Resident • 2015 - 2018 Not Recommended
I moved out of the 180 West apartments in, the first week of March 2019. Ever since I'm still waiting for half of my deposit. When I first got my first half check, 30 days later, I was surprised and confuse why I only got $400 of the $800 deposit. There was No explanation whatsoever: All I got was a check with nothing else. I immediately contacted the manager but her assistance excused her, she was either in a meeting, out of town, taking the day off and so on. I even left my contact information many times; I didn't even get one single call or message. I stop by the office many times, and always was the same old excuse. I finally, got in touch with her and asked her what was going on, she looked the information and admitted there was a mistake and she promised me that she would take care of the issue, and she sends me the rest of the money. It has been 9 months and I'm still waiting for the rest of the refund. I recently went there last week and there were all new staff, they had no idea what was going on, they premise me to contact me again, but nothing yet. To be honest, they sound like politicians.
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