Review History for anonymous

The Crossings at Ridgewood


Review Author Icon

anonymous

Resident 2012

9/7/2012

the staff are soooooo unprofessional, especially the leasing agent Karen!! i stood in the office for literally 10 to 15 min and no one acknowledge that i was even there! true enough they had possible tenants but someone could have at least said, "give me a min i will be right with you"! i swear I'm not hard to please nor do i complain or right reviews but i felt so disrespected and i pay my rent faithfully on time! so as i continued to stand and wait another leasing agent happily walks by me looks me dead in my face and say nothing, so at this point im heated!!! so i still wait, then i approached karen and say, excuse me can i get my package and even though im heated i still said it nicely. literally its been 10 min and she says what apartment are u in with this ugly looked on her face and slams her pen on the table in front of possible tenants. so now I'm pissed and now i have to act ugly. so since she tried to play me in front of people i had to get on her level. i left and since her boss wasn't there i called up at the office. i spoke to who i think was the assistant manager and she had the nerve to say she normally doesn't act that way but they have been very busy and she was probably stressed, but whether or not your busy or stressed that doesn't justify how you treat people. thats not good customer service. i work with customers daily and i don't take my anger or frustration out on customers.

    Review 19 out of 31

    Share This Review

    Check Availability

    The Crossings at Ridgewood

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review