Review History for Verified Resident 825003

The Atlantic Mountain Island


Updated Review

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Resident 825003

Verified Resident 2020 - 2022

2/10/2022

Absolutely horrible experience living here. To them not taking my safety well with someone trying to enter my apartment, limited parking, trash and dog ---- everywhere throughout the neighborhood, office ppl not getting to me in time taking months for a response?
    Manager

    2/18/2022

    Preserve At Mountain Island Lake
    We are sorry you have had a poor experience with parking and the community. We would love to talk to you further. Please reach out to the office directly so we can discuss further
    2 Previous Reviews

    Previous Review

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    Resident 825003

    Verified Resident 2020 - 2021

    12/8/2021

    Horrible do not recommend at alllllllllll. This place has turned upside down since they got new management. I will continue to write awful reviews. Maintenance black guy is rude. Basically said since I'm the only one complaining that theres not too much that they can do. No updates from anyone. It's been 3 weeks.
      Manager

      12/9/2021

      Preserve At Mountain Island Lake
      Hello! Thank you for taking the time to voice your concerns. We would like to discuss this further with you and see what we can do to resolve your work order. Please contact the office at 704-778-3098. Thank you!

      Previous Review

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      Resident 825003

      Verified Resident 2020

      9/28/2020

      The manager is great. She's helped me with a lot and is heavily appreciated. Michael as well. He's always been kind and helpful. Trina can be pretty rude and condescending in how she converses with me
        Manager

        9/29/2020

        Preserve At Mountain Island Lake
        Thank you for your review of Preserve at Mountain Island Lake. We're glad Stephanie, our manager, and Michael have been so helpful to you. Thank you for choosing to call us home.

        Review 42 out of 111

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        The Atlantic Mountain Island

        March 2024

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