Review History for melanie.greer96@gmail.com

The Vineyard at Castlewoods


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melanie.greer96@gmail.com

Resident 2022 - 2023

6/23/2023

Terrible

Honestly, the office staff did nothing to take my concerns seriously other than list all their excuses for not being able to get to my problem (which they made). No one notified me that construction was going to be occurring during my lease and I wouldn’t have signed and moved in if I had known. I work from home a good portion of the week and the noise has been awful. There has been a construction crew working on my building for the past few months. They took out my window yesterday and didn’t finish replacing it. They also took down the blinds. My window faces west, so naturally the evenings can heat up pretty quickly in my living room without blinds. I went to the office to ask about when the window would be finished. They said they had no clue. I then asked for my blinds to be put back up. They said a work order would be put in and someone would be by to do that. After waiting 6 hours, I went back to the office. They then told me all the things they were swamped with but that someone would be by to fix the blinds. Here I sit 3 hours from my last conversation with them. I’ve called the office. They’ve all gone home. Now, after placing an emergency maintenance request just so I could get someone on the phone, they say the same thing. That someone will be by. Super frustrating. And all due to some construction that I never asked for nor was I given advance notice about. So thanks for the stellar attention paid to your residents! Also worth noting is that the “dog park” and “scenic walking

Review 1 out of 51

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The Vineyard at Castlewoods

July 2024

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