#12,777 #258 #899

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Andover Woods

7808 Andover Woods Drive, Charlotte, NC 28210
(305 Reviews)
$1,155 - $2,085/mo
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Floor Plans & Pricing

1 Bedroom

The Berkley

1 Bed, 1 Bath | 784 sq. ft.

$1,250 - $1,860

3 Available Units

See Floor Plan Details

The Ansley

1 Bed, 1 Bath | 656 sq. ft.

$1,210 - $1,810

2 Available Units

See Floor Plan Details

The Ashton

1 Bed, 1 Bath | 760 sq. ft.

$1,155 - $1,685

1 Available Unit

See Floor Plan Details

The Brittany

1 Bed, 1 Bath | 850 sq. ft.

$1,180 - $1,715

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Cambridge

2 Beds, 1 Bath | 830 sq. ft.

$1,410 - $1,850

1 Available Unit

See Floor Plan Details

The Davenport

2 Beds, 2 Baths | 936 sq. ft.

$1,630 - $2,070

1 Available Unit

See Floor Plan Details

The Carlton

2 Beds, 2 Baths | 1,129 sq. ft.

$1,645 - $2,085

1 Available Unit

See Floor Plan Details

The Dunhill

2 Beds, 2 Baths | 1,176 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

D+

Review Ratings

Noise

4.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

7 days

View Community Timeline
View Community Timeline

Andover Woods Reviews

(297)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2023

7/13/2023

Read/view before signing

Just moved within the last week. I was told my appliances were being renovated and the apartment would be ready at move in. Unfortunately, I'm still missing my washer/dryer. Customer Service staff is friendly however the maintenance issue is another story. At move in theyā€¦Ā See More >
Manager

7/20/2023

Andover Woods
Anonymous, we apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so we can discuss how we can improve your time here.
Review Author Icon

anonymous

prospective ā€¢ Visited 2023

1/25/2023

Big move in energy!

Nicole has such a bright vibe, and imo having a nice property manager is half the battle, Iā€™m so excited to move in, in March. Thank you for working so quickly to get my application approved, you guys are the best!ā€¦Ā See More >
    Manager

    2/21/2023

    Andover Woods
    Thank you so much for the positive review!

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2016 - 2022

    11/10/2022

    The Quiet woods!!

    Listen! If you want a quiet and warmfilled neighborhood try Andover Woods apartments I've been here years I have seen the good and bad from maintenance, front desk and property manager's. This go around Andover staff is on point! This property manager doesnt play she'sā€¦Ā See More >
      Manager

      6/29/2023

      Andover Woods
      Thank you for the 5-star review! At Andover Woods, we continuously strive to serve our residents better. We are happy the team has managed to meet your expectations! Looking forward to serving you in the future!
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2022

      11/2/2022

      The location is absolutely perfect! The apartment was clean and very spa

      After living here for 5 yrs, I definitely wanted to do a Pros and Cons review for future tenants. Pros are, 1.great location close to everything 2. Well taken care of property..(this is a team effort) Management team (Pricilla and Francesca and yvonne) is responsive,ā€¦Ā See More >
        Manager

        6/29/2023

        Andover Woods
        Thank you for the 5-star review! At Andover Woods, we continuously strive to serve our residents better. We are happy the team has managed to meet your expectations! Looking forward to serving you in the future!
        Review Author Icon

        anonymous

        Resident ā€¢ 2021 - 2022

        10/20/2022

        Amazing

        Amazing staff pris and new assistant manager were able to fix my account and offered me to enter a raffle! Super friendly environment and you can see all the hard work they are doing! Super glad I renewed my lease

          Manager

          6/29/2023

          Andover Woods
          Thank you for the 5-star review! At Andover Woods, we continuously strive to serve our residents better. We are happy the team has managed to meet your expectations! Looking forward to serving you in the future!
          Review Author Icon

          anonymous

          Resident ā€¢ 2021 - 2022

          9/4/2022

          This has been one of the worst apartments to ever live in.

          It all started day one when our move in was delayed 6 hours because the lease still was not drafted to be signed, despite having been approved over a month prior to move in. When we did move in, the apartment was in terrible shape,ā€¦Ā See More >
            Manager

            6/29/2023

            Andover Woods
            Anonymous, we appreciate your feedback about our grounds/buildings. We strive to provide our residents a home they can be proud of and, to that end, we are always looking for ways to improve our community . We welcome you to call or stop by to let us know how we might do better in the future. Thank you for making your home with us!
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2022

            7/6/2022

            Donā€™t move here ever

            This complex is genuinely horrible, they do not care about their tenants. I have had mold growing in my apartment from a leak in another apartment for almost a year, they sent someone out a couple months ago and they soaked up a little bitā€¦Ā See More >
              Manager

              6/30/2023

              Andover Woods
              Anonymous, we apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so we can discuss how we can improve your time here.
              Review Author Icon

              anonymous

              Resident ā€¢ 2021 - 2022

              7/6/2022

              Pathetic

              WORK ORDERS DONT GET COMPLETED. MANAGEMENT IS A JOKE! For 8 months Iā€™ve submitted a work order every month, it gets ā€œcompletedā€ and nobody shows up. Iā€™ve had a 1.5 inch gap in my front door for SO long, holes in my ceiling, and theyā€¦Ā See More >
                Manager

                6/30/2023

                Andover Woods
                2 or fewer stars w/comment: Anonymous, thank you for your feedback. We are genuinely sorry that your experience was not an amazing one. At Andover Woods, we strive to provide the best experience we can for our customers. Please share any further concerns or suggestions you may have so we can make your experience a better one. We would love to make things right if you would give us another chance.
                Review Author Icon

                anonymous

                Resident ā€¢ 2022

                5/19/2022

                AVOID

                Think twice about moving here. My moving experience was horrible. My apartment wasnā€™t ready on my move in date. The staff was scrambling to find me another apartment. They had my move information 4 weeks before my move in date. The apartment they gave meā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2021

                  10/21/2021

                  Think twice about moving here. My moving experience was horrible. My apartment wasnā€™t ready on my move in date. The staff was scrambling to find me another apartment. They had my move information 4 weeks before my move in date. The apartment they gave meā€¦Ā See More >
                    Review Author Icon

                    Marcel_H

                    Resident ā€¢ 2020

                    10/11/2020

                    I have lived here for about 3 1/2 weeks now. I have never lived in a worse place than this! My apartment was and is currently still infested with roaches. The apartment was absolutely disgusting when I moved in. The blinds were yellow (once white)ā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020

                      8/6/2020

                      AVOID AT ALL COST ! If you don't mind bugs being in your shower in the morning, mold being covered with paint, trash all over the property with a two three feet pools and a bougie leasing office stuff who don't care, this is theā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        prospective ā€¢ Visited 2020

                        5/29/2020

                        My nephew has lived here 3 yrs..but time to go..lease almost up soon. Maintenance to me rocks here...going miss them. It was a shame the Pool was never opened for the kids..when parents shell out alot of rent and get nothing in return. The Poolā€¦Ā See More >
                          Review Author Icon

                          Kjackson0225

                          Resident ā€¢ 2019 - 2020

                          3/20/2020

                          This is the first place that I have ever lived in NC and I must say I love here Andrea has been the best when I cam to any issue that I have had she is always kind and fast to resolve any issue myā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2020

                            3/19/2020

                            I love Jayren Perry! Hes knowledgeable, proficient and definitely responsive. He takes his time to personalize your experience. Hes always available and definitely will honor his word. If they could hire 3 more of him I would love it!!!!!

                              Updated Review

                              Review Author Icon

                              Vincent_F820

                              Resident ā€¢ 2016 - 2020

                              3/19/2020

                              This community really feels like home to me. That's a rare thing because I'm from Texas. I loved it the moment I saw it. The management has changed a few times, but the most recent management company has been the best by far. There isā€¦Ā See More >
                                Review Author Icon

                                Kendrick_A

                                Resident ā€¢ 2017 - 2020

                                3/19/2020

                                I Love this community because it;s very peaceful and extremely close to my job! The staff is super friendly and helpful! My favorite among the staff is Jay! Always friendly and courteous! He will drop everything to help when you're in need. He explains thingsā€¦Ā See More >

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2019

                                  12/14/2019

                                  I've lived here almost 3 years and this one will be my last this place has gone down hill in a major way. Read the reviews, they are all true. Currently the same bag of trash has been outside my apartment for 5 days.I refuseā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2019

                                    11/26/2019

                                    I pay for pest control but have had bug issues since I moved in. Complained and put in multiple maint requests for the same issue. We pay for valet trash removal but they don't come every day and there is always trash in the hallways.ā€¦Ā See More >
                                      Review Author Icon

                                      Isommartessha

                                      prospective ā€¢ Visited 2019

                                      8/27/2019

                                      Andover is a very impeccable community with great customer service the rent office employees are extremely nice and caring and my experience so far has been nothing but AMAZING !! Thanks a lot Andover for being so genuine

                                        Review Author Icon

                                        Fyejoy910

                                        Resident ā€¢ 2018 - 2019

                                        6/16/2019

                                        Moving here is the biggest mistake I've ever made ! I've waited for the whole in my ceiling to be fixed since the day I moved in and 7 months later the whole is still there . You don't get the amenities you're promised whenā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2018 - 2020

                                          4/4/2020

                                          When we moved in our rent was spittle over $1000. And now 1326.00 with the extra fees, and got a notice saying if we sign a new lease it will be 1350.00 before fees added that's bull. Sent everyone a email during this epidemic sayingā€¦Ā See More >
                                            Review Author Icon

                                            nbkly48

                                            Resident ā€¢ 2016 - 2019

                                            6/3/2019

                                            This is a great neighborhood to live in because of the restaurants, stores, businesses and malls and light rail nearby. Everything is very conveniently located near the apartment complex which saves you time. There are also parks and the new Sugar Creek Greenway in theā€¦Ā See More >
                                              Review Author Icon

                                              Carolinarealtygirl2019

                                              Resident ā€¢ 2015 - 2019

                                              4/15/2019

                                              I have lived at Andover Woods for a very long time and ever since Desman Residential bought this property it has went down hill. The maintenance technicians set their trash out on curbs and it stays there all weekend and sometimes all week. The trashā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2018 - 2019

                                                2/19/2019

                                                Andover woods are horrible appartments! Noone cares for ur safety!! Neighbors always smoke weed and I come home everyday to a 2nd hand smoke. The smell comes from outlets, cracks, and just from ceiling and carpet! Repeately told the office, said they cant do anythingā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Reserved Parking Available
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Balcony or Patio
                                                  • Business Center
                                                  • Central AC and Heating
                                                  • Fitness Center
                                                  • Flexible Rent Pay on Your Own Schedule
                                                  • Hardwood Style Flooring
                                                  • On-site Management and 24-Hour Maintenance Team
                                                  • Online Resident Portal with Rent Payment and Service Requests
                                                  • Open Kitchen with Garbage Disposal and Refrigerator
                                                  • Pet-Friendly Community with Dog Park
                                                  • Playground
                                                  • Pool
                                                  • Renovated
                                                  • Spacious One and Two Bedroom Apartments
                                                  • Valet Trash Service
                                                  • Walk In Closets
                                                  • WiFi in Common Areas
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                                                  Leasing

                                                  Experience modern living at Andover Woods. We offer exceptional and affordable apartments, featuring numerous amenities and high-end programs available for your benefit. Affording a comfortable living space with a sophisticated appeal is our primary concern. When you visit our apartments in Charlotte, NC, you'll discover an unparalleled living experience!
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                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Harbor Group Management

                                                  B-
                                                  B-
                                                  Communities
                                                  206

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā How easy is it to find guest parking?
                                                  Anonymous
                                                  Answered on: 05/23/2019
                                                  A:Ā Spaces are limited and a tight squeez as well... Gotta be in your lines or you are towed even if its a hair over your line...i know from expierience visiting my daughter..got towed and I'm handicapped , had to pay $180...yet i see other cars parked every which way! Make sure to find out where visitor parking is first

                                                  Frequently Asked

                                                  How is Andover Woods Rated?
                                                  Based on 305 number of votes by renters, Andover Woods is currently rated 3.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Andover Woods?
                                                  Andover Woods is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Andover Woods is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Andover Woods?
                                                  Andover Woods is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Andover Woods?
                                                  Andover Woods is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  Andover Woods is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  How satisfied are residents with the staff at Andover Woods?
                                                  Andover Woods is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 7 days to their community reviews in the past year.
                                                  Who manages Andover Woods?
                                                  Harbor Group Management
                                                  What is the pet policy at Andover Woods?
                                                  Dogs Allowed
                                                  Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Andover Woods

                                                  March 2024

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                                                  Baths

                                                  0

                                                  Andover Woods is a 656 - 1,176 sq. ft. apartment in Charlotte in zip code 28210. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,155 - $2,085. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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