I've lived at Circa Uptown for over 2 years. The property has gone downhill significantly since I moved in (September 2016). See below for further detail. The Visitor Parking situation is a nightmare. Circa has changed the visitor parking policy multiple times since I've been here. Each apartment gets one Visitor Pass and must pay $100 to obtain a replacement pass. The current visitor parking policy states the following: " Visitor parking is located on the lowest level of our parking garage. The spaces are marked "Visitor" and your guest must be parked in those spots with the visitor parking pass clearly displayed. If your guest is not parked in the visitor parking spot and/or does not have a visitor parking pass they are subject to be towed." At first glance, it seems like a reasonable policy for an apartment community. However, there currently aren't enough visitor spots for the size of the community (especially on the weekends). In addition, I misplaced my Visitor Pass about a week ago and went to speak with the concierge about purchasing a new pass so my guest could park (my guest had already arrived and was waiting to receive parking instructions from me). The concierge told me there were no longer any parking passes available and was not willing to provide a temporary parking pass to accommodate my guest. This is unacceptable for a "luxury" community. Another issue is the trash chute maintenance. There is a trash chute(s) located on each floor. The chutes are often backed up or clogged and residents just continue to pile bags of garbage in or around the chutes. This causes the areas of the building located in close proximity to the chutes to be smelly and unsightly. I have seen garbage sitting out for over 3 days and have had to call to request the Circa maintenance team to address the issue. Again, this is unacceptable for a "luxury" community. The carpets in the public areas of the building are stained and the walls desperately need to be painted. The gym is usually out of cleaning wipes so there is no way to clean the equipment after use unless you bring your own wipes. The maintenance team is generally helpful although it can take several days for them to address your maintenance request. The Greystar team seems unwilling to provide the level of customer service I would expect from a "luxury" community. For instance, I was charged fee(s) for not providing a copy of my renewed renter's insurance policy. I received no warning, just a message about the fee they posted to my account. My policy did not lapse, I just did not provide a copy of my renewal on time so I was assessed a fee without prior warning. As a resident of a "luxury" apartment community, I expect a reminder or heads up about a potential lease violation. The leasing office seems like a revolving door. I think there have been at least 3 property managers since I moved in about 2 years ago. Circa is in a great location which is why I have stayed here but I will consider taking my business elsewhere when my lease expires in January. There are several other communities uptown that seem to have better customer service and better amenities for a similar price point.