Ratings & Prices for Ascent Uptown Apartments, Charlotte, NC

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	4.3
Office Staff	4.2
Maintenance	4.6
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	23

Manager's Review Engagement

Percentage of reviews responded to	82.61%

Manager's Review Reply Time

Average time to respond to reviews	30.13 days

Ratings & Reviews (73 Reviews)

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Verified Resident • vrp • 2020

02/27/2021

If you want to be charged unexpected/hidden fees at random times, this is your place. After living here for 6 months, in Jan 2021 new management decided to start charging current residents for amenities that are suppose to be free. Valet parking is almost nonexistent, expect… See More

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Ascent Uptown Apartments Manager

03/01/2021

Verified Resident 876402, our manager would like to speak with you and gather more details on your situation. We are sorry to hear of your experience. Please give him a call at (704)-840-1924. Team Ascent!

Verified Resident • vrp • 2020

Updated Review

02/24/2021

Residents, and staff are upperclass Charlottins and are provided a real exceptional living experience in the middle of prime uptown. Its clean, classy, quiet, fun, professional, courteous and welcoming. If you want to make sure you have good neighbors with diverse age groups and attentive staff,… See More

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Ascent Uptown Apartments Manager

02/25/2021

We appreciate your positive review about your recent experience with us! Verified Resident 872798, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

Previous Review

· 02/14/2021

Verified Resident • vrp • 2020

02/21/2021

Great community to live at and everything is extremely convenient. Management takes care of all residence and is always planning amazing events to keep everyone engaged. Experience has been nothing less than amazing so far

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Ascent Uptown Apartments Manager

02/21/2021

Verified Resident 874636, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

Verified Resident • vrp • 2019 - 2020

Updated Review

02/21/2021

New management isnt the greatest at all. Between towing and parking stickers it has made me not want to live here anymore. Everyone is experiencing the same issues and is sick of it. Extra fees are being added to rent. Overall atmosphere has gone down. I… See More

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Ascent Uptown Apartments Manager

02/21/2021

Verified Resident 779886, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 840-1924. We look forward to hearing from you.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

02/18/2021

Great location- Terrific amenities- fantastic views and outstanding staff. Derek, Ashley and crew are just the best.. outstanding professionals! Lots of cafes and restaurants nearby and walking distance to BOA stadium, museums, art galleries Jazz clubs and performing arts theaters.. LOVE THIS PLACE! See More

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Ascent Uptown Apartments Manager

02/18/2021

Verified Resident 874003, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Verified Resident • vrp • 2018 - 2020

02/04/2021

Absolutely love living at Ascent Uptown, we have been residents here for years. Its the most gorgeous building with the best amenities! And you cannot beat the location. Leasing and maintenance teams are always helpful! See More

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Ascent Uptown Apartments Manager

02/04/2021

Verified Resident 870112, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ascent Uptown. We hope you have a great day!

Verified Resident • vrp • 2020

01/19/2021

Initially when we moved in everything was excellent, however as time went on we had an ongoing change of staff which lost a lot of values and professional customer service. I was happier with original staff like Mike (concierge) and Thomas (leasing agent). Security has diminished… See More

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Ascent Uptown Apartments Manager

01/19/2021

Verified Resident 864992, your satisfaction is our top priority. We are sorry to hear you had an unpleasant experience with another resident. In addition, we have made exciting changes with a new concierge company! We hope you will take the time to stop by and meet them. Should you need anything additional please do not hesitate to reach out. Team Ascent Uptown

Verified Resident • vrp • 2020

01/19/2021

Ascent is an overall great place to call home. The staff are extremely professional and strive to go far and beyond to assist residents concerns. The location is in the prime spot of all restaurants and bars. Great place to live in uptown!

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Ascent Uptown Apartments Manager

01/19/2021

Verified Resident 864991, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ascent Uptown. We can't wait to see you again, have a great day.

Verified Resident • vrp • 2019 - 2020

01/02/2021

This is by far one of the worst apartment complexes Ive lived at in regards to management. Management and the leasing agents are constantly changing so it creates a lot of inconsistencies. On top of that one leasing agent is always giving preferential treatment to some… See More

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Ascent Uptown Apartments Manager

01/02/2021

Verified Resident 858934, thank you for sharing your experience. Our manager would like to speak with you in regards to your experience. Please give him a call at 980-238 -2030. Have a wonderful weekend! Team Ascent

Verified Resident 854016 • vrp • 2018 - 2020

12/15/2020

Positive experience, enjoy my apartment unit and the community facilities. Had issues with neighbor noise when I moved in. Building and elevators smell like marijuana all the time. Hope that the building regulates the parking situation as promised.

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Verified Resident 853847 • vrp • 2018 - 2020

12/15/2020

Its a beautiful building. Great location. Friendly staff. The amenities are excellent compared to most high rise apartments. The management staff is always helpful with assisting in resolving your issues.

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Verified Resident 847996 • vrp • 2020

11/29/2020

Only negative feedback is that there are no sanitizing wipes, towels or any cleaning equipment in the fitness center. I reported the issue five days ago and still has not been resolved. This is not ok let alone during a pandemic. Also, I never received notification… See More

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Ascent Uptown Apartments Manager

11/30/2020

We appreciate your positive review about your recent experience with us! Thank you for letting us know about the fitness center. We have replaced the cleaning wipes as they were on order. We can't wait to see you again, have a great day.

Verified Resident 841904 • vrp • 2020

11/10/2020

Ascent offers a high standard of living, in a convenient location in Charlotte. The amenities are great and staff on site friendly and helpful. During covid they have adapted to make things safe for residents. I would highly recommend ascent as a place to live.

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Ascent Uptown Apartments Manager

11/11/2020

Hi Verified Resident 841904, thank you for taking the time to leave a review for us at Ascent Uptown. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Verified Resident 718536 • vrp • 2019 - 2020

10/27/2020

Ascent has potential but has a lot of work to do. The building is never clean, the Property Manager is never on site, our resident events are almost nonexistent and they lack communication. The leasing staff is top notch. Hagen and Tom have done the best… See More

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Ascent Uptown Apartments Manager

11/03/2020

Hello Verified Resident 718536, thank you; we appreciate your feedback!

Verified Resident 835500 • vrp • 2018 - 2020

10/23/2020

Ive enjoyed the staff concierge service and maintenance here and I think the people living here are friendly. I love close access to everything like festivals live music parks restaurants and work. Ive really enjoyed the beautiful urban views of the city.

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Ascent Uptown Apartments Manager

10/31/2020

Verified Resident 835500, thank you for your kind words and this wonderful review!

Verified Resident 831279 • vrp • 2020

10/12/2020

I have been at the Ascent for a little over a month and it far exceeds any previous apartments. I am very happy with my decision to move to this location an apartment community. Location, concierge and amenities can't be beat.

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Ascent Uptown Apartments Manager

10/14/2020

Verified Resident 831279, thank you for your kind words and this wonderful review!

Verified Resident 827027 • vrp • 2018 - 2020

10/02/2020

The Ascent equals the white glove luxury apartment living we experienced in New York City. Incredible staff. Room service available. Safe and clean garage. Amenities outstanding. Definity worth the money.

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Ascent Uptown Apartments Manager

10/05/2020

Verified Resident 827027, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ascent Uptown.

Verified Resident 807912 • vrp • 2019 - 2020

08/26/2020

Ascent management, guest relations agents, staff and maintenance have the quality of service and experience always in mind. Responsive, attentive to details, sensitive to busy schedules. Excellent in every way.

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Verified Resident 460957 • vrp • 2017 - 2020

07/22/2020

This place just gets worse and worse every year. It is not as pretty as before. Its so dirty now. The trash rooms are never cleaned. The elevators are always disgusting. The first floor smells like trash all the time. Only two are the concierges are… See More

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Ascent Uptown Apartments Manager

07/22/2020

Verified Resident 460957, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Verified Resident 781641 • vrp • 2020

06/19/2020

Love this building and the staff. I feel like they communicate effectively and with courtesy. I look forward to the next few months here as well! Everyone is kind and the residents are great too. Would highly recommend

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Ascent Uptown Apartments Manager

06/24/2020

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

Verified Resident 780348 • vrp • 2018 - 2020

06/16/2020

A few people can make this place not really feel like home. Others do. That on/off hospitality is some BS. The staff can really feel like you're bothering them. Or have conversations in elevators when you ask how they're doing turn into a lecture. Broken glass… See More

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Ascent Uptown Apartments Manager

06/16/2020

Thank you for taking the time to let us know how we did and for bringing these items to our attention. Please let us know if you have any other concerns directly, we are always available at [email protected] Have a good day!

Verified Resident 771538 • vrp • 2019 - 2020

05/23/2020

Great apartment building, nice amenities, very friendly and helpful staff, and convenient location close to work and entertainment. Moving is super easy. I really enjoy leaving here. My only minor complaint is there are many reserved spots in the garage, and many times you have to… See More

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Ascent Uptown Apartments Manager

05/25/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 650581 • vrp • 2019 - 2020

05/03/2020

The building itself is gorgeous and well kept. Great location with everything that you need nearby. The apartments have great views of the city. The amenities are nice as well. The staff is always amazing and they have a lot of nice resident events! Living in… See More

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Ascent Uptown Apartments Manager

06/14/2019

Verified Resident 650581, we're happy to hear you had such a positive experience with our team! Verified Resident 650581, we are very happy we could provide you with a positive experience! Have a wonderful day! Regards, Ascent Uptown

Verified Resident 739413 • vrp • 2019 - 2020

01/27/2020

It's been great, with social events, and friendliness of the staff and the security, garage attended have all been very helpful and a pleasure to see in the mornings when I leave and on my return at the end of the day, the staff have been… See More

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Verified Resident 726351 • vrp • 2018 - 2019

12/10/2019

Outstanding. Apartment is upscale. Security is excellent. Very helpful staff. Convenient parking. Amenities are outstanding. They host many community events. Package delivery process is very convenient.

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Ascent Uptown Apartments Manager

12/17/2019

Thank you for your 5 Star Review! We are always thrilled when our residents love where they live!

•

Updated Review

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Manager

Features & Amenities

Parking

Gated Access Parking
Valet Parking

General

Catering Kitchen
Clubhouse
Concierge
Conference Room
Deck with Views and Firepit
Fitness Center
Grilling Stations
Pet Spa
Rooftop Swimming Pool
Sky Lounge
TV Lounge
Workstations
Yoga Studio

Pets

Cats Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2
Dogs Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,439 - $1,839
SQ. FT.
503
Available
Avail.
N/A
Model
S2

View Floor Plan

Price
Price
$1,464 - $1,844
SQ. FT.
523
Available
Avail.
N/A
Model
S3

View Floor Plan

Price
Price
$1,581 - $1,616
SQ. FT.
575
Available
Avail.
3 Units
Model
S4

View Floor Plan

Price
Price
$1,626
SQ. FT.
472
Available
Avail.
1 Units
Model
S1

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$2,069 - $2,549
SQ. FT.
772
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
$2,141 - $2,168
SQ. FT.
850
Available
Avail.
3 Units
Model
A4

View Floor Plan

Price
Price
$2,410 - $2,682
SQ. FT.
840
Available
Avail.
3 Units
Model
A3

View Floor Plan

Price
Price
$2,479 - $2,983
SQ. FT.
944
Available
Avail.
N/A
Model
A7

View Floor Plan

Price
Price
$2,491 - $2,941
SQ. FT.
940
Available
Avail.
N/A
Model
A6

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
$2,214 - $2,532
SQ. FT.
822
Available
Avail.
2 Units
Model
A2

View Floor Plan

Price
Price
$2,300
SQ. FT.
875
Available
Avail.
2 Units
Model
A5

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$3,487 - $3,537
SQ. FT.
1,268
Available
Avail.
2 Units
Model
B1

View Floor Plan

Price
Price
$3,501 - $4,401
SQ. FT.
1,316
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
Price
$3,522 - $3,747
SQ. FT.
1,304
Available
Avail.
6 Units
Model
B2

View Floor Plan

Price
Price
$3,797
SQ. FT.
1,384
Available
Avail.
1 Units
Model
B4

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Ascent Uptown began with a question: how can we create the finest high-rise living in Uptown? First, we considered everything you could want in a home. Then, we turned it up a notch. Located in Uptown, Ascent connects you to everything that makes Charlotte such a wonderful place to be. Within moments of your home, you can enjoy a drink with colleagues, a dinner with friends, a night on the town, a day of shopping or a weekend of pure leisure. If you want the best of Charlotte, you want to live here.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Ascent Uptown Apartments?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ascent Uptown Apartments?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Ascent Uptown Apartments?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 82.61% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 30.13 days to their community reviews in the past year.

Who manages Ascent Uptown Apartments?
Greystar*

What is the pet policy at Ascent Uptown Apartments?
Cats Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2
Dogs Allowed
Rent: $20
Restrictions: We welcome up to 2 pets per household. Breed restrictions apply. No weight restrictions. We accept dogs and cats. There is a $400 non-refundable pet fee per pet and $20 pet rent per month per pet. Please call our leasing office for more details.
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths