#1,781 #28 #160

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MAA University Lake

9401 Grove Hill Drive, Charlotte, NC 28262
(372 Reviews)
$1,293 - $3,523/mo
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Move-In Specials

Lease Now for reduced rent! Certain exclusions may apply.

Floor Plans & Pricing

1 Bedroom

11A

1 Bed, 1 Bath | 783 sq. ft.

$1,293 - $2,833

9 Available Units

See Floor Plan Details

2 Bedrooms

22B

2 Beds, 2 Baths | 1,108 sq. ft.

$1,479 - $3,008

12 Available Units

See Floor Plan Details

22A

2 Beds, 2 Baths | 1,018 sq. ft.

$1,499 - $3,003

6 Available Units

See Floor Plan Details

3 Bedrooms

32B

3 Beds, 2 Baths | 1,293 sq. ft.

$1,968 - $3,523

2 Available Units

See Floor Plan Details

32A

3 Beds, 2 Baths | 1,203 sq. ft.

$1,898 - $3,413

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.2

Safety

3.7

Office Staff

4.4

Maintenance

4.5

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.25 days

View Community Timeline
View Community Timeline

MAA University Lake Reviews

(340)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 886829

Verified Resident 2023 - 2024

4/4/2024

Over the past three years, the community has deteriorated. The caliber of people in the complex has also gone downhill. I wouldn't advise anyone with young kids to live in this area. It's very loud at night and very busy. There's also cars that speed… See More >
Manager

4/5/2024

MAA University Lake
Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

Updated Review

Review Author Icon

Resident 948622

Verified Resident 2021 - 2024

2/20/2024

This community so far has been decent. The staff is helpful in information on rental services and options. The maintenance crew is very efficient. We are also kept updated on current situations in the community.

    Manager

    2/22/2024

    MAA University Lake
    Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
    Review Author Icon

    Resident 1225161

    Verified Resident 2022 - 2024

    2/9/2024

    we have nothing but good things to say about the apartment concerns are address right away quiet and safe community. We would gladly recommend others to move here. I wish that my daughter would move here. I have a sister that is thinking… See More >
      Manager

      2/12/2024

      MAA University Lake
      Hi, thank you so much for your positive comments about MAA University Lake! If you have any further questions, please give us a call. We're always happy to help!
      Review Author Icon

      Resident 1219437

      Verified Resident 2023 - 2024

      1/22/2024

      I've been here about 8 months and overall I've had a very good experience. A couple of things though??they have been having issues with the gate not being able to be closed. Which contributed to my car being stolen. I was also told by another… See More >
        Manager

        1/24/2024

        MAA University Lake
        Thank you for your review and sharing your feedback.

        Updated Review

        Review Author Icon

        Resident 413961

        Verified Resident 2022 - 2024

        1/15/2024

        It's pretty nice here. This is my second time leasing here. The before quiet most of the time. It's a spacious community so night walks are fun. Tennis court is nice and pool area is spacious. The gates provide a sense of class. The staff… See More >
          Manager

          1/17/2024

          MAA University Lake
          Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
          Review Author Icon

          Resident 1205125

          Verified Resident 2023

          12/5/2023

          MAA University Lake has terrible service and old apartments full of cosmetic defects and few modern luxuries. The gates are always open, anyone can come in. And the fences are full of holes. But, to be fair, residents seem to like taking shortcuts through them… See More >
            Manager

            12/7/2023

            MAA University Lake
            Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
            Review Author Icon

            Resident 1203101

            Verified ProspectVisited 2023

            11/28/2023

            MAA is a lovely gated community that is high end tech, which in this day and age helps me because I always seem to have my phone if I don't have anything else. I toured the one bedroom and it was a very spacious and… See More >
              Manager

              12/1/2023

              MAA University Lake
              Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MAA University Lake. If you have any further questions, please give us a call. We're always happy to help!

              Updated Review

              Review Author Icon

              Resident 1119702

              Verified Resident 2023

              11/9/2023

              Apartment community is well kept, staff is great, maintenance staff is also very helpful. Close to a lot of shopping options, light rail (easy to get to uptown and Southend), very close to several large employers.

                Manager

                11/11/2023

                MAA University Lake
                Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                Updated Review

                Review Author Icon

                Resident 1162907

                Verified Resident 2023

                10/16/2023

                1. Area is good and secured. 2. Service is very good. 3. property manager is pretty much helpful. 4. One problem is, the car wash service is not okay till now. There is missing of water pipe for washing the car. 5. We have 4 family member, but we… See More >
                  Manager

                  10/18/2023

                  MAA University Lake
                  Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA University Lake ResidentCare@maac.com

                  Updated Review

                  Review Author Icon

                  Resident 1091996

                  Verified Resident 2023

                  10/16/2023

                  Community is good and nice neighborhood along with the environment it provides. Only concern is security the way it was before not the same now. I hope it will put in place to provide safety of all the members in community

                    Manager

                    10/18/2023

                    MAA University Lake
                    Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA University Lake ResidentCare@maac.com

                    Updated Review

                    Review Author Icon

                    Resident 504798

                    Verified Resident 2018 - 2023

                    10/3/2023

                    Nice and very well kept community, Close to supermarket and train station as well as university. Staff is helpful and responsive. All green areas and gardens receive a schedule maintenance keeping the property looking nice

                      Manager

                      10/5/2023

                      MAA University Lake
                      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
                      Review Author Icon

                      Resident 1185454

                      Verified Resident 2022 - 2023

                      9/30/2023

                      The office staff isn't very friendly or understanding. One notice sent out was about them being excited to announce the new towing partner. Amenities out of order or in poor working order, namely the gates and car care dacilities

                        Manager

                        10/1/2023

                        MAA University Lake
                        Hello, thank you; we appreciate your feedback! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                        Review Author Icon

                        Resident 1184870

                        Verified ProspectVisited 2023

                        9/28/2023

                        Its strength is that it is next to my work. Everything else is 1 or maybe 2 stars out of five. There is a gate, but the gate is always broken. There is a fence, but there are more holes than the fence. Apartments and… See More >
                          Manager

                          9/29/2023

                          MAA University Lake
                          Hi, we're disappointed to hear of the negative experience you had at our location. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                          Updated Review

                          Review Author Icon

                          Resident 881105

                          Verified Resident 2021 - 2023

                          8/22/2023

                          Office staff and maintenance staff are very friendly. Fast maintenance service for fixing issues. Pet friendly. Love the swimming pools and grill area. Very quiet community. Near UNCC. Food area nearby

                            Manager

                            8/28/2023

                            MAA University Lake
                            Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

                            Updated Review

                            Review Author Icon

                            Resident 277682

                            Verified Resident 2016 - 2023

                            8/20/2023

                            Good! Not a bad place to live. I have been staying here for a while now. I do not have a problem. Once maintenamce fixed the dyer all with be great. I have been living here since 2016. It is close to my job and… See More >
                              Manager

                              8/24/2023

                              MAA University Lake
                              Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                              Review Author Icon

                              Resident 1159279

                              Verified Resident 2023

                              7/13/2023

                              The apartment complex is nice overall. However, I was not very satisfied with the condition that the apartment was in at move in. The cabinet doors and drawers were clearly old and needed to be properly refurbished or replaced and not simply painted over. The… See More >
                                Manager

                                7/16/2023

                                MAA University Lake
                                Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                Review Author Icon

                                Resident 710333

                                Verified Resident 2023

                                7/6/2023

                                Quick easy and painless. Very helpful staff and things were fixed immediately. They worked with me and Kept me updated on everything I needed to know. Joyce was by far the most helpful person and is my go to contact!

                                  Manager

                                  7/8/2023

                                  MAA University Lake
                                  Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA University Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                  Review Author Icon

                                  Resident 1154804

                                  Verified Resident 2022 - 2023

                                  6/29/2023

                                  The community is quite safe, access to your apartment is not restricted by any traffic or anything else. Everything is in close proximity to the apartments; garbage disposal, gym, pool, office. The office staff is receptive and helpful and the maintenance work are always… See More >
                                    Manager

                                    6/30/2023

                                    MAA University Lake
                                    Hi, thank you so much for your positive comments about MAA University Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                    Review Author Icon

                                    Resident 1149392

                                    Verified Resident 2022 - 2023

                                    6/11/2023

                                    My experience has been a good one so far. Great communication with office staff and good experience with my neighbors. All of my concerns addressed in a timely manner. Only concern has been security gate

                                      Manager

                                      6/13/2023

                                      MAA University Lake
                                      Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                      Review Author Icon

                                      Resident 1145445

                                      Verified ProspectVisited 2023

                                      5/30/2023

                                      The layout was set set up nice , the bed room and kitchen , the washer and dryer and the security lock on the door . The facility like the pool and tennis court and the gym. The atmosphere was great!!

                                        Manager

                                        6/1/2023

                                        MAA University Lake
                                        Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                        Review Author Icon

                                        Resident 1143952

                                        Verified Resident 2023

                                        5/25/2023

                                        Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you… See More >
                                          Manager

                                          5/29/2023

                                          MAA University Lake
                                          Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
                                          Review Author Icon

                                          Resident 1143409

                                          Verified ProspectVisited 2023

                                          5/23/2023

                                          I enjoyed the neighborhood but I feel that it in comparison to it other properties was lacking updates. A new fresh look would definitely increase traffic and potentially make new renters feel satisfied about their choice.

                                            Manager

                                            5/25/2023

                                            MAA University Lake
                                            Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1063833

                                            Verified Resident 2013 - 2023

                                            5/16/2023

                                            I have been living here since 2008,this is my second apartment, very happy here.Management are always helpful,great maintenance,they keep the grounds area is very convenient for shopping and dining, plus public transportation.

                                              Manager

                                              5/18/2023

                                              MAA University Lake
                                              Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                                              Review Author Icon

                                              Resident 1133145

                                              Verified Resident 2022 - 2023

                                              4/20/2023

                                              It has been an ok experience. That's really all I have to say. Maintenance team had been the best. Car broken in 2/3 times. So, like I said it has been an OK experience. Not much to complain about. Thank you

                                                Manager

                                                4/21/2023

                                                MAA University Lake
                                                Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA University Lake
                                                Review Author Icon

                                                Resident 1100043

                                                Verified Resident 2023

                                                4/13/2023

                                                The community has been extremely peaceful and nice. We only have had one incident of people above us being loud but have otherwise been quiet. It has been very refreshing to wake up and see the lake each day and to walk around it in… See More >
                                                  Manager

                                                  4/14/2023

                                                  MAA University Lake
                                                  Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                  Features & Amenities

                                                  Parking
                                                  • Yard
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 24-Hour Fitness Center
                                                  • ADA Accessible
                                                  • Additional Storage
                                                  • BBQ and Picnic Areas
                                                  • Car Wash Center
                                                  • Community Room with Wi-Fi
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Gated Community
                                                  • Internet Cafe
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pest Control Service
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pool
                                                  • Preferred Employee Discount
                                                  • Storage Space
                                                  • Tennis Court
                                                  • Wi-Fi Access
                                                  • WiFi in Common Areas
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA University Lake in Charlotte, NC. All one-, two-, and three-bedroom apartments include an in-unit washer/dryer and stainless steel appliances, while select homes feature garden tubs, high ceilings, and more. Enjoy two sparkling pools and two grilling areas, or take your pup to the dog park where there are no breed restrictions. Practice your serve on the lighted tennis court, or work out in the 24-hour cardio and strength training center. The community is in University Place, within a short distance of UNC Charlotte and the LYNX Blue Line. MAA University Lake is close to ample shopping, dining, and services in the neighborhood. It's also a 15-minute drive from the shopping and dining of Uptown and the NoDa arts district.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 372 number of votes by renters, MAA University Lake is currently rated 4 out of 5 stars.
                                                  MAA University Lake is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  MAA University Lake is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  MAA University Lake is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  MAA University Lake is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  MAA University Lake is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  MAA University Lake is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2.25 days to their community reviews in the past year.
                                                  MAA
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Lease Now for reduced rent! Certain exclusions may apply.

                                                  April 2024

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                                                  MAA University Lake is a 783 - 1,293 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,293 - $3,523. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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