Review History for Verified Resident 911472

Link Apartments Montford

Updated Review

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Verified Resident 911472

VRP 2021

6/28/2021

Everything's great until you work with maintenance. Don't get a patio on the floor level because you'll have bugs. Everyone is great, and the amenities are great as well. It sucks there are hours on the amenities.
Manager

6/29/2021

Link Apartments Montford
Thank you for your review. We are happy to hear you are enjoying our community overall, but we’d like more information on any maintenance mishaps. Please reach out to our office at 980-244-2010 so we may correct any pest control issues. In order to respect quiet hours, we do close amenities at 10pm, however, we will continue to monitor our amenity space use and policies for opportunities to make changes that will best serve the needs of our residents. We apologize for any inconveniences and encourage you to continue to contact our team so we may work toward finding solutions.
1 Previous Review

Previous Review

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Verified Resident 911472

VRP 2021

6/2/2021

Great until I had an issue with my living situation and wasn't properly reached, nor was I given much information on what occurred during the time maintenance went into my apartment for pest control. Once I emailed someone that I was never given a work order of some sort, no one contacted me back. I work and am unable to come in person during office hours and makes communication very difficult for those who are full-time employees.
Manager

6/7/2021

Link Apartments Montford
We regret to hear you are not fully satisfied with your service response, and want to ensure that you always feel confident and comfortable in reaching out to the team for your concerns! Work orders will typically be completed at the earliest opportunity after they are submitted. Detailed notes regarding the work will be left in your unit and also attached to the work order on your online portal. Please do not hesitate to reach out to our team here via phone at (980) 244-2010 or email at [email protected] with any questions or clarification and we will always do our best to advise accordingly! We can make sure to relay any preferences or requests to our team as desired to ensure smooth communication moving forward, so please let us know anytime.

Review 4 out of 69

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Link Apartments Montford

August 2021

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