Review History for anonymous

The Reserve of Jackson


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anonymous

Resident 2011 - 2012

7/23/2012

I was very disappointed with this complex. I lived there for a year because it was relatively cheap and the property manager was nice and seemed like she was on top of things. However, when I moved in, there were new staff. After a couple of nights in the apartment, I noticed that there were roaches and palmetto bugs in the apartment. I was completely grossed out and complained to management. It took them over 3 mos. to somewhat resolve the issue (and in that time, I considered legal action in order to terminate the lease). However, the palmetto bugs remained a constant problem and would get stuck in the bathroom vents. Myself and a friend of mine had persistent problems with fruit flies, which entered our apartments through the garbage disposal according to the maintenance guy. I found the office staff to be rude and incompetent at times. Anytime I needed someone from maintenance to enter my apartment, I could always tell if I was not there because they would leave stains on the carpet or a sweaty/musty smell behind. Its not in the greatest area and tenants can be loud at times and the courtesy officer was MIA most of the time, if there really was a courtesy officer. Positives: semi-covered parking gated (however, people frequently follow you in because the gate will open if you just pull up close enough to it) fitness room (which was often filthy on the weekends)

    Review 16 out of 32

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    The Reserve of Jackson

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