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Element Ballantyne

15711 Clems Creek Lane, Charlotte, NC 28277
(143 Reviews)
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 594 - 610 sq. ft.

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1 Bedroom

A6

1 Bed, 1 Bath | 647 sq. ft.

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A1

1 Bed, 1 Bath | 750 sq. ft.

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A1-S

1 Bed, 1 Bath | 829 sq. ft.

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A3

1 Bed, 1 Bath | 1,079 sq. ft.

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A4

1 Bed, 1 Bath | 982 sq. ft.

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A2-S

1 Bed, 1 Bath | 890 sq. ft.

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A2-M3

1 Bed, 1 Bath | 819 sq. ft.

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A5

1 Bed, 1 Bath | 648 sq. ft.

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A7

1 Bed, 1 Bath | 1,079 sq. ft.

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2 Bedrooms

B6S

2 Beds, 2 Baths | 1,269 sq. ft.

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B6

2 Beds, 2 Baths | 1,152 sq. ft.

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B1

2 Beds, 2 Baths | 1,079 - 1,118 sq. ft.

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B5

2 Beds, 1 Bath | 952 sq. ft.

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B3

2 Beds, 2 Baths | 1,152 - 1,269 sq. ft.

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B2

2 Beds, 2 Baths | 1,127 - 1,222 sq. ft.

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B4

2 Beds, 2 Baths | 1,122 sq. ft.

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3 Bedrooms

C1

3 Beds, 2 Baths | 1,438 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B+

Review Ratings

Noise

3.5

Grounds

3.8

Safety

3.5

Office Staff

3.7

Maintenance

3.6

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

17

Manager’s Review Engagement

A

Percentage of reviews responded to

94.12%

Manager’s Review Reply Time

B

Average time to respond to reviews

21.53 days

View Community Timeline
View Community Timeline

Element Ballantyne Reviews

(123)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1237495

Verified Resident 2024

3/23/2024

First and foremost thing is safety and main door can be opened by community staff persons without notice. as it does not have any other locking system person with additional key can directly walk in the house. Patio area cleaning and door paint is not… See More >
    Manager

    3/25/2024

    Element Ballantyne
    Hi Verified Resident 1237495! Thanks so much for letting us know about your experience with Element Ballantyne. We always strive to provide top quality service to every guest. If you're ever in need of more help, please let us know! sincerely, Element Ballantyne
    Review Author Icon

    Resident 1235688

    Verified Resident 2024

    3/17/2024

    From the initial contact, until move in the staff have been very responsive, answering all my questions. On moving in, I had some small maintenance issues that were immediately reaponded to - as in same day. My unit it at the corner of Johnston and… See More >
      Manager

      3/25/2024

      Element Ballantyne
      Verified Resident 1235688, your review about Element Ballantyne made our day! Thanks so much for taking the time to write. Our team makes it their mission to deliver an excellent experience. We're so glad your are happy with your decision to make Element Ballantyne your Charlotte home! Kindest regards, Your Element Ballantyne Team
      Review Author Icon

      Resident 1233330

      Verified Resident 2023 - 2024

      3/9/2024

      Very good and very friendly and all the staff members are really supportive. I really enjoyed here and happy to be part of this world class society and enjoy alot . I really appreciate all the support members of the community

        Manager

        3/12/2024

        Element Ballantyne
        Dear Verified Resident 1233330 - What a lovely thing to say! We appreciate you so much. Thank you for making Element Ballantyne your home and we hope you have a wonderful weekend. Sincerely, Your Element Ballantyne

        Updated Review

        Review Author Icon

        Resident 918404

        Verified Resident 2018 - 2024

        3/4/2024

        When I moved in here in 2018 it was one of 3 considered, after visiting 8-10 overall. It was good, until abrupt and in many residents opinion, unwarranted management changes were made.. bringing in NINA, who is simply not capable!!

          Manager

          3/8/2024

          Element Ballantyne
          Dear Verified Element Ballantyne Resident 918404 - we work hard to provide a fantastic experience for all. It's discouraging to hear that you had a negative experience. We fell short of meeting your expectations, and that's not OK. At Element Ballantyne, we strive to do better, and we humbly ask for the opportunity to make it right. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 542-0810 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Your Element Ballantyne Team

          Updated Review

          Review Author Icon

          Resident 1184832

          Verified Resident 2023 - 2024

          3/2/2024

          Fantastic community. Perfect location to grocery stores and restraunts. The cleanliness is superior to any other community. Communication is always above par. All the amenities are a huge plus!! Staff is superior:)

            Manager

            3/6/2024

            Element Ballantyne
            Dear Element Ballantyne Verified Resident 1184832, Your amazing feedback and rating mean the world to us! Our team makes it their mission to deliver an excellent experience. We're so glad we delivered the expectations you deserve, visit, and we're here if you need any additional info! Sincerely, Your Element Ballantyne Team

            Updated Review

            Review Author Icon

            Resident 957548

            Verified Resident 2023 - 2024

            2/10/2024

            Most of the residents that live here are rude and do not take care of the property. There is a lot of crime that happens here too. I expected the opposite because of the location of the property and since this is the… See More >
              Manager

              2/26/2024

              Element Ballantyne
              Thanks Verified Resident 957548 for taking the time to give us this feedback! We appreciate you. Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info! Kindest regards, Element Ballantyne Management
              Review Author Icon

              Resident 1225262

              Verified Resident 2024

              2/10/2024

              I recently moved into this apartment and the relocation has been very smooth starting from leasing till moving. Even the maintenance staffs are very friendly and they act immediately on the requests raised for any maintenance.

                Manager

                2/26/2024

                Element Ballantyne
                Awww, thanks Verified Resident 1225262! We really appreciate your kind words about Element Ballantyne and the team. Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info! Thank you, Element Ballantyne
                Review Author Icon

                Resident 1224932

                Verified Resident 2023 - 2024

                2/9/2024

                The office staff is friendly and very helpful. The maintenance staff is prompt to respond. The two drawbacks are package delivery is happenstance. The installation of some type of package delivery box would help. Also, the building needs to be washed more.

                  Manager

                  2/26/2024

                  Element Ballantyne
                  Verified Resident 1224932 - you're our first priority! We're happy our team members went Beyond Expectations for you here at Element Ballantyne. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Warmest regards, Your Element Ballantyne Team
                  Review Author Icon

                  Resident 1220389

                  Verified Resident 2024

                  1/26/2024

                  My experience was good, and I got all the information I needed. The staff are professional and responds quickly to any queries. The apartment was cleaned and well prepared for our movein. It was a good experience overall.

                    Manager

                    1/26/2024

                    Element Ballantyne
                    Dear Element Ballantyne Resident and Neighbor, Thank you for taking the time to let us know about your recent experience with the community and team. At Element Ballantyne, it's our pleasure to serve. We will continue to provide you and your family with world class customer service. thank you for making Element Ballantyne your home. See you soon! Best wishes, Your Element Ballantyne Team
                    Review Author Icon

                    Resident 1208677

                    Verified Resident 2023

                    12/15/2023

                    Good good good everything good good everything good everything good everything good everything good good everything great good good everything good good everything good everything good everything good good everything good and everything good good everything good

                      Manager

                      1/5/2024

                      Element Ballantyne
                      Verified Resident 1208677, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Element Ballantyne.
                      Review Author Icon

                      Resident 1185607

                      Verified Resident 2020 - 2023

                      10/1/2023

                      It’s been ok. The office never answers the phone. The printer and the computers in the club house never work. The apartments are to expensive for what your getting. They have these grey little insect bugs !!… See More >
                        Manager

                        10/2/2023

                        Element Ballantyne
                        Dear Element Ballantyne Resident, We appreciate you taking the time to leave us this feedback, as we are always looking for ways to improve. If there is any chance, we can turn your experience around, please don't hesitate to stop by the Leasing Office we are open seven days a week. Sincerely, Element Ballantyne
                        Review Author Icon

                        Resident 1182415

                        Verified Resident 2022 - 2023

                        9/20/2023

                        I enjoy living in Element with my family. It is close to our daughters school and convenient to shopping areas. Great place to live. Maintenance could be a little faster and more responsive, but that is my only issue.

                          Manager

                          9/28/2023

                          Element Ballantyne
                          Dear Element Ballantyne Resident, Thank you so much for your positive and honest review about Element Ballantyne! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Element Ballantyne! We look forward to many positive years to come! Best regards, Element Ballantyne
                          Review Author Icon

                          Resident 1182007

                          Verified Resident 2022 - 2023

                          9/19/2023

                          Go elsewhere. This is an awful place to live for a "luxury apartment" complex. My largest complaint is the amount of smoking that occurs on the complex, despite the fact that every resident is contractually obligated to maintain a smoke free environment. There are a… See More >
                            Manager

                            9/28/2023

                            Element Ballantyne
                            Dear Valued Resident, We are disappointed to learn of your experience here at Element Ballantyne but will take this opportunity to improve and your honest feedback is greatly appreciated. We hope you will give us a chance to turn your experience around. Kindest regards, Element Ballantyne Management
                            Review Author Icon

                            Resident 1171087

                            Verified Resident 2022 - 2023

                            8/17/2023

                            I lucked out with my first apartment being Element Ballantyne. The staff are all amazing which made my apartment search and move-in experience beyond smooth. They have a pool, grills, a gym, and ample walking areas which I use all the time. I would renew… See More >
                              Review Author Icon

                              Resident 1162062

                              Verified Resident 2020 - 2023

                              7/22/2023

                              My experience is rather neutral. We have several service requests pending for long time. There is no playground for children at the property. Fitness equipment in the gym is not sufficient and partly broken.

                                Manager

                                8/2/2023

                                Element Ballantyne
                                Verified Resident 1162062, your satisfaction is our top priority. Please contact the office so we can take you from neutral to positive! Best, Team Element SouthPark
                                Review Author Icon

                                Resident 1159897

                                Verified Resident 2023

                                7/16/2023

                                It is in a perfect location and is a beautiful place to stay in. The amenities are well maintained and cleaned. Apartments with a balcony could use an additional cleaning before being leased to make sure they are not dirty, but overall good apartments to… See More >
                                  Manager

                                  7/21/2023

                                  Element Ballantyne
                                  Dear Element Ballantyne Neighbor, Thank you for taking the time to leave a review for us at Element Ballantyne. We're happy we could meet your expectations, thank you for making Element Ballantyne your home. Sincerely, Your Element Ballantyne Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 1065778

                                  Verified Resident 2022 - 2023

                                  5/12/2023

                                  Great community to live in with very supportive maintenance staff . Always helpful and available both over phone and in person to solve maintenance issue . Flats are well maintained . Scope for improvement on maintaining swimming pool and expand gym , rest all… See More >
                                    Manager

                                    5/13/2023

                                    Element Ballantyne
                                    Dear Element Ballantyne Resident, Thank you for letting us know how you are doing. Your satisfaction is our top priority and we always appreciate honest feedback and ways we can improve as a team and community. Sincerely, Element Ballantyne
                                    Review Author Icon

                                    Resident 1116926

                                    Verified Resident 2018 - 2022

                                    2/28/2023

                                    Overpriced. Apartments are nice enough and staff is better than many places. However, the building is located on a major road resulting in noise and can be difficult to get in and out. For the premium paid at this apartment, it seems like corners are… See More >
                                      Manager

                                      3/8/2023

                                      Element Ballantyne
                                      Dear Element Ballantyne Resident, Reviews like this give us motivation and help us ensure we provide high-quality care and your honest feedback is always appreciated.
                                      Review Author Icon

                                      Resident 1114313

                                      Verified Resident 2019 - 2022

                                      2/19/2023

                                      I'm very happy living at Element Ballantyne. The staff is super. Excellent amenities. Spacious 1-bedroom floor plan with an awesome kitchen! Location is convenient to I485 and several shopping areas with great restaurants!

                                        Manager

                                        2/22/2023

                                        Element Ballantyne
                                        Dear Valued Element Ballantyne Resident, We're happy you found our staff to be so supportive during your experience here at Element Ballantyne. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                        Review Author Icon

                                        Resident 1109340

                                        Verified Resident 2022

                                        2/6/2023

                                        It has been nice I think that dog poop needs to be picked up in some areas and the grass is dead and not green. I think communication needs to be better when an items doesn’t work in the apartment it took way too long… See More >
                                          Manager

                                          3/1/2023

                                          Element Ballantyne
                                          Dear Valued Element Ballantyne Resident, We really appreciate your feedback! Our team strives to deliver an excellent experience, and always appreciate your honest feedback. Kindest regards, Element Ballantyne Management
                                          Review Author Icon

                                          Resident 1086787

                                          Verified Resident 2022

                                          11/19/2022

                                          The apartment was not move in ready, it had broken bathroom doors,dirty dishwasher,oven&washing machine. No proper response from leasing office when we asked on when they will get things fixed . Will never suggest anyone to lease an apartment in this community

                                            Manager

                                            11/28/2022

                                            Element Ballantyne
                                            Verified Resident 1086787, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Are you available to stop by the Leasing Office for an in person meeting? Kindest regards, Nina A.
                                            Review Author Icon

                                            Resident 1085817

                                            Verified Resident 2022

                                            11/16/2022

                                            The property is kept up well. The staff are amazing! Perfect location for our family including the fur babies. The amenities are fantastic and the staff does a great job keeping everything in working order and clean. The resident functions are enjoyable.

                                              Manager

                                              11/28/2022

                                              Element Ballantyne
                                              Hi Resident 1085817, Thank you so much for your positive comments about Element Ballantyne! We strive for 100% satisfaction and always appreciate to hear how we are doing. Have a wonderful week and holiday season. Kindest regards, Element Ballantyne

                                              Updated Review

                                              Review Author Icon

                                              Resident 1064224

                                              Verified Resident 2022

                                              10/21/2022

                                              Hello, about this request, I made it on lie ant the portal webpage, was a great and quick response on the maintenance service request, it was really easy to schedule on the webpage and was resolved on the next two days,

                                                Manager

                                                10/25/2022

                                                Element Ballantyne
                                                Dear Valued Element Ballantyne Resident, We are very happy to have provided you with such a positive experience! And truly appreciate you taking the time to express and share your experience. Sincerely, Your Element Ballantyne Team
                                                Review Author Icon

                                                chebeliuk@gmail.com

                                                prospectiveVisited 2022

                                                9/15/2022

                                                Nina is the best!

                                                Just had a meeting with Nina about moving to this place. She’s a great sales person, professional, knowledgeable, and super nice. It’s a first time I meet a person like her. Highly recommend! Hopefully we will move in here!… See More >
                                                  Manager

                                                  9/20/2022

                                                  Element Ballantyne
                                                  Dear chebeliuk@gmail.com, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Element Ballantyne. Kindest regards, Nina A.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 922829

                                                  Verified Resident 2021 - 2022

                                                  7/25/2022

                                                  I really enjoy living at this community. Convenient to everything and great amenities! There’s a nice walking trail for me and my pup to walk daily. The staff is always friendly and helpful too! Definitely a thumbs up!… See More >
                                                    Manager

                                                    8/30/2022

                                                    Element Ballantyne
                                                    Dear Verified Resident 922829, Thank you so much for your positive comments and for going into great detail about your experience as a valued resident at Element. We are always on your side. Have a wonderful week. Sincerely, Your Element Ballantyne Team

                                                    Features & Amenities

                                                    Parking
                                                    • Garage and Storage Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $25. Restrictions: We welcome 2 pets per apartment home. Pet rent is $25 per pet. There is a $350 pet fee for each pet. Breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $25. Restrictions: We welcome 2 pets per apartment home. Pet rent is $25 per pet. There is a $350 pet fee for each pet. Breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 1 and 2 Bedroom Floor Plans
                                                    • Business Center
                                                    • Clubhouse
                                                    • Clubhouse with Media Center
                                                    • Coffee Bar
                                                    • Courtyard with Fire pit
                                                    • Dog Park and Pet Wash Station
                                                    • Fitness Center
                                                    • Grilling Stations
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Outdoor Fireplace
                                                    • Resident Car Care Center
                                                    • Walking Trails
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                                                    Leasing

                                                    Welcome Home to Element Ballantyne, a premier apartment community located within the enviable address of the Ballantyne area of Charlotte. Element Ballantyne offers signature one, two and three bedroom apartment homes. Our homes offer many accommodating features including: sunrooms, espresso cabinetry with granite countertops, wood-inspired plank flooring, stainless steel appliances, roman tubs and washer and dryers in every home. We invite you to escape to your quiet retreat or enjoy easy access to the shopping, dining and entertainment that Ballantyne has to offer.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3234

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 143 number of votes by renters, Element Ballantyne is currently rated 4.3 out of 5 stars.
                                                    Element Ballantyne is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Element Ballantyne is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Element Ballantyne is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Element Ballantyne is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Element Ballantyne is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Element Ballantyne is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 94.1176% of their community reviews in the past year.
                                                    Managers have replied within 21.53 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $25 per pet. There is a $350 pet fee for each pet. Breed restrictions do apply.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $25 per pet. There is a $350 pet fee for each pet. Breed restrictions do apply.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2024

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                                                    Element Ballantyne is a 594 - 1,438 sq. ft. apartment in Charlotte in zip code 28277. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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