Resident · 2021
Office staff are not as helpful as they can be. Maintenance team is swift and polite. Although it was advertised that they have extra concrete between the floors, the apartment is far from noise-proof. The staff have done very little to amend this reoccurring issue (as my upstairs neighbors are rowdy throughout the night). However, they have offered me to transfer to some of their worst possible units facing the highway, where there would obviously be more noise. Save yourself some time and look elsewhere, such as Link at Linden, The Elliott or Carraway Village (these are all basically brand new apartments with better amenities). Link and The Elliott are also currently running a 2 months free special on all their units and you only need to sign for a 12 month lease unlike Trilogy, where you need to sign for a 13 month lease on select units (aka their least desirable units).