Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 83.4 days |
Contact Property
Presley Uptown Apartments
900 East Stonewall Street
Charlotte, NC 28204
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 83.4 days |
Thank you for your high rating! We're so glad that our leasing staff made your first experience at Presley Uptown a positive one. We promise that you'll see that same attitude in everyone here, and hope you'll be happy with us for years to come. -Alex Fortune, Community Director
Thank you for your high rating! We're happy that you are enjoying your stay in our community. Our number one priority is resident satisfaction and we're happy it shows. Thank you for choosing to make your home with us! -Alex Fortune, Community Director
Thank you for your high rating! We're happy that you like our outstanding amenities. We sincerely apologize for any inconvenience you've experienced due to the closure of some amenities. Select common areas in our community are temporarily closed for social distancing purposes during the pandemic. Unfortunately space is limited for parking and we try to make it fair for all our residents with our parking policies. We appreciate feedback from all our residents and are doing our best to come up with a solution to the parking problem. If you'd like to discuss this, or any other concern, please feel free to reach out to me. -Alex Fortune, Community Director, [email protected] or (980) 335-0152
Thank you for your high rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for your residency! -Alex Fortune, Community Director
Thanks for your five-star rating of Presley Uptown. We are thrilled that you are able to speak so highly of your stay in our community. It is wonderful that you have enjoyed 18 happy months with us so far. We look forward to your continued happiness and satisfaction! — Alex Fortune, Community Director
Thank you so much for taking the time to write this incredible review! We are delighted that you feel comfortable and safe in your apartment. - Alex Fortune, Community Director
Thank you very much for your positive review of Presley Uptown. Your honest feedback is appreciated and continues to motivate us in making your living experience an exceptional one. It makes us so happy to know our residents are happy. - Alex Fortune, Community Director
Thank you for your high rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! -Alex Fortune, Community Director
Thank you for your high rating! We are delighted that you feel comfortable and safe in your apartment and our community. Thank you for your residency! J -Alex Fortune, Community Director
We are happy to hear that you are having an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Alex Fortune, Community Director
It's wonderful that you are happy with our customer service; however, we are sorry to hear that your residency did not start off as smoothly as expected. Thank you for bringing your concerns to our attention. We want to make this right if you feel we have fallen short. Please email or call me so we can address your concerns. Thank you. - Alex Fortune, Community Director, [email protected] or (980) 335-0152
Welcome to our community, we appreciate your five-star rating! We're happy that you are enjoying your apartment and our community. Please don't hesitate to reach out to us if we can do anything to help you settle in. We know you'll be very happy here! Alex Fortune, Community Director, [email protected] or (980) 335-0152
Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Alex Fortune, Community Director
We truly appreciate this review! Thank you for the kind words. It's fantastic to hear of your positive experience with us. - Alex Fortune, Community Director
We are happy to hear of your enjoyable experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this wonderful review! - Alex Fortune, Community Director
We are happy to hear that you are having an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Alex Fortune, Community Director
Thank you for sharing this review! We are happy to hear that you love your apartment, but we are sorry to see that you have these concerns. We are always happy to speak to our residents, so please stop by the office, give us a call at (980) 335-0152 or send me an email at [email protected] Thank you. - Alex Fortune, Community Director
Thank you for taking the time to leave this review! We care deeply about our residents and aim to provide the best in customer service and quality. We are pleased that you enjoy the community and are having an overall positive experience! - Alex Fortune, Community Director
We are happy to hear of your wonderful experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this spectacular review! - Alex Fortune, Community Director
We are happy to hear that you are having an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Alex Fortune, Community Director
Thank you for taking the time to express your concerns. We aim to provide the best possible customer service and living experience for our residents, and we would love the chance to speak to you about your concerns. Please note, we do get the carpets cleaned once per quarter. We did check to confirm we do have wipes in the gym. I will be speaking with the housekeeping company to assure they are focusing on these areas. Thank you for bringing this to our attention. If you'd like to discuss your concerns further, please stop by the office, give us a call at (980) 335-0152, or send me an email at [email protected] Thank you. - Alex Fortune, Community Director
Thank you for taking the time to express your concerns. We are eager to do all we can to make your residency a better experience, so please stop by the office, give us a call at (980) 335-0152 or send me an email at [email protected] Thank you. - Alex Fortune, Community Director
Thank you for your review. We take concerns like these very seriously, for our goal is to give our residents the highest quality care and maintain a great living experience. Please be assured that the police do have access to the call box. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (980) 335-0152, or send me an email at [email protected] Thank you. - Alex Fortune, Community Director
Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Alex Fortune, Community Director
We are happy to hear of your wonderful experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this spectacular review! - Alex Fortune, Community Director
N/A
450
N/A
S0
N/A
529
N/A
S7
N/A
598
N/A
S5
N/A
616
N/A
S1
N/A
647
N/A
S6
$1,100
450
1 Units
S8
$1,100
549
N/A
S3
$1,140
647
6 Units
S2
$1,245
696
N/A
S4HC
$1,275
696
N/A
S4
N/A
726
N/A
A1HC
N/A
739
N/A
A9
N/A
765
N/A
A6
N/A
775
N/A
A7.3
N/A
797
N/A
A8
N/A
814
N/A
A5
$1,186
727
N/A
A1
$1,366
713
N/A
A7
$1,380
739
3 Units
A2
$1,381
825
2 Units
A3
$1,426
785
1 Units
A4
N/A
1,048
N/A
B1HC
N/A
1,048
N/A
B7
N/A
1,104
N/A
B2
N/A
1,164
N/A
B4
N/A
1,203
1 Units
B3
N/A
1,222
1 Units
B6
N/A
1,525
N/A
C1
$1,695
1,048
7 Units
B1
$1,840
1,047
N/A
B5
$3,003
1,525
N/A
C1HC
Experience the newest designer apartments in Uptown, Charlotte, NC - the skyline of a big city and the heart of a small town. Perfectly situated where Uptown, Dilworth and Midtown meet is Presley Uptown, a brand new community of luxurious studio, one, two, and three-bedroom apartment homes. Here you will find floorplans featuring modern kitchens, stylish wood plank flooring and panoramic views of the city. Just steps from your door, yet nestled inside the oasis of Presley Uptown, discover a collection of amenities, including a rooftop lounge, a dog park, a state-of-the-art fitness center, and a bike shop.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Presley Uptown Apartments
900 East Stonewall Street
Charlotte, NC 28204