Review History for Verified Resident 741683

Elan at Mallard Creek Apartment Homes


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Resident 741683

Verified Resident ā€¢ 2018 - 2020

2/4/2020

My experience is not good.This property is way too old for the rent to be so expensive.I constantly have plumbing problems.My garbage was not collected for two weeks. Even though the issue has been resolved It should not have occurred.I have to pay for cable which I don't use.Cable is outdated I use my streaming.I pay for receiving packages which I dont use.My packages are all delivered to me.I pay for too many things I dont need.This property should not be advertised as luxury properties.I also had to pay $100 dollar extra because of my location.My master bedroom toilet tank is cracked ,what is luxurious about that.I cant wait for my lease to be up.
    Manager

    2/7/2020

    Elan at Mallard Creek Apartment Homes
    We appreciate your feedback, but we're sorry you feel disappointed regarding our pricing policy and a maintenance need. We want our services and amenities to live up to your expectations, and we welcome suggestions from our residents on ways we might improve their living experience. We'd like the opportunity to gather more information from you and address your concerns, so please call us or stop by the office when you have a moment. Thank you!

    Review 31 out of 72

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    Elan at Mallard Creek Apartment Homes

    March 2024

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