Review History for Verified Resident 494720

Timbercrest


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Resident 494720

Verified Resident 2019 - 2021

2/20/2021

The apartment unit itself is not bad. Decent location, good view of the trees, and the floor plan isn't bad, but not worth the price since it doesn't have any updated amenities. Very unhappy that they raised the rent during the pandemic when people were struggling - made no sense considering the community amenities (gym, etc) weren't even available to use but yet we're still paying for them. My neighbors are so noisy, constantly arguing and yelling. Bottom floor neighbors let their dog bark for hours, and when I asked a person from the office to confront them, they told me to call animal control as it "would probably be best for the dog, anyways". I'll be moving when my lease is up this time.
    Manager

    2/23/2021

    Timbercrest
    Thank you for your feedback and sharing your review.
    1 Previous Review

    Previous Review

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    Resident 494720

    Verified Resident 2019 - 2020

    2/18/2020

    Overall, experience has been good. I appreciate the cable/wifi being included in the rent. The walkways aren't the cleanest... Also the customer service has not always been great from the office employees especially when inquiring about the "community restroom" near the gym. The pool is nice and the gym is decent.
      Manager

      2/19/2020

      Timbercrest
      Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out via ResidentCare@maac.com so we can discuss your experience further. Please allow 48 business hours for a response. We look forward to hearing from you.

      Review 23 out of 283

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      Timbercrest

      March 2024

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