Ratings & Prices for Ascot Point VIllage, Asheville, NC

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.8
Office Staff	5
Maintenance	4.9
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	28

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	9.86 days

Ratings & Reviews (244 Reviews)

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brittanylycan • tenant • 2019

07/09/2019

My husband and i have been with this property for over 4 years now, and through the tremendous changes of the property our overall experience has been generally good. We have definitely had really phenomenal experiences with the last few years or so. We truly appreciate … See More

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Ascot Point VIllage Manager

07/13/2019

Thank you to you and your husband, for being long-term residents, Brittany! We love receiving favorable feedback from long-term residents as it validates our efforts to provide an exceptional living experience. It is heartening to see how satisfied you are. If we can help you in any manner, please reach out to us at [email protected] or (828) 274-8990.

Marquise_H • Resident • 2021

01/23/2021

Amazing I love the place , spacious , and well kept , I totally suggest giving this place a try. The staff is friendly and they will work with you , there so much you can do that ( if COVID wasn't a thing) it's prefect… See More

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Ascot Point VIllage Manager

01/26/2021

Marquise, we are so pleased to hear that you are loving life in our community. Thank you for praising our helpful team and our spacious homes, and please reach out to us at (828) 274-8990 or [email protected] if you need anything at all!

Prospective Resident • Visited 2021

01/21/2021

Really appreciate Johnathon going above and beyond to make us feel welcome here! His customer service and care was top notch. He was extremely thorough land patient with all of our questions. Looking forward to move in!

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Ascot Point VIllage Manager

01/26/2021

We are thrilled that your leasing experience was made so smooth, thanks to Johnathon's guidance! If there is any way we may assist you as you prepare for move-in, please let us know at either (828) 274-8990 or [email protected] Thank you!

Resident • 2020 - 2021

01/20/2021

Lived in numerous apartments, but gotta say that Jonathan is one of the best property managers I've ever had the pleasure of dealing with. He is polite, courteous , and definitely gets things done. Because of him we'll be renewing our lease!

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Ascot Point VIllage Manager

01/23/2021

Your wonderful review and news of your renewal made our day! Thank you so much for sharing about the truly exceptional service you have continued to receive from Jonathan. We are thrilled to know he has made such a difference, and we invite you to contact us at (828) 274-8990 or [email protected] anytime you have a need!

Resident • 2021

01/19/2021

Jonathan is the new manager here and we absolutely love him. He has really made a difference here at Ascot Point and is a breath of fresh air. Glad we decided to renew our lease here for another year.

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Ascot Point VIllage Manager

01/22/2021

We are delighted to hear that Jonathan's service has made such a difference and that you've decided to renew! Thank you for taking the time to share your encouraging review, and please contact us at (828) 274-8990 or [email protected] anytime.

Resident • 2020

12/31/2020

Before the year ends I would like to express my appreciation towards the best apartment community that my wife and have lived in for the last 10 years. Ascot Point Village by far has the best floor plans available in Asheville. Before moving in about 2… See More

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Ascot Point VIllage Manager

01/29/2021

Thank you so much for taking the time to share your glowing review about Ascot Point and the beautiful picture of the view from your apartment! As a resident, your experience is our priority so we are elated to know that you are more than satisfied with your apartment, our community's location, the entire staff, and your neighbors. Thank you for choosing to make Ascot Point your home and providing us the opportunity to deliver such a wonderful living experience to you over the past two years. If there is ever anything we can do for you, please reach out at (828) 274-8990 or [email protected] Thank you. We appreciate you!

Reub Dubois • Resident • 2020

12/31/2020

Before the year ends I would like to express my appreciation for the best community that I have lived in the last 10 years. Ascot Point Village by far has the best floor plans available. Before moving in about 2 years ago I had the opportunity… See More

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Ascot Point VIllage Manager

01/29/2021

Thank you so much for taking the time to share your glowing review about Ascot Point. As a resident, your experience is our priority so we are elated to know that you are more than satisfied with your apartment, our community's location, the entire staff, and your neighbors. Thank you for choosing to make Ascot Point your home and providing us the opportunity to deliver such a wonderful living experience to you over the past two years. If there is ever anything we can do for you, please reach out at (828) 274-8990 or [email protected] Thank you. We appreciate you!

Resident • 2020

12/29/2020

I have had a great experience with Ascot Point since moving here in October. Erin was helpful during the lease signing process and showing the apartment to us. The staff is accessible and willing to help out any time. I had an issue and they fixed… See More

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Ascot Point VIllage Manager

01/05/2021

We are thrilled to hear what an upbeat experience you have been having! Thank you for sharing about the prompt and helpful service you've received from Erin and our team, and please be sure to contact us at (828) 274-8990 or [email protected] anytime you need!

mappproctor • Resident • 2020

12/25/2020

Jonathan has the personality, professionalism, know-how, and compassion needed for his position! I was a resident at Greymont Village and came to Ascot because of him. In fact I would move again if he had to. I have also noticed his excellent supervisory skills. He treats… See More

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Ascot Point VIllage Manager

12/30/2020

Your 5-star rating put a smile on the faces of our team - most especially Jonathan. No one prides himself more on a job well done for our residents, and his professionalism is certainly a benefit of living in our community. We will pass along your kind words and hope you continue to enjoy your living experience. If you need anything, please contact us at [email protected] or (828) 274-8990.

Prospective Resident • Visited 2020

12/17/2020

I've had a crazy time trying to find the right apartment, especially with covid going on and job changes. I've had to cut expenses wherever possible, so I've been looking to downsize. One of the apartments I've looked at was at Ascot. Dustin showed me the… See More

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Ascot Point VIllage Manager

12/23/2020

Your heart-warming review truly made our day! Thank you for letting us know what meaningful service you received from Dustin throughout your tour. If we can answer any further questions for you, please be sure to reach out to us at (828) 274-8990 or [email protected]!

Resident • 2020

12/17/2020

Just relocated to the Asheville area and have have a wonderful experience with all of the office employees. The amenities are clean and well kept. The apartments are very nice. We live in the phase two apartments.

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Ascot Point VIllage Manager

12/23/2020

Thank you very much for letting us know how pleased you are with your new home! Your praise for our team's service and our well-kept amenities means so much to us, as well. If there is anything we can do to assist you as you settle in, please contact us at (828) 274-8990 or [email protected]!

Prospective Resident • Visited 2020

12/14/2020

My boyfriend and I came to ascot for a tour and were able to see the newly renovated apartments. They were absolutely stunning, much more so than I anticipated. The entire office was more than friendly & very knowledgeable. Mikaela was our tour guide and she… See More

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Ascot Point VIllage Manager

12/16/2020

Thank you for touring with us and sharing your great experience. We agree Mikaela is a great part of our team. If you need anything don't hesitate to contact us at 828-274-8990 our team is always eager to help.

Resident • 2020

12/11/2020

Is a great place to live the office staff is fantastic. Maintenance is on the ball, every time we have had a work request they almost always are here the same day. One of them named Sean lives on sight be it night or day he… See More

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Ascot Point VIllage Manager

12/16/2020

Thank you so much for sharing about our wonderful team. We are delighted that Sean has enhanced your experience with his warm and friendly assistance! Anytime we may be of service, please don't hesitate to reach out to us at (828) 274-8990 or [email protected]

L.Dellisanti • Resident • 2020

12/10/2020

Everyone at Ascot Point is extremely helpful, especially James and Sam who are maintenance men who are always well mannered and knowledgeable of fixing everything . I am happy and satisfied with living here and knowing the people in the office and maintenance have your best… See More

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Ascot Point VIllage Manager

12/16/2020

We are truly appreciative for you taking the time to share your 5-star rating and wonderful comments. James and Sam are diligent in their efforts to provide prompt and thorough maintenance service, and our office team is committed to your comfort and satisfaction as well! We are here for you at Ascot Point!

Resident • 2020

12/02/2020

My husband and I moved into Ascot Apartments in October. The only issue we've had, so far, is with parking, everything else is great. The office staff are helpful, professional, and go out of their way to make you feel comfortable. The maintenance department is awesome!… See More

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Ascot Point VIllage Manager

12/22/2020

Thank you very much for your outstanding review. We couldn't be more pleased to hear your compliments for Sean and our team's service, and we are glad you've felt so welcome. Anytime we may assist you with parking concerns or anything else, please reach out to us at (828) 274-8990 or [email protected] Have a wonderful day!

Resident • 2020

12/02/2020

Overall the apartments are nice. Thankful for the maintenance crew, especially Sean who is super helpful and a very hard worker. The property always looks kept up with and cared for. Would recommend to a friend.

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Ascot Point VIllage Manager

12/22/2020

It is a pleasure to hear how pleased you've been with our community and the service you've received from Sean and our team! We'd love to earn a higher score next time, so please let us know what we can do to enhance your satisfaction. We'd love to hear from you at (828) 274-8990 or [email protected] anytime. Thank you!

Resident • 2020

12/01/2020

My family of 4 moved to Ascot point apartments in august and have thus far had a great experience with the exception of your regular apartment experience (hearing thumping on the ceiling and occasional yelling through the walls) as we are on the first floor. The… See More

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Ascot Point VIllage Manager

12/22/2020

Thank you for your outstanding review! We are so pleased to know that you are loving your home and the high-quality service delivered by Erin and our exceptional team. If we can assist you in any way, please contact us at (828) 274-8990 or [email protected]!

Blueeyes... • Resident • 2020

12/01/2020

The office and maintenance staff are pleasant and extremely helpful. They come when needed quickly. I am very happy living here and would definitely tell friends and family this is the place to be. I have lived here for a year and just moved from a… See More

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Ascot Point VIllage Manager

12/22/2020

Thank you for your positive comments about our community. We're glad you're happy in your home and are grateful for your compliments on our team's service! If we can enhance your experience in any way, please don't hesitate to contact us at (828) 274-8990 or [email protected] anytime.

Resident • 2020

09/03/2020

A great apartment complex to live in! I've lived here for 3 years consecutively with no issues and lived here for an additional year previously. They were super helpful with our lease transfer to a bigger unit.

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Ascot Point VIllage Manager

09/15/2020

It's wonderful to receive such high praise from one of our most loyal residents! Thank you for brightening our day with your encouraging review, and please contact us at (828) 274-8990 or [email protected] if we may ever assist you!

[email protected] • Prospective Resident • Visited 2020

08/25/2020

Ana Medina was WONDERFUL! A saint for being so kind and patient. The property sold itself, but Ana was an unexpected bonus. She sold me me 100% on my future home! Informative and welcoming... she made me, my dog (so sweet to my fur baby) and… See More

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Ascot Point VIllage Manager

08/28/2020

We are delighted to hear how impressed you were by Ana's service! Your praise means the world to us, and we are glad you all felt so at home. If we can answer any further questions, please reach out to us at (828) 274-8990 or [email protected] Thank you!

Benjamin_S384 • Prospective Resident • Visited 2020

08/25/2020

Anna was our Leasing Agent and she was the most helpful nicest person ever! I don't know if we would have decided to live here if she wasn't so patient with all our questions and tours of the buildings. She is the best! Thanks Anna! Haven't… See More

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Ascot Point VIllage Manager

08/28/2020

Benjamin, it is a pleasure to know how pleased you've been with Anna's assistance. Thank you for sharing your compliments and excitement for your home! If you have any questions or need our help, please be sure to let us know at (828) 274-8990 or [email protected] We will see you soon!

SkylarSch • Resident • 2020

07/01/2020

Very nice community. Great staff that have all the answers you would need about the area and your residence. On a main road that leads straight to bolt more village and very close to ABTech. Overall a great experience.

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Ascot Point VIllage Manager

07/04/2020

We're delighted to know you're having such a great experience! Thank you for letting us know how our team's helpful service and our convenient location have added to your enjoyment. If there's ever anything you need, please reach out to us at (828) 274-8990 or [email protected]

Resident • 2017 - 2020

06/26/2020

Staff is friendly and helpful. Pool is nice and includes a pavilion that can be used for parties. I love having a Amazon hub so that my packages are delivered safely. The office has a movie theater that is great to entertain guest for baby showers,… See More

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Ascot Point VIllage Manager

07/01/2020

Thank you for sharing such a great review! We love hearing how our amenities have added to your enjoyment, and we're glad to know our team has provided great service! If there's ever anything we can do to better serve you, please let us know at (828) 274-8990 or [email protected] Have a great day!

MelindaAponte • Resident • 2020

06/24/2020

I'm very pleased with the staff at the leasing office. Whenever you have a question or concern you always have someone that's very knowledgeable they're willing to help. Also you're always greeted with a smile love our team

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Ascot Point VIllage Manager

06/30/2020

How nice to hear that your experience in our community has been first-rate, Melinda! We aim to go the extra mile for our residents. Thank you for your kind words.

MsQLuv 607138 • vrp • 2020

03/24/2020

I had the pleasure of working with Ruben when I was looking for an apartment in Asheville. I had just drove all the way from Idaho and Ruben not only help me find a place but also sent me some leads on jobs. Because of the… See More

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Ascot Point VIllage Manager

03/27/2020

We could not be more thrilled to hear your high praise for Ruben's service! We agree with you--he's a valued member of our team, and we're so glad he helped you navigate your home and job search during these trying times. Thank you for brightening our day, and please reach out if we may assist you further!

Prospective Resident • Visited 2020

03/09/2020

I love this community because as soon as I walked into the leasing office I was welcomed and helped immediately. A friend and I stopped in and were given a tour on the spot even without an appointment. Everyone was extremely helpful and friendly including the… See More

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Ascot Point VIllage Manager

04/04/2020

We go to great lengths to offer exceptional service to everyone who visits the office, and it means a lot to us that we made a good impression on you. We'll be sure to pass along your lovely remarks to Erin, and welcome you to call or visit if you have any additional questions.

•

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Features & Amenities

Laundry

Digital Thermostats
Washer/Dryer Connections

Parking

Parking Garage with Remote Access

General

1, 2 and 3 Bedroom Floor Plans
9' Ceilings
ADA Accessible Apartment Homes Available
BBQ and Picnic Area
Brand New Luxury Apartments
Built-in Microwaves
Classic Collection Apartments
Clubhouse
Coffee and Tea Bar
DishWasher
Electric Air Conditioning and Heating
Electronic Payments Accepted
Faux Wood Floors
Fitness Center
Garden Tubs
Granite Countertops
Hablamos Espanol
Kitchen Islands
Kitchen Pantries
Media Center or Movie Theater
Monthly Resident Events
On-Site Maintenance
On-Site Management
Online Resident Services
Package Receiving Service
Pass Through Kitchen Design
Pet Park
Playground
Pool
Premium Light Fixtures
Premium Shaker Cabinetry
Rainfall Shower Panel Systems
Silver Energystar Appliances
Spacious Closet Space
Spacious Eat-in Kitchen
Storage Space
Sunrooms
Two Tone Cabinetry
View
Wi-Fi in Common Areas
Window Coverings

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,065 - $1,815
SQ. FT.
685 - 771
Available
Avail.
3 Units
Model
Serenity

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,135 - $2,123
SQ. FT.
950 - 1,035
Available
Avail.
3 Units
Model
Unity

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,430 - $2,736
SQ. FT.
1,456
Available
Avail.
1 Units
Model
Affinity

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Ascot Point Village Apartments is the perfect place to call home for anyone looking for a taste of the countryside mixed with the conveniences of the big city. Our apartments in Asheville, NC, are stylish, the one, two, and three-bedroom floor plans are spacious, and the amenities are highly enticing. Recent renovations add a new level of luxury to an already lavish experience, while the highway-adjacent setting ensures smooth rides to any destination. The Amenities We have something for everybody, including a leash-free pet park, a fun playground, remote-access garages, and picnic areas. These features are accompanied by a long list of revamped commodities such as an interactive clubhouse, a tropical oasis centered around a resort-style pool, a rentable movie theater, and an elite fitness center. Wi-Fi access throughout the common areas, social events, and an online platform where you can pay rent or submit service requests with ease boost your wellbeing even more. The Apartments Our floor plans are divided into two phases, the Classic Collection (Phase I) and the Luxury Collection (Phase II). Phase I boasts traditional apartments that include generous closet space, electric heating and air-conditioning, spacious living areas, and an abundance of natural light. Phase II consists of brand-new apartment homes with designer features such as expansive 9-foot ceilings, faux-wood plank flooring, granite countertops, chef-inspired kitchens, and spa-like bathrooms. Pets are welcomed everywhere! Our Asheville apartments are located on Hendersonville Road. While set just outside of the city, they provide convenient rides to the University of North Carolina at Asheville, Mission Hospital, the Asheville Mall, Isis Music Hall, and many other work or play destinations. Contact us today for more details!

Go to Property Website

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

Yes, you can hear them washing clothes and when they are talking loud.

Anonymous · May, 23 2018

Frequently Asked

What are noise levels like at Ascot Point VIllage?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ascot Point VIllage?
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is Ascot Point VIllage?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.9/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 9.86 days to their community reviews in the past year.

Who manages Ascot Point VIllage?
R.E. Carroll Management

What is the pet policy at Ascot Point VIllage?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Lease a NEWLY RENOVATED APARTMENT and receive 1 MONTH FREE! (Offer applies to 14-16 month terms and select units; subject to change without notice)