Review History for anonymous

Biscayne


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anonymous

Resident 2008 - 2021

12/9/2021

I agree with the other reviewer that said this place is not like what it use to be no upkeep. Office staff don’t pick up calls at all… Since Ginko took over it went from bad to worse. Also, complaints to the office about the illegal activities that goes in building 3407 which the office and the maintenance guy is aware of but no one does anything about it. I am sure I will get the usual ‘sorry to hear about this …. Yada yada’ response and call us email us ..etc but no reason to do any of that, because you guys are already aware of it. Place is filthy no one cleans the building anymore trash in the staircase and parking lot for the price we are paying here it’s not even worth it. I went to see a friend / neighbor in building 3401 the other night the building smelled like marijuana it was so bad that it was coming thru the vents and they have a baby. Management is aware of all of this but yet they are only good at “sorry to hear about this call us email us..etc” do something about it for a change.
    Manager

    1/12/2022

    Biscayne
    Hi there, We are truly saddened to hear about your experience. We understand that it can be frustrating if you are not able to connect with the leasing team via phone. Please be sure to leave a detailed voicemail, so that we can promptly return your call and address any concerns. We would love the opportunity to discuss the issues you have described and send out notices to anyone in the building who are not adhering to community guidelines. If you're open to discussing your concerns, please reach out to us at (980)-533-7000. We hope to hear from you soon. Thank you for being part of our community!

    Review 5 out of 17

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    Biscayne

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