#10,210 #30 #141

What is epIQ?

Victorian Village

11969 Continental Drive, Saint Louis, MO 63138
(15 Reviews)
$965 - $1,140/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

2 Bedrooms

2 Bed 1.5 Bath

2 Beds, 1.5 Baths | 950 sq. ft.

$965 - $1,140

3 Available Units

See Floor Plan Details

3 Bedrooms

3 Bed 1.5 Bath TH

3 Beds, 1.5 Baths | 1,200 sq. ft.

$1,090

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C+

Review Ratings

Noise

3.0

Grounds

2.5

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.5 days

View Community Timeline
View Community Timeline

Victorian Village Reviews

(15)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2023 - 2024

3/22/2024

Looks can be deceiving! Do not move here!

When I first toured a townhome at Victorian Village, I thought it would be a nice place to live. I was very wrong! Last summer the parking lot flooded a few times due to drains being backed up, and the problem wasn't fixed for a… See More >
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    6/6/2023

    Peaceful.

    A Quiet and Peaceful Place to live. Good Maintenance Repair Services. They always keep up on each unit and very efficient in responding to your request for services. Nicely cut lawns and adequate exercise room with comfortable pool settings.

      Manager

      6/9/2023

      Victorian Village
      Thank you for taking the time to share your positive experience living in our community. We are delighted to hear that you enjoy the peaceful atmosphere and find our maintenance services efficient and responsive. We take pride in keeping our grounds well-maintained and providing amenities like our exercise room and pool for our residents to enjoy. We appreciate your feedback and hope to continue to exceed your expectations in the future.
      Review Author Icon

      anonymous

      Resident 2019 - 2022

      9/12/2022

      The worst!

      Do not move here! The leasing manager is a snob and they don’t fix anything! They give you the run around about fixing your issues it’s been months since having my air fixed! Unacceptable. My next step is to get a lawyer!!!… See More >
        Manager

        9/23/2022

        Victorian Village
        Hello, and thank you for reaching out. We’re sorry to learn that your experience while visiting our community wasn’t to your satisfaction. We pride ourselves on giving the utmost care, and we’re sorry to hear that wasn’t the case. We’d be more than happy to speak with you privately, but unfortunately, we don’t know who you are. We invite you to reach out to us in more detail at ResidentServicesmo@MonarchInvestment.com, so we can make things right. Best regards.
        Review Author Icon

        Melbrown01

        Resident 2020 - 2021

        4/5/2021

        DO NOT MOVE HERE! EVERYTHING IN THE APARTMENT BREAKS, MY AIR HASNT WORKED SINCE I MOVED IN. THEY NEVER ANSWER THE PHONE. YOU WILL REGRET IT!!! IVE BEEN LIVING HERE SINCE FOR ALMOST A YEAR AND IVE HAD NO AIR

          Review Author Icon

          Autumnn_M

          Resident 2019

          5/1/2019

          LOW CLASS LIVING Leasing office is uncaring. Was under the impression was goin to be a great place to live. The unit my family was supposed to be getting wasn't even ready on move in day so we had to settle for apartment on corner.… See More >
            Review Author Icon

            anonymous

            Resident 2018

            9/21/2018

            Right from my day one it has always been a series of issues to other without it been resolved. Presently my living room leaks with poo water from my toilet up, my toilet clogged every day and that never bother the staff despite I have… See More >
              Review Author Icon

              renter41285

              Resident 2016 - 2017

              3/6/2017

              THIS PLACE IS ------- HORRIBLE, not worth damn near 800 a month. Moved in, in November and it took them 4 damn months to replace rotten, water damaged cabinet fronts,,,everything is falling up this morning to water leaking from my ceiling...supposedly it… See More >
                Review Author Icon

                anonymous

                Resident 2017

                2/28/2017

                I am a current tenant at the property whose only been a resident for two months this coming March 6, 2017. Since I moved in I have had numerous of unaddressed issues. On my moving date there was a checklist completed which required me… See More >
                  Review Author Icon

                  residentqueenb

                  Resident 2013 - 2014

                  8/22/2014

                  Victorian Village is horrible ! The townhomes themself are not worth 800 $ rent theyre small not spacious at all once you move your furniture in. They do not repair things in a timely manner at all everything in my kitchen has gone down sink… See More >
                    Review Author Icon

                    anonymous

                    Resident 2014

                    1/24/2014

                    the staff are real DUMB A***, the manager (Kari)does not know what she is doing, quick, what's 2 2=, not the brightest person in the world, my dog is smarter. The Maintenance is extremely slow, it took a week to fix my stove, the pool… See More >
                      Review Author Icon

                      anonymous

                      Resident 2010 - 2013

                      10/22/2013

                      Everything was fine until in 2013 the new staff manager came in.. she is very disrrspectful and doesnt care about your situation.. cannot wait to move when my lease is up.

                        Review Author Icon

                        anonymous

                        Resident 2010 - 2011

                        6/13/2011

                        Its ok but you'll hate the kids that hangout.

                        I moved here from one of their sister properties, Oak Park and so far been here 11 mths. The staff is okay, pretty helpful. I saw some complaints regarding the maintenance, I think that they've gotten better because they respond either same day or… See More >
                          Review Author Icon

                          looking2settle

                          Resident 2009

                          9/22/2009

                          This place is a good short stop on the road to somewhere you really want to live. Maintenance requests take forever to be serviced, and some are never taken care of. We've been waiting for months to have our air conditioning serviced, as dust is… See More >
                            Review Author Icon

                            chloe06

                            Resident 2003 - 2004

                            5/19/2004

                            Please do not move

                            The grounds to the apartment are often kept unclean. Trash cans can sometimes overflow with trash and not picked up immediaetly, which is very unsanitary and unpleasant to look at. Children are often in the street playing and very rarely moves at the sight of… See More >
                              Review Author Icon

                              Kahlessa

                              Resident 2000 - 2003

                              4/3/2003

                              Very nice place to live, well-maintained, quiet

                              I have lived at Victorian Village Townhomes for three years and I would recommend it highly. It´s quiet, and there is very little crime. I feel safe there. Most of the residents are families with children, so the complex has a very… See More >

                                Features & Amenities

                                Laundry
                                • Washer/Dryer
                                Parking
                                • Off Street Parking Available
                                Pets
                                • Dogs Allowed
                                  Fee: $300. Rent: $35. Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                                  Less Info
                                  More Info
                                • Cats Allowed
                                  Fee: $300. Rent: $35. Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                                  Less Info
                                  More Info
                                Other
                                • Additional Storage
                                • Basement
                                • Bay Window
                                • Black Appliances
                                • Breakfast Bar
                                • Business Center
                                • Central Heat and Air
                                • Clubhouse
                                • DishWasher
                                • Fitness Center
                                • Flexible Monthly Rent Payments with Flex Rent
                                • Hardwood Style Flooring
                                • On-Site Maintenance
                                • On-Site Management
                                • Online Payments Accepted
                                • Pool
                                • Premium Upgraded Units Available
                                • Sauna
                                Show Less
                                Show More

                                Leasing

                                Victorian Village Townhomes offers generous and comfortable two and three bedroom townhomes with washer & dryer hookups, 1.5 bathrooms, and fully equipped kitchens with a dishwasher in a wonderful North County location. Our professional management and maintenance teams are located on-site and can t wait to welcome you home!Residents enjoy our sparkling outdoor pool and off-street parking. Our cottage-like townhomes in St. Louis are pet-friendly. Located near Lewis and Clark Boulevard, our apartment community is well situated in the Spanish Lake area. Victorian Village Townhomes invites you to experience the lifestyle that you deserve. Set up a tour today to visit our townhomes in North County, MO!
                                Show Less

                                Office Hours

                                • Sunday: Closed
                                • Monday - Friday: 08:30 AM - 05:00 PM
                                • Saturday: Closed
                                This community is managed by

                                Monarch Investment & Management Group

                                A-
                                A-
                                Communities
                                322

                                Questions & Answers (1)

                                Anonymous
                                Asked on: 03/19/2018
                                Q: How easy is it to find guest parking?

                                Frequently Asked

                                Based on 15 number of votes by renters, Victorian Village is currently rated 2.3 out of 5 stars.
                                Victorian Village is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                Victorian Village is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                Victorian Village is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                Victorian Village is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                Victorian Village is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                Victorian Village is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                Managers have responded to 50% of their community reviews in the past year.
                                Managers have replied within 4.5 days to their community reviews in the past year.
                                Monarch Investment & Management Group
                                Dogs Allowed
                                Fee: $300
                                Rent: $35
                                Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.
                                Pet Limit: 2
                                Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                                Cats Allowed
                                Fee: $300
                                Rent: $35
                                Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.
                                Pet Limit: 2
                                Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                                2 Beds, 1.5 Baths
                                3 Beds, 1.5 Baths

                                Contact Property

                                Victorian Village

                                March 2024

                                Sun
                                Mon
                                Tue
                                Wed
                                Thu
                                Fri
                                Sat
                                1
                                2
                                3
                                4
                                5
                                6
                                7
                                8
                                9
                                10
                                11
                                12
                                13
                                14
                                15
                                16
                                17
                                18
                                19
                                20
                                21
                                22
                                23
                                24
                                25
                                26
                                27
                                28
                                29
                                30
                                Beds

                                0

                                Baths

                                0

                                Victorian Village is a 950 - 1,200 sq. ft. apartment in Saint Louis in zip code 63138. This community has a 2 - 3 Beds, 1.5 Baths, and is for rent for $965 - $1,140. Nearby cities include Pine Lawn, Jennings, Bellefontaine Neighbors, Ferguson, and University City.

                                Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.