Review History for Verified Resident 849804

The Atherton


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Resident 849804

Verified Resident 2020

12/4/2020

Living at Novel has been a wonderful first year in Charlotte in spite of the COVID restrictions that remain outside of everyone's control. Novel has done a wonderful job adapting their resident engagements along the way and I love how dog-friendly everyone is. My only complaint would be lack of access to the gym. When I chose to lease here it was for the gym. I moved in in January and the gym was set to be open in March. I think it was open for maybe a day before COVID forced it to shut down. When COVID restrictions were lessened, I appreciated the effort to control the number of people in the gym by requesting appointments but I found the process to be clunky and hard to manage. It was also highly frustrating that the hours for a long time were more restrictive than required. Being open only between 9am and 6pm meant that an essential employee like myself was unable to use the gym still.
    Manager

    12/22/2020

    Novel Atherton
    Hi! Thank you so much for your review. We are so happy that we have been able to adjust the hours of the gym to be open longer into the evening. We hope you are now enjoying this space! Best, Team Novel Atherton

    Review 37 out of 52

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