Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4.57 days |
Contact Property
IMT Ballantyne
12600 District South Drive
Charlotte, NC 28277
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4.57 days |
Word of Caution
We work to ensure all reviews on ApartmentRatings are authentic and free of outside influence, providing good insight to the living experience at the community. For this community, we’ve detected activity inconsistent with this goal and non-compliant with the website’s terms of use. While we have tried to remove such suspect reviews, we can’t be 100% certain we found them all. Please keep this in mind when reading reviews
Hello, Thank you for our team's shout-out! At IMT, We strive to put both our current and prospective residents first with our level of customer service. We are thrilled that our team exceeded your expectations on your tour of our community and answered all of your questions. We can't wait for you to call IMT Ballantyne your new home.
Hello, Thank you for your review of IMT Ballantyne! We are glad that our team has provided you with the level of customer service you deserve. We are thrilled that you enjoy our amenities and the location of our community. Thank you for calling IMT Ballantyne your home. We appreciate your residency with us.
Hello, Thank you for the shout-out to our maintenance team at IMT Ballantyne. At IMT, we strive to put our residents first with a high level of customer service and we are glad that our team addressed all your needs in a timely and efficient manner. We are glad that you enjoy the location of our community as well. Thank you for calling IMT Ballantyne your home. We appreciate your residency with us.
Hello, Thank you for your review of IMT Ballantyne! We are glad that you are thrilled with the level of customer service you deserve. We are glad that you enjoy the location of our community as well. Thank you for calling IMT Ballantyne your home. We appreciate your residency with us.
Thank you for your review of IMT Ballantyne! We are glad that our IMTeam has provided you with the high level of customer service you deserve. We are thrilled that you enjoy our amenities in our community. Thank you for calling IMT Ballantyne your home. We appreciate your residency with us.
Thiago, Thank you for your review and welcome home to IMT Ballantyne! We are glad that our team made your move-in process a breeze. Thank you for calling IMT Ballantyne your new home. We appreciate your residency with us.
We're delighted to know that we lived up to your friend's recommendation, Ashley! We're just as happy to have you here as a resident and we look forward to continuing to provide you the best in apartment living!
Hunter, we appreciate you sharing this wonderful feedback of our community here at District South. Our team is thrilled to read that you've been enjoying so many aspects of living here in the community - please feel free to reach out to us if you ever need anything!
We're sorry to hear you feel this way and we urge you to please reach out to our office when you can. Our team is here to help and we would greatly appreciate getting to learn more about your concerns so that we can help address them, thank you.
Although we appreciate all feedback, we're disappointed to read that your experience with our community hasn't been to your liking. We'd like the chance to learn more about what we can do to better your stay, as well as improve upon our original communication moving forward, so we encourage you to bring your concerns to us in person at our office, thank you.
Nandu, we're deeply sorry to read about some of the inconveniences you've been experiencing in regard to our on-site amenities. We want our residents to be as comfortable as possible here in the community, and we apologize for missing the mark with you. We'd like to learn more about what we can do to improve, so we encourage you to reach out to our office directly to let us know about any additional feedback you may have, thank you.
Thank you for sharing this positive review of District South with us! Our team is thrilled to read that you had an excellent move-in and are loving your home! We're committed to making this community an amazing one to live at, so please reach out to us if you have any questions about anything!
We're saddened to read that your experience here at District South hasn't been to your liking. We deeply care about the experiences of our residents, and we apologize if we gave you another impression. Our team wants you to feel comfortable in your home so if you believe your neighbors are violating our community policies, please let us know. We encourage you to stop by our office to speak with us more about your concerns so that we may work toward improving your stay, thank you.
$1,170
575
3 Units
E1
$1,030
813
N/A
A4
$1,180
709
7 Units
A1
$1,185
800
1 Units
A3
$1,275
775
1 Units
A2
$1,285
1,100 - 1,145
N/A
B2
$1,305
1,204
N/A
B4
$1,315
1,042
1 Units
B1
$1,390
1,176
2 Units
B3
$1,705
1,452 - 1,490
6 Units
C1
**Walk-ins welcome & choose from 3 tour options.** Whether you're looking for a stunning studio, one-, two, or three-bedroom apartment in Ballantyne, NC, IMT Ballantyne offers the best apartments to call home. Each home includes an array of amenities from stainless steel appliance packages and granite countertops to in-home washer/dryers and large walk-in closets. Come home to relaxing community amenities such as a resort-style pool, 24-hour package lockers, and a dog park for your pet.  Just outside their doors, residents have access to the Ballantyne Corporate Park, Ballantyne Village, and other nearby retail, dining, and entertainment in the area. With close proximity to I-485 and I-77, IMT Ballantyne gives residents an easy commute to Charlotte and access to neighboring South Carolina along with everything the greater Ballantyne area has to offer. Come home to IMT Ballantyne.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
IMT Ballantyne
12600 District South Drive
Charlotte, NC 28277