| Number of reviews in the past 365 days | 7 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 3.57 days |
6123 Farrington Road, Chapel Hill, NC 27517
Ratings & Reviews (163 Reviews)
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• 2017 - 2020 Not Recommended
Updated 05/23/2020
Reviewed 05/23/2020
Over the three years that I have lived here, it appears to me that the quality of services provided have decreased significantly and consistently. The maintenance staff have taken longer and longer to address issues; I have had to submit multiple requests to have service issues… See More
Crosstown at Chapel Hill Manager25/25/2020
We are sorry to hear of these recent experiences and hope you will reach out directly to our office at 919.419.0220 and speak the community manager.
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• 2020 Recommended
Updated 05/23/2020
Reviewed 05/23/2020
I consider it great with great neighbors and a very nice environment and a very professional and ready to help the community La considero como excelente con magníficos vecinos y un entorno muy agradable y un personal administrativo muy profesional y listos para ayudar a la… See More
Crosstown at Chapel Hill Manager25/25/2020
Thank you for sharing your thoughts on Crosstown. We are happy to see you enjoy living here.
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• 2018 - 2020 Recommended
Updated 05/13/2020
Reviewed 05/13/2020
Give the maintenance guys a raise! They really deserve it because they are consistently good-natured and friendly. They provide a safe and clean environment for our families to live, play, and work in and we couldn't be more thankful to these nice gentlemen.
Crosstown at Chapel Hill Manager14/14/2020
We are so happy to read such a great review about Crosstown at Chapel Hill! The maintenance team here really is the best, so thank you for the shout out!
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• 2018 - 2020 Recommended
Updated 05/09/2020
Reviewed 05/09/2020
Its a great community and is fairly quiet, my neighbors are pretty quiet as well. There can be some parking issues in certain locations in the community. Other than that its great. Maintenance also responds quickly. The office staff is great.
Crosstown at Chapel Hill Manager11/11/2020
Thank you for the wonderful review. We appreciate you taking the time to put your thoughts on your experiences with us online.
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Verified Resident 765845 • 2014 - 2020 Not Recommended
Updated 05/05/2020
Reviewed 05/05/2020
When it was Farrington Lake, it was a great community to reside in. The management team was very open and welcoming. Now, it seems like it is only about the bottom line. It's almost as if they don't care much about the community, more about the… See More
Crosstown at Chapel Hill Manager06/06/2020
Hi Verified Resident 765845, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your current living experience . We know that many of our long term residents are having to make the difficult decision of relocating to a renovated unit or moving all together. As our community has aged we do have to make the necessary improvements to bring homes up to date. We hate to hear that you feel this is us only caring about the bottom line, as we honestly are trying to make the best improvements possible to the community. We have been very honest in our conversations with long term residents over the last few years, allowing them to stay in their current homes if they wish and also trying to work with them on transfer rates if needed. We do hope you will take this into consideration and if there more we can for you please do not hesitate to reach out to us directly at 919.419.0220. We are here to listen. Thank you so much again for your feedback! We hope you have a great day!
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TRichardson120 • Prospective Resident • Visited 2020 Recommended
Updated 04/22/2020
Reviewed 04/22/2020
We are looking to relocate from Georgia to Chapel Hill NC. I reached out to Chapel Hill North Apartments to get some information and Ms. Sharonette was so Awesome in sharing the information about the apartments and community, that I was ready to submit my application… See More
Crosstown at Chapel Hill Manager06/06/2020
Why this rating is meant for Chapel Hill North, We are happy you found such a great community in the Chapel Hill Area. If things do not work out with them we hope you check us out here at Crosstown.
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Monica_W461 • Resident • 2020 Recommended
Updated 02/25/2020
Reviewed 02/25/2020
M. Womble I truly love and recommend living here! I've been living in this community for almost 2 years now and found it to be a joy to watch how intentional the staff are about their residents and the property. Kevin, who started as a leasing… See More
Crosstown at Chapel Hill Manager28/28/2020
Hi Monica, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time here If you have further needs or questions, please reach out and thank you so much for your positive comments about Crosstown at Chapel Hill!
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bobnsandyzkid • Resident • 2017 - 2019 Recommended
Updated 02/23/2019
Reviewed 02/23/2019
A place I've enjoyed coming home to for past year and half! NATURAL BEAUTY - Crosstown is prettier than other places, the grounds have rolling hills with tall trees. QUIET / SAFE - It's quiet and close to a nice, safe neighborhood for a walk or… See More
Crosstown at Chapel Hill Manager21/21/2019
We appreciate your positive review, your wonderful feedback and rating mean a lot to us.
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Claire_K955 • Resident • 2018 - 2019 Recommended
Updated 02/20/2019
Reviewed 02/20/2019
I feel that Crosstown is a great value for the price. The office staff is friendly and helpful, my one bedroom is newly renovated and is laid out well/spacious. I have always felt safe and comfortable. It's quick to hop on I-40 to Southpoint,Target (important!) and… See More
Crosstown at Chapel Hill Manager21/21/2019
We're so glad that we were able to go above and beyond your expectations!
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Lisa_L442 • Resident • 2016 - 2019 Recommended
Updated 02/18/2019
Reviewed 02/18/2019
Best rent you'll find in Chapel Hill! My husband and I have enjoyed living at Crosstown for the past 3 years. The maintenance is prompt in responding to requests and always does a great job helping our apartment be a great place to live! Love the… See More
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Sarah_S127 • Resident • 2017 - 2019 Recommended
Updated 02/17/2019
Reviewed 02/17/2019
Some things that make Crosstown a great place to live are the availability of parking, responsive maintenance, and affordability. It's expensive to live in Chapel Hill, but Crosstown allows me to live here without breaking the bank. I'd recommend it to anyone looking to rent in… See More
Crosstown at Chapel Hill Manager25/25/2019
Sarah_s127, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Meghan_W987 • Resident • 2019 Recommended
Updated 02/17/2019
Reviewed 02/17/2019
Love our apt so far. We shopped around a lot of places and felt this was the best value we found. Updated with nice amenities. Management is very helpful and responsive to maintenance requests. Neighbors are friendly and amenities numerous. It's a large community which serves… See More
Crosstown at Chapel Hill Manager19/19/2019
Meghan, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Resident • 2016 - 2019 Recommended
Updated 02/16/2019
Reviewed 02/16/2019
Crosstown is a great place to live. The apartment was newly renovated when we moved in, so appliances and finishes are very nice. The office and maintenance staff are always quick to respond and very friendly. The pool, tennis courts, and grills are really great features… See More
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lcjacob • Resident • 2018 - 2019 Recommended
Updated 02/14/2019
Reviewed 02/14/2019
I just moved from NY to NC and the team at Crosstown has been supportive and helpful all along the way! From leasing to moving to help settling in, they have granted every wish and made me feel right at home!
Crosstown at Chapel Hill Manager19/19/2019
Lcjacob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crosstown at Chapel Hill Apartment Homes. Thank you; we appreciate your feedback, and have a fantastic day!
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Lindsay_B255 • Resident • 2018 - 2019 Recommended
Updated 02/13/2019
Reviewed 02/13/2019
I've really enjoyed living at Crosstown. My apartment is spacious and cozy, and best of all, a fantastic price. The facilities such as the pools and dog park are well-kept and up to date, and the leasing office is always kind and eager to help. The… See More
Crosstown at Chapel Hill Manager19/19/2019
Lindsay_b255, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Cindy_N459 • Resident • 2019 Recommended
Updated 02/13/2019
Reviewed 02/13/2019
I love coming home. Crosstown has been a home away from home for me and I love the environment around here. I am a student at UNC and I commute to school with my car because there is no bus line, but it is honestly worth… See More
Crosstown at Chapel Hill Manager19/19/2019
Cindy_n459, we are very happy we could provide you with a positive experience!
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Evanscalise • Resident • 2019 Recommended
Updated 02/13/2019
Reviewed 02/13/2019
I have had such a great experience at Crosstown at Chapel Hill. Our experience has been easy and painless. Was able to move in fast and have truly enjoyed living here. My apartment has brand new appliances and all of my neighbors are very nice. Would… See More
Crosstown at Chapel Hill Manager19/19/2019
Evanscalise, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Resident • 2019 Recommended
Updated 02/13/2019
Reviewed 02/13/2019
New managers in office are very friendly! The few times I have had a maintenance request they have been quick to address it. The location is extremely convenient and easily accessible. New events being offered by the management to bring community together.
Crosstown at Chapel Hill Manager15/15/2019
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Resident • 2018 - 2019 Recommended
Updated 02/13/2019
Reviewed 02/13/2019
We've really enjoyed our time here. The facilities are clean and maintained well. Front desk is fabulous and the positive experience we had with them prompted us to want to move in. The two dog parks are good sizes. I think we'd like to see some… See More
Crosstown at Chapel Hill Manager15/15/2019
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Resident • 2017 - 2018 Recommended
Updated 11/17/2018
Reviewed 11/17/2018
I cannot say enough praises about this complex. I am a grad student who has lived here for a little over a year, and have never had a complaint. The maintenance staff does excellent, timely work; the location is very convenient to school, running/walking neighborhoods, groceries,… See More
Crosstown at Chapel Hill Manager19/19/2019
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crosstown at Chapel Hill Apartment Homes. We do hope we can be of assistance in the future. Take care!
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dnk123 • Resident • 2017 Not Recommended
Updated 07/15/2017
Reviewed 07/15/2017
I would not recommend this apartment complex. The maintenance staff does not know how to actually fix but rather attempt and say it's fixed. For example, my windows are extremely heavy to lift and they barely open. I put in maintenance request to fix, I received… See More
Crosstown at Chapel Hill Manager17/17/2017
dnk123, Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 919-419-0220. We look forward to speaking with you soon.
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Resident • 2016 - 2017 Recommended
Updated 07/03/2017
Reviewed 07/03/2017
The office staff at Crosstown are very responsive and engaged in their residents. My husband and I have lived here for a year now, and we chose to renew our lease for many reasons. Maintenance requests are responded to within the same day, often within a… See More
Crosstown at Chapel Hill Manager05/05/2017
Hello, Thank you for the positive feedback. The staff is personable because we have the best residents! We're so glad you decided to renew your lease with us for another year. We look forward to having you and we appreciate for recommendations and referrals. Jostlyn Cameron Community Manager
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Resident • 2016 - 2017 Recommended
Updated 06/29/2017
Reviewed 06/29/2017
Crosstown was very accommodating to us throughout our entire move from across the country; Chris and Kevin helped us secure an apartment once we arrived after having looked at about 7 other places. Our one bedroom is conveniently located near Hwy54 and I-40, just a few… See More
Crosstown at Chapel Hill Manager29/29/2017
Hello! Thank you very much for your feedback. We're glad you chose Crosstown to be your new home. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
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Resident • 2017 Recommended
Updated 06/05/2017
Reviewed 06/05/2017
My husband and I recently moved into Crosstown at Chapel Hill and have had an excellent experience thus far. We were initially very impressed with the friendly office staff and newly renovated apartments, which ultimately led to our decision to sign a lease. Since moving in,… See More
Crosstown at Chapel Hill Manager05/05/2017
We appreciate your review. We value our residents and community and take pride in providing a great place to live. We're glad you're enjoying the location and accessibility to the surrounding areas. Thank you, Management
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annameyer92 • Resident • 2016 - 2017 Recommended
Updated 05/17/2017
Reviewed 05/17/2017
Crosstown has been such a great place to live! The office staff is amazing and always ready to help! It's in a great location, and I would highly recommend it to anyone!
Crosstown at Chapel Hill Manager18/18/2017
annameyer92, Thank you so much for your comment. Our goal is to make Crosstown a great place to live. It's resident's like you that help achieve this goal. Thank you, Management
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