epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	3.9
Office Staff	4.1
Maintenance	4.3
Neighborhood	4.5
SatisFacts™ Tour Survey	4.3/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	3.8/5

Review Count

Number of reviews in the past 365 days	35

Manager's Review Engagement

Percentage of reviews responded to	91.43%

Manager's Review Reply Time

Average time to respond to reviews	22.77 days

Ratings & Reviews (59 Reviews)

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AVERAGE RATING

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Presley Uptown Apartments Manager

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Verified Resident 772896 • 2020 Recommended

Updated 05/27/2020

Reviewed 05/27/2020

The apartment is really nice and office staff is attentive and friendly. Everything pictured online is what it is in person. I even put in a maintenance request and they came 30 minutes later. I have no complaints.

Presley Uptown Apartments Manager28/28/2020

Thank you for your high rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! -Alex Fortune, Community Director

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Verified Resident 771472 • 2017 - 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

Great, I like living here. The maintenance staff is awesome... friendly, professional, and very timely in get the request done. It's a joy to live here. Maintenance has been here all thru the cov19. We appreciate there hard work. See More

Presley Uptown Apartments Manager24/24/2020

Thank you for your high rating! We are delighted that you feel comfortable and safe in your apartment and our community. Thank you for your residency! J -Alex Fortune, Community Director

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Verified Resident 724807 • 2020 Recommended

Updated 05/20/2020

Reviewed 12/09/2019

Outside of this awful covid nonsense; the facilities are closed but still amazing. The building is clean and neat. Having a parking deck is a phenomenon bonus. It's walking distance to teeter, trader Joe's and target. Safe beautiful area right next to the Greenway.

Presley Uptown Apartments Manager17/17/2020

We are happy to hear that you are having an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Alex Fortune, Community Director

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Verified Resident 733252 • 2019 - 2020 Not Recommended

Updated 05/07/2020

Reviewed 01/03/2020

The management staff is very kind and they do their best to take care of issues. The maintenance team is also very friendly, however there are some opportunities there because things are still missed or looked over. The main lobby is beautiful, but the other public… See More

Presley Uptown Apartments Manager17/17/2020

It's wonderful that you are happy with our customer service; however, we are sorry to hear that your residency did not start off as smoothly as expected. Thank you for bringing your concerns to our attention. We want to make this right if you feel we have fallen short. Please email or call me so we can address your concerns. Thank you. - Alex Fortune, Community Director, [email protected] or (980) 335-0152

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Verified Resident 579998 • 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

Stone was a huge help leading up to our move-in date. He made us feel welcome and answered the thousands of questions I had. The apartment is wonderful, and we're looking forward to exploring the community some more.

Presley Uptown Apartments Manager07/07/2020

Welcome to our community, we appreciate your five-star rating! We're happy that you are enjoying your apartment and our community. Please don't hesitate to reach out to us if we can do anything to help you settle in. We know you'll be very happy here! Alex Fortune, Community Director, [email protected] or (980) 335-0152

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Verified Resident 766340 • 2017 - 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

Presely Uptown is the best of best in Uptown living here in Charlotte. Great amenities,friendly courteous staff. Fun activities and an awesome location, that is close to work and uptown night life. I love my home. See More

Presley Uptown Apartments Manager07/07/2020

Thank you for your high rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for your residency! -Alex Fortune, Community Director

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Verified Resident 756923 • 2019 - 2020 Recommended

Updated 04/01/2020

Reviewed 04/01/2020

Wonderful community to live in and be a part of. I would recommend this place to anyone. The minimum characters needed for this survey should be shorter as people do not want to write this much when trying to be helpful See More

Presley Uptown Apartments Manager02/02/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Alex Fortune, Community Director

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Verified Resident 753904 • 2020 Recommended

Updated 03/19/2020

Reviewed 03/19/2020

I haven't lived here very long, but so far it's been grand! Marque made my application process amazing, was thorough on all the follow-up and is a joy to work with! The entire staff is friendly, responsive and great to work with.

Presley Uptown Apartments Manager20/20/2020

We truly appreciate this review! Thank you for the kind words. It's fantastic to hear of your positive experience with us. - Alex Fortune, Community Director

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Verified Resident 752532 • 2018 - 2020 Recommended

Updated 03/16/2020

Reviewed 03/16/2020

The Presley Uptown is a luxury apartment community and its amenities are in line with other apartments with the same description. I have consistently had awesome service from the leasing and maintenance staff here. The complex is noisy given its proximity to the hospital and the… See More

Presley Uptown Apartments Manager17/17/2020

We are happy to hear of your enjoyable experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this wonderful review! - Alex Fortune, Community Director

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Verified Resident 747819 • 2019 - 2020 Recommended

Updated 02/26/2020

Reviewed 02/26/2020

The music they play downstairs is great and I like that they have community events. The staff is friendly although rent is a bit overpriced. All in all it's been a good time living here and will probably renew my lease.

Presley Uptown Apartments Manager27/27/2020

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Verified Resident 743526 • 2016 - 2020 Recommended

Updated 02/10/2020

Reviewed 02/10/2020

Love look and feel of my apartment. The large windows and view is why I stay. I do feel apartments could have been constructed better as street noise is pretty loud inside apartments. Also wish there was more incentives for loyal residents who renew.

Presley Uptown Apartments Manager11/11/2020

Thank you for sharing this review! We are happy to hear that you love your apartment, but we are sorry to see that you have these concerns. We are always happy to speak to our residents, so please stop by the office, give us a call at (980) 335-0152 or send me an email at [email protected] Thank you. - Alex Fortune, Community Director

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Verified Resident 742167 • 2020 Recommended

Updated 02/05/2020

Reviewed 02/05/2020

Very responsive and well managed facility. It's very clean and well maintained. The extra amenities are high quality and never overcrowded. The proximity to stores and grocery are great. We feel very secure And safe due to the gated parking and use of key fobs for… See More

Presley Uptown Apartments Manager06/06/2020

Thank you for taking the time to leave this review! We care deeply about our residents and aim to provide the best in customer service and quality. We are pleased that you enjoy the community and are having an overall positive experience! - Alex Fortune, Community Director

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Verified Resident 740823 • 2020 Recommended

Updated 01/31/2020

Reviewed 01/31/2020

I've only been here for about a week but I already love it. The valet trash is amazing and something I've never had before and I love how friendly all the office staff are. I look forward to continuing to live here for the next year… See More

Presley Uptown Apartments Manager03/03/2020

We are happy to hear of your wonderful experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this spectacular review! - Alex Fortune, Community Director

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Verified Resident 737940 • 2019 - 2020 Recommended

Updated 01/21/2020

Reviewed 01/21/2020

Nice space and good management. Very convenient location with everything on a walkable distance. Guest parking can be improved. Also the pet fee seems too high. Overall, looks like a good place with a good management.

Presley Uptown Apartments Manager22/22/2020

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Verified Resident 737636 • 2018 - 2020 Recommended

Updated 01/20/2020

Reviewed 01/20/2020

Great! I don't know anytoher word to describe it. I have been living here for more than 18 months and the experience is great. The apartment is very close to work(uptown), grocery and parks. Staff is very responsible and caring.

Presley Uptown Apartments Manager21/21/2020

Thanks for your five-star rating of Presley Uptown. We are thrilled that you are able to speak so highly of your stay in our community. It is wonderful that you have enjoyed 18 happy months with us so far. We look forward to your continued happiness and satisfaction! — Alex Fortune, Community Director

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Verified Resident 736401 • 2019 - 2020 Not Recommended

Updated 01/15/2020

Reviewed 01/15/2020

Overall cleanliness and maintenance of common areas could be improved (i.e. wipes in the gym, vacuuming and shampooing the carpets, elevators have trash/spills). The apartments themselves are standard and on par with other apartment buildings in the area. See More

Presley Uptown Apartments Manager17/17/2020

Thank you for taking the time to express your concerns. We aim to provide the best possible customer service and living experience for our residents, and we would love the chance to speak to you about your concerns. Please note, we do get the carpets cleaned once per quarter. We did check to confirm we do have wipes in the gym. I will be speaking with the housekeeping company to assure they are focusing on these areas. Thank you for bringing this to our attention. If you'd like to discuss your concerns further, please stop by the office, give us a call at (980) 335-0152, or send me an email at [email protected] Thank you. - Alex Fortune, Community Director

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Resident • 2019 - 2020 Not Recommended

Updated 01/15/2020

Reviewed 01/15/2020

The units are fine, and if you have a maintenance issue for your unit, they act pretty quickly and reasonably. But forget about using community amenities - staff do the BARE MINIMUM in maintaining them, making a lot of things non-functional. The fire pit doesn't work,… See More

Presley Uptown Apartments Manager17/17/2020

Thank you for this review. Our goal is to provide our residents with the highest quality care and maintain a great living experience, and we regret that you have these concerns. We would like to point out that our fire pit is in working order, so please contact the office for instructions and we will be happy to assist you. In addition, we are in the process of obtaining approval to replace the stationary bikes. We are also in the process of adding another trash bin; please be assured that our team directs attention to the shoots every day to keep them neat and in working order. We would like to work through your concerns with you and invite you to stop by our office, give us a call at (980) 335-0152, or send me an email at [email protected] Thank you. - Alex Fortune, Community Director

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Verified Resident 735074 • 2019 - 2020 Not Recommended

Updated 01/10/2020

Reviewed 01/10/2020

When I first moved in it was operated by GreyStar & a few months later Matrix took over. I was really excited to have moved back to the Uptown area. Until I was unable to use half of the property amenities such as having my name… See More

Presley Uptown Apartments Manager17/17/2020

Thank you for taking the time to express your concerns. We are eager to do all we can to make your residency a better experience, so please stop by the office, give us a call at (980) 335-0152 or send me an email at [email protected] Thank you. - Alex Fortune, Community Director

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Resident • 2019 - 2020 Not Recommended

Updated 01/04/2020

Reviewed 01/04/2020

I strongly suggest you look elsewhere if you're considering this place. The noise here is ridiculous. The walls are so thin that you hear everything from your next door neighbors to the people above you stomping. And if you think you're getting away from it living… See More

Presley Uptown Apartments Manager17/17/2020

Thank you for your review. We take concerns like these very seriously, for our goal is to give our residents the highest quality care and maintain a great living experience. Please be assured that the police do have access to the call box. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (980) 335-0152, or send me an email at [email protected] Thank you. - Alex Fortune, Community Director

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Verified Resident 728364 • 2018 - 2019 Recommended

Updated 12/16/2019

Reviewed 12/16/2019

So far my experience has been excellent. The staff has been helpful, the amenities have been properly cared for, and the community events are well attended and fun. I have been very pleased with Presley Uptown. See More

Presley Uptown Apartments Manager17/17/2020

Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Alex Fortune, Community Director

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Resident • 2018 - 2019 Recommended

Updated 12/11/2019

Reviewed 12/11/2019

Staff is very attentive to my needs as a resident. I have lived here for over 1 year and the location and upkeep have been very good for my wife and me. We are very pleased with our choice to be a part of the community… See More

Presley Uptown Apartments Manager17/17/2020

We are delighted to hear of your overall wonderful experience in our community for the past year! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Alex Fortune, Community Director

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Verified Resident 722518 • 2016 - 2019 Recommended

Updated 12/09/2019

Reviewed 12/02/2019

I think there is an overall desire from the new support staff to provide quality services to its tenants. This has so far been demonstrated by more routinely keeping the premises clean, very friendly way of communicating with its tenants and not coming across as abrupt… See More

Presley Uptown Apartments Manager17/17/2020

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Verified Resident 719328 • 2019 Recommended

Updated 12/06/2019

Reviewed 11/19/2019

The staff is always super friendly and accommodating and maintenance is always very prompt. Common areas are super clean. I like that we are in a very central location and I can walk to a lot of places.

Presley Uptown Apartments Manager17/17/2020

We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Alex Fortune, Community Director

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Verified Resident 723354 • 2019 Recommended

Updated 12/04/2019

Reviewed 12/04/2019

I have been here a week, I love the community. The sky lounge is a thing of beauty, the pool is quite nice and my favorite place, the gym. The only negative I've experienced so far is the hallways at night before the valet trash pick… See More

Presley Uptown Apartments Manager17/17/2020

Thank you for taking the time to leave this review! We care deeply about our residents and aim to provide the best in customer service and quality. We are pleased that you enjoy the community and have had an overall positive experience with us so far! Please let us know if you need anything as you continue to settle in. - Alex Fortune, Community Director

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Verified Resident 722654 • 2019 Recommended

Updated 12/02/2019

Reviewed 12/02/2019

So Far i really enjoy living at presley uptown. the location is perfect for both work and a social life and matrix restaurant residential has made the living experience much more pleasant than previously!

Presley Uptown Apartments Manager17/17/2020

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Features & Amenities

Parking

Garage

General

24-Hour Management Availability
Aerobics Room
Bike Workshop
Business Center
Controlled Access
Convenient to Little Sugar Greenway
Convenient to Metropolitan at Midtown
Courtyard with Grilling Area
Cyber Cafe
Dog Park
Elevated Pool with Aqua Lounge
Elevator
Firepit
Firepit with Skyline Views
Fitness Center
Free Weights
Gated Access
Group Exercise Classes
On-Site Maintenance
On-Site Management
Package Receiving Service
Pets Allowed
Pool
Private Balcony
Roof-top Swimming Pool and Sun Deck
Short Term Lease Available
Smoke Free Community
Spacious Clubhouse
Storage Space
TV Lounge
Virtual Gaming Lounge

Pets

Dogs Allowed
Fee: $350 ~ 550
Rent: $20
Restrictions: Presley Uptown is proud to be a pet-friendly community. We allow up to 2 pets per apartment home. There is a non-refundable $350 pet fee for the first pet and $200 for a 2nd pet. Pet rent is $10 per month per pet. There is a 75 lb combined weight limit. Breed restrictions apply.
Pet Limit: 2
Cats Allowed
Fee: $350 ~ 550
Rent: $20
Restrictions: Presley Uptown is proud to be a pet-friendly community. We allow up to 2 pets per apartment home. There is a non-refundable $350 pet fee for the first pet and $200 for a 2nd pet. Pet rent is $10 per month per pet. There is a 75 lb combined weight limit. Breed restrictions apply.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
$859
SQ. FT.
450
Available
Avail.
N/A
Model
S0

View Floor Plan

Price
$1,009
SQ. FT.
450
Available
Avail.
N/A
Model
S8

View Floor Plan

Price
$1,024
SQ. FT.
529
Available
Avail.
N/A
Model
S7

View Floor Plan

Price
$1,034 - $1,134
SQ. FT.
549
Available
Avail.
N/A
Model
S3

View Floor Plan

Price
$1,044 - $1,094
SQ. FT.
616
Available
Avail.
N/A
Model
S1

View Floor Plan

Price
$1,084 - $1,254
SQ. FT.
647
Available
Avail.
N/A
Model
S6

View Floor Plan

Price
$1,209 - $1,309
SQ. FT.
696
Available
Avail.
N/A
Model
S4

View Floor Plan

Price
$1,210 - $1,518
SQ. FT.
647
Available
Avail.
4 Units
Model
S2

View Floor Plan

Price
$1,239
SQ. FT.
696
Available
Avail.
N/A
Model
S4HC

View Floor Plan

Price
$1,512
SQ. FT.
598
Available
Avail.
1 Units
Model
S5

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
$1,002 - $1,027
SQ. FT.
726
Available
Avail.
N/A
Model
A1HC

View Floor Plan

Price
$1,017 - $1,117
SQ. FT.
727
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
$1,035 - $1,186
SQ. FT.
739
Available
Avail.
N/A
Model
A9

View Floor Plan

Price
$1,222 - $1,347
SQ. FT.
825
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
$1,252
SQ. FT.
797
Available
Avail.
N/A
Model
A8

View Floor Plan

Price
$1,292 - $1,342
SQ. FT.
785
Available
Avail.
N/A
Model
A4

View Floor Plan

Price
$1,324
SQ. FT.
713
Available
Avail.
1 Units
Model
A7

View Floor Plan

Price
$1,357 - $1,457
SQ. FT.
765
Available
Avail.
N/A
Model
A6

View Floor Plan

Price
$1,406
SQ. FT.
775
Available
Avail.
1 Units
Model
A7.3

View Floor Plan

Price
$1,418
SQ. FT.
739
Available
Avail.
1 Units
Model
A2

View Floor Plan

Price
$1,440
SQ. FT.
814
Available
Avail.
1 Units
Model
A5

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,047
Available
Avail.
N/A
Model
B5

View Floor Plan

Price
$1,408 - $1,553
SQ. FT.
1,048
Available
Avail.
N/A
Model
B1HC

View Floor Plan

Price
$1,578
SQ. FT.
1,048
Available
Avail.
N/A
Model
B7

View Floor Plan

Price
$1,592 - $1,793
SQ. FT.
1,164
Available
Avail.
N/A
Model
B4

View Floor Plan

Price
$1,663 - $1,878
SQ. FT.
1,048
Available
Avail.
7 Units
Model
B1

View Floor Plan

Price
$1,998
SQ. FT.
1,104
Available
Avail.
1 Units
Model
B2

View Floor Plan

Price
$2,182
SQ. FT.
1,203
Available
Avail.
1 Units
Model
B3

View Floor Plan

Price
$2,274
SQ. FT.
1,222
Available
Avail.
1 Units
Model
B6

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$2,936 - $3,792
SQ. FT.
1,525
Available
Avail.
2 Units
Model
C1HC

View Floor Plan

Price
$2,956
SQ. FT.
1,525
Available
Avail.
N/A
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Experience the newest designer apartments in Uptown, Charlotte, NC - the skyline of a big city and the heart of a small town. Perfectly situated where Uptown, Dilworth and Midtown meet is Presley Uptown, a brand new community of luxurious studio, one, two, and three-bedroom apartment homes. Here you will find floorplans featuring modern kitchens, stylish wood plank flooring and panoramic views of the city. Just steps from your door, yet nestled inside the oasis of Presley Uptown, discover a collection of amenities, including a rooftop lounge, a dog park, a state-of-the-art fitness center, and a bike shop.