Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 61.54% |
Average time to respond to reviews | 140.31 days |
Contact Property
The Social Campus
14 Mary Lee Lane
Starkville, MS 39759
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 61.54% |
Average time to respond to reviews | 140.31 days |
Chloe, we are happy to hear that your experience has felt like home. We aim to provide our residents comfort and peace of mind, and your comments about our improvements mean a lot to us. If there is anything we may do for you, please do not hesitate to let us know.
Our team works hard to ensure all of our homes are in top-notch condition for new residents moving in. We were disheartened to read your review. When you have a moment, we would love to connect with you directly to see how we may resolve your concerns. Please email us directly at [email protected] We look forward to connecting with you.
Thank you for sharing your feedback and your compliments for our friendly maintenance team. We strive to keep everything clean and well-kept, and we are eager to learn more about your experience so that we may best determine how to move forward. We are also happy to discuss your feedback regarding our parking situation. Rest assured, all of our parking policies were implemented with our residents' comfort in mind. If you are interested in discussing these topics further, please contact our Cares Team at [email protected] We wish you the best for the future.
We are disheartened to read your review, which does not reflect the experience we want our residents to have in the community. Your comfort is important to us, and we would like the opportunity to discuss your review in greater detail. At your convenience, please email us directly at [email protected] We look forward to restoring your confidence in our community.
Thank you for your review and candid feedback. Our team works hard to maintain a pleasant environment for our residents, and it sounds as though we may be missing the mark in some instances. At your convenience, please email us directly at thesocialcamp[email protected] so that we may address your concerns. We look forward to restoring your confidence in our community.
Hello, we are sorry to hear about the inconveniences you have run into! Your comfort in our community is our top priority. We would love the opportunity to look into everything you have listed in your review. Please reach out to us directly at [email protected] or stop by the office at any time. Thank you in advance.
Thank you for highlighting the convenience of our location, particularly on game days. We're glad you like the spaciousness of your home and are here to be of service if you ever need additional assistance.
Thank you for such a positive review! We greatly appreciate you sharing the value our community offers, and we're so glad you were able to find a spacious home that fits your budget.
It is always exciting to hear from our new residents! Our team in the office would be happy to assist you with anything that may be absent from your apartment. Feel free to reach out to them at your convenience. Welcome, and thank you for your review!
We're delighted to hear that our maintenance team took care of your concerns right away. Thank you for your review and please don't hesitate to let us know if there is anything else we may assist you with. Thank you!
Micah, we're so pleased that you've noticed our team's sincere dedication to resident satisfaction! Thank you for your lovely review.
Thank you for complimenting our community's location and atmosphere! We agree that it's an amazing place to live, and we're so glad to hear that our top-notch team has been an integral part of your experience. We appreciate your review and invite you to visit our office if there is ever anything we may do for you.
We're pleased to hear your favorable feedback about how much you enjoy your living experience with us. We aim to provide a fully-furnished home with great amenities and superior service. And you can't beat a convenient location close to campus!
We're happy to hear that your experiences as a resident have been satisfactory overall. Our goal is to provide five-star service at all times, so if there have been any lapses in terms of our maintenance response, please don't hesitate to email us at [email protected] so we may make any changes necessary to improve your comfort. We look forward to speaking with you.
We appreciate your candor, as it helps us objectively evaluate our performance and strive to do better. With that said, we would love to take the time to discuss any suggestions you may have for improving the quality and value our community offers. At your earliest convenience, please email us at [email protected] so we may assist you further. Thank you.
Thank you for your upbeat review. It makes us happy to know that you feel at home here and enjoy it so much. If there is anything you need as time continues, please let us know.
Your enthusiasm for the year ahead is heart-warming! We're honored you chose our community to be your home. Thank you.
It's delightful to learn that you're so happy with your living experience! Our goal is to provide the best all-around service and amenities, and that definitely includes our convenient location, desirable upgrades, superior maintenance, and unbeatable value. Thank you so much for sharing your appreciation.
We sincerely appreciate the fact that you decided to choose our community as your new home away from home! Because our team members know how stressful moving can be, they all work really hard to keep our residents happy and comfortable from the very beginning. Glad to know that we've succeeded! Thank you so much for the review.
Thank you for sharing your great review of our community. It's great to know that despite your room being a bit tighter than you would've liked, you're still enjoying the easy accessibility and peaceful atmosphere we provide. If you have any suggestions for how we may further enhance the quality and value here, please don't hesitate to let us know.
We're so glad to know that you love your home in our community! Our commitment to our residents supersedes everything else, which is why you can always count on receiving the best possible service from all of our friendly, attentive team members. Please continue to enjoy our community's fantastic features and amenities.
Thank you for the review. We always appreciate when residents reach out to us to let us know how we are performing. Our mission is to provide you with the perfect home, so we have noted your concerns with our noise levels, internet, communication, and upkeep. Rest assured, our team members will look into these matters to figure out the best way to improve your satisfaction and comfort levels. Please contact us at 662-323-1103 or [email protected] so we may help right away. We appreciate your cooperation.
We're happy to hear that the proximity to campus is a big plus for you living in our community. Glad, too, you find real value here. Welcome!
We are thrilled that you were welcomed to our community with a sparkling clean apartment! Thank you for your review and we hope you are settling in well.
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Now offering in-person, virtual and self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority! The Social Campus in Starkville, MS is conveniently located near Mississippi State University and designed with students in mind. Our community provides a quiet place to live, work, and study while providing 24-hour access to a vibrant university atmosphere. Our spacious, fully-furnished floor plans include full-size beds, private balconies, fully-equipped kitchens, in-unit washers and dryers, and a wide array of cutting-edge amenities. Schedule a personalized tour today to learn more about The Social Campus!
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Contact Property
The Social Campus
14 Mary Lee Lane
Starkville, MS 39759