| Number of reviews in the past 365 days | 9 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 7.56 days |
1 Overton Way, Asheville, NC 28803
Ratings & Reviews (157 Reviews)
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Travelingman2 • Resident • 2017 - 2020 Not Recommended
Updated 05/26/2020
Reviewed 05/26/2020
Have had my ac worked on for 7 times now. It usually works for 1 day then the apartment gets 80 degrees . In my opinion unit needs replacing, and have conveyed that with management. In my estimation heat pumps should be worked on by a… See More
Berrington Village Apartments Manager28/28/2020
We're really sorry about the ongoing issues you've been having with your air conditioner. We know that functional A/C is important to our residents, and we want you to be comfortable in your home. Our team would like to look into this on priority, so will you please email us at [email protected] to discuss your experience further? Thank you for your patience and for reaching out.
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Bryan_S784 • Resident • 2020 Recommended
Updated 01/24/2020
Reviewed 01/24/2020
By far my he nicest apartments I have ever been in and the staff is very informative and extremely friendly and helpful and I just couldn't be happier?? extremely safe for our children and really quiet especially when I work third shift
Berrington Village Apartments Manager28/28/2020
Thank you for the complimentary review, Bryan. It's wonderful to hear how happy and at peace you feel here!
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Resident • 2020 Recommended
Updated 01/20/2020
Reviewed 01/20/2020
I love this apartment community. The staff is always so pleasant and helpful. Service requests are always done in a timely manner. Chad is really good at his job, and he actually cares about making sure things are done correctly. I've never had to clean up… See More
Berrington Village Apartments Manager22/22/2020
Thank you so much for sharing your review! We greatly appreciate you taking the time to share your kind words and feedback. As our goal it to provide the best quality of service at all times and a great experience overall, we are pleased to know that the service provided to you has left such a wonderful impression. Thank you for choosing Berrington Village and for allowing us the opportunity to be a part of your home.
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Resident • 2019 Recommended
Updated 12/31/2019
Reviewed 12/31/2019
I had friends recommend this community & have not been disappointed. The amenities are great & I love how central it is to downtown & shopping centers. Also just recently met Chad & have been really impressed with his commitment to the community.
Berrington Village Apartments Manager13/13/2020
Thank you for taking the time to let us know how pleased you've been with your decision to make us your home. It's great to hear how much you value Chad's service along with our location and amenities!
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DavidStovall • Resident • 2012 - 2019 Not Recommended
Updated 09/29/2019
Reviewed 08/28/2014
PLEASE READ BEFORE YOU CONSIDER MOVING HERE!!! After living here for seven years, I moved out July 31, 2019. I did a move out inspection with maintenance man, at move out. The entire time he has been there, he has been great at addressing issues and… See More
Berrington Village Apartments Manager01/29/2019
Thank you for your feedback. We are disappointed that your experience has been less than superior. We train our team members to be helpful and responsive, and your comments suggest there is room for improvement. We appreciate you taking the time to speak with management so we could get to the bottom of this. We regret the delay in your refund, and we appreciate your patience while expediting your full deposit refund. If you have any further concerns, please email us at [email protected] at your earliest convenience.
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Matt_T284 • Resident • 2019 Recommended
Updated 09/19/2019
Reviewed 09/19/2019
It is a great apartment complex. The maintenance team is always there when you need them, and always doing things right. Chad is by far the best at his job and has never let us down! The community management team is great as well, always there… See More
Berrington Village Apartments Manager23/23/2019
Thank you so much for the great review! Your satisfaction is very important to us and we are so glad to know you are happy with your home and the service provided by both management and maintenance. We strive to present our residents with the best home possible and it is such a pleasure being a part of your wonderful living experience. Thank you for choosing to make Berrington Village your home. We truly enjoy having you as a valued resident of our community!
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Kelly_M169 • Resident • 2019 Recommended
Updated 08/26/2019
Reviewed 08/26/2019
We have been for almost a half year. Everyone that works here has been more than accommodating. Special shout out to Chad and Kody, these two gentleman are a great addition to a well established team. They are always friendly and glad to help with any… See More
Berrington Village Apartments Manager03/03/2019
Hi Kelly and thank you for your outstanding feedback, especially about the exemplary service you've received from Chad and Kody. They will appreciate the shout-out and acknowledgment of our team's responsiveness and friendliness. If we can help you again, please reach out to [email protected] or call (828) 239-2000.
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Resident • 2018 - 2019 Recommended
Updated 07/13/2019
Reviewed 07/13/2019
I love where I live! It's to the interstate, not overly populated. The staff is amazing also! Beth is my favorite in the office! She's very sweet, professional and always remembers everyone! The maintenance is one of the best I have seen too! Kody & Chad… See More
Berrington Village Apartments Manager03/03/2019
It's such a joy to read your exceptional feedback about our community. Our team aims to cultivate a true home for our residents and friendly service with a smile is part of our charm. Our maintenance team also aims to provide a superb environment and we will pass along your shout-out to them, Chad, Cody, and Beth! If you need anything, please reach out to [email protected] or call (828) 239-2000.
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Resident • 2017 - 2019 Recommended
Updated 07/01/2019
Reviewed 07/01/2019
Our experience at Berrington Village was awesome. We moved from the coast of NC to Asheville and this was our first home in WNC. We lived on the top floor of one of the buildings and never had any noise issues ever. We really did not… See More
Berrington Village Apartments Manager13/13/2019
How wonderful to receive your 5-star rating and vote of confidence about our community. We strive to provide an attractive, comfortable living experience by our friendly, responsive team. We'll pass along your shout-out to Beth! And how wonderful to have a convenient location. If we can help you again, please contact us at [email protected] or call (828) 239-2000.
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Resident • 2018 - 2019 Recommended
Updated 05/28/2019
Reviewed 05/28/2019
Berrington is a great place to live in all aspects. Great Staff, Beth is an Awesome Manager, always responsive and genuinely cares, and makes sure the entire complex and all residents are cared for. Chad is the Best Maintenance Manager you could ask for, very personable… See More
Berrington Village Apartments Manager06/06/2019
The exceptional feedback and wonderful description of our community made the day of our team! Beth and Chad consistently go the extra mile for our residents, so we're glad to hear that your experience in our community has been enjoyable. If we can help in any way, please contact us at [email protected] or at (828) 239-2000.
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Resident • 2017 - 2019 Recommended
Updated 05/16/2019
Reviewed 05/16/2019
Berrington Village was my "Home" for over 2 years. I was a great place to live in all respects. Great support by the Staff: Beth Gaither is an Awesome Manager, always responsive and caring, and makes sure the entire complex and all residents are cared for.… See More
Berrington Village Apartments Manager22/22/2019
Hi Robert and thanks so much for your outstanding feedback! Your acknowledgment about our superior service and well-maintained community really made the day of our team, and we will certainly pass along your kind words to Beth and Chad! If we can ever help you again, please contact us at [email protected] or at (828) 239-2000.
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Resident • 2016 - 2019 Recommended
Updated 05/10/2019
Reviewed 05/10/2019
Any maintenance issues are taken care of IMMEDIATELY! Don't know how they do it so fast. Chad was out working on something else and noticed my lights were dim so fixed those without my even knowing it needed to be done. Thank you Chad and Cody!… See More
Berrington Village Apartments Manager22/22/2019
How wonderful to read your 5-star rating and acknowledgment of the first-rate service we aim to provide our valued residents. Chad and Cody are truly the best! If we can help you in any way, let us know at [email protected] or at (828) 239-2000.
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Becky_M404 • Resident • 2019 Recommended
Updated 05/07/2019
Reviewed 05/07/2019
Berrington Village is a wonderful place to live. Beth in the front office is so kind, personal, thoughtful, and really cares what is best for each individual that lives here - everyone is so friendly and welcoming - it truly feels like home, not a typical… See More
Berrington Village Apartments Manager13/13/2019
Becky, your heartfelt review meant the world to our team who strives every day to provide a welcoming and attractive home for our residents. And we will pass along your kind words to Beth! Let us know if we can help at [email protected] or at (828) 665-7888.
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Resident • 2019 Recommended
Updated 05/03/2019
Reviewed 05/03/2019
I love living in Berrington Village Apartments because the friendly neighbors and dogs just make coming home an welcoming. The maintenance crew works so efficiently and Kody and Chad are so quick to respond to our work orders no matter what time it is. The office… See More
Berrington Village Apartments Manager08/08/2019
We so appreciate your 5-star recommendation about our community. Our team and especially Kody and Chad will be heartened by your kind words about the superior service they provide our residents. If we can help you in any way, please contact [email protected] or at (828) 239-2000.
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Resident • 2019 Recommended
Updated 04/14/2019
Reviewed 04/14/2019
I absolutely love it here! It's undeniably beautiful, so very peaceful, and the ladies in the office are spectacular! Emily and Beth are so knowledgeable and welcoming and super efficient. Seriously, it was the smoothest move in I've ever had! I've lived here for about a… See More
Berrington Village Apartments Manager18/18/2019
We are so glad to hear how much you love your living experience in our community! Our team works hard to maintain a lovely environment, superb amenities, and the "spectacular" service you acknowledged so kindly. We will pass along your kind words. If we can help you in any way, please reach out to [email protected] or at (828) 239-2000.
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Keilelmt • Prospective Resident • Visited 2019 Recommended
Updated 04/14/2019
Reviewed 04/14/2019
Although we decided in a different property, I have to give credit to these apartments for how tidy the grounds were. Also the staff was very nice ?? Kudos to whoever keeps up the grounds there because it was what stood out the most...
Berrington Village Apartments Manager18/18/2019
We appreciate your vote of confidence about our attractive environment and the great work of our grounds team. While we're disappointed you didn't choose our community for your home, we'll be here for you for your future needs at [email protected] or at (828) 239-2000.
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cjtrevor90 • Resident • 2017 - 2019 Recommended
Updated 04/11/2019
Reviewed 04/11/2019
BETH IS THE ABSOLUTE BOMB TO WORK WITH! REGARDLESS OF YOUR SITUATION SHE IS THERE TO DO ALL SHE CAN TO HELP. EXTREMELY FRIENDLY AND WELCOMING. OVERALL PROPERTY AND APARTMENTS ARE NICE. NO ONE BOTHERS YOU AND ITS PRETTY QUITE. IF YOU CONSIDER BERRINGTON, TALK WITH… See More
Berrington Village Apartments Manager18/18/2019
How wonderful to read your excellent feedback and acknowledgment of the great job that Beth does for our residents. Our entire team wants you to be comfortable and satisfied in your living experience, and we're glad you enjoy our welcoming, attractive environment. If we can help you in any way, please reach out at [email protected] or at (828) 239-2000.
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VanGerrald • Resident • 2018 - 2019 Recommended
Updated 04/10/2019
Reviewed 04/10/2019
It if friendly, convenient, gated, clean, and well maintained. The staff go over and above if necessary to provide proper service. Maintenance is excellent and Chad Weaver is extremely diligent in keeping repairs on time.
Berrington Village Apartments Manager16/16/2019
Hi Van and thanks so much for your excellent feedback about our well-maintained community. We're so glad you're impressed with our first-rate service. Your comfort and satisfaction is our priority, and we will pass along your shout-out to Chad! If we can help you in any way, please contact us at [email protected] or at (828) 239-2000.
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Resident • 2019 Recommended
Updated 04/05/2019
Reviewed 04/05/2019
I love our community and the help available here. The maintenance men, Chad and Cody, are always ready at a moments notice, and truly care about everyone here. Berrington is really lucky to have them around. Chad has been around to give my dog treats since… See More
Berrington Village Apartments Manager13/13/2019
We're heartened by your 5-star feedback about our community and how much you enjoy your living experience. Chad and Cody will appreciate your acknowledgment of their commitment to providing helpful and responsive service to you and all our residents. They exemplify the high standards we hold for the place you call home. We're here for you at [email protected] or (828) 239-2000.
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Resident • 2018 - 2019 Recommended
Updated 04/05/2019
Reviewed 04/05/2019
Our wonderful maintenance men are the real stars of the community here at Berrington. Chad and Cody always put a smile on my face whether they're fixing my AC or just around the community. They truly make Berrington the best place to live.
Berrington Village Apartments Manager13/13/2019
Thanks so much for your awesome feedback about the great work our maintenance team provides! Chad and Cody will appreciate your kind words about how they go the extra mile for you and all our residents. Do let us know how we can help by contacting [email protected] or (828) 239-2000.
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Resident • 2017 - 2019 Recommended
Updated 04/01/2019
Reviewed 12/04/2018
This was a great community to move into when first arriving in Asheville. You're near everything you'd need and only a few minutes from great hikes and a few more minutes to Downtown. Chad the maintenance guy is awesome. Every maintenance request was fulfilled promptly and… See More
Berrington Village Apartments Manager18/18/2018
We appreciate your outstanding feedback about Berrington Village. Our team strives daily to cultivate a true home for our residents and a friendly, welcoming atmosphere. And, of course, responsive service is a priority. Let us know if there's anything we can do for you at [email protected] or call (828) 239-2000.
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chadmledford • Resident • 2018 - 2019 Recommended
Updated 03/14/2019
Reviewed 03/14/2019
Overall the experience of the berrington has been very good. The view is great, and so is location. I would argue that the interior should be a little nicer for the money. the maintenance supervisor Chad Weaver and the sales leasing consultant Sharon Reed have been… See More
Berrington Village Apartments Manager22/22/2019
How great to read your excellent review about our community and the exceptional service you've received. Chad and Sharon will appreciate your kind words about their welcoming and thorough service. If there's anything we can do for you, please contact us at [email protected] or (828) 239-2000.
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Resident • 2019 Recommended
Updated 03/11/2019
Reviewed 03/11/2019
This is my first time renting an apartment and that can be very nerve wracking for a lot of young people. Before going to Berrington, I looked at and talked to multiple other apartment complexes. None of them made me feel as welcome as Sharon has!… See More
Berrington Village Apartments Manager13/13/2019
We always love to hear these stories and can't wait to hear what comes for you in the upcoming years. Please let us know if there is anything we can do to help. I will also share with Sharon your great experience.
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Resident • 2018 - 2019 Recommended
Updated 03/06/2019
Reviewed 03/06/2019
When we first met Sharon and saw the apartments we really enjoyed her enthusiasm for her job and could tell she loved the community. We needed a place while our home was being built and she found us the perfect apartment. Since we moved in at… See More
Berrington Village Apartments Manager08/08/2019
We love to hear that your needs were met all the way around! At Berrington we strive for excellent customer service and hope that you will continue to enjoy your stay with us! Please let us know if there is anything you need!
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Prospective Resident • Visited 2019 Recommended
Updated 03/04/2019
Reviewed 03/04/2019
Even though the pains of moving are taxing, my experience at Berrington Village has been great! They truly care about taking care of their people and the leasing lady, Sharon, is superb at communicating and effectively helping make the moving process as streamlined as possible. I… See More
Berrington Village Apartments Manager06/06/2019
Thank you so much for your kind words. We love hearing positive feed back and know that you will just love it at Berrington!
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