What is epIQ?

Hampton House

601 Northpointe Parkway, Jackson, MS 39211
(20 Reviews)

Reviews

(20)

2.2 rating

See Details

20 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

M387

Resident 2017 - 2018

6/20/2018

Perfect for "Project" living. Hampton House Apartments -Jackson, MS is an aged/aging apartment complex that needs a few major upgrades before considering leasing to good tenants. Word of mouth is one of the best advertisements you can have but it can also destroy you. This apartment complex has been the worst of my rental experience. Some people can tolerate living in poor conditions but this property is like living in a low income property or worse but if I wanted to stay in South Jackson I could have gotten a house for less. I've been complaining about insulation and plumbing issues since moving in November 2017 and it still haven't been addressed. The cable cords are outdated so the tv shows freeze and the cable company say it's the apartment's responsibility because it's not their equipment that's causing the problem but the old outdated cable cords. The foundation between the 1st and 2nd level is horrible which sounds like the building is about to collapse (I have video proof but can't download here) so I have to turn my tv up loud to drown out the cracking planks sound. I wouldn't recommend potential renters to patronize this property until the… See More>
    Review Author Icon

    Sl24

    Resident 2015 - 2018

    5/12/2018

    When I first moved in, it was quickly so I had to settle for something such as the bathroom mirrors had glue all on it, one of the toilet wasn't stable, cabinets wasn't cleaned, carpet had cigarette burn on it, ice maker never work, the light cover kept falling out, the tub had to get resurfaced often cuz it kept peeling, kept getting water bug, master carpet kept getting wet with a heavy rain, the back tile in the shower was nasty, the shower head wasn't stable, didn't have a refrigerator Light for months. I got tired of complaining so I try to work with it cuz I knew they wasn't going to do anything if it took a yr to fix my light. They kept giving me a excuse. When I finally moved out, they charged me two extra days. The maintenance people's saw me when I left and I told them I was gone. The manager at the time told me she got me out the system on the particular day I was leaving. Since it was on the weekend, I waited til Monday morning to turn in the key so it won't be any miss communication bout… See More>
      Review Author Icon

      anonymous

      Resident 2015 - 2016

      7/30/2016

      I've lived here from October 2015 and my lease will be up September 2016. The first staff was lazy and rude then they got a new assistant that was real nonchalant and now they have two new people in the office. The blonde that's the manager is really nice, but I wish she'd make the maintenance do their jobs. Maintenance is very slow and lazy with handling emergency situations (which they're suppose to be on-call) but they hang-out outside the premises. My air has gone completely out TWICE during a weekend since being here and maintenance doesn't answer the phone and only shows up when the office is open again. My AC vents had mold on them and I was told I had to clean it myself. Things I told them needed fixing when I first moved in still hasn't been fixed. My walls weren't freshly painted and my apartment wasn't thoroughly cleaned. The rent has gone up for the parking lot to be redone because of the huge holes but it hasn't been done or even started on yet.

        Review Author Icon

        DoRentFromHamptonHouse

        Resident 2015 - 2016

        6/22/2016

        HORRIBLE PLACE TO LIVE OFFICER ROBERT WATTS WHOM IS THE COURTESY OFFICER AT THE HELL HOLE IS A RACIST. MANAGEMENT NEVER HELPS. AND THE MAINTENANCE MEN ARE DRUNK GOSSIPING INDIVIDUALS THAT DOES ABSOLUTELY NOTHING...RATS AND ROACHES EVERYWHERE.................

          Review Author Icon

          anonymous

          Resident 2014 - 2015

          12/5/2015

          I have lived here for over a year. When i first moved to Hampton house it was a nice and the staff was incredibly friendly. six months later we had a new manager, i honestly believe after she was put in place the service went to ----. I call to make maintenance requests, my calls go unanswered. I have even stood outside the office to call inside and watch the manager Nicole look at the phone and ignore the call. After bringing this to her attention, of course she was rude about and even admitted to seeing that i called and not answering the calls. Every month I am either having issues with my water or its the air/heat. They take their time to come fix things but will quickly slap a late fee on your door if the rent is late. I have called BNB management group on a few occasions and to my surprise my calls, emails or voice mails were not answered just like in the Site office. I promise if i would've known this before moving my family here i most definitely wouldn't have moved in. The disrespect you receive when you call the office or… See More>
            Review Author Icon

            emily44

            prospectiveVisited 2015

            6/26/2015

            I've been calling to check on availability for a two bedroom unit for the past month. They told me they had a unit available for showing in a few weeks, about a week ago. When I called again today to inquire about it, Sheena nonchalantly told me it's already been leased. When I told her how I've been calling for a month and that they had told me it wasn't ready for viewing yet, she so,ply repeated that it was already leased. Her lack of care or concern was abundantly evident. Not a good way to deal with potential renters Sheena! I will definitely not be looking at these units anymore, and will advise everyone I know who is looking for an apartment to look elsewhere.

              Review Author Icon

              anonymous

              Resident 2011 - 2012

              8/7/2012

              This place is horrible. The staff is ------ and everyone is too busy sleeping with each other in the office than fixing anything. You can't call the manager on the maintenance supervisor because he is sleeping with her. He is living with his manager and he is a married man and his wife was living out there. This is a disgrace and very unprofessional!!!!!! Do not move here!!!!!!!!

                Review Author Icon

                Supermomtom

                Resident 2010

                10/13/2010

                Excellent Staff and Maintenance

                When my husband and I moved to Jackson, we chose Hampton House almost exclusivley because of the Staff. Everyone knows that when you need something fixed or any other concern about your home you want to have a good relationship with the management. My husband and I have never had any trouble getting anything in our apartment fixed, any issue or concern we had was Promptly responded to by the maintenance staff who are Very Courteous and Thourough. Ive seen other reviews to the contrary but i have to question the circumstances under which thier review was posted (evicted, or liened for damages) Although my husband and I have since moved, i miss the neighborliness that we felt at Hampton house, from the management staff and the head maintenance man, and the actual neighbors. Tthe grounds are so beautiful, and very well maintained, there is plenty of room for recreational activities and the complex is so conveniently located to many shopping and dining amenities. There are also several parks near-by for the kiddos too. This is a great place to live.

                  Review Author Icon

                  anonymous

                  Resident 2008 - 2009

                  7/18/2009

                  The Truth

                  We have not enjoyed these apartments at all. Since our first month, it s been a tunnel ride. Shortly after our move here, I saw some good tenants leave because of poor service. I thought, Surely, it s not that bad." I was wrong! Now, I understand why they left. Looks are deceiving here. Screw that picture on the website! There was paint applied to the outer parts of the building and parking lot. We appreciate that, but the outer appearance was not a huge concern for tenants. We are concerned with these health and life threatening issues. There is standing mold in my neighbor s apartment. According to her, she was told, Put some Clorox on it. That sounds just like that horrible manager Cher. The summer of 2008 was an absolute abandonment of responsibilities. The air unit would not put out cold air. It took a near act of congress to get management to get my air fixed. I have a family of five and was told directly by a REGIONAL manager, That s just body heat. This was just one of the excuses I received. Other excuses were, You re on the top level… See More>
                    Review Author Icon

                    anonymous

                    Resident 2009

                    6/3/2009

                    ------!!!!

                    These apartments are old and need updating badly, I have lived here for over a year and this apartment complex has gone ------!!! The trails apartments next to it, is full of ------- workers and drug dealers. DO NOT RENT HERE!!! All the elderly people here I truly feel sorry for.

                      Review Author Icon

                      anonymous

                      Resident 2008 - 2009

                      5/8/2009

                      Do Not Rent Here

                      Terrible Management. Terrible Maintenance. Period. Hampton House does not take care of their tenants at all. I have asked for repairs multiple times over the past 6 months and they have not fixed a single issue. Now my apt. is standing in water. I call the front office and the response I get is, "Oh, we'll take care of that." Let's see how long this will take... Do not rent here.

                        Review Author Icon

                        anonymous

                        Resident 2009

                        3/26/2009

                        Manager doesn't care

                        Very hard to get anything done.....The manager is very rude......I'm moving when the lease is up....I would leave sooner but they would get me......No maintenance personal for the last 4 days..........I've had a leak for the past 7 days....Oh well..wish I could afford a house............

                          Review Author Icon

                          anonymous

                          Resident 2004 - 2007

                          12/10/2007

                          Down Hill

                          I have lived here for 4 years and it has gone DOWN HIll!!! Management is awful!!! You are talked to really nasty and they act as if they are doing you a favor by living here. There is an excuse for why everything is not working right. The laundry rooms are awful. There is either no hot water or rust in the water. I was told just don't use them. The only thing they keep up is the landscaping. The noise is awful and you have to put up with it because they have no courtsey officer. The noise can last all night. You pay too much for nothing. I was told I need to find a house. You can smell drugs or hear loud music on any given day. There have been break ins and no one was never notified. You found out by the victim going around telling everyone. Water is turned off without notice. They only come spray when they feel its neccessary. The list goes on. Not a good place to live if you have a family, elderly, or want to live somewhere peaceful.

                            Review Author Icon

                            anonymous

                            Resident 2000 - 2005

                            4/30/2007

                            AmityVille aka Hampton House

                            I lived at Hampton House and don't advise anyone to move here. I was there for about 5 years and Hampton steadily declined. Those pics posted on their site are ancient and were from many years ago. At one time the place was gorgeous and well-worth the money, but not now. The buildings are brown now and it looks like a prison or dorm. Horrible ever-changing hateful staff who act like they are doing you a favor by letting you pay a fortune to live there. Our sliding glass door would not lock and their solution was to put a stick in it ???. Appliances are shoddy and need to be replaced. Balcony was leaning more and more each day and no one would repair it. Small repairs would be promised but never made. Always said the part for the leaking faucet was on order five years ago. Parking lot is dark w/ not nearly enough lights for safety. They advertise SECURITY, yet they don't have any to respond to your calls. Hampton tells you to call 911 and police told us it was a Hampton problem and not theirs. Apts are not insulated so electric bill is sky high… See More>
                              Review Author Icon

                              anonymous

                              Resident 2004 - 2005

                              6/28/2005

                              Prospective renters, BEWARE.

                              The current staff members are understandably panicked about the mass exodus of renters from this crumbling aged complex. <br>Plumbing in poor condition.<br>Complex vacancy rate is very high as a result of lack of preventive maintenance and unfriendly office staff, who will promise anything to rent an apartment. After you move in you will see NO repairs or upgrades!

                                Review Author Icon

                                chriscalvin

                                Resident 2005

                                4/5/2005

                                Going down hill

                                I have lived on the Hampton house for over 20 years and this place has gone from good to bad. The managment company does not fix anything you request. You have to call over and over to get an a/c fixed when its 90 degress outside. The previous managment staff was great (Phyllis & Tonya) but wish I could say the same about the present staff.

                                  Review Author Icon

                                  anonymous

                                  Resident 1999

                                  6/28/2004

                                  I LOVED Living There!

                                  I loved Hampton House. I moved to Mississippi from Massachusetts for six months for an internship. I visited many different apartment communities before I found Hampton House. Hampton House was *by far* the cleanest, safest, most friendly, and most beautiful of all I visited. Not only were the people incredibly helpful, they were able to accomodate my need for short-term housing, which was a great help to me. <br>I had a wonderful experience at Hampton House; I loved my apartment and its proximity to everything I needed in Jackson. I would absolutely live there again!

                                    Review Author Icon

                                    anonymous

                                    Resident 2004

                                    4/5/2004

                                    Hell House!!!!!!!!!!!!!

                                    i lived here for approximately two years. During this time my apartment flooded 3 times. There was nothing done to fix this problem by the management and i was not reimburssed for any of the damages i suffered. The manager of this property is a complete idiot. She is even trying to squeeze another months rent out of me. Take my advice do not move here. That is unless they fire the stupid manager and find and educated one that has some people skills.

                                      Review Author Icon

                                      jat123

                                      Resident 2002 - 2004

                                      3/5/2004

                                      GREAT

                                      I have lived at Hampton House for over 2 Years and have no plans of leaving. I am treated with respect by all members of management and maintenance. They all go above the call of duty to keep the complex looking good. The grounds are always clean and well kept. Reported problems are fixed in a reasonable amount of time. <br> <br>I love the foyers you go into to get to your apartment. This makes me have a greater since of security. <br> <br>You will love this complex and the onsite management and maintenance!!

                                        Review Author Icon

                                        bob1

                                        Resident 1991 - 2004

                                        1/14/2004

                                        Great Place to Live!!

                                        As a resident at Hampton House Apartments for several years, It is a Great Place to Live!! I have enjoyed the peaceful and beautiful atmosphere. I would recomend this property to anyone that would like to have a great place to live!!

                                          Floor Plans & Pricing

                                          1 Bedroom

                                          Magnolia Classic

                                          1 Bed, 1 Bath | 780 sq. ft.

                                          3 Available Units

                                          See Floor Plan Details

                                          Magnolia Renovated

                                          1 Bed, 1 Bath | 780 sq. ft.

                                          See Floor Plan Details

                                          2 Bedrooms

                                          Willow Classic

                                          2 Beds, 2 Baths | 1,040 sq. ft.

                                          3 Available Units

                                          See Floor Plan Details

                                          Disclaimer: Special, prices and availabilities subject to change.

                                          epIQ Ratings

                                          What is epIQ?

                                          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                          epIQ Report Card

                                          In partnership with SatisFacts™

                                          Community epIQ Grade

                                          N/A
                                          N/A

                                          Renter Ratings

                                          N/A

                                          Review Ratings

                                          Noise

                                          0.0

                                          Grounds

                                          0.0

                                          Safety

                                          0.0

                                          Office Staff

                                          0.0

                                          Maintenance

                                          0.0

                                          Neighborhood

                                          0.0

                                          Survey Ratings

                                          SatisFacts™ Tour Survey

                                          SatisFacts™ Move-In Survey

                                          SatisFacts™ Maintenance Survey

                                          SatisFacts™ Renewal Survey

                                          Review Count

                                          N/A

                                          Number of reviews in the past 365 days

                                          N/A

                                          Manager’s Review Engagement

                                          N/A

                                          Percentage of reviews responded to

                                          N/A

                                          Manager’s Review Reply Time

                                          N/A

                                          Average time to respond to reviews

                                          N/A

                                          View Community Timeline
                                          View Community Timeline

                                          Features & Amenities

                                          Laundry
                                          • Laundry On-Site
                                          • Private Parking Area
                                          Pets
                                          • Cats Allowed
                                            Fee: $300. Rent: $10. Restrictions: Breed restrictions apply. $150 one-time fee applies to your second pet. Please contact us for further details.. Pet Limit: 2. Comments: Cats & Dogs welcome!
                                            Less Info
                                            More Info
                                          • Dogs Allowed
                                            Fee: $300. Rent: $10. Restrictions: Breed restrictions apply. $150 one-time fee applies to your second pet. Please contact us for further details.. Pet Limit: 2. Comments: Cats & Dogs welcome!
                                            Less Info
                                            More Info
                                          Other
                                          • Balcony or Patio
                                          • Built-in Bookcases
                                          • Cable and Internet Ready
                                          • Carpet
                                          • Courtyard with Fountain
                                          • Energy Efficient Appliances
                                          • Fitness Center
                                          • Hard Wood Style Floors
                                          • Individual Climate Control
                                          • On-Site Maintenance
                                          • On-Site Management
                                          • Oversized Closets
                                          • Pet-Friendly Community
                                          • Playground
                                          • Pool
                                          Show Less
                                          Show More

                                          Leasing

                                          The Comfortable Apartment Lifestyle You Deserve A home for the hard workers, dreamers, and nature lovers Hampton House is waiting for you to come and join in. Our dazzling apartments in Jackson, MS, provide the setting that checks everything on your wish list. Nestled in a natural and vibrant environment, time spent at home will be the highlight of your day. Our sparkling swimming pool is as refreshing as the cold beverage that will accompany you during your leisure sessions. The courtyard with the sparkling fountain adorned with lively greens is purposefully placed in the heart of our community, while leafy trees surround our Jackson, MS, apartments. Plus, our on-site fitness center sporting cardio and strength equipment is here to keep you active and help you break a sweat. At Hampton House, we are happy to offer you one, two, and three-bedroom apartments, each equipped with generous storage space and private patios and balconies to keep you connected to our natural surroundings. Show off your chef-like skills in the galley-style kitchens sporting hardwood-styled floors and energy-efficient appliances. The ample cabinetry was created to provide all the essential space for your fancy crockery. The built-in shelving in the living area provides a showcase for your books and your favorite memorabilia, serving as great conversation starters. Your soon-to-be new bedroom happily awaits to be designed with your own concept of coziness. Plus, nothing spells privacy more than the secluded nest with a bright color scheme that is your future bathroom. Dont take our word for it. Schedule a tour and see for yourself what our apartments in North Jackson have to offer!
                                          Show Less

                                          Office Hours

                                          • Sunday: Closed
                                          • Monday - Friday: 08:00 AM - 05:00 PM
                                          • Saturday: Closed

                                          Questions & Answers (1)

                                          Anonymous
                                          Asked on: 03/19/2018
                                          Q: What is the estimated utility bill for one person?

                                          Frequently Asked

                                          Cats Allowed
                                          Fee: $300
                                          Rent: $10
                                          Restrictions: Breed restrictions apply. $150 one-time fee applies to your second pet. Please contact us for further details.
                                          Pet Limit: 2
                                          Comments: Cats & Dogs welcome!
                                          Dogs Allowed
                                          Fee: $300
                                          Rent: $10
                                          Restrictions: Breed restrictions apply. $150 one-time fee applies to your second pet. Please contact us for further details.
                                          Pet Limit: 2
                                          Comments: Cats & Dogs welcome!
                                          1 Bed, 1 Bath
                                          2 Beds, 2 Baths
                                          3 Beds, 2 Baths

                                          Check Availability

                                          Hampton House

                                          July 2024

                                          Sun
                                          Mon
                                          Tue
                                          Wed
                                          Thu
                                          Fri
                                          Sat
                                          1
                                          2
                                          3
                                          4
                                          5
                                          6
                                          7
                                          8
                                          9
                                          10
                                          11
                                          12
                                          13
                                          14
                                          15
                                          16
                                          17
                                          18
                                          19
                                          20
                                          21
                                          22
                                          23
                                          24
                                          25
                                          26
                                          27
                                          28
                                          29
                                          30
                                          31
                                          Beds

                                          0

                                          Baths

                                          0

                                          Is this your community?

                                          Claim your community to update listing information, capture leads, and respond to reviews!

                                          Hampton House is a 780 - 1,385 sq. ft. apartment in Jackson in zip code 39211. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Clinton, Richland, Pearl, Flowood, and Ridgeland.

                                          Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.