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Cortland Highcroft

200 Brook Arbor Drive, Cary, NC 27519
200 Brook Arbor Drive, Cary, NC 27519

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Cortland Highcroft

 
 
 
 
 
 

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Ratings & Reviews (147 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2020
My apartment is full of roches They fix my bathroom both towel holder are different from each other And faucet of my basin both or different from each other I feel like I'm living in cheap neighborhood See More
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Former Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2020
The apartment we lived in was full of roaches. We had them spray 2-3 times but did not help. The air duct was not clean and it caused me to have a respiratory problem (coughing constantly). We had a short lease (3 months) anyway, so we… See More
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SLEEPYKRAMER • Former Resident 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2020
We were there close to 5 years and the staff have always been excellent to us. I can honestly say that Jenni and Lindsey are the best management duo ever. They continually went over and above when we needed help with a few different issues and… See More
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Resident 2019 - 2020
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
Brook Arbor Apartments is a joke! The apartment complex does not keep the premises clean as they should, especially the entry way of apartment building and stairs. It is overtaken by roaches, spiders, and centipedes. In addition this complex was one of very few in a… See More
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Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
This property is horrible. I do not recommend anyone sign a lease here. When we originally moved here we had a centipede problem, they would come out in masses, we moved into a different apartment and it was dirty. There was a balled up washcloth in… See More
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Former Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2020
I could never recommend this place. The turnover in the office is constant. The property is old and dated. The "updates" are fake wood flooring and less storage. The residents are inconsiderate of each other. Things are broken and don't get fixed - slide, car care… See More
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Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2019
Office never answers their phones Try multiple times Leaves msgs Never gets back When you pay your rent on time like always , Residents need to be treated with respect Get bk to the ppl Washer broke down Put work order in and not even a… See More
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Cortland Highcroft Manager

01/30/2019

Thank you for your review! Our team at Brook Arbor works hard to make this community feel like home. We love to hear that you enjoy your apartment and the amenities. We truly appreciate your residency and should you need anything else, please do not hesitate to let us know. Thank you, Rebecca McHugh, Property Manager

[email protected] • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2019
This is an update for my March 23rd review On March 26th I worked with the property manager Cameron. I expressed my concerns and she assured me she would address what she could as soon as possible. She asked if she could come by the apartment… See More
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Cortland Highcroft Manager

04/08/2019

Good morning Teralynn, I apologize that our maintenance team was unable to accommodate your schedule last week. We look forward to addressing your concerns tomorrow during the scheduled appointment time.

jaygalsene • Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/02/2018
Very dishonest staffs. They are so unprofessional and very rude. They used to have gold customer service. The two last management are the worst I have ever since in my life. The place is old and overpriced. They don't clean and the maintenance and the staff… See More
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praveensha • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/15/2018
This apartment Maintanance is worst and no one listens. My Air conditioner is problem and it's getting chocked. It creates ICE if I bring down the temperature to 69deg and the answer they gave it its old unit it will be like that and I have… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2018
I moved into Brook Arbor as my first apartment out of college and the experience has been completely miserable. The first month was free so that was one benefit but the second month they tried to charge me more than what I signed the lease for.… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2018
Brook Arbor isn't the worst apartment community but it certainly isn't the best. I love the location, the rent's nice and the front office staff is generally friendly but there's a lot of room for improvement. Maintenance is the biggest peeve for me. When you put… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2018
Marylyn is one of the best leasing agents on the property. She's extremely personable and we love chatting with her in the office. As far as the grounds go, we are a tad bit disappointed. We used to see people sweeping, leaf blowing bugs and leaves… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2018
When we moved in, we had really high hopes. We didn't mind the last management, they were pretty quick and handled things pretty quickly. Our overall experience at Brook Arbor has been meh. The car wash is always broken, the pool since the new management has… See More
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Cortland Highcroft Manager

07/16/2018

I appreciate your feedback and as a new manager to the property I would like the opportunity to meet with you in person to discuss some of your concerns. As you mentioned, we are a new management company and I'd like to be able to talk to you about the property improvements we are making and the process that accompanies that. I can be reached directly at (919) 462-8887. Thank you, Becky

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2018
Honestly this new company that took over is worse than the other one. The only staff member I like is Becky. She has been great even when it comes to dumb conversation over nothing. My A/C and heat doesn't work in only one room. And I… See More
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Cortland Highcroft Manager

05/23/2018

I appreciate your feedback and as a new manager to the property I would like the opportunity to meet with you in person to discuss some of your concerns. As you mentioned, we are a new management company and I'd like to be able to talk to you about your service requests and how to properly address these issues. I can be reached directly at (919) 462-8887. Thank you, Becky

PhilipTanner • Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2018
Noise: 1 star. Nothing but noise. The apartments are not quiet. I can hear Highway 55 and I'm not even on that side of the complex! I can hear neighbors' garages opening, walking above me, etc. Dogs? All I hear is barking and dogs running around… See More
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Cortland Highcroft Manager

04/20/2018

I appreciate your feedback and as a new manager to the property, I would like the opportunity to meet with you in person to discuss some of your concerns. As you mentioned, we are a new management company and I'd like to be able to talk to you about the property improvements we are making and the process that accompanies that. I can be reached directly at (919) 462-8887. Thank you, Becky

Resident 2006 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2017
100% honesty. I would never bother moving into these apartments. My grandmother has been here for 10 almost 11 years and has had nothing but problems. Staff and the maintenance team are incompetent and don't do their jobs properly. Items are broken when we moved in… See More
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CaryReviews • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2017
I can't say anything nice other than this; The general manager is a professional and a gentleman. That's it. Note: Review is based on interviewing numerous current and former tenants: The cons: . Molds problems. . Upgraded apartments aren't upgraded, they only have different cheap garbage… See More
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hungryhamm • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2016
If your a American English speaking person this is not for you. The maintenance men are the best part of it. Unfortunately they are called to often because the owners are so cheap they do not replace things until they are unfix-able, There have been hot… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2016
The pros: great gym, good location, and the maintence staff. The cons: everything else. The front office is not very polite or friendly. Many times my work requests were never passed along and I had to submit another one. The residents are not treated well -… See More
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annldonovan • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2015
I lived here for a year in 2005/2006 in a 2 bedroom 2 bath and loved it. I moved back in 2012 into a 1 bedroom 1 bath and still love it after 3 years. This year I am transferring to a 2 bedroom 2 bath… See More
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Diva0624 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2015
I am really shocked that the overall rating for this apartment community is a 2.5. We've lived here a year now and I honestly love it. I have a 3bdrm, 2 bth with vaulted ceilings, a direct connected garage and a covered wrap around deck. I… See More
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Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2015
For all prospective renters, please consider other complexes in the area. Management is unprofessional. The building itself is nice, large gym that was recently renovated but that's about it. See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2015
One of the worst place to live . Rats in apartment . Management sucks . Apartment smell's like rotton rat . See More
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[email protected] • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2015
I have read the reviews and have to wonder where these people have been living. I have been at Brook Arbor over 3 years and these reviews sound nothing like what I experience. The ladies in the office are wonderful. I have never had any issues… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Garage

General

  • Affiliate of the National Apartment Association
  • Air Conditioner
  • Balcony
  • Bark Park
  • Business Center
  • Cable & Satellite
  • Clubhouse
  • DishWasher
  • Disposal
  • Electronic Payments Accepted
  • Fireplace
  • Fitness Center
  • Garden Tubs
  • Large Closets
  • Microwave
  • Online Maintenance Requests
  • Outdoor Kitchen with Grilling Area
  • Outdoor Lounge with Fire Pit
  • Pets Allowed
  • Playground
  • Professionally Managed by Dolben
  • Proud Supporter of Move for Hunger
  • Recreation Room
  • Storage Space
  • Tennis Court
  • Two Fishing Ponds
  • Valet Trash Service
  • Vaulted Ceilings
  • View

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $869 - $1,269

  • SQ. FT.

    806

  • Available
    Avail.

    N/A

  • Model

    A1A

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $980 - $1,270

  • SQ. FT.

    896

  • Available
    Avail.

    N/A

  • Model

    B1B

  • Price
    Price

    $1,145 - $1,454

  • SQ. FT.

    893

  • Available
    Avail.

    N/A

  • Model

    B1A

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,266 - $1,696

  • SQ. FT.

    1,099

  • Available
    Avail.

    N/A

  • Model

    B2A

  • Price
    Price

    $1,605 - $1,918

  • SQ. FT.

    1,188

  • Available
    Avail.

    N/A

  • Model

    B2B

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,375 - $1,830

  • SQ. FT.

    1,375

  • Available
    Avail.

    N/A

  • Model

    C2A

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

**NOW OFFERING VIRTUAL TOURS**NEWLY RENOVATED INTERIORS, including stainless steel appliances, granite countertops, shaker style cabinets, plank flooring, and more! Brook Arbor is nestled in one of Cary's finest neighborhoods, amidst one, two and three bedroom, custom-built apartment homes and rolling hills. Brook Arbor offers unique residences designed with elegant arches, brick masonry, 9-ft and vaulted ceilings. With an amenity package unparalleled in the apartment industry, our brand new clubhouse includes a resident clubroom, fitness center, and lounge space both indoor and outdoor. We are located conveniently on Highway 55, only minutes from Research Triangle Park and area shopping malls. Visit us today and see why living at Brook Arbor is the only choice.

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer
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· Just Now
A
Yes you do. It’s horribly.
Anonymous · May, 22 2018

Frequently Asked

What are noise levels like at Cortland Highcroft?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Highcroft?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Cortland Highcroft?
The community is rated 3.4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.6/5 stars, which is considered being moderately effective on average.

What is the pet policy at Cortland Highcroft?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Cortland Highcroft Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

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Cortland Highcroft is a 806 - 1,375 sqft apartment in Cary in zip code 27519. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $869 - $1,918. Nearby cities include Morrisville, Apex, Raleigh, Holly Springs, and Willow Spring. 27560, 27560, 27512, 27513, and 27523 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

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Cortland Highcroft

Provided by Property Management

Management Photos (32)

  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/07/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 08/22/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC
  • (Manager photo uploaded on 03/09/2019) Image of Cortland Highcroft in Cary, NC

Provided by Other Residents

Resident Photos (5)

  • (Resident photo uploaded on 04/03/2014) Image of Cortland Highcroft in Cary, NC
  • (Resident photo uploaded on 01/13/2017) Image of Cortland Highcroft in Cary, NC
  • (Resident photo uploaded on 01/13/2017) Image of Cortland Highcroft in Cary, NC
  • (Resident photo uploaded on 01/13/2017) Image of Cortland Highcroft in Cary, NC
  • (Resident photo uploaded on 04/06/2019) Image of Cortland Highcroft in Cary, NC
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