Highpointe at Crossgates
#18,094 #4 #60

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Highpointe at Crossgates

1290 West Government Street, Brandon, MS 39042
(15 Reviews)
$1,445 - $2,512/mo

Reviews

(14)

3.2 rating

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15 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019 - 2024

1/11/2024

Rude, arrogant, and not professional people running this place.

Don't bother with this apartment complex. I've been here 4 years and have seen more in this short-time then all my years renting in Atlanta GA and Phoenix, AZ (12 years). Parking lot prostitution, lots of drug dealings and drug use in cars parked on property, constant theft, rude incompetent management, lazy incompetent maintenance staff, constant water outages, favortism towards certain residents. Need I say more? You will have to be desperate to rent here. IT'S NOT GETTING BETTER ONLY WORSE. If you complain too much - your life will be hell. I think if you are paying their crazy high rental rates then they should be held accountable. This isn't a high end apartment complex. They have no clue. Maybe if the staff had gotten out of Mississippi and gotten some real experience elsewhere - they would have learned something. It's not that hard. Common sense goes a long way.

    Updated Review

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    anonymous

    Resident 2021 - 2023

    8/2/2023

    stay away - warning from honest veteran

    If I could give a negative review of this place I would. I have been an unfortunate resident for 2 years. I can back up everything, trying to warn you!! Highpointe charges a high price but does not maintain the apartments. The management is the most rude and arrogant people you will ever encounter. My stay has been the worst experience I have had, and I have been deployed multiple times with Marines and the Army, still worse. They placed me and my family in a bind when I was forced to mobilize with the Army. They forced me to pay an extra month's rent, added 4 different water charges to the bill that they could not explain. Added extra insurance charges when I maintained insurance the entire time. They hung up on me multiple times when trying to get an explanation. I called while mobilized. To treat me and my family like this when forced away on mobilization is unimaginable. If you have a maintenance request, do not hold your breath because it will not get repaired. My wife has pictures of the roaches and broken things never repaired. This place is a dump. They unethically mischarge for utilities.… See More>
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      anonymous

      Resident 2020 - 2022

      11/8/2022

      Stay away

      This place run by a bunch of criminals, do not rent here!!! They will screw you out if as much money as possible upon leaving and send you to collections for ridiculous cleaning and other things. I spend two days cleaning and bought $60 worth of supplies to clean and was called by collections today to pay them $300. The apartment was left in better shape then when I got there. I also spent over 2k in ridiculous charges just trying to leave after my lease ended. It felt like I was dealing with the mob instead of an apartment complex. I’m a professional with a doctorate fyi, not somebody that is messy or paid rent late or anything like that. Stay the hell away from this place if possible.

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        anonymous

        Resident 2019 - 2021

        8/30/2021

        Highpointe is a very nice place to live. I lived there for 2 years and upon my initial move-in, in 2019, they had some office staff changes. These changes were for the best. Mario the manager, and Lisa at the front of the office are some remarkably easy people to work with. They will be sure that any issues you have are tended to promptly. The maintenance is also really prompt and thorough. Austin, as a more recent addition to the head of this property's maintenance team, will go above and beyond to see that your issues are promptly and accurately handled. Keith was another maintenance worker that I often saw who shared the same attributes. All of the maintenance team is very friendly and speaks to you as you pass by them. The pool amenities are nice but are often filled with the same group of tenants, so if you would like to have weekends at the poolside you would need to arrive quite early. The fitness center has nice equipment and there is a small playground for the kids to play at. The majority of the residents I have seen are upper 20-year-olds, young families, and some older… See More>
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          anonymous

          Resident 2015 - 2017

          6/16/2018

          The management is horrible here, will not believe anything you say if you don't have pictures to back it up, but expect you pay for their incompetence. My goal in life is to warn everyone about these apts. from now on. Don't think of renting here ever.

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            nberch

            Resident 2015 - 2018

            4/16/2018

            I love this community... The office staff is great ! Location is convenient, close to everything. Amenities are awesome . Maintenance staff takes care of all the issues in the apartment. Neighbors are very friendly as well. Overall the best place to live.

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              jenturner7528@aol.com

              Resident 2014 - 2018

              2/16/2018

              I have lived in this apartment community two times now. It keeps getting better and better. My neighbors are awesome and it is beautifully maintained. I suggest anyone looking for an apartment go see the girls at Highpointe.

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                anonymous

                Resident 2000 - 2017

                5/11/2017

                Absolutely horrible. Staff is the worst that I've ever seen. When you go in the leasing office they don't if you're a resident or someone off the street wanting to maybe rent an apartment. This property charges you for everything. The rent goes up every year. First it's $80, then $75, then $50. Absolutely ridiculous. The grounds look horrible. All the money they spent to have the grounds looking good and the grass is totally dead. The appearance of this property is awful. Now the good things about this property. The maintenance team they have are great. The location is great. Otherwise, i wouldn't recommend this complex to anyone.

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                  anonymous

                  Resident 2016 - 2017

                  4/25/2017

                  This could be a very good place to live IF they would ever get their water issues fixed. They have shut the water off multiple days of the week for 8 hours or more at a time since I moved in which was in the fall of 2016. According to a tenant who has now left, this has been going on for at least the entire year before I got here. The crew they hired to make the repairs are rude and incompetent. Most of the time, the complex doesn't notify you that the water will be off until 10 minutes before it's shut off, and they never, ever know how long it will be off for. It's absolutely ridiculous that you might not even get a shower or laundry or dishes done because they can't fix their own problems. I don't recommend living here based on the lack of reliable water. Additionally, only one of the dryer units in the laundry center works, and they have not gotten it fixed despite being asked to repeatedly over the course of 5 months. I believe only 1 of the 3 washing machines works as well. Don't get a drink from the… See More>
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                    Delarosa26@yahoo.com

                    Resident 2015 - 2017

                    4/20/2017

                    Very well maintained property with many amenities pool, gym, tanning bed. Kelly and her staff are very friendly and will to answer and help with any questions or needs. Maintaines is always out on a timely matter if needed. We have been here for two years and no complaints.

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                      anonymous

                      prospectiveVisited 2017

                      2/21/2017

                      Beautiful property. Professional and super friendly staff

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                        anymousratings

                        Resident 2015 - 2016

                        2/10/2017

                        Loved the new upgrades and the location is very close to the Interstate!!

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                          anonymous

                          Resident 2015 - 2016

                          8/2/2016

                          I would not recommend this place to anyone. The major problem is the people in the office including the supervisor and "professional" leading consultants. They never have a clear answer or know what they are talking about. They will charge you for anything and everything under the sun! Then they don't tell you what they are charging you for. They provide the wrong amounts and say they apologize for any miscommunication. However, the apartments are nice and the community is great. I sill can't get past the people running it. I wish everyone who lives there the best of luck.

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                            anonymous

                            Resident 2015

                            6/24/2015

                            This place is TERRIBLE!!!! Driveways suck........ pot holes look like craters you get from the moon. Management thinks they can just walk into your apartment and they lie about authority. The pool is never clean and they remodeled the living spaces but they are cheaply done. Things were not done right. For the price you pay there is no way this place is worth it. You can get a house and still be cheaper and have a lot more and a lot less to deal with. The manager is terrible......terrible......terrible. They have been through 13 different managers in the past 6 years. People told me about this place before I moved in but I should have listened. Listen to me..........go somewhere else.

                              Floor Plans & Pricing

                              1 Bedroom

                              The Chateau

                              1 Bed, 1 Bath | 870 sq. ft.

                              $1,482 - $1,881

                              3 Available Units

                              See Floor Plan Details

                              The Cottage

                              1 Bed, 1 Bath | 846 sq. ft.

                              $1,445 - $1,959

                              1 Available Unit

                              See Floor Plan Details

                              The Enchanted

                              1 Bed, 1 Bath | 876 sq. ft.

                              $1,522 - $1,932

                              1 Available Unit

                              See Floor Plan Details

                              Disclaimer: Special, prices and availabilities subject to change.

                              epIQ Ratings

                              What is epIQ?

                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                              epIQ Report Card

                              In partnership with SatisFacts™

                              Community epIQ Grade

                              D-
                              D-

                              Renter Ratings

                              D-

                              Review Ratings

                              Noise

                              1.0

                              Grounds

                              1.0

                              Safety

                              1.0

                              Office Staff

                              1.0

                              Maintenance

                              1.0

                              Neighborhood

                              2.0

                              Survey Ratings

                              SatisFacts™ Tour Survey

                              SatisFacts™ Move-In Survey

                              SatisFacts™ Maintenance Survey

                              SatisFacts™ Renewal Survey

                              Review Count

                              D+

                              Number of reviews in the past 365 days

                              2

                              Manager’s Review Engagement

                              F

                              Percentage of reviews responded to

                              0.00%

                              Manager’s Review Reply Time

                              F

                              Average time to respond to reviews

                              N/A

                              View Community Timeline
                              View Community Timeline

                              Features & Amenities

                              Laundry
                              • Washer/Dryer Connections
                              Pets
                              • Dogs Allowed
                                Fee: $450. Rent: $25. Restrictions: Aggressive dog breeds, exotic animals, and birds are not allowed.. Pet Limit: 2. Comments: The pet fee is $450 for 1 pet and $700 for 2 pets.
                                Less Info
                                More Info
                              • Cats Allowed
                                Fee: $450. Rent: $25. Restrictions: Aggressive dog breeds, exotic animals, and birds are not allowed.. Pet Limit: 2. Comments: The pet fee is $450 for 1 pet and $700 for 2 pets.
                                Less Info
                                More Info
                              Other
                              • 24-Hour Maintenance
                              • BBQ and Picnic Area
                              • Balcony or Patio
                              • Business Center
                              • Coffee Bar
                              • DishWasher
                              • Fitness Center
                              • Granite Countertops
                              • Microwave
                              • On-Site Management
                              • Package Receiving Service
                              • Pet Wash Stations
                              • Playground
                              • Pool
                              • Premium Flooring
                              • Stainless Steel Appliances
                              • Tanning Beds
                              • Tennis Court
                              • Walk In Closets
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                              Leasing

                              Highpointe Apartment Homes is located at 1290 W. Government St. Brandon, MS and is managed by Heritage Properties, Inc., a reputable property management company with verified listings on RENTCafe. Highpointe Apartment Homes offers 1 to 3 bedroom apartments ranging in size from 846 to 1413 Amenities include BBQ/Picnic Area, Ceiling Fan, Disposal, Extra Storage, Fitness Center and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 39042 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.
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                              Office Hours

                              • Sunday: Closed
                              • Monday - Friday: 08:00 AM - 05:00 PM
                              • Saturday: 09:00 AM - 12:00 PM
                              This community is managed by

                              Heritage Property Inc.

                              D+
                              D+
                              Communities
                              37

                              Questions & Answers (0)

                              Frequently Asked

                              Based on 15 number of votes by renters, Highpointe at Crossgates is currently rated 3.2 out of 5 stars.
                              Highpointe at Crossgates is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                              Highpointe at Crossgates is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                              Highpointe at Crossgates is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                              Highpointe at Crossgates is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                              Highpointe at Crossgates is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                              Highpointe at Crossgates is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                              Heritage Property Inc.
                              Dogs Allowed
                              Fee: $450
                              Rent: $25
                              Restrictions: Aggressive dog breeds, exotic animals, and birds are not allowed.
                              Pet Limit: 2
                              Comments: The pet fee is $450 for 1 pet and $700 for 2 pets.
                              Cats Allowed
                              Fee: $450
                              Rent: $25
                              Restrictions: Aggressive dog breeds, exotic animals, and birds are not allowed.
                              Pet Limit: 2
                              Comments: The pet fee is $450 for 1 pet and $700 for 2 pets.
                              1 Bed, 1 Bath
                              2 Beds, 2 Baths
                              3 Beds, 2 Baths

                              Check Availability

                              Highpointe at Crossgates

                              July 2024

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                              Baths

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                              Highpointe at Crossgates is a 846 - 1,413 sq. ft. apartment in Brandon in zip code 39042. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,445 - $2,512. Nearby cities include Pearl, Flowood, Richland, Ridgeland, and Jackson.

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