Review History for glamourouslife

The Francis


Updated Review

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glamourouslife

Resident 2018 - 2019

7/1/2019

I love this community because of the care of the office staff and concierge. I moved in during construction in early 2018 and they went above and beyond to provide events while we were waiting for amenities to be finished. Fast forward to now with amenities done we have some beautiful spaces and the pool is truly the best uptown. They have enforced the pool policy which was needed so that residents could enjoy a relaxing time. There had been some unfortunate instances of a few residents violating the guest rule and behaving like a frat house but they have nipped that in the bud thank goodness! It feels like Club Med at the pool and the views and vibes are so relaxing. It's so convenient to have the train stop at our building. The Cares Team throws event's everyone can enjoy. The Leasing office truly takes concerns seriously and does their best to resolve them as soon as possible. The maintenance team is friendly and knowledgeable. If you are moving to Charlotte or are considering moving Uptown I would highly recommend calling Novel Stonewall Station home!
    Manager

    7/7/2019

    The Francis
    Glamourouslife, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Novel Stonewall Station. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
    1 Previous Review

    Previous Review

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    Resident 572291

    Verified Resident 2018 - 2019

    6/19/2019

    I like the touch up improvements and quick response to maintenance requests and cleaning needs in the hallways. The furniture in the 19th floor outdoor patio needs cleaning and concrete needs power washing. also the stairwells and garage need power washing.
      Manager

      11/27/2018

      The Francis
      Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Novel Stonewall Station! We do hope we can be of assistance in the future. Take care!

      Review 12 out of 38

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      The Francis

      March 2024

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