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Madison Southpark Apartment Homes

4605 Colony Road, Charlotte, NC 28226
4605 Colony Road, Charlotte, NC 28226

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Madison Southpark Apartment Homes

4605 Colony Road

Charlotte, NC 28226

 
 
 
 
 
 

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Ratings & Reviews (103 Reviews)

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Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2020
Lived here for a year and a half and this is a review from my own experiences. If you are looking for worry-free living in a comfortable Charlotte community, I advise you keep looking, especially if you travel for work or are otherwise not constantly available… See More
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Madison Southpark Apartment Homes Manager

12/18/2020

While we are pleased to hear that our convenient location and professional team met your expectations, we are disappointed to see that you are unimpressed otherwise. We will be sure to discuss your feedback with our team as we strive to ensure an exceptional experience for our residents. If there is anything else that you feel needs to be brought to our attention, please do not hesitate to reach out to us in the office. Thank you for your rating, and we wish you well.

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2020
I wish I could give the staff question a negative star, or no star at all. The management company is extremely unprofessional. I moved in last June (2019) and had my dog registered as an ESA. Since March (2020) I have received three different phone calls… See More
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Madison Southpark Apartment Homes Manager

07/29/2020

Thank you for your feedback. We?re sorry you feel dissatisfied regarding communication with our team members about your dog and billing questions. We aim to provide exceptional customer service and to be transparent about our pricing and policies. We?d be happy to personally address your concerns and answer your questions. Please email the office your daytime contact information, and we will connect you with a regional manager. Thank you in advance for your time and attention!

 Verified Resident 746533vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2020
Its been a pretty good experience so far. My boyfriend and I are happy with our apartment and how lovely the neighborhood is so far. We havent used all of the amenities yet but we will soon. We cant wait for it to start becoming warmer… See More
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Madison Southpark Apartment Homes Manager

02/25/2020

Hello there, we are delighted you and your boyfriend decided to make a home with us and are pleased to hear how much you're enjoying our community and our many amenities. It is our pleasure to provide you with an outstanding living experience. If there's anything you ever need, please let us know.

ensonman • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2020
I wish I could give this place less than a 1 star. I've done contract work all over the country for almost 20 years and lived in at least 15 apartments. Since I'm never able to be in the city/state when I select the apartment, I… See More
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Madison Southpark Apartment Homes Manager

01/27/2020

Thank you for your candid feedback as our former resident. We're sorry you felt disappointed in your living experience due to maintenance services, pest control, and other concerns. We take pride in providing a clean and comfortable living environment for our residents, and we encourage our residents to notify us if something needs our attention. I'd be glad to speak with you directly to address your concerns, so please email me at [email protected] Please refer to this review and the apartment name in the subject line or body of the email so that we can expedite our response. Thank you in advance for your time!

 Verified Resident 735373vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2020
New management (again) tries at first. But maintenance does not improve. Typical apartment life where you always hear your neighbors stomp and fight. Lawns and parking lots are not kept up. The pool was not maintained at all last year. See More
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Madison Southpark Apartment Homes Manager

01/18/2020

We appreciate your feedback. We're sorry you feel dissatisfied with our community regarding maintenance and noise disturbances. We strive to provide amenities and services to ensure a clean and comfortable living environment, and we encourage our residents to notify us if something needs our attention. As well, we have noise policies in place that all residents and their guests are expected to follow to maintain a peaceful and family-friendly community. We'd like to listen to your concerns in greater detail, so please call or stop by the office at your earliest convenience. Thanks in advance for your time!

 Verified Resident 731065vrp 2010 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/25/2019
Ive lived here for over nine years and found this community to be extremely liveable. Ive lived through many management companies and really like the present one. They are very accommodating and know their business. See More
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Madison Southpark Apartment Homes Manager

12/28/2019

Thanks so much being our resident for over nine years and for giving us 5 stars! We're glad to know that you're happy with our team, and we appreciate your positive comments. Please feel free to reach out to us if you need anything!

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
Hate the parking here.Its never know where to park after 8 PM you have to come home early to get a good parking space. I never stayed in a place where we didn't have designated spaces.We should at least be a sign one per apartment unit!… See More
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Madison Southpark Apartment Homes Manager

12/13/2019

Hello there, we're glad to know that, overall, you're enjoying your experience with us! We appreciate your observations about parking and are sorry that it has posed an inconvenience. We apologize and assure you that we want to find a solution which makes life more comfortable and seamless for you in our community. When you have a moment, please stop by the office or give us a call so we can discuss this further. We look forward to connecting with you soon.

 Verified Resident 725817vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
Overall we have been pretty satisfied. A lot of our appliances were broken or not even plugged in at all when we moved in. At one point they fixed something and somehow made it worse and thankfully someone else who was more knowledgeable fixed it. Again.… See More
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Madison Southpark Apartment Homes Manager

12/13/2019

Thank you for letting us know how much you've enjoyed the spaciousness of your home. We're sorry to hear about the issues with your appliances upon move-in, however. If you have any concerns that remain unresolved, please see us in the office so we can get that rectified immediately. We appreciate your review!

 Verified Resident 717638vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2019
Other than one incident with our car getting broken into a few weeks ago, everything has been fantastic. The staff has been so courteous and helpful. Everything was done in a timely manner, no delays. Maintenance has been excellent as well See More
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Madison Southpark Apartment Homes Manager

11/19/2019

Thank you for providing a review. We're glad to hear that overall our community has met your expectations and that you've found our teams to be hospitable and accommodating. Our team works hard on a daily basis to ensure the community fosters peace of mind and a sense of well-being, so we find the comment about your car somewhat alarming. We would like to gather some more details, so please come by the office or give us a call at your nearest opportunity. We appreciate your time.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2019
My minor maintenance requests take a week to be addressed despite posing safety concerns, office staff haven't returned my calls, they are often not in the office despite signs on the door stating they are open. No one cleans up after their dogs, the dog park… See More
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Madison Southpark Apartment Homes Manager

03/08/2019

Thank you for your candor. As you mentioned, our community is under new management, and we're eager to raise the bar on quality and service. Your feedback is welcome and encouraged as we work toward elevating the living experience for all our residents. Since you've had trouble reaching our team about your maintenance issue, I'd like to assist in facilitating a resolution. Will you please email us at [email protected] with your contact information, so a member of our Regional Team is able to reach out to you directly. Thank you!

Frank_T723 • Resident 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
Please note that I did not experience any of the problems listed below when the Madison was still the Fairington. I would rate the Fairington at close to 4 stars. However, for the Madison, I sincerely believe even one star is too many. They do not… See More
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Madison Southpark Apartment Homes Manager

02/12/2019

Frank, thank you for your candid observations as a long-term resident. Our community is no longer under the management company you mentioned, so we hope to see your satisfaction restored as we elevate service to our standards. Your feedback as a resident is always welcome and appreciated. If these problems persist, please do not hesitate to reach out to our onsite team directly. We hope to earn a more positive review from you in the future.

 Verified Resident 594325vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2019
Move in was good. Since move in - horrible. No customer service at all. You cannot reach the office staff nor do they address any concerns. They do not respond to emails or voicemails. When maintenance does come, you receive no notice as to what time… See More
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Madison Southpark Apartment Homes Manager

01/26/2019

We are disheartened to read your disappointing feedback. While we're glad your move-in was seamless, we expect our team members to provide the same great service your received during the leasing process. We apologize for any inconvenience and invite you to please meet with our Community Director onsite to address any unresolved issues. We look forward to hearing from you. Thanks!

 Verified Resident 591333vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2019
I absolutely love Madison at Southpark. I have lived here for many years and love the community. Or is a great location and the new company along with its employees are top-notch! Everyone has been Very responsive and attentive to all of my needs. The office… See More
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Madison Southpark Apartment Homes Manager

01/14/2019

Nothing makes us prouder than knowing you've felt so genuinely cared for! Thanks for taking the time to share about the "top-notch" service you've enjoyed. :)

 Verified Resident 588133vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2018
I appreciated that the previous staff knew my name. And they were super-friendly. The current staff has had a lot of changes, so it's not the same vibe. The apartments are spacious and the upgrades are good. I like all the natural area around the property.… See More
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Madison Southpark Apartment Homes Manager

01/03/2019

Thanks for the thoughtful review! We understand that a community feels more close-knit when the team knows everyone by name, and we look forward to building that rapport with you, too. If we can ever be of service, please don't hesitate to call or stop by the office.

 Verified Resident 587318vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/26/2018
The apartments are old on the outside but newly renovated on the inside. They are not worth the price they go for and the area is not kept up well. I have been here only a year but my rent is going up almost $100 a… See More
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Madison Southpark Apartment Homes Manager

01/04/2019

We do our best to provide our residents with beautiful homes without undue increases in rent. We'd like the opportunity to listen to your feedback in greater detail, so we can improve your experience in our community. Please call or stop by the office when you have time to talk. We look forward to connecting with you.

 Verified Resident 587308vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/26/2018
So far I move it! I've been here for a few months and everything has been going great. It's a quiet community, close to everything I need to be close to (Mall, uptown, south end, etc). I had a problem with my mailbox and maintenance had… See More
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Madison Southpark Apartment Homes Manager

01/02/2019

Thanks for sharing your fantastic experience with our maintenance team! We'll pass along your compliments.

 Verified Resident 580827vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2018
there are park benches around the campus & the one right in front of my building is damaged & missing parts I would like for it to be fixed I'm not sure if it broke or someone vandalized it, also I've noticed many of the building… See More
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Madison Southpark Apartment Homes Manager

12/11/2018

Hello, your feedback is greatly appreciated. Thanks for making us aware of the damaged park bench and breezeway lights. We'll have maintenance look into both of these issues ASAP. Thanks again for letting us know.

 Verified Resident 567404vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2018
Love the community overall. Very nice and clean apartment homes. However, when management changed maintenance changed as well. The maintenance guys that we had prior where very fast about coming to take care of issues. Now the front office wants us to go online to send… See More
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Madison Southpark Apartment Homes Manager

11/08/2018

Thanks for sharing your review! We are glad that you "love" our community, but we're saddened to hear of any delays with our maintenance team's response. If you continue to experience this issue, please contact me at [email protected] Refer to this review and the apartment name in the subject line or body of the email to help speed up my response. Thank you for your time!

 Verified Resident 567036vrp 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2018
Lived here for 3 years, 3 different owners so it's been annoying. My rent goes up every year, technology charges are now included even though I would never buy cable on my own. Would like security cameras installed bc my, and others, cars have been broken… See More
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Madison Southpark Apartment Homes Manager

11/09/2018

We truly appreciate your feedback which alerts us to areas to improve. We strive to provide exceptional living at the best price and would like to resolve your concerns as soon as possible. Please stop by the leasing office so we can discuss these in more detail. We look forward to hearing from you soon. Thanks!

 Verified Resident 561891vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/24/2018
I was happy with this apartment at first but over a couple of years and a few different management companies it has gone downhill. One company imposed renovations to the insides of the apartments while we were still living in them which was a huge inconvenience… See More
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Madison Southpark Apartment Homes Manager

10/29/2018

Thanks for your review. With recent changes and updates, our goal is to improve our residents' experience. I apologize for any inconvenience or distress that you've experienced, and I would appreciate the opportunity to speak with you directly. Will you please email me at [email protected] so I can learn more? Referring to this review and the apartment name in the subject line or body of the email will help expedite my response. I look forward to hearing from you.

 Verified Resident 544401vrp 1999 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2018
I have lived here 20 years , the gutters on my bldg need to be cleaned out because when it rains the water floods my balcony , and the gutters on the front on my bldg are falling off , to bad I only have 200… See More
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 Verified Resident 554754vrp 2012 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2018
A great place to live. It's so convenient to the grocery store and any king of shopping you prefer. The office and maintenance staff are great and really know how to provide excellent customer service. See More
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Madison Southpark Apartment Homes Manager

10/16/2018

Our team is jumping for joy knowing that their "excellent" service is so appreciated! Thanks a million!

 Verified Resident 530146vrp 2007 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2018
Still to early to tell with new management. Staff is of high, helpful quality. Time required to respond to service request is frustrating. I would be able better to answer this question after a longer period of time. See More
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 Verified Resident 547453vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2018
Has been great so far. Love the location................................................... See More
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Madison Southpark Apartment Homes Manager

09/28/2018

We really appreciate your fantastic review! We love providing a top-quality and ideally-located home for our residents, and our team loves hearing how pleased you are to live in our community. Thanks a bunch for sharing the great news with us!

 Verified Resident 541886vrp 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2018
I have lived in my current apartment for 3 years. Before this, I lived in another apartment in this same complex for 7 years. No apartment complex is perfect but Madison South Park is very good. How much do I like it ? I just signed… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Washer/Dryer

General

  • 24-Hour Emergency Maintenance
  • Balconies or Patios with Storage
  • Clubhouse
  • Community Rewards and Resident Review Program
  • Convenient to SouthPark Mall
  • Dog Park with Agility Equipment
  • Fitness Center
  • Fully Furnished Apartments
  • Granite Countertops
  • Hard Wood Flooring
  • Highly Ranked School District
  • National Relocation Program
  • Nest Thermostats
  • Online Resident Services
  • Pool
  • Pre-qualified Renter's Insurance Available
  • Premium Cabinetry with Brushed Nickel Pulls
  • Premium Plumbing and Lighting Fixtures
  • Security Deposit Alternative Available
  • Summer Kitchen with Grills
  • Tennis Court
  • Two-Inch Blinds Throughout
  • USB Outlets
  • Valet Trash Service
  • Walk In Closets
  • Wi-Fi Enabled Diming Lighting
  • Wi-Fi at Pool, Clubhouse and Fitness Center
  • Woodburning Fireplace

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,009 - $3,403

  • SQ. FT.

    860

  • Available
    Avail.

    3 Units

  • Model

    A1

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,326 - $3,049

  • SQ. FT.

    1,170

  • Available
    Avail.

    3 Units

  • Model

    B1

  • Price
    Price

    $2,049 - $4,732

  • SQ. FT.

    1,170

  • Available
    Avail.

    3 Units

  • Model

    B1 - Fully Furnished

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,638 - $5,576

  • SQ. FT.

    1,400

  • Available
    Avail.

    3 Units

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Highmark Residential
VIEW 241 COMMUNITIES

Welcome to your new luxury apartment at Madison Southpark Apartments. Our premier community is located in Charlotte, North Carolina and offers an optimum living environment designed with your comfort and conveniences in mind. Choose from a one, two or three-bedroom furnished and non-furnished apartments each offering a spacious floor plan, newly renovated interiors and a long list of amenities available to meet your every need. Residents enjoy the newly renovated interiors and top of the line services available to provide them with the highest standards of service possible. From designer kitchens completely laid out with new appliances to the spacious walk-in closets; this pet-friendly community is ready to treat you to a life of luxury. Whether you are an active person that wants to experience all that life has to offer or you just want to kick back and enjoy your own personal space, Madison Southpark is the right choice. Contact us today to take a personal tour or apply online!

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Madison Southpark Apartment Homes?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Madison Southpark Apartment Homes?
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is Madison Southpark Apartment Homes?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 11 days to their community reviews in the past year.

Who manages Madison Southpark Apartment Homes?
Highmark Residential

What is the pet policy at Madison Southpark Apartment Homes?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Madison Southpark Apartment Homes Gallery

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Floor Plans
Resident Uploaded Photos

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Madison Southpark Apartment Homes is a 860 - 1,400 sqft apartment in Charlotte in zip code 28226. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,009 - $5,576. Nearby cities include Matthews, Pineville, Belmont, Harrisburg, and Mount Holly. 28210, 28270, 28277, 28211, and 28134 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Madison Southpark Apartment Homes

Provided by Property Management

Management Photos (42)

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  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 06/30/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
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  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Manager photo uploaded on 02/05/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
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  • (Manager photo uploaded on 08/19/2020) Image of Madison Southpark Apartment Homes in Charlotte, NC
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Provided by Other Residents

Resident Photos (21)

  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
  • (Resident photo uploaded on 09/26/2013) Image of Madison Southpark Apartment Homes in Charlotte, NC
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  • (Resident photo uploaded on 07/27/2016) Image of Madison Southpark Apartment Homes in Charlotte, NC
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