Review History for Verified Resident 716053

The Piedmont


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Resident 716053

Verified Resident 2018 - 2019

11/11/2019

Property looks much better since Bell has taken over. They are slow to address critical concerns if and when they are addressed despite knowledge of health issues being exacerbated by environmental exposure to mold and smoke. The primary concern seems to be collect the rent rather than effectively address tenant concerns. Maintenance is more prompt than when under previous mgmt. Mgmt responsiveness is good, follow through is lacking. Overall, Property is not well lit and dog waste is every where. Apartments are good sized and closet space is ideal. First unit style was poorly designed and poorly ventilated which caused moisture leading to mildew and mold.Had to relocate to different unit. 2nd unit better layout. Older fixtures, rusted bathroom fixtures and windows, and despite requesting pest control in person and in writing, they don't fulfill requests consistently so bugs are bad. Window and door seals have gaps so bugs and heating/cooling efficiency are problematic. Pest control isn't as effective when neighbors don't request so bugs through vents a big problem. Amenities are fair. Nice pool/patio area. That, new landscaping and package lockers are probably best features
    Manager

    11/19/2019

    The Piedmont
    We appreciate your feedback and would love to discuss your situation further if you would like to contact the office directly. If you would like to submit your work orders for the gaps you are seeing and other issues with your heating/cooling, our maintenance team will be out promptly to resolve your items. The only way we can assist you is if you notify us of your concerns. All of our work orders are addressed within 48 hours if not sooner at this time. We also have completed our exterior treatment from pest control and have an onsite professional every Friday to address any issues our residents are experiencing. Please reach out to us anytime to be added to the Friday list or discuss any of these items in further detail. We are always only a phone call away!

    Review 77 out of 318

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    The Piedmont

    March 2024

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