Ashton Reserve at Northlake

10320 Grobie Way, Charlotte, NC 28216
  • Apply For $99! Call 980-207-2508 to find out how to qualify. *Offer Valid through 1/31/2020*
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Ashton Reserve at Northlake

10320 Grobie Way

Charlotte, NC 28216

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 228 
Reviews and
1098 
Resident Surveys
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4.2National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.9
Move-in
How residents felt about their move-in experience.
4.3
Unclosed Prospects
What prospective renters had to say about their visit.
4.3
Work Order
Our team's performance in responding to service requests.
77%RECOMMENDED
THIS PROPERTY
VS
76%CITY AVERAGE

Ratings & Reviews

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Verified Resident 737617 2019 - 2020 Recommended
Reviewed 01/20/2020
Good so far just need the quality to be a lot better for what I'm paying good neighborhood I feel very safe when walking around also very quiet but need more parking spaces I never have anywhere to park.
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Verified Resident 737395 2019 - 2020 Not Recommended
Reviewed 01/19/2020
So Far, it's not been pleasant. I've been towed and it cost me $200.00 out of pocket. They said I didn't display my sticker. I have a company vehicle w/name on side of my truck and they still towed it. I come in late every evening… See More
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Verified Resident 736292 2017 - 2020 Not Recommended
Reviewed 01/15/2020
My experience within this community has been less than desirable to say the least! I do not wish to comment further as I do not believe in jeopardizing anyone's job! But I would suggest speaking with the tenants in regards to how they feel they are… See More
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Verified Resident 735097 2018 - 2020 Recommended
Reviewed 01/10/2020
Experience is good for the most part. The garbage and parking situation is a challenge. Valet garbage pickup is good but paying $35 month for garbage is a bit much in my opinion. Need to better job with following up with annual maintenance when lease is… See More
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Verified Resident 734359 2016 - 2020 Recommended
Reviewed 01/07/2020
This apartment complex has always been clean and well maintained. There have been issues with the pool and clubhouses, and communication isn't always the best, but I do really enjoy living here and there are is great!
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Verified Resident 733620 2019 - 2020 Not Recommended
Reviewed 01/05/2020
Neighbors sometimes a little noisy. Valet don't always pick up your trash or they're late, neighbors are messy when throwing away recyclables and or trash, people with pets dont pick up their pet their droppings
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Verified Resident 732949 2019 - 2020 Recommended
Reviewed 01/02/2020
Everything seems perfect enough, so far. We have only been in our apartment for 5 days. My biggest complaint is the guest parking situation, it is kind of annoying. Would love to see that fixed, maybe allowing more people to stay over night? Maybe having closer… See More
Ashton Reserve at Northlake Manager01/05/2020

Hello and we trust you are settling in nicely. We appreciate you taking the time to leave us this feedback. We have a positive change coming soon in regards to our guest parking. Please keep a lookout in your resident portal for more information. Thank you again for choosing Ashton Reserve your place to call home! Ashton Reserve Management

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Verified Resident 732644 2019 Recommended
Reviewed 12/31/2019
I just moved in. But I have had any problems so far. It was an easy process to add my future baby as a resident. I havent had the chance to take her to the dog park just yet. Wish I didnt have to walk up… See More
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Verified Resident 731623 2019 Not Recommended
Reviewed 12/27/2019
Leasing consultants are very unorganized and rude. The apartment was still somewhat dirty . Property management didnt have concern about the problems i had moving in. Everyone gave out inaccurate information during the whole move in process
Ashton Reserve at Northlake Manager12/29/2019

Thank you for bringing this matter to our attention. We regret that you had this experience, and will use this as an opportunity to improve. A member of Management would like the opportunity to get more details if you can reach out at your convenience. Email - [email protected] Phone- 980.207.2508. Ashton Reserve Management

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Verified Resident 731503 2019 Recommended
Reviewed 12/26/2019
First time renting an apartment and I'm so glad I can across Ashton Reserve. First off the ladies inside the leasing office were nothing but amazing. They helped every step of the way and they actually care. Customer service really won me over.
Ashton Reserve at Northlake Manager12/29/2019

We're happy you found our staff to be so supportive during your experience here at Ashton Reserve. Welcome Home! Ashton Reserve Management

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Verified Resident 729801 2019 Not Recommended
Reviewed 12/20/2019
This is my first apartment, so I do not have a real comparison. I do like the clubhouse amenities and it is always clean and well kept. The hot chocolate is delicious! However, I do not like the insufficient parking, and I don't think the residential/visitor… See More
Ashton Reserve at Northlake Manager12/22/2019

Thank you for taking the time to let us know how we are doing. We trust you have a great day! Ashton Reserve Management

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Verified Resident 723099 2019 Recommended
Reviewed 12/03/2019
Great, Hospitality thank you, very much Ashton Reserve At NorthLake.. I would recommend my friends or family members to join me at the community, look forward to wonderful stay here, please up date the monitor in the club house. Thanks You! LeBron See More
Ashton Reserve at Northlake Manager12/04/2019

Hello LeBron! We are so happy you elected for Ashton Reserve to be your new home! Your wonderful feedback and rating mean a lot to us. Ashton Reserve Management

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Verified Resident 722341 2019 Recommended
Reviewed 12/01/2019
I am happy live in Ashton reserve I like the community good customer service is a clean Apartments and the maintenance take everything seriously when we need something I need people front office is so friendly and professional See More
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Verified Resident 720310 2019 Recommended
Reviewed 11/21/2019
Great community with an open concept when it comes to building layouts. Not everything is crammed together, so you aren't stepping on your neighbors toes constantly. Unlike other complexes they actually seem like a community even though others claim to be.
Ashton Reserve at Northlake Manager11/25/2019

We are so happy to read such a great review about our resort style community! Thank you for taking the time to provide us with your feedback on our spacious layouts. Ashton Reserve Management

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redjohnson • Resident 2019 Not Recommended
Reviewed 11/21/2019
I really wish I could give this place 0 stars like I know so many residents wish they could. I have been living at Ashton for 9 months now, the second night after we moved someone broke into our apartment and dropped their I.D. I went… See More
Ashton Reserve at Northlake Manager11/25/2019

Hi there, We would like to get some more details about your experience with us. Please contact the leasing office at your convenience 980.207.2508. Ashton Reserve Management

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Verified Resident 719957 2019 Recommended
Reviewed 11/20/2019
Everyone was so helpful that I actually sent an appreciation email to the team in the office. I have been burned in the past by the staff of past apartments not communicating clearly what was needed and when it was needed. That had resulted in me… See More
Ashton Reserve at Northlake Manager11/21/2019

We are very happy we could provide you with a positive experience! Welcome Home! Ashton Reserve Management

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Verified Resident 414308 2018 - 2019 Recommended
Reviewed 11/13/2019
Awesome tenant events, friendly staff, great amenities. I left once and came back as I am comfortable here. I would recommend Ashton to family and friends. I also enjoy how they do hugs at work. It's awesome.
Ashton Reserve at Northlake Manager11/14/2019

Hello- Your wonderful feedback and rating mean a lot to us. We look forward to seeing you around the community and at our next resident event! Ashton Reserve Management

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Verified Resident 717136 2019 Recommended
Reviewed 11/13/2019
Nice and clean the staff very professional I would reccomend this apartment I love the community and the neighbors the events that are held are always nice and emails that are sent to keep the residents informed
Ashton Reserve at Northlake Manager11/14/2019

Thank you for sharing your positive experience! Ashton Reserve Management

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Verified Resident 714357 2019 Recommended
Reviewed 11/05/2019
Awesome. This is a great place to live and when I go to the office the staff is so kind and is always welcoming. The apartment itself ( at least in my experience) has had 0 bugs and I love that it's such a clean place… See More
Ashton Reserve at Northlake Manager11/07/2019

Thank you so much for sharing your positive feedback about Ashton Reserve! Ashton Reserve Management

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Resident 2019 Not Recommended
Reviewed 11/04/2019
I am fed up with the lack of customer service at this location after being here a month. My online log in to pay has not been corrected after calling several times and the initial online application was cancelled after an error on their end.
Ashton Reserve at Northlake Manager11/07/2019

Hi there, I would like to get some more details about your experience with us. At your convenience please reach out or stop by the office, so we can resolve your noted concerns with the resident portal. Ashton Reserve Management

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Verified Resident 713341 2019 Recommended
Reviewed 11/03/2019
No less than 5 minutes into my tour of the community and the apartment itself and I knew I wanted to live here. It is a very convenient location, beautiful neighborhood, and feels homey and safe. The apartment itself is gorgeous with granite countertops, hard wood… See More
Ashton Reserve at Northlake Manager11/07/2019

Thank you for taking the time to leave a review for us at Ashton Reserve. We're happy we meet your expectations! Welcome Home! Ashton Reserve Management

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Verified Resident 712809 2019 Recommended
Reviewed 11/01/2019
The apartment complex is great, sometimes a little noisy. Staff was helpful in the move in process however the process took longer than expected. I like my apartment and my neighbors are friendly. The walls seem to be thin and I can hear my neighbors sometimes.… See More
Ashton Reserve at Northlake Manager11/04/2019

Thank you for taking the time to let us know how we are doing. We trust you have a great day! Ashton Reserve Management

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Verified Resident 709646 2019 Recommended
Reviewed 10/23/2019
So far my experience has been good. The grounds are pretty, the buildings appear to be kept up well, and the maintenance team has done an excellent job fixing the issues we mentioned in our apartment checklist when we first moved in (we have only been… See More
Ashton Reserve at Northlake Manager10/24/2019

Thank you for taking the time to leave a review for us at Ashton Reserve. We're happy your move in process was pleasant and welcome again to Ashton Reserve! Ashton Reserve Management

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Verified Resident 703668 2015 - 2019 Recommended
Reviewed 10/06/2019
Great community, location and amenities. Staff and maintenance are courteous and helpful. I have lived here several years and feel safe and secure. When I have friends and family visit, they always have good comments about my place.
Ashton Reserve at Northlake Manager10/09/2019

Thank you so much for the review. We are so happy you have had a great experience!

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Verified Resident 699230 2017 - 2019 Not Recommended
Reviewed 09/24/2019
Rent is too high and it goes up every year. I dont agree with the changes made regarding parking and only giving one visitors pass. There is a new apartment community being built Elven240, next to Ashton Reserve, I have friends here who plans to move… See More
Ashton Reserve at Northlake Manager09/25/2019

Hello, we appreciate your feedback and will pass along to the team at Ashton Reserve.

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Features & Amenities

Parking

  • Garage

General

  • Clubhouse
  • Community Located by Lake Norman
  • Dog Park with Agility Equipment
  • Easy Access to I-77, I-485, and I-85
  • Fire Pit with Lounge Seating
  • Fitness Center
  • Media Center
  • Media Center and Cyber Cafe
  • Nature Preserve
  • On-Site Maintenance
  • On-Site Management
  • Pet Wash Stations
  • Poolside Grilling Stations
  • Recycling Program
  • Resident Car Care Center
  • Spacious Pool Terrace with Patio Seating
  • Two Resort Style Swimming Pools with Sundecks
  • Valet Dry Cleaning Service
  • Valet Trash Service

Pets

  • Cats Allowed
    Rent: $20
    Restrictions: We love your furry friends! We welcome 2 pets per apartment, with a pet policy fee of $350 for 1 pet and $500 for 2 pets, $20 monthly pet rent and a weight limit of 100 lbs. Please call for details.
    Pet Limit: 2
  • Dogs Allowed
    Rent: $20
    Restrictions: We love your furry friends! We welcome 2 pets per apartment, with a pet policy fee of $350 for 1 pet and $500 for 2 pets, $20 monthly pet rent and a weight limit of 100 lbs. Please call for details.
    Pet Limit: 2

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Apply For $99! Call 980-207-2508 to find out how to qualify. *Offer Valid through 1/31/2020*

1 Bedrooms, 1 Bathroom

  • Price

    $983 - $1,369

  • SQ. FT.

    764 - 839

  • Available
    Avail.

    14 Units

  • Model

    The Shelton

  • Price

    $1,048 - $1,398

  • SQ. FT.

    774 - 883

  • Available
    Avail.

    5 Units

  • Model

    The Childress

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,160 - $1,434

  • SQ. FT.

    1,040 - 1,149

  • Available
    Avail.

    4 Units

  • Model

    The Hanover

2 Bedrooms, 2 Bathrooms

  • Price

    $1,200 - $1,603

  • SQ. FT.

    1,041 - 1,150

  • Available
    Avail.

    12 Units

  • Model

    The Raylen

  • Price

    $1,255 - $1,695

  • SQ. FT.

    1,145 - 1,146

  • Available
    Avail.

    4 Units

  • Model

    The Locklear

3 Bedrooms, 2 Bathrooms

  • Price

    $1,397 - $1,724

  • SQ. FT.

    1,318 - 1,319

  • Available
    Avail.

    2 Units

  • Model

    The Bennett

  • Price

    $1,598 - $1,962

  • SQ. FT.

    1,540 - 1,541

  • Available
    Avail.

    1 Units

  • Model

    The Surry

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Ashton Reserve at Northlake features modern one, two and three-bedroom apartments for rent in the desirable Northlake neighborhood in Charlotte, NC. Perfectly located just minutes from premier shopping and dining, this community places convenience at your fingertips, while being nestled in a serene setting surrounded by lush landscape. Northlake Mall abounds with options to satisfy your inner fashionista, while REI covers your desire for adventure. Dick's Sporting Goods is where you can ensure you're ready for the big game, and Best Buy will have the latest in electronics. Super Target is also just around the corner, taking the hassle our of shopping for everyday essentials.

Management Company: RKW Residential

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Wednesday: 09:00 AM - 06:00 PM
  • Thursday: 09:00 AM - 07:00 PM
  • Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Can you hear your neighbors?

Anonymous · March, 19 2018 · 2 answers
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· Just Now
A
Yes! Wether you want to or not, you have to hear their excessively loud music. Or listen to their conversations well into the late hours of the night, through 1-2 am. Office staff says when you complain of the noise to call the police. It is expensive for the quality of living in this location.
Anonymous · April, 26 2018

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Ashton Reserve at Northlake is a 764 - 1,541 sqft apartment in Charlotte in zip code 28216. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $983 - $1,962. Nearby cities include Matthews, Pineville, Belmont, Harrisburg, and Mount Holly. 28269, 28214, 28206, 28208, and 28202 are nearby zip codes.

  • Price

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  • Availability

  • Model

Ashton Reserve at Northlake

Provided by Property Management

Management Photos (49)

  • (Manager photo uploaded on 02/27/2019) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Manager photo uploaded on 12/09/2019) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Manager photo uploaded on 02/27/2019) Image of Ashton Reserve at Northlake in Charlotte, NC

Provided by Other Residents

Resident Photos (17)

  • (Resident photo uploaded on 11/20/2013) Image of Ashton Reserve at Northlake in Charlotte, NC
  • (Resident photo uploaded on 12/15/2012) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Resident photo uploaded on 08/09/2012) Image of Ashton Reserve at Northlake in Charlotte, NC
  • (Resident photo uploaded on 08/09/2012) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Resident photo uploaded on 01/27/2015) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Resident photo uploaded on 04/06/2015) Image of Ashton Reserve at Northlake in Charlotte, NC
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  • (Resident photo uploaded on 12/04/2015) Image of Ashton Reserve at Northlake in Charlotte, NC
  • (Resident photo uploaded on 10/07/2016) Image of Ashton Reserve at Northlake in Charlotte, NC
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