epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.8
Office Staff	4.4
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	73.33%

Manager's Review Reply Time

Average time to respond to reviews	63.4 days

Ratings & Reviews (50 Reviews)

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Ascent Uptown Apartments Manager

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• 2019 - 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

Great apartment building, nice amenities, very friendly and helpful staff, and convenient location close to work and entertainment. Moving is super easy. I really enjoy leaving here. My only minor complaint is there are many reserved spots in the garage, and many times you have to… See More

Ascent Uptown Apartments Manager25/25/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Verified Resident 650581 • 2019 - 2020 Recommended

Updated 05/03/2020

Reviewed 06/10/2019

The building itself is gorgeous and well kept. Great location with everything that you need nearby. The apartments have great views of the city. The amenities are nice as well. The staff is always amazing and they have a lot of nice resident events! Living in… See More

Ascent Uptown Apartments Manager14/14/2019

Verified Resident 650581, we're happy to hear you had such a positive experience with our team! Verified Resident 650581, we are very happy we could provide you with a positive experience! Have a wonderful day! Regards, Ascent Uptown

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Verified Resident 739413 • 2019 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

It's been great, with social events, and friendliness of the staff and the security, garage attended have all been very helpful and a pleasure to see in the mornings when I leave and on my return at the end of the day, the staff have been… See More

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Verified Resident 726351 • 2018 - 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

Outstanding. Apartment is upscale. Security is excellent. Very helpful staff. Convenient parking. Amenities are outstanding. They host many community events. Package delivery process is very convenient.

Ascent Uptown Apartments Manager17/17/2019

Thank you for your 5 Star Review! We are always thrilled when our residents love where they live!

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Resident • 2019 Recommended

Updated 12/03/2019

Reviewed 11/16/2019

Natasha and Bryce are real professionals in making sure residents are valued and attended to with respect and courtesy on behalf of the concierge team. Ascent Uptown has definitely set the bar on what VIP Experience should be and continues to maintain its core values because… See More

Ascent Uptown Apartments Manager17/17/2019

We hope to be of service to you again in the future. Best wishes, Ascent Uptown

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Verified Resident 718536 • 2019 Recommended

Updated 11/17/2019

Reviewed 11/17/2019

Ascent Uptown is phenomenal! From its location, to its amenities, to its awesome staff. My whole experience here has been one that has made me feel like that I matter, and that is all that anyone can ask for!

Ascent Uptown Apartments Manager17/17/2019

We appreciate your positive review about your recent experience with us!

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Verified Resident 715548 • 2019 Not Recommended

Updated 11/09/2019

Reviewed 11/09/2019

The staff are friendly and courteous, but there have been numerous challenges with move in due to system issues. The amenities are fantastic, but some other residents are not as mindful of others and can be rather loud. See More

Ascent Uptown Apartments Manager17/17/2019

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Verified Resident 703189 • 2018 - 2019 Recommended

Updated 10/05/2019

Reviewed 10/05/2019

Nice , no time to write more sorry, this survey is by far too long xxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxxxxxxxc phdohcoucohcohcohcohcohcohccxxxxxxxxccxhdogdoyxkgxkghlxoyxogxkhx Xxxxxxxxxcccccccchxohxohcohcohcouc See More

Ascent Uptown Apartments Manager17/17/2019

We appreciate your positive review about your recent experience with us!

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Verified Resident 694822 • 2019 Recommended

Updated 09/14/2019

Reviewed 09/14/2019

Probably the best high rise community in all of Uptown. Residents are a few grades higher than most other buildings, so they are respectful, quiet, and kind. None of the same issues that exist with South End frat-house style buildings.

Ascent Uptown Apartments Manager17/17/2019

We appreciate your positive review about your recent experience with us!

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Verified Resident 508542 • 2017 - 2019 Recommended

Updated 09/11/2019

Reviewed 07/04/2018

Incredible attention to detail from Leasing & Maintenance. Always very friendly and quick to help out with any question, no matter how small! Best location in Uptown and gorgeous apartment views & rooftop amenities!

Ascent Uptown Apartments Manager17/17/2018

Verified Resident, we're happy to hear you had such a positive experience with our team! Thank you again for the great review! With gratitude, Ascent Uptown

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Resident • 2017 - 2019 Recommended

Updated 09/09/2019

Reviewed 02/19/2019

Ascent Uptown Apartments Manager06/06/2019

Thank you for your kind words and this wonderful review!

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Prospective Resident • Visited 2019 Not Recommended

Updated 09/08/2019

Reviewed 09/08/2019

If you're looking for an apartment, beware of trusting what the leasing staff tell you. This was the most unpleasant experience I have ever had with leasing an apartment, and I am quite frankly shocked at the dishonesty of the management in this complex. They honestly… See More

Ascent Uptown Apartments Manager13/13/2019

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 840-1924 to discuss this further. Thank you, Ascent Uptown

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Resident • 2019 Recommended

Updated 09/06/2019

Reviewed 09/06/2019

Bryce the concierge is freaking GREAT! I'm in the army and have to move at any moments notice. He is my go to person. Always there to help and accommodate at a moment's notice. I've had bad experiences with apartment staff in the past but by… See More

Ascent Uptown Apartments Manager13/13/2019

Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Ascent Uptown! If you have any further questions, please give us a call. We're always happy to help! Regards, Ascent Uptown

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Chandra_B • Resident • 2019 Recommended

Updated 08/18/2019

Reviewed 08/18/2019

The staff is amazing, from valet to management! Lawson gave my partner and I a wonderful tour of the property and Hagan & Brice are also Gems. We're new to the property; however we are excited about our tenor with the Ascent. With all the amenities… See More

Ascent Uptown Apartments Manager23/23/2019

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Ascent Uptown

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borisrny • Resident • 2019 Not Recommended

Updated 07/19/2019

Reviewed 07/19/2019

Ascent uptown residents, beware. Greystar may attempt to shake you down for a bit more cash *after* you moved out. I rented there for 1.5 years and moved out at the end of April. All of the sudden 4 months later Greystar is harassing me with… See More

Ascent Uptown Apartments Manager22/22/2019

Hi Borisrny, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please allow us the opportunity to look into this and understand what's been going on. We will be in touch with you to discuss further and resolve any issues that you are dealing with. Regards, Ascent Uptown

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Verified Resident 605641 • 2018 - 2019 Not Recommended

Updated 02/19/2019

Reviewed 02/19/2019

More of a party community with lax rules than truly a luxury high-rise with respectiful professionals. Six stars out of 10....easy to get to a 8-9 star with stricter and consistent enforcement of rules. See More

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Verified Resident 602772 • 2019 Recommended

Updated 02/10/2019

Reviewed 02/10/2019

Top notch property with the best location in Charlotte. Plenty of free parking for residents. Great amenities. Friendly staff and concierge. Best skyline views. Climate is kept perfect in apartment with Nest. Exceptionally large washer/dryers for an apartment.

Ascent Uptown Apartments Manager14/14/2019

Hi Verified Resident 602772, thank you so much for your positive comments about Ascent Uptown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Ascent Uptown

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Verified Resident 573729 • 2018 Recommended

Updated 11/21/2018

Reviewed 11/21/2018

The Ascent Uptown is the only place you need to look if seeking residence in Uptown Charlotte. The staff truly care about their residents, and always go above and beyond whats expected. Its both a pleasure and an honor to call myself a resident.

Ascent Uptown Apartments Manager21/21/2018

Verified Resident 573729, we are so happy to read such a great review about Ascent Uptown! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Ascent Uptown

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Resident • 2018 Recommended

Updated 11/14/2018

Reviewed 11/14/2018

I have lived at Ascent for a year now and just renewed for a 2nd lease term. After living in many different apartments in various cities across the US, my experience at Ascent has by far been the best. Customer service and responsiveness have been second… See More

Ascent Uptown Apartments Manager15/15/2018

Thank you for your review and we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 570541 • 2018 Recommended

Updated 11/13/2018

Reviewed 11/13/2018

It has been good so far. The one improvement I would suggest is to have more sound proof windows. I can hear the train in the early morning and during the day I can hear the construction work going on.

Ascent Uptown Apartments Manager15/15/2018

We appreciate your positive review about your recent experience with us! We really appreciate your feedback and am happy to talk to you about your apartment. Thank you for taking the time to leave a review. and noise concerns. Regards, Ascent Uptown

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AJones225 • Resident • 2018 Recommended

Updated 11/10/2018

Reviewed 11/10/2018

I moved into Ascent Summer 2018 and I can honestly say it has been the best decision I could've made. The staff is amazing. My leasing specialist was Lawson. He was so kind and patient with the millions of questions I had prior to moving and… See More

Ascent Uptown Apartments Manager13/13/2018

Hi Ajones225, thank you so much for your positive comments about Ascent Uptown! We appreciate hearing from our residents and about their experiences. If there's anything you need, just let us know and we'll be happy to help. Thank you so much again for your feedback! We hope you have a great day!

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Verified Resident 368109 • 2017 - 2018 Recommended

Updated 08/31/2018

Reviewed 07/11/2017

Best in Uptown by far. The location is perfect . High quality apartments. The free valet for guests is impressive. My neighbors are great , nice people Nothing not to love I dont plan on leaving st all See More

Ascent Uptown Apartments Manager11/11/2017

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! Ascent Uptown Management Team

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Verified Resident 535700 • 2017 - 2018 Not Recommended

Updated 08/31/2018

Reviewed 08/31/2018

stuck inside the elevator for over 35 minutes, faulty elevators, no windows inside the unit no ventilation very poor design and costly have unauthorized people entering the residence and occupying or utilizing the recreational areas . security is poor See More

Ascent Uptown Apartments Manager13/13/2018

We are sorry to hear about your recent experience with us and appreciate the honest feedback on areas that we can improve. I invite you to meet with our management team in person to discuss this further and can be reached at [email protected] or 704.840.1924. with gratitude, Ascent Uptown

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Verified Resident 535245 • 2018 Recommended

Updated 08/30/2018

Reviewed 08/30/2018

So far so good. Great staff. Great location. Great amenities (dog walking service would be nice so I dont have to come home during my 15 hour days). Eleveators kind of sketch sometimes (super fast, break down, sensor may not work so might get squished or… See More

Ascent Uptown Apartments Manager13/13/2018

Thank you again for taking the time to let us know how we did, and the honest feedback on ways to improve. We hope you have a great day! my best, Ascent Uptown

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Verified Resident 533640 • 2018 Recommended

Updated 08/28/2018

Reviewed 08/28/2018

The apartment is really beautiful, and the people here are extremely friendly and helpful. Will definitely recommend to anyone who would like to live in uptown Charlotte. It is pet friendly and has a garden around.

Ascent Uptown Apartments Manager13/13/2018

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ascent Uptown. We happen to love our proximity to the park too! with gratitude, Ascent Uptown

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Features & Amenities

Parking

Gated Access Parking
Valet Parking

General

Catering Kitchen
Clubhouse
Concierge
Conference Room
Deck with Views and Firepit
Fitness Center
Grilling Stations
Paw Spa
Rooftop Swimming Pool
Sky Lounge
TV Lounge
Workstations
Yoga Studio

Pets

Cats Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2
Dogs Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
$1,439 - $1,839
SQ. FT.
503
Available
Avail.
N/A
Model
S2

View Floor Plan

Price
$1,464 - $1,844
SQ. FT.
523
Available
Avail.
N/A
Model
S3

View Floor Plan

Price
$1,581 - $1,616
SQ. FT.
575
Available
Avail.
3 Units
Model
S4

View Floor Plan

Price
$1,626
SQ. FT.
472
Available
Avail.
1 Units
Model
S1

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
$2,069 - $2,549
SQ. FT.
772
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
$2,141 - $2,168
SQ. FT.
850
Available
Avail.
3 Units
Model
A4

View Floor Plan

Price
$2,410 - $2,682
SQ. FT.
840
Available
Avail.
3 Units
Model
A3

View Floor Plan

Price
$2,479 - $2,983
SQ. FT.
944
Available
Avail.
N/A
Model
A7

View Floor Plan

Price
$2,491 - $2,941
SQ. FT.
940
Available
Avail.
N/A
Model
A6

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
$2,214 - $2,532
SQ. FT.
822
Available
Avail.
2 Units
Model
A2

View Floor Plan

Price
$2,300
SQ. FT.
875
Available
Avail.
2 Units
Model
A5

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$3,487 - $3,537
SQ. FT.
1,268
Available
Avail.
2 Units
Model
B1

View Floor Plan

Price
$3,501 - $4,401
SQ. FT.
1,316
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
$3,522 - $3,747
SQ. FT.
1,304
Available
Avail.
6 Units
Model
B2

View Floor Plan

Price
$3,797
SQ. FT.
1,384
Available
Avail.
1 Units
Model
B4

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Ascent Uptown began with a question: how can we create the finest high-rise living in Uptown? First, we considered everything you could want in a home. Then, we turned it up a notch. Located in Uptown, Ascent connects you to everything that makes Charlotte such a wonderful place to be. Within moments of your home, you can enjoy a drink with colleagues, a dinner with friends, a night on the town, a day of shopping or a weekend of pure leisure. If you want the best of Charlotte, you want to live here.