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Lofts at Weston Lakeside Apartments

 
 
 
 
 
 

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Resident · 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/23/2016
The new staff are horrible. They're rude, unresponsive and every interaction I have had with them since they took over has been stressful. The buildings are no longer being maintained like they were. The halls are filthy and despite there being a MURDER on the property over the holidays, there has been zero effort to increase security. They advertise secure buildings, but some of the doors are broken - and have yet to be repaired. There aren't trash shoots or multiple elevators which makes simple things like taking out the trash and getting groceries into the place a tremendous undertaking. I've had packages stolen from my door step. The grounds always have dog droppings. The noise level on the pool side is distracting. It's clearly not safe. The maintenance staff say they fix things that are not. The manager and assistant are discourteous, ill mannered and impolite. They either hate their jobs or enjoy being jerks. I pay good money to live in a 'nice' place and would appreciate a little respect from those taking my checks. I would have recommended this place before the new management took over - but now I definitely would not. Despite the location and proximity to Umstead State park, in wouldn't recommend this overpriced dump to anyone. It's not worth the frustration. I give it one star overall. I can't wait to move.
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Lofts at Weston Lakeside Apartments Manager

04/28/2016

Thank you for providing your feedback and we are sorry that you are not enjoying your stay at Lofts at Weston Lakeside Apartments. We did experience a sad and tragic incident on property in which the suspect, who is in custody of the Cary Police Department, visited his girlfriend who resided at our community and upon entering the home an incident occurred, resulting in her death. It was not a random act of violence that occurred as a result of a lack of security, but rather a crime of passion. However, we have since held a Project Phoenix meeting with the Cary Police Department to discuss any and all concerns, we have removed any door stops and codes to any of the doors to help ensure our buildings remain as secure as possible. Maintenance will re-inspect the doors and if you are at any time aware of a controlled access door that is not working properly, please let us know so that we may address it right away. In regards to your other concerns, we invite you to contact the front office to speak with the property manager so we can discuss your concerns in more detail and are open to any suggestions and solutions that you may have. I appreciate you voicing your concerns and I hope we are able to address them to your satisfaction.

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