Pinebrook Apartments
#8,320 #2 #23

What is epIQ?

Pinebrook Apartments

109 Pine Knoll Drive, Ridgeland, MS 39157
(94 Reviews & Surveys)
$998 - $1,333/mo

Move-In Specials

Move to a 1-bed by 5/31 for 1 free month spread over 12 months or get $300 off the 2nd month for a 2-bed. Credit for app & admin. Contact for info.

Floor Plans & Pricing

1 Bedroom

The Aspen

1 Bed, 1 Bath | 750 sq. ft.

$998 - $1,072

3 Available Units

See Floor Plan Details

2 Bedrooms

The River Birch

2 Beds, 1 Bath | 1,050 sq. ft.

$1,158 - $1,283

3 Available Units

See Floor Plan Details

The Pecan

2 Beds, 2 Baths | 1,050 sq. ft.

$1,208 - $1,333

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

4.3

Grounds

3.8

Safety

3.0

Office Staff

3.5

Maintenance

3.5

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

B-

Average time to respond to reviews

26 days

View Community Timeline
View Community Timeline

Pinebrook Apartments Reviews

(62)

3.4 rating

See Details

62 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1246998

Verified Resident 2023 - 2024

4/25/2024

I just wish the pool would be open more often. But overall the complex is pretty good and pet friendly and accommodating. The management team would be better with the access of the previous management files.

    Manager

    5/14/2024

    Pinebrook Apartments
    Thank you for sharing your feedback about our pool and our team. We will certainly share and discuss your comments, and if you would like to follow up with us, please stop by the office or email us at pinebrook-pm@pegasusresidential.com.
    Review Author Icon

    Resident 471502

    Verified Resident 2020 - 2024

    4/15/2024

    Property is not bad, not loud, close to everything. My neighbors are quiet which is good we look out for each other. No major issues, up keep is normal. Maintenance is not bad when they have them but overall not a bad neighborhood

      Manager

      4/18/2024

      Pinebrook Apartments
      Thank you for your favorable feedback about our location, your neighbors and our upkeep. If you have any specific concerns that need our attention, please don't hesitate to come by the office or email us at pinebrook-pm@pegasusresidential.com for further assistance.
      Review Author Icon

      Resident 1233840

      Verified Resident 2023 - 2024

      3/10/2024

      I have lived here for 4 years. Management changes every year. Also the leasing owners changes yearly as well. It's pretty quiet for the most part. Work orders barely gets completed. It is fairly affordable.

        Review Author Icon

        Resident 1229478

        Verified ProspectVisited 2024

        2/25/2024

        Very nice apartment and the woman who helped me and gave the tour was very nice and helpful. I visited an apartment before going to pine & northbrook and they were very small and high. Visiting these apartments they were big and affordable I love… See More>
          Manager

          2/29/2024

          Pinebrook Apartments
          We appreciate the 5-star feedback about your recent tour. It is great to hear your appreciation for our spacious and affordable homes. If we can be of further assistance, please be sure to email us at pinebrook-pm@pegasusresidential.com.
          Review Author Icon

          anonymous

          Resident 2022

          10/29/2022

          Find someplace else

          Been in these apartments for about 5 months……ceiling fan fell and was hanging from the bedroom ceiling for2 months before someone came to fix it AC didn’t work, had to buy a window unit and no one still hasn’t come by to fix that Porch… See More>
            Review Author Icon

            anonymous

            Resident 2022

            2/18/2022

            Apparently the management of the Pinebrook Apartments complex changed over 2/1/22 and the previous company took rent money and has not applied it to new management. My son received a Summons indicating he refuses to vacate property today and numerous notices of default when he… See More>
              Review Author Icon

              anonymous

              Resident 2018 - 2021

              11/5/2021

              Please do not waste your money! Updates are needed! Maintenance orders take 2-3 months to get completed. You can barely get someone to answer the phone. The absolute worst apartment to move in! PLEASE CONSIDER ANOTHER COMPLEX; MAKE THIS YOUR LAST RESORT!! Those older oh… See More>
                Manager

                11/8/2021

                Pinebrook Apartments
                Thank you for taking the time to leave us a review. We strive to make each resident's experience a 5-star one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and turn your experience around. Please call (833) 649-1801 at your earliest convenience so we can discuss. -The Team at Pinebrook Apartments
                Review Author Icon

                anonymous

                Resident 2017 - 2021

                3/16/2021

                Terrible apartment manager. The man lies constantly and I always catch him in his lie. He's a fast talker and tries to overpower the conversation. He is unprofessional and unreliable. He is the worst manager we have had. The maintenance is good. The manager acts… See More>
                  Review Author Icon

                  anonymous

                  Resident 2018

                  6/12/2018

                  For my first apartment, I would like to say it slightly overpriced for the quality. Upon moving in I was promised that due to new upgrades and renos that I was getting the best for my buck. The appliances are brand new and work great,… See More>
                    Review Author Icon

                    shardayb

                    prospectiveVisited 2018

                    1/29/2018

                    DO NOT RENT HERE!! A friend and I co-applied here in January 2018, the girl in the front office Chalande put on a great act to get us in the door and apply. Once in there, she was very unprofessional, she complained out loud during… See More>
                      Review Author Icon

                      ataru

                      Resident 2015 - 2017

                      1/10/2018

                      WORST AND DENGELOUS...!! Maintenance? -Hopeless Staff? -No communication with each other It means work order is NEVER NEVER NEVER finished completely. Additionally..... my personal item was STOLEN by their staff! I know you don't want to live in such apartment.....… See More>
                        Review Author Icon

                        anonymous

                        Resident 2017

                        10/10/2017

                        DO NOT RENT HERE!!!! These apartments are full of mold and bugs. I wouldn't recommend these apartments to my worst enemy. They're in the middle of "renovations" and are now trying to charge wayyyyyyy more than what these apartments are worth. Newsflash these are income… See More>
                          Review Author Icon

                          anonymous

                          Resident 2016 - 2017

                          9/20/2017

                          Very crappy apartment !!! Finally renovations are happening but now price gauging !! Rent is going from 640 to 770 !!! There is a terrible case of roaches and mold and you want to tear down a few balconies slap some paint on the wall… See More>
                            Review Author Icon

                            Maxga325

                            Resident 2003 - 2017

                            8/11/2017

                            I can best present a review based on a letter that I wrote to the Pinebrook staff upon renewing my lease. August 2, 2017 To my Pinebrook family, *I am sending this note to say thank you for all that you do in the way that you show… See More>
                              Review Author Icon

                              Dmolly

                              Resident 2000 - 2017

                              7/31/2017

                              Pinebrook is a nice place to live. The services that I have received have been great. Very quiet and safe neighborhood to live in. Office and maintenance staff is very friendly and professional. Overall Pinebrook is a great place to call home. I would recommend… See More>
                                Review Author Icon

                                Cmolly

                                Resident 1996 - 2017

                                6/28/2017

                                Pinebrook is a nice place to live. The office and maintenance staff is very friendly and professional. The services that I have received have been great. Very quiet and safe neighborhood to live in. I absolutely love it here. They are very prompt when it… See More>
                                  Review Author Icon

                                  carterc302

                                  Resident 2012 - 2017

                                  4/14/2017

                                  Pinebrook Apartments is a nice and affordable place to live. The area is safe and close to popular retail stores and restaurants. The office and maintenance staff is very friendly and professional. They ensure that the property stays clean and well maintained for… See More>
                                    Review Author Icon

                                    Hughes71

                                    Resident 2014 - 2016

                                    6/19/2016

                                    I regret the day that my child and I moved in Northbrook two years ago. The roaches were ridiculous. I had to bomb every week to rid myself of them. The bathroom had mold and mildew. Worst of all, my upstairs neighbor in Apt 16… See More>
                                      Review Author Icon

                                      humadarif

                                      Resident 2013 - 2016

                                      4/22/2016

                                      It's a nice place to live. I have lived here for 3+ years. Never had any problem with management. They always complete the maintenance/work orders within 24 hours. You just have to call them. Since last year they have raised the rent for 1 bedroom… See More>
                                        Review Author Icon

                                        anonymous

                                        Resident 2013 - 2015

                                        6/9/2015

                                        Pinebrook is an alright place to live,but it's definitely not all it's cracked up to be. Of course Ridgeland is nice, but these apartments are over priced and they don't mention at the lease signing that the rent goes up every year. The apartments are… See More>
                                          Review Author Icon

                                          Charles hunko

                                          Resident 2013 - 2015

                                          4/26/2015

                                          Absolutely the best managed with the best maintenance staff I have ever encountered. Besides their competence they are the most approachable I have been associated with. This is my third year and I will continue to rent here.

                                            Review Author Icon

                                            anonymous

                                            Resident 2014 - 2015

                                            4/21/2015

                                            Overall, the service that I have received has been great. Anytime I call the leasing office or maintenance to report a problem, they always respond in a timely manner.

                                              Review Author Icon

                                              anonymous

                                              Resident 2007 - 2014

                                              4/10/2015

                                              My husband and I lived at PINEBROOK for about 7 years. Never a problem with staff or our apartment. Maintenance (OMG!!!) goes above and beyond to fix any problem. Office staff was always nice and friendly to us. Never would have… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2013 - 2015

                                                4/4/2015

                                                I been living in Northbrook for 2years and they are the worst apartments ever. Office staff sucks they don't care about you. I have had flooding plenty times. Lord poor maintenance all they know how to do is pick up paper. We have no… See More>
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2013 - 2014

                                                  9/26/2014

                                                  ok here is the deal with northbrook the apt are very old and I been here going on 3 years ,people have come to look at the apts but nothing has ever been done and my neighbor has been here going on 10 and she… See More>

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 600. Rent: $50. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $25 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 600. Rent: $50. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $25 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • BBQ Grills
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Online Payments Accepted and Resident Portal
                                                    • Online Resident Services
                                                    • Playground
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    It s time to update your every day with a spacious apartment at Pinebrook. The one and two bedroom apartments in Ridgeland, Mississippi, were designed and finished with your needs in mind. Sophisticated touches like stainless-steel appliances work alongside contemporary additions like updated light fixtures to provide a fully functional, fully beautiful place to call home. Located near I-55 and the Ross R Barnett Reservoir, you ll be close to local hot spots and delectable restaurants.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Pegasus Residential

                                                    A
                                                    A
                                                    Communities
                                                    142

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 94 number of votes by renters, Pinebrook Apartments is currently rated 3.4 out of 5 stars.
                                                    Pinebrook Apartments is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Pinebrook Apartments is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Pinebrook Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Pinebrook Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Pinebrook Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Pinebrook Apartments is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 75% of their community reviews in the past year.
                                                    Managers have replied within 26 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $50
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $25 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $50
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $25 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Move to a 1-bed by 5/31 for 1 free month spread over 12 months or get $300 off the 2nd month for a 2-bed. Credit for app & admin. Contact for info.

                                                    Contact Property

                                                    Pinebrook Apartments

                                                    May 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Pinebrook Apartments is a 750 - 1,050 sq. ft. apartment in Ridgeland in zip code 39157. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $998 - $1,333. Nearby cities include Flowood, Jackson, Pearl, Brandon, and Richland.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.