Review History for anonymous

Highland Square Oxford


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anonymous

Resident 2019 - 2020

7/23/2020

I would give this place 0 stars if possible. My experience as a tenant here has been nothing but awful. First, the management here does not care about their tenants what-so-ever. They will flat out ignore your maintenance requests as well as be rude to you if you come to them with an issue that has gone unfixed. We had to get our carpets cleaned by a third party out of pocket because our entire town home smelled like urine and the carpet was brown. The pools during the summer time this year have been nothing but green and unusable. All of your appliances and A/C will need to be fixed 2-3 times. I guarantee your unit will not be fully clean and will have damage to it before you even get the chance to move in. They also punish their tenants who resign early and on time by lowering their prices at the last minute to entice people into signing leases there, but they refuse to lower rates for their returning customers unless they sign during their "corporate special deals". For example, my roommates and I had resigned back in November of 2019 and they didn't lower our monthly rate as promised and kept it at $509. They sent us emails in November telling us that our unit would be leased out to somebody else if we did not resign with them immediately. Now they are running a "special" where if you sign up now or resign now you get $399 rent on any floor plan in the neighborhood. People who waited to resign their lease are now getting anywhere from $100-$300 cheaper rent than people who are resigned on time and in an early fashion and they refuse to lower rent for the rest of us who resigned quickly. The company and the workers who work here are shady and will do anything to avoid giving you a true answer about the real issues regarding this place. If you enjoy being scammed out of your money, having poor service, and having your appliances, A/C, and just about everything in your house break with little to no maintenance then sign a lease at Highland Square.

    Review 3 out of 5

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    Highland Square Oxford

    March 2024

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