Consider yourself warned: Staff is pleasant but only gives lip service on serious issues (water intrusion, smoking, hvac, etc.). They'll fix easy problems quickly if the 1 maintenance guy can do it. But...Have bats or rodents-you're on your own..HVAC goes bad middle of winter-you get space heater for months, apartment has water intrusion problems-you get bucket/towels for months. Also apartments and appliances not energy efficient - call Duke and ask for avg power bill for the exact unit you are considering (they vary greatly and can easily be $150-$200/mo). You wont be able to hear your TV over your appliances (a/c units, dishwasher, washer/dryer) if in same room. And people are allowed to smoke all over the place, inside and out - not 50 ft from the building as required. So if you're a smoker you'll love it here.