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The Chase

3508 Garden Road, Burlington, NC 27215
(118 Reviews)

The Chase Reviews

(117)

4.7 rating

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118 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2022

10/25/2022

Lots of newer / nicer / better managed choices in the area.

Lived there for a year. These units were built in 1993 and are showing their age. Our 2 BR was roughly 1000 sq ft. The AC was the original unit (29 years old) and barely kept the place livable during the brutal summer heat. We were told that units were only going to be replaced when they failed completely. Kitchen was small and did not have a microwave. Dishwasher's heating element failed in March. We were told the part was on order, but supply chain issues kept delaying its delivery. We moved out in early August and it still was not repaired. The complex has a pool, but repairs to circulation pump and supposed delays in getting it inspected by the city kept it closed all summer. It was still closed when we moved out. Not sure if it ever opened. Finally, due to errors by the property manager, it took over two months to get my security deposit refunded. And that required dozens of phone calls, emails and visits. BOTTOM LINE IS THAT YOU CAN GET A NEWER, BETTER EQUIPPED, BETTER MANAGED APARTMENT FOR YOUR MONEY IF YOU SHOP AROUND. I WOULD AVOID ANY PROPERTY MANAGED BY "FIRST COMMUNITIES."

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    Resident 737033

    Verified Resident 2019 - 2020

    1/17/2020

    I love it here. It's quiet and the staff is awesome. The grounds are well groomed . All the animals are quiet and no poop. It's very close to shopping, restaurants and grocery stores. All the residents are very cordial.

      Manager

      1/21/2020

      The Chase
      That's great to hear! We're proud to offer a beautiful and comfortable place for our residents' to call home at the Chase, so please let us know if you ever need assistance. You're always welcome to reach out to CustomerService@druckerandfalk.com or (877) 385?1878!
      Review Author Icon

      Resident 730275

      Verified Resident 2019

      12/22/2019

      From day one The Chase has felt like home. Apt living can be challenging but it has been great experience for me. I will try very hard to make this my long term home. I have recommended The Chase to several friends.

        Manager

        12/23/2019

        The Chase
        Thanks so much for your recommendation and review! We're thrilled to hear that you've had such a positive experience at The Chase, and look forward to having you in our community for a long time to come. Give us a call if you need anything, and thanks again!
        Review Author Icon

        Resident 729515

        Verified Resident 2018 - 2019

        12/19/2019

        Like I said in my previous comments there's no insulation in the ceiling's above so you can hear every sound a tenant makes above your head very bad and then the heating in the master bedroom needs an overhaul and the mold

          Manager

          12/20/2019

          The Chase
          Thanks for bringing this concern to our attention! We can assure you that our residents' comfort is a high priority for us, so we'd be more than happy to speak with you about your noise concerns. Please reach out to our team via CustomerService@druckerandfalk.com or (877) 385?1878! It'd be a pleasure working with you to improve your level of comfort. Thank you!
          Review Author Icon

          Resident 717571

          Verified Resident 2019

          11/13/2019

          My experience at the chase have been excellent. I think it is the best place to live. The employees were very helpful. The found the best apartment on the second floor which is perfect sense I work the night shift.

            Manager

            11/15/2019

            The Chase
            Thanks so much for your feedback and five-star rating! Our team strives to go the extra mile for the members of our community, and it's great to know it has made a difference in your experience at The Chase. Please give us a call if you need anything else, and thanks again for your review!
            Review Author Icon

            Resident 715028

            Verified Resident 2019

            11/7/2019

            Very supportive and friendly staff. The communication was always with a sense of necessity and I felt valued. The consistently and promptness was very important to me and the staff in my experience has risen to fit my needs. Way to go!!

              Manager

              11/8/2019

              The Chase
              We're happy to hear that! Our team at the Chase is proud to offer exceptional customer service here, so your kind words are greatly appreciated. Please feel free to reach out anytime!
              Review Author Icon

              Resident 712268

              Verified Resident 2016 - 2020

              1/7/2020

              The staff is great. Always available to help when I call and ask for help. The community is comfortable and safe. I must admit moving will ne hard but I need to relocate to another city. I have enjoyed living at The Chase Apartments.

                Manager

                11/1/2019

                The Chase
                Thank you for the lovely recommendation of the Chase! It's great to hear that you are truly enjoying your home with us. Feel free to connect with our team if you ever need assistance!
                Review Author Icon

                Resident 701204

                Verified Resident 2019

                9/30/2019

                none at this time

                  Manager

                  10/1/2019

                  The Chase
                  Thank you for the 5-star rating! We're happy to hear that you are enjoying your time at the Chase. Please feel free to reach out to our team directly if you ever need assistance!
                  Review Author Icon

                  Resident 700825

                  Verified Resident 2018 - 2019

                  9/29/2019

                  The chase apartments is like living at a resort. The grounds are kept up very well and staff and maintenance are very friendly. Its very peaceful and quiet here and the pool is gorgeous and relaxing. The apartments are very spacious and beautiful! I love living here I wouldn't want to live anywhere else.

                    Manager

                    9/30/2019

                    The Chase
                    We appreciate your wonderful feedback! Our team is striving to offer exceptional living experiences at the Chase, so your kind feedback is great to hear. Please feel free to connect with our team if you ever need assistance!
                    Review Author Icon

                    Resident 698037

                    Verified Resident 2018 - 2019

                    9/22/2019

                    The Chase is a highly efficient community with a strong management team. The property manager knows everyone's name, recognizes when a stranger is on the premises and looks after your property. Maintenance requests are addressed within the same day.

                      Manager

                      9/23/2019

                      The Chase
                      We truly appreciate your kind words! Thanks a bunch for taking a moment to share your stellar experiences at the Chase. We're striving to offer only the best, so please contact our office anytime!
                      Review Author Icon

                      Resident 697956

                      Verified Resident 2019

                      9/22/2019

                      The community is clean and quiet. The moving process was easy. Maintenance has been attentive. They were available when I needed appliances delivered to the apartment unit and could not make it due to work.

                        Manager

                        9/23/2019

                        The Chase
                        Thank you for sharing! We're glad to hear that you are enjoying your new home at the Chase. Our team is always here for our residents, so please let us know if you ever need assistance!
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                        Resident 686538

                        Verified Resident 2019

                        8/27/2019

                        Very quiet, great staff!?????????????????????????????????????????????????????

                          Manager

                          8/29/2019

                          The Chase
                          Thanks a bunch! It's great to hear that you are loving your time at the Chase. Feel free to reach out to our team anytime!
                          Review Author Icon

                          Resident 673423

                          Verified Resident 2019

                          8/4/2019

                          So far we are very happy with the community we haven't been here very long but what we have observed has been very nice. We have been very impressed with the upkeep and how things are maintained. It is a beautiful community.

                            Manager

                            8/5/2019

                            The Chase
                            That's what we like to hear at the Chase! Thanks a bunch for the wonderful feedback. We're striving to offer only the best here, so your kind review is greatly appreciated. Let us know if you ever need assistance!
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                            Resident 664863

                            Verified Resident 2019

                            7/15/2019

                            This apartment community is the sixth that I have lived in. It has by far the best staff and proactive maintenance program that I have ever seen. All of my neighbors are genuinely happy to be here and so is my family. I would easily recommend the Chase Apartments to anyone looking to rent in the Burlington, NC area.

                              Manager

                              7/15/2019

                              The Chase
                              Thanks so much! Your 5-star recommendation of the Chase is excellent to see. Please give our office a call if you ever need assistance! Your kind words are greatly appreciated by our team here.
                              Review Author Icon

                              Resident 656919

                              Verified Resident 2019

                              6/25/2019

                              So far, this community has been welcoming, kind, helpful and a beautiful place to live. They have answered all of my questions graciously and have made it really simple for me to find a place to live having just graduated from undergraduate university.

                                Manager

                                6/26/2019

                                The Chase
                                Thanks for the lovely feedback! We're happy to know that you are enjoying your experiences here at the Chase. Our team is delighted to assist you in your home search! Let us know if you have any further questions about our community.
                                Review Author Icon

                                Resident 655948

                                Verified Resident 2019

                                6/23/2019

                                I recently moved in and love the apartment and complex. The Property Manager is awesome! The Maintenance Staff are awesome too! There were only a few punch list items that needed to be handled and all were resolved quickly! I've had a great experience!

                                  Manager

                                  6/24/2019

                                  The Chase
                                  Welcome to the Chase! Your kind review is truly appreciated by our team here. We're striving to offer top-notch living experiences for our wonderful residents, so please let us know if you ever need assistance!
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                                  Resident 653360

                                  Verified Resident 2019

                                  6/17/2019

                                  I feel like I am on vacation living here. Very quiet for the most part and great neighbors! Management, very friendly and helpful. I would highly recommend living at the Chase. Much better atmosphere that those large apartment complexes.

                                    Manager

                                    6/17/2019

                                    The Chase
                                    Thanks so much for the kind recommendation of the Chase! We're happy to hear that you are loving your home with us. Please give our office a call if you ever need any assistance!
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                                    Resident 642195

                                    Verified Resident 2019

                                    5/19/2019

                                    The apartment community is absolutely beautiful! The outside desk/porch was a huge selling factor in our decision to move here. The appliances are up to date and there is so much storage space in the apartment. We are excited for our time at the Chase!

                                      Manager

                                      5/22/2019

                                      The Chase
                                      Thanks for taking a moment to highlight our community here at the Chase! It's a pleasure that you have chosen our community as your new home. Feel free to reach out to our team if you have any further questions about our community!
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                                      Resident 639394

                                      Verified Resident 2017 - 2019

                                      5/13/2019

                                      A good place to live . Wonderful neighborhood. Wonderful staff and maintenance. I feel like I live I Paradise. Everything is convenient to work and the mall area. The pond is beautiful. The pier is awesome. I would definitely recommend this community to others. I also enjoy the pool and the clubhouse.

                                        Manager

                                        5/14/2019

                                        The Chase
                                        We are very dedicated to our residents and we are glad that you have recognized that. Thank you so much for the five-star rating and providing feedback about how your stay is going. If you ever need anything from us, please do not hesitate to reach out to us for help.
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                                        Resident 637950

                                        Verified Resident 2019 - 2020

                                        1/23/2020

                                        Everyone from the staff to the residents in this community have been so friendly and helpful. Maintenance is very responsive and the office is open at reasonable hours. Amenities like the grill and the pool are always well maintained and hardly every crowded. This is definitely the type of community I would love to live in again.

                                          Manager

                                          5/10/2019

                                          The Chase
                                          Your 5-star recommendation of the Chase is greatly appreciated! Our team is absolutely striving to offer high-quality living experiences, so thank you for taking a moment to share your marvelous feedback. Please contact our team if you ever need anything!
                                          Review Author Icon

                                          Resident 635501

                                          Verified Resident 2019

                                          9/22/2019

                                          We absolutely Love living at The Chase! This is our first experience with living in an apartment complex and we couldn't be more pleased! Maintenance takes care of any problems promptly, the apartment manager, Robin, is wonderful! So glad that we made the decision to move into this beautiful community!

                                            Manager

                                            5/6/2019

                                            The Chase
                                            Thanks a bunch! It's lovely to know that you are so satisfied with your home at the Chase. Feel free to reach out to our team if you ever need anything! Thanks again!
                                            Review Author Icon

                                            Resident 626227

                                            Verified Resident 2019

                                            4/11/2019

                                            Thehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh given heaven concurrent business Denny overdid the in the do it Hugh and I have a few questions about the meetings and I will be there at the same time as the one I have is a good time to come by and see you soon and have

                                              Manager

                                              4/12/2019

                                              The Chase
                                              We appreciate your 5-star rating of the Chase! Thanks so much for letting us know about your wonderful experiences. Please feel free to give our office a call anytime!
                                              Review Author Icon

                                              Resident 611982

                                              Verified Resident 2019

                                              3/18/2019

                                              JUST DOWNRIGHT AWESOME PLACE TO LIVE. NICE, QUIET, CLEAN, STAFF ALWAYS AVAILABLE AND PLEASANT TO DEAL WITH. WOULD GLADLY ADVISE ANYONE LOOKING FOR A NEW PLACE TO LIVE TO COME HERE. SO GLAD I CHOSE THE CHASE!

                                                Manager

                                                3/7/2019

                                                The Chase
                                                We're thrilled to hear that! Our entire team is dedicated to providing exceptional customer service and comfortable homes, so thank you for taking a moment to share this raving review of the Chase. Please let us know if you ever need anything at all!
                                                Review Author Icon

                                                Resident 605912

                                                Verified Resident 2016 - 2019

                                                2/19/2019

                                                FRIENDLY STAFF TOP NOTCH MAINTENANCE ,GROUNDS ARE WELL KEPT LIKE A RESORT NO ISSUES AT THIS CLEAN QUIET PROPERTY.STORAGE UNITS AVAILABLE VEHICLE WASH AREA ON PROPERTY SUPPLIED WITH HOSE ALSO.GOOD LOCATION NEAR SHOPPING AND MEDICAL CARE.

                                                  Manager

                                                  2/20/2019

                                                  The Chase
                                                  Your 5-star review is excellent to see! Thanks a million for taking a moment to share your stellar feedback with us at the Chase. Give us a call if you ever need anything!
                                                  Review Author Icon

                                                  Resident 602706

                                                  Verified Resident 2019 - 2020

                                                  1/20/2020

                                                  The Chase is the best place to live in. It is pleasant with the current residents who are friendly, helpful, are willing to help in any way necessary as needed. Again, I believe The Chase should be considered Class "A" rating.

                                                    Manager

                                                    2/11/2019

                                                    The Chase
                                                    We're happy to have you with us at the Chase! Our team is striving to offer only the best here, so please let us know if you ever need anything at all. It's wonderful to know that you are enjoying your home!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1x1 2nd Floor with Cathedral Ceiling

                                                    1 Bed, 1 Bath | 770 sq. ft.

                                                    See Floor Plan Details

                                                    1x1 1st Floor

                                                    1 Bed, 1 Bath | 770 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2x2 2nd Floor with Cathedral Ceiling

                                                    2 Beds, 2 Baths | 1,035 sq. ft.

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

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                                                    SatisFacts™ Renewal Survey

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                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 9 Foot Ceilings And Vaulted Ceilings Available
                                                    • Air Conditioner
                                                    • Apollo Gas Heat
                                                    • Car Care Center
                                                    • Clubhouse
                                                    • Contemporary Brushed Nickel Finishes And Fixtures
                                                    • Dog Park
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Furry Companions Are Always Welcome
                                                    • Lakeside Gazebo And Pier
                                                    • Modern Frieze Carpet
                                                    • New Renovation Package Available
                                                    • Online Payments Accepted
                                                    • Outdoor Entertainment Areas with BBQ's
                                                    • Resort Style Swimming Pool With Shade Trellis
                                                    • Rich Mocha Shaker Style Cabinetry
                                                    • Roman Tubs
                                                    • Spacious Private Patios Available
                                                    • Stainless Steel Appliances With Glass Top Range
                                                    • Walk In Closets
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                                                    Leasing

                                                    The Chase Apartments located near Alamance Crossing Shopping Center in Burlington, NC is a community like no other. 24-sweeping acres of lush landscape includes a serene lake with fountain and gazebo, an activity lawn perfect for group yoga, bocce ball or corn hole and a luxurious resort style swimming pool; The Chase is the ultimate retreat. You deserve the best, so why not surround yourself in luxury with your very own NEWLY UPDATED apartment? Upgrades include modern features like stainless appliances, premium shaker mocha cabinets, frieze carpets and beautiful hardwood-style flooring. With additional features like vaulted ceilings, soaking tubs and oversized closets & balconies you ll never want to leave home. In the event you decide to venture out, walk to Davidson Park where you can enjoy a tennis match or throw ball. If your favorite diversion includes shopping and entertainment, then look no further than Alamance Crossing where you can dine, shop and watch a movie all this within 1/2 mile from home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 05:00 PM
                                                    • Tuesday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    First Communities Management

                                                    B-
                                                    B-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    First Communities Management
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3 Baths

                                                    Contact Property

                                                    The Chase

                                                    June 2024

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                                                    The Chase is a 770 - 2,250 sq. ft. apartment in Burlington in zip code 27215. This community has a 1 - 3 Beds, 1 - 3 Baths Nearby cities include Wake Forest, Graham, Haw River, Whitsett, and Mebane.

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