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Mill Pond

3515 Laurel Mill Drive, Charlotte, NC 28262
3515 Laurel Mill Drive, Charlotte, NC 28262

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Mill Pond

3515 Laurel Mill Drive

Charlotte, NC 28262

 
 
 
 
 
 

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Ratings & Reviews (141 Reviews)

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 Property's Favorite
Verified Resident 608047 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
Wonderful environment. It is very quiet and clean. Me and my family love it. The staff was awesome, they did all they could to help with getting us moved in. I would most definitely recommend Mill Pond to others.  See More
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Mill Pond Manager

04/23/2019

We appreciate you sharing your positive experience with Mill Pond! We strive for 5 and will continue to provide you with the level of service that you started with. We are glad that you chose to move into our community!

 Verified Resident 904684vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2021
It's a nice community I think it needs a little remodeling and it'll be perfect. There are a lot of kids but I usually don't hear them through out the day or night which is nice. I like how close the apartments are to the mall… See More
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Mill Pond Manager

05/17/2021

Thank you for your response. We appreciate you and the information that you have given us

 Verified Resident 861719vrp 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/10/2021
Mill Pond apartments are very affordable. The area is great and close to many stores including the mall. The office staff has been great. I been here 6 months and had no problems. I highly recommend to anyone. See More
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Mill Pond Manager

05/10/2021

Thank you for your response. We are happy that you are enjoying your home and that we can be of service.

  Previous Review
· 01/11/2021
 Verified Resident 900918vrp 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2021
New staff all around and they are finally cleaning up the complex. I get help fast and promptly whenever I need it. Maintence is awesome and they fix the issue the right way the first time. Amazing apartment managers in the front office who are kind… See More
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Mill Pond Manager

05/06/2021

Thank you for your response. We are happy that you are enjoying your home and that we can be of service.

 Verified Resident 897110vrp 2016 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2021
Trash has piled up for a month. The compactor stopped working so they have been bringing large construction dumpsters and not switching them when they get full. This is a new problem but still disgusting. No amenities for kids other than a small pool. People fly… See More
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Mill Pond Manager

04/26/2021

Thank you for your response. We have been working closely with the trash company to have the roll offs picked up as quick as they can schedule us. Our new compactor is scheduled for delivery on May 5, 2021. We appreciate your understanding during this time. Please all the office at any time with any concerns.

 Verified Resident 887198vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2021
Apartment location is amazing. The property is clean and organized looking. The neighbors seem nice. My apartment was okay. Didn't know it was handicap accessible, that ultimately changed the way my apartment is laid out. Shorter counters and additional bars in the bathroom essentially take up… See More
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Mill Pond Manager

03/23/2021

Thank you for your kind words and concerns. Please contact the office so we can discuss your apartment.

 Verified Resident 226230vrp 2016 - 2019
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2019
I love it, it's peaceful, the staff is welcoming and is always pleasant and helpful. They keep the premises well maintained. I never had to wait until the next day if I made a maintenance call and never had to call them back. See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

  Previous Review
·
 Verified Residentvrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2021
So far a really good place to live. Love how close I am to the mall and other things. Not to pleased with the traffic here but I expect that especially living by the interstate and the mall. Overall I'm very happy See More
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Mill Pond Manager

03/15/2021

Thank you for your nice review. We at Mill Pond want your stay to always be enjoyable.

 Verified Resident 796466vrp 2017 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
I am always impressed with the professionalism, friendliness and overall interactions with the staff. I recommend my community frequently to people looking to move. I am glad I found a home at Mill Pond. See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

  Previous Review
·
 Verified Residentvrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2021
They were very helpful. The community is great. The apartment was clean and neat when I arrived. Any questions were answered & every one was helpful. No bugs so far , appliances are new & up to date. I'm very pleased. See More
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Mill Pond Manager

02/22/2021

Thank you for your wonderful response.

 Verified Residentvrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/11/2021
I was in need of housing and Mill Pond helped me get my lease signed in less than two weeks.. Everyone was super nice and helpful. My apartment was clean upon my arrival.. I love that I don't have to travel far everything is In Distance… See More
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Mill Pond Manager

01/11/2021

We are so happy that you enjoy your new home. Welcome to Mill Pond

 Verified Residentvrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2021
I love this apartment community! On my move in day the staff in the front office was very helpful and available should I needed their help with anything. The staff of these apartment are helpful they are understanding! See More
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Mill Pond Manager

01/07/2021

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 854363vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2020
The community is nice and quiet. The only issue I have is the trash. There should be more than one dumpster for the community. The trash gets piled up and it is an eye sore. Also, the response from maintenance is terrible. See More
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Mill Pond Manager

12/16/2020

Thank you for your response. We appreciate the feedback. At Mill Pond we value your opinion and will look into this. Please reach out to the property manager if you have any further questions or concerns.

 Verified Resident 851896vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2020
I've really loved the community so far. There's been a lot of adjustments due to Covid 19, but the office staff always finds ways to make the community feel close. The units themselves are very spacious, and the area is beautiful. Plus the property is non… See More
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Mill Pond Manager

12/14/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 834699vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/20/2020
The move-in was great! We were truly surprised and blessed to be approved to this community. The office staff was super nice and the whole process was very quick and convenient. The apartment is very nice and was clean and ready to move in on our… See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 318215vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2017
Recieved a listing of low income housing from the housing authority and I really like Mill Pond community and convient location to shopping and dining along with other entertainment the area was really quiet. See More
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 Verified Resident 379640vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2019
It's dog friendly but no dog park. No playground for kids. No appliances update. Carpet mess up the replace the part with a different color that don't match. I'm very over this place now. I don't see nothing getting better period it See More
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 Verified Resident 807308vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2020
I just moved in but so far so good! The move in process was simple and efficient and the staff seem very nice and helpful. The appartments are nice and clean, and you can't beat the location with concord mills and many stores being nearby. I'm… See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 793375vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2020
So far I am enjoying my new apartment. The flooring is beautiful that covers the living room, hallway, kitchen dining room. The patio is spacious yet cozy. The staff has been attentive and informative so far. See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 788653vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
I love this apartment! The price is phenomenal and the space is really big! I'm really happy that I was able to grab a space as there weren't any available at the time and I just got lucky! The process was smooth sailings and the manager,… See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 774156vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2020
The Complex is very quite and well maintained. And Neighbor r friendly, and from all different states as I am. I loved here, I am waiting on my girlfriend too visit me, and they will love it because u r close to everything. See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 774149vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2020
I have been here for a week now.. It was a really smooth transition. Pretty quiet for the most part. Second floor neighbors have a dog that makes a lot of noise but overall I'm content for now. We will see what the rest of the… See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 758497vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2020
This apartment community is close to dining, entertainment and shopping . There are elementary, middle and high schools within close proximity. Kid friendly neighborhood and sidewalk accessible. Pool, gym and laundry room on-site See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 656202vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2020
I absolutely hate living here. I hate it hands down hands up and allllllllll the way around. I wish I would've stayed we're I was since people were more courteous and respectful to one another. I'm very disappointed. See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. I'll like to apologize that you're not having such a great experience so far at Mill Pond. I want to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Please be sure to contact the office so can can discuss any concerning issues that you may have. Thanks so much, have a great day. Our Residents do Matter!

 Verified Resident 738087vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2020
My experience at this community is Very pleasant. Everyone is friendly and polite. All the residents in my building tend to look out for one another. Which makes you feel more safe and secure. Glad I chose this property See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Verified Resident 718749vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2019
I like it. I dont really have much else to say other than that I filled out the survey and didn't know U would be required to write a minimum of 200 words I believe that's a bit excessive to say I like it See More
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Mill Pond Manager

11/18/2020

Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Mill Pond and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much, have a great day.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Clothes Care Center
  • Laundry On-Site
  • Washer/Dryer Connections
  • Washer/Dryer Rental Available

General

  • Balcony or Patio
  • Black or Stainless Appliances
  • Ceiling Fan
  • Digital Thermostats
  • DishWasher
  • Fitness Center
  • Free Weights
  • Gourmet Kitchen
  • High Ceilings
  • Online Payments Accepted
  • Pool
  • Spacious Kitchen
  • Sundeck
  • Walk In Closets
  • Wi-Fi Access at Pool and Clubhouse
  • Wired for Google Technology

Pets

  • Dogs Allowed
    Deposit: $150
    Fee: $300
    Rent: $10
    Pet Limit: 2
    Comments: Pets Welcome.
    Restriction: Breed Restrictions Apply
  • Cats Allowed
    Deposit: $150
    Fee: $300
    Rent: $10
    Pet Limit: 2
    Comments: Pets Welcome.
    Restriction: Breed Restrictions Apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    650

  • Available
    Avail.

    N/A

  • Model

    1 x 1 650 sq ft

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,050

  • Available
    Avail.

    N/A

  • Model

    2 x 2 1050 sq ft

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,300

  • Available
    Avail.

    N/A

  • Model

    3 x 2 1300 sq ft

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
WRH Realty Services
VIEW 58 COMMUNITIES

Mill Pond Apartments is located just steps from the fabulous shopping of Concord Mills Mall as well as all the delicious dining that surrounds it! Come enjoy all the perks of downtown living without all the traffic and congestion. The unique apartment homes at Mill Pond combine convenience, comfort, and technology for today's lifestyle. Our beautiful interiors are designed to optimize the way you live, work, & play. Come meet our terrific team and enjoy your new home today!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Mill Pond?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Mill Pond?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is Mill Pond?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 44.45 days to their community reviews in the past year.

Who manages Mill Pond?
WRH Realty Services

What is the pet policy at Mill Pond?
Dogs Allowed
Deposit: $150
Fee: $300
Rent: $10
Pet Limit: 2
Comments: Pets Welcome.
Restriction: Breed Restrictions Apply
Cats Allowed
Deposit: $150
Fee: $300
Rent: $10
Pet Limit: 2
Comments: Pets Welcome.
Restriction: Breed Restrictions Apply

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Mill Pond Gallery

Manager Uploaded Photos
Floor Plans

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Mill Pond is a 650 - 1,300 sqft apartment in Charlotte in zip code 28262. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Matthews, Belmont, Pineville, Harrisburg, and Mount Holly. 28223, 28213, 28269, 28027, and 28215 are nearby zip codes.

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  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Mill Pond

Provided by Property Management

Management Photos (18)

  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC
  • (Manager photo uploaded on 04/19/2019) Image of Mill Pond in Charlotte, NC

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