#5,609 #7 #447

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Flats at 540

4001 Reedybrook Crossing , Apex, NC 27523
(1538 Reviews & Surveys)
$1,430 - $2,546/mo
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Floor Plans & Pricing

1 Bedroom

A1A

1 Bed, 1 Bath | 754 sq. ft.

$1,475 - $2,107

3 Available Units

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A1B

1 Bed, 1 Bath | 759 sq. ft.

$1,480 - $2,061

3 Available Units

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A1C

1 Bed, 1 Bath | 794 sq. ft.

$1,430 - $2,024

2 Available Units

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A1D

1 Bed, 1 Bath | 798 sq. ft.

$1,510 - $2,001

1 Available Unit

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A1E

1 Bed, 1 Bath | 962 sq. ft.

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2 Bedrooms

B2C

2 Beds, 2 Baths | 1,081 sq. ft.

$1,750 - $2,448

3 Available Units

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B2A

2 Beds, 2 Baths | 1,074 sq. ft.

$1,840 - $2,546

1 Available Unit

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B2B

2 Beds, 2 Baths | 1,074 sq. ft.

$1,845 - $2,490

1 Available Unit

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B2I

2 Beds, 2 Baths | 1,194 sq. ft.

$1,875 - $2,521

1 Available Unit

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B2F

2 Beds, 2 Baths | 1,105 sq. ft.

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B2E

2 Beds, 2 Baths | 1,090 sq. ft.

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B2H

2 Beds, 2 Baths | 1,146 sq. ft.

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B2D

2 Beds, 2 Baths | 1,081 sq. ft.

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B2J

2 Beds, 2 Baths | 1,312 sq. ft.

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B2G

2 Beds, 2 Baths | 1,116 sq. ft.

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B2K

2 Beds, 2 Baths | 1,441 sq. ft.

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3 Bedrooms

C2B

3 Beds, 2 Baths | 1,357 sq. ft.

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C2A

3 Beds, 2 Baths | 1,357 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

3.9

Grounds

4.0

Safety

3.6

Office Staff

4.0

Maintenance

4.5

Neighborhood

4.6

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

16

Managerā€™s Review Engagement

A-

Percentage of reviews responded to

81.25%

Managerā€™s Review Reply Time

B-

Average time to respond to reviews

24.94 days

View Community Timeline
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Flats at 540 Reviews

(251)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 552883

Verified Resident ā€¢ 2018 - 2024

3/25/2024

I moved in on October 26, 2018. I have a one bedroom on the fourth floor. I just turned 70. I have met so many residents here?all different ages. Everyone here is so friendly. The apartments are surrounded by lots of neat shopping areas asā€¦Ā See More >
    Review Author Icon

    Resident 1237757

    Verified Resident ā€¢ 2020 - 2024

    3/24/2024

    The apartment complex is owned remotely and they use apartment management companies to manage the property. Hercules Living was the first company. Now it's Bell Partners. The rent has gone up dramatically once Bell Partners took over. In my case they bumped the rent $400ā€¦Ā See More >
      Review Author Icon

      Resident 1231100

      Verified Resident ā€¢ 2023 - 2024

      3/2/2024

      I love my apartment and at age of 86, was married over 50 years it has been very challenging but the staff is unbelievable wonderful. Whitney keeps us informed of everything she does a great job of reminding people of rules and regulations. The officeā€¦Ā See More >
        Manager

        3/8/2024

        Flats at 540
        We are thrilled to hear that you are enjoying your apartment at Flats At 540! We are dedicated to providing excellent service to all of our residents, and we are so glad that you have had a positive experience with our staff. Thank you for recommending us to future residents! If you have any concerns or questions, please don't hesitate to contact us at (919) 747-8052.
        Review Author Icon

        Resident 1230834

        Verified Resident ā€¢ 2023 - 2024

        3/1/2024

        Cons-The front desk is the worst- they never answer and if by some miracle you do get ahold of them they know literally nothing and tell me they will call back with answers and never do. And forcing residents to use fetch is such aā€¦Ā See More >
          Manager

          3/8/2024

          Flats at 540
          We apologize for the negative experiences you have had at Flats At 540. We take your feedback seriously and will work to address the issues you have raised. Please feel free to reach out to us at (919) 747-8052 to discuss your concerns further. Thank you for bringing these issues to our attention.
          Review Author Icon

          Resident 1228848

          Verified Resident ā€¢ 2022 - 2024

          2/23/2024

          Mediocre at best. Very very thin walls, double digit percentage rent increases, silverfish & fruit fly issues, you will pay around $60 a month on top of rent for Fetch, trash, an extra trash charge, and pest control

            Manager

            3/1/2024

            Flats at 540
            We apologize for any inconvenience you have experienced. Please contact us at (919) 747-8052 so we can address your concerns and work towards improving your experience at Flats At 540.

            Updated Review

            Review Author Icon

            Resident 495253

            Verified Resident ā€¢ 2019 - 2024

            2/9/2024

            I've lived here for a number of years and most importantly the values have changed from what they were in earlier years. The staff is more spurious than in the past. We are being given new services and costs without options. The cleanliness ofā€¦Ā See More >
              Manager

              2/13/2024

              Flats at 540
              Hello. Thank you for providing us with your feedback. I would love the opportunity to speak with you in person to discuss the ways that we can improve your experience here at Flats at 540. We take great pride in providing excellent service as well as providing you with a space you are happy to call home. Please call us at your earliest convenience so we can turn this around for you as soon as possible.
              Review Author Icon

              Resident 1221580

              Verified Resident ā€¢ 2023 - 2024

              1/30/2024

              I moved here in 2023. I'm very happy here. I have family and friends in the area. I have recommended to other friends to move here. I spend a lot of time on the road and never have to worry about myā€¦Ā See More >
                Manager

                2/16/2024

                Flats at 540
                Thank you for sharing your positive experience as a resident at Flats At 540! We're delighted to hear that you're happy with your decision to move here and that you feel safe in our community. We appreciate your recommendations to friends as well. If you ever have any concerns or need assistance, please don't hesitate to reach out to us at (919) 747-8052.
                Review Author Icon

                Resident 1216493

                Verified Resident ā€¢ 2022 - 2024

                1/12/2024

                In the beginning I had no complaints, after the management change there seem to be more problems like people not picking up, things broken, weed smell everywhere. I cannot even use the amenities that I pay for.

                  Manager

                  1/16/2024

                  Flats at 540
                  We apologize for any inconveniences you have experienced since the management change at Flats At 540. We take your concerns seriously and are working diligently to address the issues you mentioned, such as responsiveness, maintenance, and the presence of unwanted odors. We appreciate your patience and understanding as we strive to improve the overall experience for all residents. If you have any specific concerns or further feedback, please don't hesitate to contact us at (919) 747-8052.
                  Review Author Icon

                  Resident 1214126

                  Verified Resident ā€¢ 2018 - 2024

                  1/4/2024

                  When we first moved here it was under different management. That group was more attentive to cleanliness and general appearance of the grounds and common areas. Cleanliness is seemingly not a concern, particularly for the stairwells. I'm disappointed that the new leadership has let goā€¦Ā See More >
                    Manager

                    1/16/2024

                    Flats at 540
                    We apologize for any inconvenience you may have experienced. We appreciate your feedback and will take it into consideration as we continue to improve our services. If you have any further concerns, please feel free to reach out to us at (919) 747-8052.
                    Review Author Icon

                    Resident 1202487

                    Verified Resident ā€¢ 2023

                    11/26/2023

                    Great environment, responsive office staff and people are friendly. Best place to live in Apex!! Convenient location to everything and amazing super helpful staff! pet friendly and affordable! They make me feel valued as a resident! The amenities are amazing, the location is ideal

                      Manager

                      11/30/2023

                      Flats at 540
                      Thank you for your positive review! We're thrilled to hear that you're enjoying your experience at Flats At 540. Our team works hard to provide a great environment and responsive service, so it's wonderful to know that you feel valued as a resident. We're glad you appreciate our convenient location, pet-friendly policies, and affordable pricing. If you have any further feedback or questions, please don't hesitate to reach out to us at (919) 747-8052.
                      Review Author Icon

                      Resident 1191609

                      Verified Resident ā€¢ 2023

                      10/21/2023

                      We are very happy and satisfied here and find the complex to be well run and efficient. We especially think the maintenance care is excellent. With so many new apartments being built in our area we hope that holds down to a minimum rent increases.

                        Manager

                        11/6/2023

                        Flats at 540
                        Hi there! Thank you for your 5 star rating! David and Chance really do go above and beyond for our residents and I am thrilled this same treatment has been displayed to you as well! -Whitney Gibson, Community Manager
                        Review Author Icon

                        Resident 1172874

                        Verified Resident ā€¢ 2020 - 2023

                        8/22/2023

                        The Flats at 540 is an excellent place to reside here in Apex. It is centrally located in Apex -- close to downtown Apex and right next to Beaver Creek mall. But the best thing about it is -- I love my 2 bedroomā€¦Ā See More >
                          Manager

                          9/6/2023

                          Flats at 540
                          Hi there! Thank you so much for your review! Isn't our location the best?! We couldn't agree with you more. We hope to have you here for many years to come! -Whitney Gibson, Community Manager

                          Updated Review

                          Review Author Icon

                          Resident 481413

                          Verified Resident ā€¢ 2018 - 2023

                          8/20/2023

                          I really love living here! The office staff and the maintenance staff do a wonderful job! I have a ton of friends here! I can only hope they keep up the property as they continue to do. I would like toā€¦Ā See More >
                            Review Author Icon

                            Resident 1160753

                            Verified Resident ā€¢ 2023

                            7/18/2023

                            We love living in the Flats at 540. We have currently been there for about 5 months and have enjoyed the apartment, the accommodations and the amenities. We are avid users of the gym each morning, we love whenever we get to use theā€¦Ā See More >
                              Manager

                              9/6/2023

                              Flats at 540
                              Thank you so much for your review! We value all feedback given so we can better improve our community for amazing residents just like you! I would love a chance to address your concerns, if you could please contact the leasing office, 919.747.8052. - Haley Hopkins, Assistant Community Manager
                              Review Author Icon

                              Resident 1153529

                              Verified Resident ā€¢ 2021 - 2023

                              6/25/2023

                              The community is beautiful. On the downside, the residents here are treated as children. The staff are constantly emailing derogatory statements and everyone feels like they are being scolded. They are constantly sending emails the day of if not hours before saying the leasing officeā€¦Ā See More >
                                Manager

                                7/12/2023

                                Flats at 540
                                Hi there! Thank you for your review. I would love the opportunity to discuss your concerns in person. It is our goal to ensure we are communicating with our residents on various topics for the greater good of your community. I will certainly provide your feedback to Fetch. Please feel free to contact the office anytime to discuss these topics. I'm certain we can find a solution and identify any areas of improvement on our end! -Whitney Gibson, Community Manager
                                Review Author Icon

                                Resident 1138367

                                Verified Resident ā€¢ 2022 - 2023

                                5/7/2023

                                Overall clean and amenities are just enough to accommodate all apartments and their guests. There should be more sound proofing between the floors- neighbors upstairs, you can hear them jumping and walking.

                                  Manager

                                  5/19/2023

                                  Flats at 540
                                  Thank you SO much for leaving your review! Please reach out to the leasing office, 919.747.8052, so we can take action to eliminate the issues you are experiencing. -Haley Hopkins, Assistant Community Manager
                                  Review Author Icon

                                  Resident 1070993

                                  Verified Resident ā€¢ 2022

                                  9/30/2022

                                  The community is very clean and well maintained. There were a couple of items we stated during the move in and those were addressed expeditiously and very well. Staff (Angelica) was very good to us during the whole process.

                                    Manager

                                    10/6/2022

                                    Flats at 540
                                    Thank you for choosing Flats At 540. We appreciate your fantastic feedback and are glad you have been happy with our service! Please call us any time we may lend a hand during your stay. - Andres / Community Manager (919) 363-2364

                                    Updated Review

                                    Review Author Icon

                                    Resident 984221

                                    Verified Resident ā€¢ 2021 - 2022

                                    9/11/2022

                                    We've met the greatest people in this community. It's beautiful here inside and out. I am wheelchair bound do to multiple sclerosis and everyone is here for my husband and myself. To be in a wheelchair and hospital bed the view out our big windowsā€¦Ā See More >
                                      Manager

                                      9/13/2022

                                      Flats at 540
                                      Thanks for you review and your honest feedback! We value your residency and are glad that you've had a good experience here so far. Please don't hesitate to come by the office or give us a call if you ever run into any issues. We're always happy to help. Thank you again and have a great day!
                                      Review Author Icon

                                      Resident 1065140

                                      Verified Resident ā€¢ 2022

                                      9/11/2022

                                      I have only been here a week, and I feel totally welcome! The staff always answers my questions, the neighbors are very quiet. The neighborhood is very quiet and safe! The move will in process was easy!

                                        Manager

                                        9/13/2022

                                        Flats at 540
                                        Thank you so much for taking the time to write a review and providing your feedback. We are so happy to hear that you are enjoying living here. We love hearing from our residents, feel free to reach out to us at any time so that we can help should you have any issues. Have a wonderful day!
                                        Review Author Icon

                                        Resident 1064770

                                        Verified Resident ā€¢ 2021 - 2022

                                        9/9/2022

                                        nice community and quality apartments. leasing staff are very friendly and maintenance staff are quick to solve issues should a problem arise. the gym is nice and the cycling studio is a bonus. great pool area.

                                          Manager

                                          9/13/2022

                                          Flats at 540
                                          Thanks for you review and your honest feedback! We value your residency and are glad that you've had a good experience here so far. Please don't hesitate to come by the office or give us a call if you ever run into any issues. We're always happy to help. Thank you again and have a great day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 949666

                                          Verified Resident ā€¢ 2020 - 2022

                                          9/6/2022

                                          Everything here has been perfect. I love the amenities, I love my apartment and I love the staff. Everyone is always so quick to help. My neighbors are friendly and warm. I can't say there's been one negative experience and I hopeā€¦Ā See More >
                                            Manager

                                            9/9/2022

                                            Flats at 540
                                            Thanks for you review and your honest feedback! Please don't hesitate to come by the office or give us a call if you ever run into any issues. We're always happy to help. Thank you again and have a great day!

                                            Updated Review

                                            Review Author Icon

                                            Resident 578159

                                            Verified Resident ā€¢ 2018 - 2022

                                            9/2/2022

                                            Find excellent care of grounds and safe parking. Building maintained. Repair on building 600CAre taken to k?p grounds clean and safe.1 second elevator some times slow. Trash pick up important as I am older resident.

                                              Manager

                                              9/7/2022

                                              Flats at 540
                                              Thank you so much for your review. I'm so glad you've enjoyed living here! We really appreciate you taking the time out to share your experience with us! We are happy to have you here as a resident! Feel free to reach out to us at any time!
                                              Review Author Icon

                                              Resident 1060033

                                              Verified Resident ā€¢ 2022

                                              8/29/2022

                                              The leasing office was very flexible with my movein, I had to move here all the way from Omaha and they have been understanding and helpful giving keys to a friend to help smooth the process. They helped me get a very good quote forā€¦Ā See More >
                                                Manager

                                                9/2/2022

                                                Flats at 540
                                                Thank you for relocating to Flats At 540 and entrusting our team with making that process as carefree as possible. It is wonderful to know you have been happy with our community and staff! We appreciate your fantastic feedback and hope you will call us at (919) 363-2364 if ever we may help make your experience absolutely superb! - Andres / Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 861677

                                                Verified Resident ā€¢ 2020 - 2022

                                                8/26/2022

                                                If you WFH look elsewhere but if you are 70+ you may really enjoy this property. Communication is severely lacking from property management staff relating to maintenance, pest control, billing errors on their end, and so much more. After 2 years, I can't waitā€¦Ā See More >
                                                  Manager

                                                  9/2/2022

                                                  Flats at 540
                                                  Thank you for your two years as a Flats At 540 resident. We value your feedback and are sorry your experience has not met expectations. Our team are always happy to listen to concerns and suggestions, so please contact us at (919) 363-2364 for assistance. We look forward to resolving any remaining issues and making the rest of your stay more enjoyable. - Andres / Community Manager

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 965690

                                                  Verified Resident ā€¢ 2021 - 2022

                                                  8/23/2022

                                                  The staff is extremely competitive and respectful. Whenever I have needed anything weather it's been assistant in getting repairs completed in a timely fashion. It's been a wonderful experience for my wife and I.

                                                    Manager

                                                    8/27/2022

                                                    Flats at 540
                                                    We appreciate your Flats At 540 residency and terrific review! Thank you for letting us know that we have served your housing needs to your satisfaction, and you have enjoyed our community. - Andres / Community Manager (919) 363-2364

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    Parking
                                                    • Private Garage Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $325. Rent: $25. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $325. Rent: $25. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Cyber Cafe
                                                    • Dog Park
                                                    • Game Room
                                                    • Granite Countertops
                                                    • Multiple Fitness Centers
                                                    • Pet Spa
                                                    • Pet-Friendly Community
                                                    • Poolside Grills
                                                    • Resort Style Pool
                                                    • Smart Locks Available
                                                    • Smart Thermostats
                                                    • Spacious 1, 2 & 3-Bedroom Layouts
                                                    • Spacious Closet
                                                    • Stainless Steel Appliances
                                                    • Two-Inch Blinds Throughout
                                                    • Valet Trash Service
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                                                    Leasing

                                                    The Flats At 540's interiors blend subtle rustic elements with modern open floor plans to create some of the most exciting new apartment homes in The Triangle. Our contemporary one, two, and three bedroom homes have been designed to live open and casual with a combined great room, kitchen and breakfast area maximizing the feeling of space. Some of our two bedroom homes even have second-floor lofts perfect for a home office or flex space. These beautiful apartments have been built to offer bright and generous living spaces with refined finishes. Our technology enriched homes make life so much easier with WiFi programmable thermostats and electronic smart locks that deliver unparalleled comfort, control, and value. The attention to details will be appreciated by all who call Flats At 540 home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday - Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bell Partners

                                                    B
                                                    B
                                                    Communities
                                                    257

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 02/18/2021
                                                    Q:Ā Are other types of pets allowed? I.e: rabbits, lizards, fish, chinchillas, hamsters, and things of that nature? If so do you have to pay a fee?

                                                    Frequently Asked

                                                    Based on 1538 number of votes by renters, Flats at 540 is currently rated 4.7 out of 5 stars.
                                                    Flats at 540 is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Flats at 540 is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Flats at 540 is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Flats at 540 is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Flats at 540 is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Flats at 540 is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 81.25% of their community reviews in the past year.
                                                    Managers have replied within 24.94 days to their community reviews in the past year.
                                                    Bell Partners
                                                    Dogs Allowed
                                                    Fee: $325
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $325
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Flats at 540

                                                    March 2024

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                                                    Flats at 540 is a 754 - 1,441 sq. ft. apartment in Apex in zip code 27523. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,430 - $2,546. Nearby cities include Cary, Holly Springs, Morrisville, Midlothian, and Fuquay-Varina.

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