#1,215 #17 #101

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The Park at Caterina

10019 Plum Creek Lane, Charlotte, NC 28210
(458 Reviews & Surveys)
$1,260 - $1,600/mo
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Floor Plans & Pricing

1 Bedroom

Messina

1 Bed, 1 Bath | 680 sq. ft.

$1,260

15 Available Units

See Floor Plan Details

2 Bedrooms

Naples

2 Beds, 2 Baths | 934 sq. ft.

$1,470

11 Available Units

See Floor Plan Details

Milan

2 Beds, 2 Baths | 1,048 sq. ft.

$1,600

6 Available Units

See Floor Plan Details

Tuscany

2 Beds, 1 Bath | 837 sq. ft.

$1,365

3 Available Units

See Floor Plan Details

Venus

2 Beds, 1 Bath | 826 sq. ft.

$1,312

2 Available Units

See Floor Plan Details

Florence

2 Beds, 1 Bath | 904 sq. ft.

$1,417

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.2

Safety

4.1

Office Staff

4.7

Maintenance

4.7

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

37

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.30%

Manager’s Review Reply Time

B

Average time to respond to reviews

10.05 days

View Community Timeline
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The Park at Caterina Reviews

(202)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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  • Recently Lived In
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Updated Review

Review Author Icon

Resident 1148789

Verified Resident 2023 - 2024

3/6/2024

The staff here is super nice. Maintenance request are usually taken care within 24hrs. The neighbor are nice and quiet. Close to many shops n restaurants. Hospitals and Dr's nearby. I love the decision I made of moving here

    Manager

    3/12/2024

    The Park at Caterina
    Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.

    Updated Review

    Review Author Icon

    Resident 1089181

    Verified Resident 2022 - 2024

    3/6/2024

    I have been here for 2 years and have been very happy with the service response, attention to detail and the friendly, helpful and professional staff. TJ, Imahni and Kamal are awesome as well as the maintenance staff.

      Manager

      3/12/2024

      The Park at Caterina
      Thank you so much for the kind words. The entire team makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Park at Caterina home. If there is anything that I can ever do for you, please feel free to contact us here at the office. Kindest Regards, Tronell Wynn
      Review Author Icon

      Resident 1232138

      Verified Resident 2021 - 2024

      3/5/2024

      I decline to share as my views are not positive..I'll keep my negative comments to my self my ratings should speak for themselves. I've been here almost 3 years and the apartments are now under new management which is a lol better but still not… See More >
        Manager

        3/15/2024

        The Park at Caterina
        Dear valued resident, My team and I would like to extend our sincerest apologies to you for your experience here at The Park at Caterina. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 704-533-9953 or caterina@hrpliving.com. Kindest Regards, Tronell Wynn, Community Manager
        Review Author Icon

        Resident 1230352

        Verified Resident 2019 - 2024

        2/28/2024

        Esta mejor esta administraci?n es m?s atenta y r?pida para solucionar nuestros problemas, creo que les falta un poco mantener limpios los pasillos de las escaleras a los departamentos pero fuera de eso todo es estupendo afortunadamente he tenido un buen servicio y atenci?n de… See More >
          Manager

          3/1/2024

          The Park at Caterina
          Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.

          Updated Review

          Review Author Icon

          Resident 1175361

          Verified Resident 2023 - 2024

          2/17/2024

          The front office staff are friendly, hardworking people. Imani & Jamal are the managers there and they are legit people to communicate and work with. The community is pretty much quiet minus the loud cars,lol.

            Manager

            2/19/2024

            The Park at Caterina
            Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Tronell Wynn, Community Manager
            Review Author Icon

            Resident 819767

            Verified Resident 2022 - 2024

            2/5/2024

            La cominudida de las mejores del ?rea muy limpio el personal muy amable los vecinos muy respetuosos y tranquilo el ambiente sin quejas de ningun tipo en lo personal encantada de vivir en the park at caterine sin duda ...

            Manager

            2/7/2024

            The Park at Caterina
            Verified Resident, thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely,

            Updated Review

            Review Author Icon

            Resident 1219286

            Verified Resident 2019 - 2024

            1/29/2024

            Love this community. Leasing staff and maintenance are so friendly and supportive. Manager always send us email regarding any updates. If you need something they always listen, you feel super welcomed!!

              Manager

              1/31/2024

              The Park at Caterina
              Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.
              Review Author Icon

              Resident 1215524

              Verified Resident 2023 - 2024

              1/8/2024

              I cannot blame my property management for my neighbors above me (who were a bit troublesome), but once those people moved out, I do not have any complaints. The people here are all cool in my eyes. FA

                Manager

                1/17/2024

                The Park at Caterina
                Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.
                Review Author Icon

                Resident 1213427

                Verified Resident 2023 - 2024

                1/2/2024

                I just moved here from California so I'm getting to know the area, so far, it's been a good experience. I signed a years lease, but if things keep going the way they have been I'll probably opt for another year..happy new year to your… See More >
                  Manager

                  1/17/2024

                  The Park at Caterina
                  Dear Valued Resident, Thank you so much for the kind words. The entire team at <Property Name> makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling <Property Name> home. If there is anything that I can ever do for you, please feel free to contact me at <Phone Number> or <Email Address>. Kindest Regards,
                  Review Author Icon

                  Resident 1212036

                  Verified Resident 2004 - 2023

                  12/27/2023

                  I moved in this apartment back in February 2004(February 2024 will be 20 years).this apartment complex has gone through different ownership in my almost 20 years living here.… See More >
                    Manager

                    1/2/2024

                    The Park at Caterina
                    Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Tronell Wynn, Community Manager
                    Review Author Icon

                    Resident 1210967

                    Verified Resident 2023

                    12/22/2023

                    It's really nice to be in a community where the people are really friendly. I feel safe at night. Just hope things stay this way all the time. Don't have nothing else to say concerning the apartment at this time.

                      Manager

                      12/27/2023

                      The Park at Caterina
                      Dear Verified Resident, Thank you so much for the kind words. The entire team at The Park at Caterina takes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Park at Caterina home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Tronell Wynn, Community Manager
                      Review Author Icon

                      Resident 1207362

                      Verified Resident 2023

                      12/11/2023

                      Imahni was amazing at helping me and my friend find an apartment. Completely sold us on the community and was very inclusive with renters while on our tours. Very friendly and helpful and definitely recommend speaking to her if you have any questions or concerns.

                        Manager

                        12/13/2023

                        The Park at Caterina
                        Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Tronell Wynn, Community Manager
                        Review Author Icon

                        Resident 1205559

                        Verified Resident 2021 - 2023

                        12/6/2023

                        I love being over here. It's quiet and tucked away. The new office staff is friendly and always willing to help. Maintenance is always on point! The apartments themselves are old and could use updating but it seems like this new… See More >
                          Manager

                          12/8/2023

                          The Park at Caterina
                          Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Tronell Wynn, Community Manager
                          Review Author Icon

                          Resident 1203639

                          Verified Resident 2022 - 2023

                          11/30/2023

                          Great community! The management team and maintenance team are awesome and always professional. Also can't get any better with the location of the park at caterina. It's around everything! Definitely recommend checking it out

                            Manager

                            12/4/2023

                            The Park at Caterina
                            Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Tronell Wynn, Community Manager

                            Updated Review

                            Review Author Icon

                            Resident 1090381

                            Verified Resident 2020 - 2023

                            11/27/2023

                            I was pretty happy when I moved in, the staff was great, it still is, neighbors were wonderful, not so much anymore. I think it needs to be a closer look at who is renting. Inhave had alreadybissues with two tenants that came after me,… See More >

                              Updated Review

                              Review Author Icon

                              Resident 1196754

                              Verified Resident 2023

                              11/17/2023

                              It was an easy process moving in. I toured on a Saturday, submitted the application on Sunday, was accepted by Monday or Tuesday and moved in the following week, very quick! It has been great thus far. Absolutely love TJ in the leasing office. Community… See More >
                                Manager

                                11/21/2023

                                The Park at Caterina
                                , thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                Review Author Icon

                                Resident 1197035

                                Verified Resident 2023

                                11/7/2023

                                I love this community. It has everything I need and is very convenient to local stores and shops. My neighbors are very kind. My apartment is just perfect for me. All my visitors love it as well. I love seeing the deer at the property.… See More >
                                  Manager

                                  11/9/2023

                                  The Park at Caterina
                                  , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                  Review Author Icon

                                  Resident 1196879

                                  Verified Resident 2021 - 2023

                                  11/6/2023

                                  Since the new management company took over things have gotten better. Things have been cleaner and more community events. There is still room for improvement with garbage pick up, trash around the community and the playground can use an update.

                                    Manager

                                    11/17/2023

                                    The Park at Caterina
                                    , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                    Updated Review

                                    Review Author Icon

                                    Resident 1152010

                                    Verified Resident 2018 - 2023

                                    10/30/2023

                                    Before Hawthorne Mgmt took over I was thinking about leaving. But Hawthorne Mgmt has made this more of a community that I want to live in. The communication has been better and maintenace has improved 100%

                                      Manager

                                      11/9/2023

                                      The Park at Caterina
                                      Dear <Name> or Valued Resident, Thank you so much for the kind words. The entire team at <Property Name> makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling <Property Name> home. If there is anything that I can ever do for you, please feel free to contact me at <Phone Number> or <Email Address>. Kindest Regards, <Full Name, Title>
                                      Review Author Icon

                                      Resident 1193690

                                      Verified Resident 2023

                                      10/27/2023

                                      Excelente atenci?n a futuros residentes por parte de la administraci?n y tranquilo ambiente alejado del ruido, las mascotas son m?s que bienvenidas y los vecinos son tranquilos y respetuosos, perfecto lugar para vivir

                                        Manager

                                        11/1/2023

                                        The Park at Caterina
                                        , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                        Updated Review

                                        Review Author Icon

                                        Resident 1123794

                                        Verified Resident 2020 - 2023

                                        10/17/2023

                                        I have lived here going on 4 years. And it's been absolutely amazing it's very quiet. People stay to their self but also help when needed. Another thing that I love about this community is that they have all of the stores that I love… See More >
                                          Manager

                                          10/24/2023

                                          The Park at Caterina
                                          , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                          Review Author Icon

                                          Resident 1190302

                                          Verified Resident 2023

                                          10/17/2023

                                          It's honestly a quiet neighborhood it's so peaceful and I feel very comfortable living here it honestly feels like home already and the staff are super sweet and always super respectful and very good at explaining things to always make sure we understand

                                            Manager

                                            10/24/2023

                                            The Park at Caterina
                                            , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                            Review Author Icon

                                            Resident 1185338

                                            Verified Resident 2023

                                            9/29/2023

                                            Wonderful experience. Everything was flawless and the staff keep in touch. No issues that I'm aware of and I feel as if this is an excellent community for anyone to call home. The pool being opened after Labor Day is an added touch.

                                              Manager

                                              10/3/2023

                                              The Park at Caterina
                                              , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                              Updated Review

                                              Review Author Icon

                                              Resident 1126635

                                              Verified Resident 2023

                                              9/27/2023

                                              Nice quiet community, close to grocery stores and restaurants. Staff is nice and kind make they make a point to say hello. Cute dog park for pet owners. Complaints answered promptly. The apartment also hosts events from time to time.

                                                Manager

                                                9/30/2023

                                                The Park at Caterina
                                                , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                                Review Author Icon

                                                Resident 1178355

                                                Verified Resident 2014 - 2023

                                                9/8/2023

                                                Nothing to add Nothing to add Nothing to add nothing to add Nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to… See More >
                                                  Manager

                                                  9/14/2023

                                                  The Park at Caterina
                                                  , thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer and Dryers
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $25. Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
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                                                  • Cats Allowed
                                                    Fee: $350. Rent: $25. Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
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                                                  Other
                                                  • Abundant Closet and Storage Space
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Black Appliances
                                                  • Business Center
                                                  • Clubhouse
                                                  • Coat Closets
                                                  • DishWasher
                                                  • Double Closets Available
                                                  • Fitness Center
                                                  • Gooseneck Faucet in Kitchen
                                                  • Grilling Area
                                                  • Linen Closets
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Outdoor Fireplace and Lounge Area
                                                  • Park-like Setting
                                                  • Pet-Friendly Community
                                                  • Plank Flooring
                                                  • Playground
                                                  • Pool
                                                  • Refrigerator
                                                  • Screened Patio
                                                  • TV Lounge
                                                  • Tile Tub Surrounds
                                                  • Tiled Backsplash in Kitchen
                                                  • Trash Compactor
                                                  • Under Cabinet Lighting
                                                  • Valet Trash Service
                                                  • Walk In Closets
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                                                  Leasing

                                                  Welcome home to The Park at Caterina Apartments in the desirable Pineville area of south Charlotte, North Carolina. Here you ll find a peaceful, pet-friendly community, exquisite amenities to meet your every need, 1- and 2-bedroom apartment homes with plank flooring, updated kitchens, abundant storage, and full-size Washers and Dryers in every home. Gather in our open concept floor plans with friends and family, find refreshment in the tranquility of your home, or watch the sunset on your private balcony--the choice is yours. When you claim an address at The Park at Caterina, you ll have the perfect space to easily work from home, unwind in the comforts of your own space or find an adventure that nourishes the soul in the vibrant city of Charlotte. This community is more than a place to lay your head, it s a lifestyle. Live your best life at The Park at Caterina..
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Hawthorne Residential Partners

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Park at Caterina Rated?
                                                  Based on 458 number of votes by renters, The Park at Caterina is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Park at Caterina?
                                                  The Park at Caterina is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Park at Caterina is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Park at Caterina?
                                                  The Park at Caterina is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The Park at Caterina?
                                                  The Park at Caterina is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Park at Caterina is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Park at Caterina?
                                                  The Park at Caterina is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 97.2973% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 10.05 days to their community reviews in the past year.
                                                  Who manages The Park at Caterina?
                                                  Hawthorne Residential Partners
                                                  What is the pet policy at The Park at Caterina?
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $25
                                                  Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
                                                  Cats Allowed
                                                  Fee: $350
                                                  Rent: $25
                                                  Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  The Park at Caterina

                                                  March 2024

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                                                  Baths

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                                                  The Park at Caterina is a 680 - 1,048 sq. ft. apartment in Charlotte in zip code 28210. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,260 - $1,600. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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