Review History for anonymous

Pass Pointe Apartments


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anonymous

Resident 2015 - 2016

2/20/2016

I'm currently living in Pass Pointe Apartments and this place is really nice for the price. Even after signing a new lease my rental price stayed the same. I have heard other residents complain that their rent went up dramatically. I was nervous about that for a while but I have the same price from my original lease. The staff! They are so friendly and knowledgeable. I put in a few work orders and the maintenance crew would show up either that same day or a day later. I requested for a fan install for my main bedroom and a few days later it was installed. I came home from work and turned on the light and I felt a sudden rush of air! That was heaven because it gets so hot here. Same with the screens for the windows and AC. The apartment is a bit musty due to the age of the building. I just open my porch screened door and open windows to air it out. It's not bad but it is noticeable. The microwave is outdated but it works fine. My frig leaks water occasionally and I am 100% sure they will fix it but it doesn't bother me that much. The rooms are huge! The main bedroom has my king size bed, huge dresser, two night stands and I still have plenty of room. At one time I put my small futon by the window with no space problems. I got this place while I was deployed and they held it for me for about a month. I recommended this apt complex to my old roommate and she loves it too. It's quiet here majority of the time. The neighbors are kind and respectful. All in all this is the perfect place. The negative comments would be for the cable company Benchmark. I have "high speed" Internet with no cable so when the Internet goes out I use my external hard drive to watch movies & tv shows. And man does it go out quite often. When it goes out you have to call the company and they dispatch someone to fix it. The employees are super friendly and try to help in anyway they can. But the Internet service is horrible. I have a ps3, smart tv and two tablets. I keep one connected to WiFi at a time and it still runs slow. It buffers for long periods of time or goes out completely at least 4 times a week. The company is mandatory for residents. It is frustrating. I pay $43 a month for crappy service. The pet fee is $350 plus $15 a month for an animal rent. Non refundable. The good thing is that the pet fee can be paid in increments. Overall this is the best apartment complex for someonewho wants to save money. I'm sad that I'm changing bases and will have to give my apartment up. I've lived in fancy apartments prior to Pass Pointe but it was too expensive even with a roommate. My boyfriend pays $900+ for a two bdrm two ba apartment just around the corner from me. Hopefully this puts your inquiring mind at ease and prompts you to get an appointment here.

    Review 3 out of 35

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