Number of reviews in the past 365 days | 65 |
Percentage of reviews responded to | 87.69% |
Average time to respond to reviews | 32.42 days |
Contact Property
Audubon Place Apartment Homes
1000 Flycatcher Way
Arden, NC 28704
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 65 |
Percentage of reviews responded to | 87.69% |
Average time to respond to reviews | 32.42 days |
We're sorry to learn of your outstanding maintenance needs and your concerns about communication from our team. This doesn't sound like our team's usual commitment to service, and we'd like to know more. Will you please email us with additional details at [email protected] so we can learn more? Thank you.
Welcome, we are glad to have you as residents of our community! It's great to know that Jade helped ensure you've had a positive move-in experience, and we're thankful for your praise.
It is nice to hear that you find our community a quiet, friendly environment and a good experience overall. Still, we want to ensure your total satisfaction and noted your concerns with delays in maintenance response. We are sorry for any inconvenience and are eager to get this taken care of once and for all. Please email [email protected] at your earliest convenience.
Thank you for your thoughtful feedback! Our service-oriented team puts the well-being of our residents above all else, and we are pleased to know that you've felt at ease as a resident of our community. We're grateful for your praise and for your time.
Your feedback is appreciated, and we're happy to hear that Karen and Joey's activities are enjoyable. However, we're sorry to learn of your concerns about upkeep outdoors. Please reach out to us at [email protected] with additional details so that we can work to resolve this. Thank you for your time.
We're glad to hear how much you're enjoying our community. Thank you for your feedback and for sharing your concerns about the availability of parking in the later evening hours. We will pass this along to our team. We're always happy to receive our residents' feedback and invite you to contact us directly at any time.
Thank you for sharing your observations with us. We are glad to know our amenities stand out for you, but we're sorry to learn of your concerns about upkeep, parking, and noise. Please contact us at [email protected] with additional details so that we can explore possible solutions. We look forward to hearing from you.
We appreciate your feedback and thank you for your time. We're sorry to learn that your apartment home was not in the condition you expected upon move-in, but we are glad our responsive maintenance team made it right and continues to address your concerns promptly. Any time that we can be of service to you, please don't hesitate to reach out and let us know.
We are thrilled to receive your 5-star review and recommendation. We think the views are gorgeous as well! Thank you for sharing what a warm and welcoming community we have here.
Thank you for noting our dedication to cleanliness and a true sense of community! We are so pleased you feel at home here.
We're very happy to hear you're enjoying our community, our team's service, and our amenities. We strive to provide a place our residents are excited about, and we thank you for your five-star review.
Welcome! We're delighted to have you join our community. It's great to know that you had a seamless move-in experience and that our team had everything prepared in advance to make the process quick and easy. We hope you continue to feel happy here for as long as you're with us.
Thank you for making a home in our welcoming community! We are glad you enjoy your hardwood floors and patio, and we appreciate your suggestion for assigned parking. We will discuss this with our team, and we invite you to reach out if there is anything we can do to make your experience even better!
Thanks for taking the time to share your review! We are glad you are happy with your home and our friendly team. We are also eager for our amenities to be more widely accessible, and we appreciate your patience during these challenging times. Thank you for your support!
We're so glad to hear that you are enjoying our amenities, our friendly service, and our convenient location! Thank you for taking the time to share this. We appreciate you!
We are happy to hear that your are enjoying your spacious apartment and the community. Thank you for the five star review!
We're so happy to hear you love your home, our beautiful grounds, and our convenient location. Thank you so much for your 5-star review!
Thank you so much for your feedback! We are so happy that you chose Audubon Place for your new home too, and that you are enjoying it here!! Please let us know if there is anything we can do for you!
Thank you for sharing your positive review! We are glad you enjoy your home and that your maintenance requests have been addressed promptly. We apologize if you are having issues with pests, and we would like to help you resolve this as soon as possible. Please give us a call so we can get you in touch with our pest control team. Thank you!
We appreciate your feedback about our community. We regret your disappointment, especially regarding responsiveness and maintenance. We train our team members to provide the highest level of service, and your comments suggest there may be room for improvement. Please contact us at [email protected] at your earliest convenience so we can work with you to resolve the issues you've mentioned. We hope to hear from you soon.
Thank you for the review. There are friendly people everywhere. I am glade Devon was able to take care of your issue. If you need anything please let us know.Thank you,Joey WildeAudubon Place
It is great to hear you are happy hear and we agree it is a great location! If you need anything from us please let us know.Thank you,Joey WildeAudubon Place
Hello,I want to apologize that your move in was not up to our standards. Thank you for letting us know and we will ensure this does not happen in the future. Please give me a call 828.650.6570 and we can discuss your move in further.Thank you,Joey WildeAudubon Place
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Audubon Place Apartments is a gated community ideally located just south of Asheville, North Carolina. Featuring Luxury Apartments appointed with ceiling fans, crown molding, large closets, black GE appliances, microwaves, and washer and dryer connections in each apartment. Audubon Place Apartments is now leasing Phase 2 which will offer all of the Phase 1 interior features including, granite counter tops in kitchens, goose neck faucets, Cafe Finish cabinetry, as well as carriage homes with direct access garages. The property is enhanced by a variety of thoughtful and convenient amenities including a community garden, business library with wi-fi access, swimming pool, grilling pavilion, 24- hour fitness center and yoga room, 24-hour laundry facility, car care center, off leash dog park, over four acres in nature trails, picnic areas with grills, and detached garages. Please visit our other apartment communities in Asheville at Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.
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Contact Property
Audubon Place Apartment Homes
1000 Flycatcher Way
Arden, NC 28704