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Galleria Village

1616 Galleria Club Lane, Charlotte, NC 28270
(105 Reviews)
$1,218 - $2,780/mo

Reviews

(79)

3.7 rating

See Details

105 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1227071

Verified Resident 2021 - 2024

2/16/2024

The apartments are nice and location is great but the handling of recycling is terrible. The owners have made zero effort to improve the system and now require appointments during normal working hours

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    Resident 1217420

    Verified Resident 2023 - 2024

    1/15/2024

    Maintenance is terrrible. Takes forever to get anything. Done now. Hard to get answers for anything from the current office personnel. No one is ever available for anything. Need new staff asap! Definitely dissatisfied!

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      anonymous

      Resident 2020 - 2023

      8/31/2023

      Terrible maintenance and cockroaches

      Have filled out a maintenance request everyday for a week about a leak from my upstairs neighbors. Have not been contacted or had anyone try to resolve this issue. When paying $1500 a month for a 675 sq. ft. one bedroom apartment you would think they would have ample funds to respond to issues quickly. The whole property is infested with roaches. Do not move into this place, it is terrible.

        Updated Review

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        Resident 1067426

        Verified Resident 2021 - 2023

        3/26/2023

        I love it !!! It's the best community. I have lived in this community for 7 years . This is my third apartment. The staff is very now . I have no complaints. This area is perfect for shopping , entertainment and great restaurants.

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          Resident 1124037

          Verified ProspectVisited 2023

          3/21/2023

          Very negative experience. Never rent there. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx ccc c ccxxcxxxxccccxc?....................

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            Resident 1123271

            Verified Resident 2021 - 2023

            3/19/2023

            Really disappointed, Galleria village don't provide good service,we call the office nobody answered and i left a message but no one calls me back,we have leaking water from the Selling and after the fixed the leak problem someone come to fix the selling but the job still not complete. We had a problem with a shower and they took more than two weeks to fix,also we had a problem with refrigerator and we loose all the food we had o freeze twice, after they tried Manny time to fix, someone brought me a used refrigerator. Manny problem's

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              Resident 1114671

              Verified Resident 2020 - 2023

              2/20/2023

              New office manager is extremely rude and will make you wait for 20-30 minutes to drop a rent check off because he is too busy flirting with female tenants. I had to wait over a week to get a water leak on my refrigerator fixed. Sometimes there is so much trash piled by the dumpster it spills into the parking lot.

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                Resident 1114512

                Verified ProspectVisited 2023

                2/19/2023

                Mr. Giovanni (one of the leasing agents) was extremely helpful in answering any questions I had during my tour. He was very personable as well. The complex is in a prime area with shopping centers and close to highways.

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                  Resident 1112016

                  Verified Resident 2023

                  2/10/2023

                  Community is nice and the area is full of options with things to do. Quiet for the most part. Dogs being allowed can affect things. Staff is easy to get along with, but are clearly overwhelmed. It's getting better

                    Updated Review

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                    Resident 1041679

                    Verified Resident 2009 - 2023

                    2/8/2023

                    I've been happy in this community the property staff is great and the complex is well maintained The location is convenient for me and the price is fair for Charlotte it's also pet friendly I like the layout of my apt and the black door

                      Updated Review

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                      Resident 1099320

                      Verified Resident 2023

                      2/8/2023

                      It's been lovely so far. Love my neighbors and the leasing staff. They've been very helpful in getting acquainted and accommodated. The maintenance team responds in a timely manner and they've gotten the job done each time.

                        Updated Review

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                        Resident 1104987

                        Verified Resident 2021 - 2023

                        1/22/2023

                        So far so good. I think apartment needs to install surveillance cameras on the property. There is currently a heavy homeless population growing around the apartment complex. I have seen homeless people walking the the parking lots late at night and near the trash compactor area.

                          Updated Review

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                          Resident 1072910

                          Verified Resident 2021 - 2023

                          1/5/2023

                          Great community. Very quiet and clean. Lots of near by eateries, essential shops and services. Close to downtown Matthews with lots of entertainment around. Very professional staff as well and super friendly.

                            Manager

                            2/15/2023

                            Galleria Village
                            Thank you for taking the time to leave us such a great review! It is greatly appreciated!

                            Updated Review

                            Review Author Icon

                            Resident 1091035

                            Verified Resident 2018 - 2022

                            12/4/2022

                            Ups and downs . Parking is a major problem . Renting to multiple tenants in an apartment that has a limit to which the tenants exceed capacity of the apartment size . Leaving no spots to park . Commercial vehicles are parking in the spots for tenants. I do not feel safe parking 2 buildings away from where I Live. This is new since a year ago . Lots of move outs and move in's but unfortunately now there is no parking

                              Manager

                              12/6/2022

                              Galleria Village
                              Good morning, Thank you for taking the time to submit your feedback. We value you and your concerns. We strive for 100% satisfaction for all of our residents! Please feel free to reach out to me directly to address any additional concerns you may have. Jessica Hagler Property Manager jhagler@rkwresidential.com

                              Updated Review

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                              Resident 1057099

                              Verified Resident 2018 - 2022

                              11/1/2022

                              I've loved my community since I moved in, been here almost 5 years. The only thing I don't like are the neighbors above me who CONSTANTLY make noise and are loud. I wish they could move them from above me.

                                Manager

                                11/4/2022

                                Galleria Village
                                Thank you so much for taking the time to leave a great review! Please feel free to reach out to me directly to address your concerns as we are happy to help in any way we can! Thank you, Jessica Hagler Senior Multi- Site Property Manager Galleria Village & Greylyn Estates jhagler@ rkwresidential.com

                                Updated Review

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                                Resident 1065352

                                Verified Resident 2022

                                10/30/2022

                                It has been enjoyable to date! My neighbors are conscientious and cool! We all try to work together as a community to help with small things like allowing someone to park close to their apartments. The office staff is friendly and responsive.

                                  Manager

                                  11/17/2022

                                  Galleria Village
                                  Thank you so much for the amazing review! We strive for 100% satisfaction and I am so happy to hear that we have provided that to you. Thank you
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                                  Resident 1074003

                                  Verified ProspectVisited 2022

                                  10/10/2022

                                  Nice community, very clean and modern updated apartments. Nice pool, club house, fitness center. The apartments are Big and spacious and very clean. The office staff but I spoke with was really helpful and answered all questions that I had regarding the apartment and upcoming availability.

                                    Manager

                                    10/13/2022

                                    Galleria Village
                                    We're happy to hear you had such a positive experience with our team!
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                                    Resident 1066186

                                    Verified Resident 2022

                                    9/14/2022

                                    So far, the community is wonderful. Super nice tenants and the grounds are kept nicely. The only thing i have not liked so far, is the maintenance resolutions, which i do not believe were appropriate.

                                      Manager

                                      9/21/2022

                                      Galleria Village
                                      Thank you again for taking the time to let us know how we did. We hope you have a great day!
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                                      Resident 1057127

                                      Verified Resident 2017 - 2022

                                      8/21/2022

                                      Was ok until recently . Dealing with maintenance has been a nightmare . I need my issues resolved asap . I need to receive an update . Acting as if someone cares to resolve issues . I don't know what caused this horrible shift

                                        Manager

                                        9/21/2022

                                        Galleria Village
                                        It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to reach out to me directly t discuss your concerns. Jessica Hagler Multi- Site Property Manager Galleria Village & Greylyn Estates jhagler@rkwresidential.com
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                                        Resident 1056365

                                        Verified Resident 2021 - 2022

                                        8/18/2022

                                        There have been a few changes since I've lived in this community. The building that I live in has been painted to make it uniform with the other buildings in the first phase of buildings. A new residential company has taken over and some of the staff has been changed so I'm interested to see if there will further improvements and changes to the community.

                                          Manager

                                          9/21/2022

                                          Galleria Village
                                          Thank you again for taking the time to let us know how we did. We hope you have a great day!
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                                          Resident 1050975

                                          Verified Resident 2016 - 2022

                                          8/2/2022

                                          I love my apartment. It's a one bedroom on the top floor. I love to look out over the horizon in the morning. There are a lot of restaurants in the neighborhood. A movie theater and a park are close by. There are also a lot of stores nearby. All within a 5 minute drive.

                                            Manager

                                            9/21/2022

                                            Galleria Village
                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1049935

                                            Verified Resident 2020 - 2022

                                            7/30/2022

                                            Al principio muy bien yo dir?a que el primer a?o , pero los 2 ?ltimos son fatales esto aqu? esta muy mal ha deca?do un 80% las instalaciones no hay mantenimiento preventivo muy descuidado. No les importa el bienestar y comodidad del inquilino ya estoy esperando que se termine el contrato para mudarme no aguanto m?s vivir aqu?

                                              Manager

                                              9/21/2022

                                              Galleria Village
                                              we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to reach out to me directly. Jessica Hagler Multi- Site Property Manager Galleria Village & Greylyn Estates jhagler@rkwresidential.com
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                                              Resident 1041955

                                              Verified Resident 2018 - 2022

                                              7/4/2022

                                              When I moved in it was good but over the years it is getting worse, bad comunicaci?n with the staff crew, the maintenance problem are not solve on time, the dog poo everywhere,I hope that this new administration will solve our problems,

                                                Manager

                                                9/21/2022

                                                Galleria Village
                                                we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to reach out to me directly. Jessica Hagler Multi- Site Property Manager Galleria Village & Greylyn Estates jhagler@rkwresidential.com
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                                                Resident 1030545

                                                Verified Resident 2007 - 2022

                                                5/30/2022

                                                I would never recommend this place I’ve been here 14 years but the office staff we have now are awful very rude and lie about everything the pool is closed they’ve been lying about waiting for inspection which is totally false as the pool keeps falling inspection,,,, there are extremely unhappy residents here

                                                  Manager

                                                  9/21/2022

                                                  Galleria Village
                                                  we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to reach out to me directly. Jessica Hagler Multi- Site Property Manager Galleria Village & Greylyn Estates jhagler@rkwresidential.com
                                                  Review Author Icon

                                                  Resident 1028500

                                                  Verified Resident 2019 - 2022

                                                  5/23/2022

                                                  Too many residents parking work vehicles on property, taking parking spots from other renters. Maintenance team does bare minimum on completing service request. Most times have to submit request again due to job not being completed thoroughly on first time.

                                                    Manager

                                                    6/2/2022

                                                    Galleria Village
                                                    Thank you for taking the time to leave us feedback about your experience with us. These comments provide an area of opportunity for improvement for us! Respectfully, Galleria Village Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1D

                                                    1 Bed, 1 Bath | 687 sq. ft.

                                                    $1,280 - $1,762

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A1B

                                                    1 Bed, 1 Bath | 609 sq. ft.

                                                    $1,331 - $1,571

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    A1A

                                                    1 Bed, 1 Bath | 598 sq. ft.

                                                    $1,218 - $1,593

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C-

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    2.0

                                                    Safety

                                                    2.0

                                                    Office Staff

                                                    1.7

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    3.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Maximum 2 pets allowed. Rent is $25/month per pet. Pet Fee is $350 per pet.
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                                                    • Cats Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Maximum 2 pets allowed. Rent is $25/month per pet. Pet Fee is $350 per pet.
                                                      Less Info
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                                                    Other
                                                    • Business Center
                                                    • Complimentary Amenity Wi-Fi
                                                    • Convenient to Restaurants and Shops
                                                    • Energy Efficient Appliances
                                                    • Large Picture Windows Allow For Natural Light
                                                    • Neutral Palette For Easy Decorating
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Pantries In Select Apartment Homes
                                                    • Plank Style Flooring Available
                                                    • Plush Carpeting
                                                    • Pool
                                                    • Poolside Grills
                                                    • Public Transportation
                                                    • Recycling Program
                                                    • Resident Car Care Center
                                                    • Spacious Closet
                                                    • Subway Tile Backsplash In Select Apartment Homes
                                                    • White Cabinetry with Brushed Nickel Pulls
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                                                    Leasing

                                                    Live in the midst of excitement without having to sacrifice comfort at Galleria Village Our beautiful community is situated near Matthews in one of Charlotte s most sought after neighborhoods offering easy access to shopping dining and entertainment Galleria Village is part of the Southeast Learning Center of CharlotteMecklenburg School District and zoned for A schools including Matthews Elementary Crestdale Middle and Butler High With a location like this you will wonder why you ve ever lived anywhere else
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bell Partners

                                                    B
                                                    B
                                                    Communities
                                                    267

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 105 number of votes by renters, Galleria Village is currently rated 3.7 out of 5 stars.
                                                    Galleria Village is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Galleria Village is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Galleria Village is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Galleria Village is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Galleria Village is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Galleria Village is rated 1.7/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Bell Partners
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Maximum 2 pets allowed. Rent is $25/month per pet. Pet Fee is $350 per pet.
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Maximum 2 pets allowed. Rent is $25/month per pet. Pet Fee is $350 per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Galleria Village

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Galleria Village is a 598 - 1,337 sq. ft. apartment in Charlotte in zip code 28270. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,218 - $2,780. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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