#7,048 #151 #562

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Fountains Southend

126 New Bern Street, Charlotte, NC 28203
(204 Reviews)
$1,460 - $2,570/mo
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Move-In Specials

Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any ti...

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Floor Plans & Pricing

Studio

Foster

Studio, 1 Bath | 539 sq. ft.

$1,460 - $2,105

1 Available Unit

See Floor Plan Details

Griffith

Studio, 1 Bath | 528 - 564 sq. ft.

See Floor Plan Details

1 Bedroom

Elizabeth 2

1 Bed, 1 Bath | 700 - 714 sq. ft.

$1,470 - $2,345

3 Available Units

See Floor Plan Details

Caldwell

1 Bed, 1 Bath | 715 - 731 sq. ft.

$1,565 - $2,410

1 Available Unit

See Floor Plan Details

Dilworth 2

1 Bed, 1 Bath | 836 sq. ft.

$1,725 - $2,570

1 Available Unit

See Floor Plan Details

Brevard

1 Bed, 1 Bath | 833 - 852 sq. ft.

$1,755 - $2,565

1 Available Unit

See Floor Plan Details

Elizabeth 1

1 Bed, 1 Bath | 687 sq. ft.

See Floor Plan Details

Dilworth 1

1 Bed, 1 Bath | 796 sq. ft.

See Floor Plan Details

Graham

1 Bed, 1 Bath | 729 sq. ft.

See Floor Plan Details

2 Bedrooms

Clanton

2 Beds, 2 Baths | 1,298 sq. ft.

See Floor Plan Details

Kenilworth

2 Beds, 1 Bath | 863 sq. ft.

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McDowell

2 Beds, 2 Baths | 1,186 sq. ft.

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Hawthorne

2 Beds, 2 Baths | 1,044 - 1,060 sq. ft.

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Stonewall

2 Beds, 2 Baths | 1,077 sq. ft.

See Floor Plan Details

Davidson

2 Beds, 2 Baths | 1,167 sq. ft.

See Floor Plan Details

3 Bedrooms

New Bern

3 Beds, 2 Baths | 1,275 - 1,317 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B+

Review Ratings

Noise

3.8

Grounds

3.5

Safety

2.8

Office Staff

3.9

Maintenance

4.3

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

15

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

B

Average time to respond to reviews

18.13 days

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Fountains Southend Reviews

(180)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 906225

Verified Resident 2018 - 2021

5/19/2021

The apartments and amenities are very nice but the management is terrible. They are rarely available to help you when needed. I had to walk down to the leasing office 5 times before I could catch someone there to help me. They also do not… See More >
    Manager

    5/20/2021

    Fountains Southend
    Thank you for sharing your experience and we really appreciate you taking the time to leave us this feedback. We know our office can become very busy at times and make it a priority to assist every resident or visitor in the best way possible. If you have any further questions, please give us a call. We're always happy to help and will be glad to schedule an appointment to align more with your availability to ensure we don't miss each other!

    Updated Review

    Review Author Icon

    Resident 810152

    Verified Resident 2020 - 2021

    5/17/2021

    Its okay. Luckily the management is really nice and they are doing their best, just some stuff is out of their control. Some people are incredibly loud/hosting louder parties. A lot of pet owners do not pick up after themselves which leads to a lot… See More >
      Manager

      5/28/2021

      Fountains Southend
      Valued Resident, we're happy you found our staff to be so supportive during your experience here at Fountains Southend Apartment Homes. We are always more than happy to assist you if anything else comes up. Take care! Best, Hanna Round Fountains Southend
      Review Author Icon

      Resident 904962

      Verified Resident 2018 - 2021

      5/17/2021

      The Fountains Southend apartments are beautiful, the pool is great, but the people in the leasing office have no idea what they're doing. I would still recommend the Fountains to friends because the community is nice, the parking is convenient, and it's in the best… See More >
        Manager

        6/1/2021

        Fountains Southend
        Valued Resident, we really appreciate your feedback. Throughout the remainder of this month and June, Fountains at Southend will be updating software programs and increasing training to better improve your interaction and experience. Thanks again for the recommendation, and have an amazing day! Best, Hanna Round Fountains Southend

        Updated Review

        Review Author Icon

        Resident 540996

        Verified Resident 2013 - 2021

        2/7/2021

        The apartment management had made the attempt to maintain an appealing and inviting community. They continue to update the common areas and offer creative socially distanced activities to foster resident involvement.

          Manager

          5/28/2021

          Fountains Southend
          Valued Resident, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Fountains Southend Apartment Homes

          Updated Review

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          Resident 813177

          Verified Resident 2018 - 2021

          2/1/2021

          Good place to live, lots of amenities and good location. Things are generally kept clean and in good order. Near everything you'd want and quick access to the light rail. It does border a dangerous part of town and caution should be used at night.

            Manager

            5/28/2021

            Fountains Southend
            Hi Valued Resident, thank you so much for your positive comments about Fountains Southend Apartment Homes! Thanks again for the recommendation, and have an amazing day! Best, Hanna Round Fountains Southend
            Review Author Icon

            Resident 869207

            Verified Resident 2020 - 2021

            2/1/2021

            The community members are social and friendly. The office holds fun events every month that are great community building activities. Maintenance is taken care of in a timely manner. I enjoy living this this community.

              Manager

              3/3/2021

              Fountains Southend
              Thank you again for taking the time to let us know how we did. We hope you have a great day!
              Review Author Icon

              Resident 563630

              Verified Resident 2020 - 2021

              2/1/2021

              Leasing office response time is VERY slow. Often times no response via emails. There's a weird oily substance on the main parking entrance resident door to building 120. Otherwise, the community is great.

                Manager

                5/28/2021

                Fountains Southend
                Thank you so much for your review and we will be sure to pass along your comments to the team here at Fountains Southend Apartment Homes! We constantly strive to provide great service and a quality experience so candid feedback like this is valued for improvements.
                Review Author Icon

                Resident 868392

                Verified Resident 2019 - 2021

                1/29/2021

                I love living here - the location, staff, and building is excellent. I really don't have anything else to add in other than how happy I've been here. I've recommended it to friends. It's great!!!!!!!!

                  Manager

                  3/3/2021

                  Fountains Southend
                  Valued Resident, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

                  Updated Review

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                  Resident 818148

                  Verified Resident 2019 - 2021

                  1/29/2021

                  The location is great and the team actually take their time to listen. Over the last few years there have been so many improvements which shows the company cares. The community is just a little aged but they are updating new things.

                    Manager

                    3/3/2021

                    Fountains Southend
                    Hi Valued resident, thank you so much for your positive comments about Fountains Southend Apartment Homes! Thank you so much again for your feedback! We hope you have a great day!
                    Review Author Icon

                    Resident 867311

                    Verified Resident 2016 - 2021

                    1/26/2021

                    Jeremy Robbins is fantastic. There is nothing that he is unwilling to address or solve. And so far there's nothing he has never failed to solve Diana is kind and willing to help. Julese is condescending and difficult we avoid her

                      Manager

                      6/1/2021

                      Fountains Southend
                      Valued Resident, your satisfaction is our top priority and we would appreciate the opportunity to improve your experience. However, your wonderful feedback and rating mean a lot to us. Thank you again for the review! Best, Hanna Round Fountains Southend
                      Review Author Icon

                      Resident 867284

                      Verified Resident 2020 - 2021

                      1/26/2021

                      Very comfortable and very good location. Staff is very nice and accommodating to any needs. The residents all seem very nice. Lots of dog owners and most of them clean up after their dog. Some dont but not overly a problem.

                        Manager

                        3/3/2021

                        Fountains Southend
                        Valued Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Fountains Southend Apartment Homes!

                        Updated Review

                        Review Author Icon

                        Resident 818065

                        Verified Resident 2020 - 2021

                        1/25/2021

                        The complex is good and handles our requests right away. The only complaint is that it's very young community with noisy neighbors. During the week while working from home, it sounds like there's a constant bass above us.

                          Manager

                          5/28/2021

                          Fountains Southend
                          Valued Resident, please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for your praise and kind comments about our team. Have a wonderful weekend! Best, Hanna Round Fountains Southend
                          Review Author Icon

                          Resident 866928

                          Verified Resident 2020 - 2021

                          1/25/2021

                          It's a nice community, very well upkept, and the staff is pretty attentive. The fact that you need a key fob to get in every aspect of the building. It does not make it easy when you're carrying groceries, or other items, and constantly need… See More >
                            Manager

                            5/28/2021

                            Fountains Southend
                            Hi Valued Resident, thank you so much for your positive comments about Fountains Southend Apartment Homes. We appreciate you taking the time to leave us this feedback. Best, Hanna Round Fountains Southend
                            Review Author Icon

                            Resident 866844

                            Verified Resident 2020 - 2021

                            1/25/2021

                            Diana, Jeremy, and Julese have been very patient with me as a tenant. I am difficult to work with and I took over a sublease. I appreciate their patience and their responsiveness. My apartment and balcony are both huge especially compared to other 1 bedroom… See More >
                              Manager

                              3/3/2021

                              Fountains Southend
                              Valued resident, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                              Review Author Icon

                              Resident 866785

                              Verified Resident 2020 - 2021

                              1/25/2021

                              Overall I've had a pretty good experience here. It's relatively quiet and the staff is wonderful. My only complaints stem from fellow residents being loud or disrespectful of the community (i.e. loud parties, littering, not picking up after their dogs, etc.)

                                Manager

                                5/28/2021

                                Fountains Southend
                                Valued Resident, thank you again for taking the time to let us know how we did. We hope you have a great day! Best, Hanna Round Fountains Southend

                                Updated Review

                                Review Author Icon

                                Resident 816871

                                Verified Resident 2020 - 2021

                                1/18/2021

                                Very nice and friendly community and very nice spot in SouthEnd, near to almost everything, grocery stores, restaurants etc.... only downside is that internet speed gets really slow from time to time.

                                  Manager

                                  5/25/2021

                                  Fountains Southend
                                  Valued Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Fountains Southend Apartment Homes! Best, Fountains at Southend Management

                                  Updated Review

                                  Review Author Icon

                                  Resident 811654

                                  Verified Resident 2020 - 2021

                                  1/18/2021

                                  Nice modern condos in a great location with great amenities. Not a lot to separate it from the other places in southend but overall I would recommend. I wish all the units had full size balconies and the pool was heated year round though.

                                    Manager

                                    3/3/2021

                                    Fountains Southend
                                    Hi Valued Resident, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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                                    Resident 818825

                                    Verified Resident 2020

                                    9/15/2020

                                    Great community. Everyone here is very friendly, and caring of the environment. The amenities are nice, and well maintained. As with every community, some residents do not follow the rules which can impact your experience here.

                                      Manager

                                      9/20/2020

                                      Fountains Southend
                                      We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                                      Review Author Icon

                                      Resident 818574

                                      Verified Resident 2019 - 2020

                                      9/14/2020

                                      Really good. Have never really had issues. Pet fee is too expensive. Staff is always really helpful. Maintenance is quick. Grounds are always clean and kept well. Lived there for 9 months and never really have issues

                                        Manager

                                        9/20/2020

                                        Fountains Southend
                                        Valued Resident, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
                                        Review Author Icon

                                        Resident 816414

                                        Verified Resident 2019 - 2020

                                        9/11/2020

                                        I've had no issues here whatsoever. Maintenance is always timely and the staff is incredible and accommodating. This year has definitely been a challenge, but they organize socially distant events to keep the community connected and to give the best living experience possible.

                                          Manager

                                          9/20/2020

                                          Fountains Southend
                                          Valued Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Fountains Southend Apartment Homes! Please don't hesitate to reach out to us if there's anything more we can do!
                                          Review Author Icon

                                          Resident 815745

                                          Verified Resident 2018 - 2020

                                          9/10/2020

                                          Overall Fountains is a great place to live. Compared to the community size, the pool and parking are both generous for the South End area. The leasing office/management have always been helpful and responsive. Maintenance is also good, but will occasionally require follow ups to… See More >
                                            Manager

                                            7/10/2021

                                            Fountains Southend
                                            We truly appreciate your for your kind review and we are happy to pass along your comments to the entire team here at Fountains Southend Apartment Homes! If you have any further questions or resident event ideas , please give us a call. We're always happy to help!
                                            Review Author Icon

                                            Resident 815543

                                            Verified Resident 2019 - 2020

                                            9/9/2020

                                            Overall, the community is wonderful. However, the community manager does not run a tight ship and is a pain to work with. I had a number of issues and delays and had to go to IRT management (parent company) directly to resolve.

                                              Manager

                                              9/16/2020

                                              Fountains Southend
                                              Dear Valued Resident, thank you for taking the time to leave a review for us at Fountains Southend Apartment Homes. We appreciate the honest feedback and will continue to make improvements to make Fountains a better community.
                                              Review Author Icon

                                              Resident 812892

                                              Verified Resident 2020

                                              9/7/2020

                                              The leasing office was very helpful in assisting me with the virtual tour, the paperwork and move in. With COVID, it's been a bit difficult to engage in social activities, but the building has tried to create a sense of community throughout. So far, I… See More >
                                                Manager

                                                9/16/2020

                                                Fountains Southend
                                                Thank you so much for your positive comments about Fountains Southend Apartment Homes, especially during this time of us identifying new ways to stay connected. Please do not hesitate to contact us to share new ideas or suggestions to continue making our Community a great place to call home
                                                Review Author Icon

                                                Resident 812858

                                                Verified Resident 2018 - 2020

                                                9/7/2020

                                                Fountains Southend is a huge disappointment. The biggest issue and downfall is the management team. You pay a premium to have the grounds not taken care of, packages lost, the dog park a unsafe disaster, no parking spaces and if you ask about/question any of… See More >
                                                  Manager

                                                  9/23/2020

                                                  Fountains Southend
                                                  Thank you for letting us know of your concerns with our community and team. I appreciate your feedback in how I am being perceived. My intention is to make everyone feel welcome and heard when they have concerns. This is very important to me and I am actively working on making sure this is how my communication is translated. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (980) 207-1206 so we can work towards a better understanding.
                                                  Review Author Icon

                                                  Resident 811696

                                                  Verified Resident 2019 - 2020

                                                  9/3/2020

                                                  It has been an okay experience. The staffs response time was disappointing. I went weeks without hearing about my new lease. However, the staff is very nice. As my time here has progressed, there have been something's I am not to pleased with. I've had… See More >
                                                    Manager

                                                    7/10/2021

                                                    Fountains Southend
                                                    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Pet Allowed
                                                      Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Additional Storage
                                                    • Built-in Shelves in Select Units
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard with Grilling Station
                                                    • Disability Access
                                                    • Elevator in Each Building
                                                    • Fitness Center
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • Hot Tub/Jacuzzi
                                                    • Indoor Pet Wash Station
                                                    • On-Site Management
                                                    • Outdoor Grilling and Picnic Area
                                                    • Package Receiving Service
                                                    • Private Off-leash Dog Park
                                                    • Private Patio
                                                    • Resident Car Care Center
                                                    • Resort Style Swimming Pool with Lap Lanes and Sundeck
                                                    • Roof-top Terrace
                                                    • Short Term Lease Available
                                                    • Smart Home Technology Systems
                                                    • Spacious Kitchen with Granite Countertops and Tile Backsplash
                                                    • Valet Trash Service
                                                    • Vaulted Ceilings
                                                    • links station
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                                                    Leasing

                                                    Get the best of both worlds at Fountains Southend! Indulge in urban-style luxury living right outside of Uptown Charlotte, NC! You ll enjoy apartment features like custom cabinets with a stainless-steel appliance package, granite countertops, tile backsplash, upgraded lighting, and much more. Our community amenities will also dazzle you utilize our refreshing swimming pool with a lap lane and spa, private off-leash dog park and pet spa, fitness center with virtual classes and free weights. Ready to call Fountains Southend your home? Contact us today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IRT Management, LLC

                                                    B+
                                                    B+
                                                    Communities
                                                    111

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    lease2
                                                    Answered on: 03/30/2018
                                                    A: Utility package of $115.00 is required which includes internet, cable, pest control and valet trash. Water is typically around $30.00 and electricity is dependent on how much you use maybe around $50-100.00.

                                                    Frequently Asked

                                                    Based on 204 number of votes by renters, Fountains Southend is currently rated 3.9 out of 5 stars.
                                                    Fountains Southend is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Fountains Southend is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Fountains Southend is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Fountains Southend is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Fountains Southend is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Fountains Southend is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 18.13 days to their community reviews in the past year.
                                                    IRT Management, LLC
                                                    Pet Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. Offer cannot be combined with other specials or discounts.

                                                    Contact Property

                                                    Fountains Southend

                                                    March 2024

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                                                    Fountains Southend is a 528 - 1,317 sq. ft. apartment in Charlotte in zip code 28203. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,460 - $2,570. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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