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Cortland Cotswold

4817 Water Oak Road, Charlotte, NC 28211
(125 Reviews)
$1,360 - $1,637/mo
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Floor Plans & Pricing

1 Bedroom

Cotswold

1 Bed, 1 Bath | 886 sq. ft.

$1,360

2 Available Units

See Floor Plan Details

2 Bedrooms

Myers Park

2 Beds, 1 Bath | 986 sq. ft.

$1,372

6 Available Units

See Floor Plan Details

Providence

2 Beds, 2 Baths | 1,096 sq. ft.

$1,637

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

B

Average time to respond to reviews

12.33 days

View Community Timeline
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Cortland Cotswold Reviews

(122)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1201642

Verified Resident 2023

11/22/2023

I advise anyone looking to stop in and take a look. If your looking for an excellent place to reside, close schools and shopping area and an overall great experience with the management staff come and take a look and experience customer service at its… See More >
    Manager

    11/23/2023

    Cortland Cotswold
    Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Cotswold
    Review Author Icon

    Resident 1200959

    Verified Resident 2023

    11/20/2023

    Very friendly and cummcative the entire process I was in a rush to move and they helped me and understood my dilemma I love it here and will definitely stay as long as I can and red anyone looking for a peaceful environment

      Manager

      11/23/2023

      Cortland Cotswold
      Hello! Thank you so much for sharing your thoughts with us; it truly makes us happy to hear feedback like this. We're always here for you if you ever need anything at all. -Your team at Cortland Cotswold
      Review Author Icon

      anonymous

      prospectiveVisited 2021

      9/23/2021

      Cortland Cotswold is a beautiful complex! The grounds and building are well maintained and I especially love the fitness center. Stephanie was professional at all times and a delight to work with. Highly recommend to complex to live.

        Review Author Icon

        anonymous

        prospectiveVisited 2021

        9/21/2021

        Beautiful grounds and fitness center. Staff was very friendly and knowledgeable. Easy access to many local area bars and restaurants. Looking to downsize next year and this checks off many of our boxes of what we are looking for.

          Review Author Icon

          Resident 702428

          Verified Resident 2019

          10/3/2019

          Good so far, minor problems like any other apartment complex, but team is very good with quick resolutions. Wish the gym was more expansive like other complexes in the area, but I got such an aggressive price monthly, I am quite content.

            Manager

            10/6/2019

            Cortland Cotswold
            Dear Resident, Thank you for taking the time to share your online review with us. We are glad to hear that you have had a positive experience with our team at Regency. We love receiving feedback from our residents as this helps us make improvements to our community; this is why we have added a beginner's circuit training class every Tuesday at 6:15 pm with our trainer Coley. Please don't hesitate to reach out if there is anything we can assist you with. Hope to see you at our next Elevate class! Regards, Cindy K., Community Manager
            Review Author Icon

            Resident 687590

            Verified Resident 2017 - 2019

            8/30/2019

            Overall, we didnt have frequent issues. But when we did, they were big ones. We received little to no assistance when our neighbors smoked weed and the smell spilled into our unit through the vents for 6 months. We had specifically asked about the policy… See More >
              Manager

              9/5/2019

              Cortland Cotswold
              Thank you for taking the time to share your feedback with us. We hate to hear that your experience living at The Regency was unsatisfactory. As a non smoking community we understand the frustration you feel if others decide not to follow the guidelines of their lease agreement. Our goal is to provide our residents with the best customer service and living experience. I'd greatly appreciate the chance to speak with you in regards to your concerns and see how we can improve moving forward. Please feel free to reach out to us at TheRegency@cortland.com if you would like to discuss this. Have a great labor day weekend! -Your Team at The Regency
              Review Author Icon

              Resident 643052

              Verified Resident 2019

              5/21/2019

              Great experience thus far. The property needs to be pressure washed badly now that the pollen has stopped falling. Amanda Dover is extremely helpful and super friendly. She has been very welcoming to help us get settled quickly. The maintenance staff is quick and very… See More >
                Manager

                6/26/2019

                Cortland Cotswold
                Hello Resident, Thank you for taking the time to share your positive feedback with us. We are thrilled to know you have had a good experience with the staff here at The Regency. Our maintenance team has a pressure washing schedule in place and should be headed toward your building soon. We will notify you within 48 hours prior to pressure washing your building. Best Regards, The Regency Team
                Review Author Icon

                Resident 639438

                Verified Resident 2018 - 2019

                5/13/2019

                The staff at the community is always friendly, helpful and energetic! Every encounter I have with them has been great. Overall like the community- apartments seem to be put up quickly/ without quality( crooked corners, not level windows, superglued floor molding) but overall looks decent… See More >
                  Manager

                  5/14/2019

                  Cortland Cotswold
                  Hello Resident, Thank you for your kind review; we are happy to pass along your comments to the team. We strive to provide the best possible customer service, and it is great to see you had such a positive experience. If there's anything we can do for you, we are happy to help! - Your Team at The Regency

                  Updated Review

                  Review Author Icon

                  Robert_D624

                  Resident 2019

                  5/9/2019

                  Unscrupulous! Old buildings need constant repair. The ceiling fell down...twice in two weeks. Paint splatters all over the flooring. Lawn maintenance is a joke. Premium rent for substandard apartments. Stay far, far aw ay!

                    Manager

                    5/10/2019

                    Cortland Cotswold
                    Hello Robert, Here at The Regency, we strive for excellence and are disappointed to hear that you experienced anything less. We have to admit we are little confused about this review, as you have recently raved about your experience with our team and the community. We'd like the opportunity to discuss your concerns in more detail. Please reach out to us at (704) 364-6021 at your earliest convenience to discuss how we can turn this experience into a positive one. Regards, Cindy K., Community Manager
                    Review Author Icon

                    Resident 623443

                    Verified Resident 2018 - 2019

                    4/4/2019

                    Staff is Great, Community is great. Maintenance very affective in resolving issues quickly. Suggest Exterior should be power washed down, excessive dust and dirt. Also should give pet DNA a try, way too much dog waste around the community. Overall this is a great community/… See More >
                      Manager

                      4/8/2019

                      Cortland Cotswold
                      Hello Resident, We're happy to hear you had such a positive experience with our team! We love to hear from our residents and appreciate the feedback. As the nice weather approaches, we will begin to pressure wash our building's breezeways, sidewalks, and stairs. You will be receiving a notification as to when this will take place in the community. Concerning the pet waste, our service team routinely patrols the community grounds to pick up any litter or pet waste, but if there is a specific area that is not receiving attention, please let me know. We will also keep an eye out for anyone not following this policy and give violations if the behavior continues. Please don't hesitate to reach out to us if there's anything more we can do! Regards, Cindy K., Community Manager
                      Review Author Icon

                      Resident 616804

                      Verified Resident 2019

                      3/18/2019

                      I give a huge thumbs up to these apartments and highly recommend them. It's a little bit pricey but the value far exceeds the price! They make sure you are completely satisfied and they do everything completely first class and I couldn't be more satisfied.

                        Manager

                        3/26/2019

                        Cortland Cotswold
                        Hello Resident, It brings us so much joy to hear you had such a positive experience with our team thus far and we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! - Your team at The Regency.
                        Review Author Icon

                        Resident 608091

                        Verified Resident 2018 - 2019

                        2/25/2019

                        Nobody picks up their dog poop. The grounds would be a lot nicer if they actually took the time and fined pet owners who dont pick up. The parking is a mess not enough parking spaces for residents. Cheap remodel the kitchen looks great but… See More >
                          Manager

                          2/27/2019

                          Cortland Cotswold
                          Hello Resident, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to think that anyone that moves into our community will uphold the policies and regulations put in place to help ensure a comfortable living environment for everyone. Our service team routinely patrols the community grounds to pick up any litter or pet waste. However, if you are aware of an area that we may be missing, please let us know so we can keep a closer eye on it. We have enforce a parking policy and assigned parking permits to every resident to ensure easy parking. I'll be happy to meet with you and go over any other concerns. Please feel free to contact me via email at cindy.kurien@cortland.com or give me a call at 704.364.6021. Regards, Cindy K., Community Manager
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                          Resident 586502

                          Verified Resident 2018

                          12/24/2018

                          Great community is a perfect part of Charotte, just south of uptown. Very nicely renovated and updated apartments. Even though this apartment complex is the most affordable of the Courtland communities, the staff treats everyone with upmost respect and courtesy.

                            Review Author Icon

                            Resident 580080

                            Verified Resident 2018

                            12/6/2018

                            Its a quiet and clean apartment complex, with beautiful new kitchens! I was so pleased when I first saw my apartment. It had fresh paint as well. The management team is also really friendly and responsive

                              Review Author Icon

                              Resident 579491

                              Verified Resident 2017 - 2018

                              12/5/2018

                              Ever since day one when I moved into the regency I've been treated like this is home and it makes this feel like a very comfortable place to live. The staff are super friendly and helpful in any situation in regards to the apartment, and… See More >
                                Manager

                                1/8/2019

                                Cortland Cotswold
                                Hi neighbor! Thank you for your kind words! I'm very happy to hear that you feel welcomed and at home at The Regency. Please let us know if you ever need anything at all. -Your Regency Team
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                                Resident 577006

                                Verified Resident 2017 - 2019

                                5/29/2019

                                Great place to live. Staff is friendly and they have the best maintenance team I have ever dealt with in an apartment. Convenient to shopping yet still quiet and wooded. Best place we have lived in a long time!

                                  Manager

                                  12/17/2018

                                  Cortland Cotswold
                                  Hi neighbor, While I am glad to hear that you have enjoyed the community, I am disappointed to hear about the issues with dog waste on the property. Our service team patrols the community and picks up any litter or waste routinely, but if there is a specific area that is not receiving attention, please let me know. We will also keep an eye out for rule breakers and give lease violations if the behavior continues. If you have any further questions or concerns, please feel free to reach out to us at TheRegency@cortland.com or by stopping by the office. -Your Team at The Regency
                                  Review Author Icon

                                  Resident 567757

                                  Verified Resident 2018

                                  11/7/2018

                                  I love all the staff. They are super nice and helpful. The only complaints I have are that people dont pick up their dog waste, and somebody keeps coming outside of building 4901 almost every night around midnight blaring music from their car. Also the… See More >
                                    Manager

                                    11/14/2018

                                    Cortland Cotswold
                                    Hello valued resident, Thank you for taking the time to leave a review! Please do not ever hesitate to reach out to us regarding issues or concerns you may have, no matter how minor you may feel they are. We are always happy to help! Our service team does routine walks of the community to make sure that our grounds are clean, but if you notice an area that is being missed, please let us know so we can ensure it is picked up in the future. Next time the resident blaring music comes by late at night, we ask that you please call our after-hours number to get our courtesy officer. He can speak with the neighbor and issue a lease violation if the behavior continues. Our service team is trained in pest control and backed by licensed entomologists. If you are seeing bugs outside your building we can even treat the exterior for them! Just let us know. Again, if you have any concerns like this in the future, please let us know. We're always happy to help. You can reach us at TheRegency@cortland.com or by stopping by the office. -Your Team at The Regency
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                                    Resident 547685

                                    Verified Resident 2018

                                    10/24/2018

                                    This is the best apartment complex I've lived in. The service is excellent all around. The people in the office are very friendly, maintenance requests are resolved very quickly, upkeep of the grounds is great, and communication about events, safety and other offerings is excellent.… See More >

                                      Updated Review

                                      Review Author Icon

                                      Resident 547664

                                      Verified Resident 2016 - 2018

                                      9/26/2018

                                      The best, hardest working staff Ive encountered. They are polite, professional and always do the extra! The maintenance team is impressively responsive, especially during a recent Hurricane Florence, and the management is fully engaged.

                                        Manager

                                        10/1/2018

                                        Cortland Cotswold
                                        Hello Neighbor, Thank you for taking the time to leave us a review! We wanted to make sure that everything was taken care of for our residents during Hurricane Florence and are happy that you noticed all the hard work in both communicating updates and prepping the community for the storm. Please let us know if you ever need anything at all! -The Regency by Cortland Team
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                                        Resident 539295

                                        Verified Resident 2017 - 2018

                                        9/6/2018

                                        The Regency and the staff take all the worry and concerns of apartment living out of my hands with how well they overachieve in customer service. I really enjoy living here and plan on calling this my home for the foreseeable future

                                          Manager

                                          9/21/2018

                                          Cortland Cotswold
                                          Hi Neighbor! We greatly appreciate your kind words! We aim to provide stress free living here at the Regency and I am glad to hear that we have succeeded in doing so. Please let us know if there is ever anything more we can do for you! Regards, Your team at The Regency
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                                          Resident 538056

                                          Verified Resident 2018

                                          9/5/2018

                                          Leasing office staff were very friendly and helpful. But I moved in to find a terrible cockroach infestation. I had the maintenance team treat the apartment for the problem but still had to buy my own supplies to have on hand at home to kill… See More >
                                            Manager

                                            9/20/2018

                                            Cortland Cotswold
                                            Hello, I am very sorry to hear that you have had an issue with pests. Some times it takes more than one treatment to get rid of pests entirely. We had our service team out to spray again yesterday. Please let us know if the problem persists or if you need anything else. I can be reached at the office or via email at barry.klapish@cortlandpartners.com. Regards, Barry K., Community Manager
                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2017

                                            8/17/2018

                                            My very first week of moving here I had water bugs, slimy bugs, and mice. I lived near a woody area I saw a few snakes in the front and back of the apartment. I went to management with every issue I had and they… See More >
                                              Manager

                                              8/28/2018

                                              Cortland Cotswold
                                              Hello, Thank you for taking the time to leave us a review. We greatly appreciate all feedback we receive - whether negative or positive - as it allows us the chance to find new areas to improve. I apologize that you were disappointed in the charges at move-out, but pet stains in the carpet necessitated that it be replaced. If you have any further questions or concerns around this, please reach out to me directly at barry.klapish@cortlandpartners.com. Regards, Barry K., Community Manager
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                                              Resident 528498

                                              Verified Resident 2018

                                              8/17/2018

                                              Very peaceful... so nice to find a place that feels like home without any hassle! Would definitely recommend to family and friends! Was move in ready at exactly the time I needed to move in. I love how caring and welcoming the apartment staff is.… See More >
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                                                Resident 483644

                                                Verified Resident 1995 - 2019

                                                3/27/2019

                                                The maintenance staff, Sheron Jones and Hector Melendez, do an excellent job in responding to any apartment issues! They are professional, courteous, and efficient. The alcove area (front of the apartment) and stairwells desperately need to be professionally power washed. The cement area in front… See More >
                                                  Manager

                                                  8/2/2018

                                                  Cortland Cotswold
                                                  Hello Neighbor, Thank you for taking the time to leave us a review! I am happy to hear that you have had a positive experience with our team, but noticed you rated us poorly on grounds. We are currently hard at work giving our landscaping a face lift. The front of the community is receiving a full make over. If there is another area of the community that you have noticed as a problem, please let us know. You can reach us at TheRegency@Cortlandpartners.com. -Your Regency Team
                                                  Review Author Icon

                                                  Resident 505673

                                                  Verified Resident 2017 - 2018

                                                  6/27/2018

                                                  For the most part I’ve had a great experience at The Regency. I would appreciate more attention should be given to the large Trash receptacles areas. People moving out frequently leave large items and the trash containers overflow every other day. Lawn care could do… See More >
                                                    Manager

                                                    7/13/2018

                                                    Cortland Cotswold
                                                    Hey Neighbor! Thanks for taking the time to leave us a thorough and honest review. We are currently hard at work on these issues. We have a new trash company, Waste Pro, and expect things to improve there soon. We have also spoken with our lawn care company and will be teaming up with them to address the walkways next week. Let us know if there is anything else we can do for you by emailing theregency@cortlandpartners.com. Thank you, Barry K., Community Manager

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • BBQ Grills
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Group Fitness Classes
                                                    • Planned Resident Events
                                                    • Resort Style Pool
                                                    • Smoke Free Community
                                                    • Tennis Court
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                                                    Leasing

                                                    Located in the popular Cotswold neighborhood and minutes away from major employers like Novant Health and Duke Energy, our Cortland community offers the best of living near Uptown Charlotte without the hassle. Upscale comforts like wood-burning fireplaces and rainfall showerheads will make you proud to call any of our one and two-bedroom apartments home. Convenience to restaurants and groceries and CATS Bus Station makes your everyday routine a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Head into Uptown Charlotte to treat yourself to some retail therapy at Cotswold Village or explore all its local dining and nightlife spots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 125 number of votes by renters, Cortland Cotswold is currently rated 4 out of 5 stars.
                                                    Cortland Cotswold is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cortland Cotswold is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cortland Cotswold is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cortland Cotswold is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cortland Cotswold is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cortland Cotswold is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 12.33 days to their community reviews in the past year.
                                                    Cortland
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Cortland Cotswold

                                                    March 2024

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                                                    Cortland Cotswold is a 886 - 1,096 sq. ft. apartment in Charlotte in zip code 28211. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,360. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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