Ratings & Prices for Reafield Village Apartments, Charlotte, NC

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Community epIQ Grade

Renter Ratings

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Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

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Ratings & Reviews (98 Reviews)

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Resident • 2018

11/01/2018

First, the lease is approx. 30 pages long. Be sure to check every detail because there are hidden fees in the small print and next thing you know they're attaching fees to your rent you missed. Maintenance are nice people, but never finish a job all… See More

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Resident • 2007 - 2018

05/19/2018

I lived here for 7+ years. It used to be a wonderful place to live. When the new owners/management took over, this place went downhill fast! The maintenance staff doesn't complete work orders and IF they show up, it's not in a timely manner (even when… See More

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Reafield Village Apartments Manager

05/23/2018

Hi there! Thank you for taking the time to share your feedback, as this is an integral part of our growth towards providing the best customer experience! We hate to hear that you have not had a great experience thus far, but I would love to address your concerns personally, and invite you to schedule a time we could hop on the phone, or have a meeting in our leasing office. We certainly handle resident concerns when they are brought to our attention, and if there are items in need of repair in your apartment home that we can remedy for you, I can schedule an appointment for our service team to stop by. Our office team has been here for well over a year, and work diligently each day with the service team to provide a welcoming, comfortable community. I understand that it is frustrating having one or more of the pools closed at one time, however, last summer, the only time we had one of the outdoor pools closed is when a resident broke glass on the pool deck, and are required to close and drain the entire pool. We all hate when things like this happen, and is the main reason we continue to reiterate the community rules and policies through our Resident E-blasts. One mistake can effect an entire community. We had all of the gutters professionally cleaned last year, as well as having the railings pressure washed. If there is a piece of loose siding that you are aware of, please let us know the specific location. We conduct quarterly inspections of each building/apartment home, and there were no reports of falling siding. Once a month, I personally conduct a review of vehicles that have been parked for an extended period of time, or that have tags that are not up to date. These vehicles are tagged, and subsequently towed if not moved/remedied by the time frame provided on the warning tag. Our most recent vehicle audit was conducted on 05/09/2018. If you ever see a suspicious/inoperable vehicle, you can always send us an email notification, and we will address promptly a

Malikababy • Prospective Resident • Visited 2018

01/05/2018

Very poor customer service. Complex office does not return calls nor do they meet the expectations of tenants after they have already moved into their apartments. Promises have been made and all of them have fail once tenants have moved in. DO NOT RENT from this… See More

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Resident • 2017

09/10/2017

This place is awful. I have had problems since the first day i got my keys. I am now 46 days into my lease and the management still hasn't addressed all the issues of the apartment. When I moved in: -there was dog hair in the… See More

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Reafield Village Apartments Manager

09/25/2017

Hello, we first wanted to thank you for your feedback. Your insight helps us enhance our residents' living experiences, and improve the service we provide at Reafield Village Apartments. We sincerely apologize that your new apartment home did not meet your expectations. However, many of the concerns listed in your review were not included as a result of your initial inspection and we are just now learning of these through your review. We appreciate you taking the time to further discuss your concerns with us, and as was mentioned in our last conversation, we are more than happy to address each and every concern. Our records indicate, the items that were mentioned to us as a result of your initial move in inspection have already been addressed and completed with the exception of the decking. The issue with the decking is truly an embarrassing discovery and we immediately addressed it with the offending neighbor once we were made aware. During our discussion, we offered to power-wash the deck for you but upon further investigation by our maintenance supervisor, it was recommended we replace the wood. It is our goal to work with you to ensure that the replacement work is completed as soon and as quickly as possible. We definitely understand your frustration with the parking lot lights that are currently inoperable, we had already submitted a request with Duke Energy previously as these lights are owned and managed under contract by them. They confirmed these light have been repaired, so going forward we will continue to monitor any lights that may become an issue. While we regret that you are unsatisfied with your experience thus far at Reafield Village Apartments, we invite you to schedule an in-person meeting with our Property Manager to ensure streamlined communication is maintained, and so we can ensure that every one of your concerns is addressed appropriately. Thank you again for your feedback, and we look forward to speaking with you in more detail about

Resident • 2017

08/27/2017

The area is great, but the apartments aren't so much. I moved here a week ago and because I came out of state I wasn't able to do a walk through. BIG MISTAKE!! The apartment had a total of 13 things wrong. When I called about… See More

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Reafield Village Apartments Manager

09/25/2017

Hello! We are so sorry that you did not have as seamless of a move as we would have hoped! Not only is our team driven to take some of the stress of moving from you, but also to provide you with exceptional customer service. We know that apartments are never perfect at move-in, but we do expect our residents to be satisfied and comfortable upon move in, exceeding their expectation of service and value. We truly care about your comfort in your home, and hope that we have addressed the 13, and any other concerns you may have. Please inform us of any items that you still need assistance with, and we will make sure they are taken care of promptly.

Resident • 2013 - 2017

06/18/2017

This apartment complex is awful. We have lived here for four years and it never used to be like this. No one in the office is helpful. They are rude and don't want to give you the time of day. There has been a tree down… See More

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Reafield Village Apartments Manager

09/25/2017

Thank you for taking the time to review our community! Let me start off by expressing how much we appreciate you calling Reafield Village home for four years! We have made a lot of positive additions and improvements to the office team and community in a short amount of time, which have been well received, so I am saddened to hear that your experience with our team has been less than exceptional. We do take all responses seriously and use them as a tool to assist us in ensuring we are properly addressing and satisfying our residents' needs. We have removed several trees in the past few months that have fallen in inclement weather, but always encourage you to report any that may have been missed to the leasing office. We monitor the parking lot weekly, and tag/notify vehicles that are not properly registered/licensed. We can assure you there are not any inoperable vehicles currently at Reafield Village. You are more than welcome to contact the Property Manager directly to ensure a streamline in communication and follow up. That is what we are here for and look forward to assisting you in anyway possible! Please let us know if there are any specific concerns that you would like remedied. We will do whatever we can to turn your experience around. Thank you again.

anubisascends • Resident • 2014 - 2016

09/14/2016

I have recently moved out of Reafield Village after completing a second lease with them. Overall, I am very happy with this apartment. The office staff was friendly and always helpful, and the maintenance staff always took care of the problem in an expedient manner. The… See More

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Reafield Village Apartments Manager

11/21/2016

Thank you so much for your kind words! I am happy to see that you had a wonderful experience here at Reafield. Our team does work really hard to focus on all the details that will ensure we exceed your expectations. I enjoy seeing all of the residents take advantage of the amazing amenities we have here and am glad you enjoyed them, too. We wish you all the best in your future endeavors. Sincerely, the Reafield Village Team.

QueenAtarah • Resident • 2016

05/07/2016

My husband and I went to Reafield village looking for a 2bd2bth I spoke with Kimberly. Kimberly was awesome she made the tour very nice she has a great personality and she was very kind and personable. She made the application process simply seamless it was… See More

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Reafield Village Apartments Manager

07/20/2016

Thank you, Queen Atarah for your kind words and wonderful review! It was a pleasure meeting you and I know Kim enjoyed the ability to tour you through our community. We look forward to having you here with us at Reafield! Feel free to reach out anytime. ~Sincerely, Christy.

intel321 • Resident • 2015 - 2016

04/23/2016

They are kicking people out by raising the rent sky high so they can renovate. They are corporate big wigs who do not care about their tenants. The owners (Fairfield) are horrible and Management is very unprofessional. We are moving! See More

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Resident • 2012 - 2015

09/08/2015

We do not recommend this community. The office staff is very rude, specifically the Manager and Assistant Manager, Alisha and Leana. When you go into the office, it's like a sorority. They are loud, noisy, and very unprofessional. Their behavior is despicable. You have to call… See More

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Resident • 2012 - 2015

07/03/2015

You can tell the office staff is having someone write (or they are writing) the last 3 reviews with 5 stars. They are all so similar stating "I LOVE it here" and "I want to thank Liana". You are a business dealing with the lively hood… See More

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Prospective Resident • Visited 2015

06/24/2015

My husband and I visited Reafield Village looking for a 2BR/2BA, and the experience was amazing! We met with a young lady by the name of T'Stephanie, and I can tell you she was absolutely fabulous! She was informative; she listened to our needs as well… See More

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Resident • 2014 - 2015

06/06/2015

The new management of Reafield Village is not helpful. Also if you call maintenance don't expect a complete job. My microwave has been broken since February. Lastly the floors are paper thin. You will here noise at all hours of the day and night unless you… See More

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Reafield Village Apartments Manager

06/10/2015

Hello! My name is Alicia and I am the property manager at Reafield. I am so sorry to hear that you have been having issues with your apartment home. I would love the opprotunity to discuss these issues with you and to help find a solution. Please contact me at (704)542 3566 or feel free to email me at [email protected] Once I have all of your information, I will be able to review all previous work orders for your home and we can work together to figure out why these issues have not been taken care of. At Reafield our residents satisfaction is a priority! I would love the opprotunity to personally handle this for you and make this right. I look forward to hearing from you soon. Take care! :)

Resident • 2012 - 2015

05/18/2015

I've been living here for almost 3 years and I LOVE IT!!!! The staff is wonderful, friendly and especially I would like to thank Liana. She was the first person I met when I came in to visit and because of her caring, warmth and amazing… See More

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Reafield Village Apartments Manager

06/10/2015

So happy to hear that you are having a great experience at Reafield! Thank you for being one of our valued residents!

Resident • 2013 - 2015

05/08/2015

The whole office staff is horrendous. I can't stand dealing with them or their attitudes.. They are nasty, rude, and are horrible people. They will lie right to your face.. My roommate and I are looking elsewhere to live. The new management company that took over… See More

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Reafield Village Apartments Manager

02/13/2015

Hello, my name is Alicia and I am the property manager at Reafield. I would love an opprotunity to speak with you regarding your concerns. Please let me know what day and time would be best for you. In regards to your concerns, when packages are delivered we sometimes are busy assisting residents and prospects and are not able to put them up right away. In addition, we allow residents to have access to our business center even when we are on tour and often times the delivery person will leave them in the office without us being here. Rest assured that we have never had a situation where packages have ever been stolen from our office. Great news about the paint on the buildings and the business center! We are currently undergoing a property wide renovation. The business center has gotten new computers, our fitness centers are being upgraded and all of the buildings are being painted! The new renovations really will give the community a fresh and new feel! :) Lastly, the fires and trash. I noticed that you entered that you have lived here since 2012. However, I did some digging and there has not been a fire at this property since before that time. A fire is one of those very unforunate things that can happen anywhere. We pride ourselves on being proactive and doing all that we can to prevent these types of situations. When we meet I would love to hear details on where you are seeing trash. My maintenance supervisor and I ensure that we personally walk the property consistently to check for any areas that need special attention. As I said above, I would love the opprotunity to speak with you further regarding your concerns. Please give me a call when you can (704) 542 3566, I am here to help!

Prospective Resident • Visited 2015

04/13/2015

My husband and I visited Reafield Village because we are seriously thinking of relocating to Charlotte from Greenville SC this summer. We were greeted by one of your employees, Liana, who made us feel very welcome! She was very thorough and professional with all information she… See More

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Resident • 2013 - 2015

04/11/2015

I can't get over what has happened at this place and I will make sure I do everything I can to make sure no one else has to experience what I have. The office staff is terrible. I did everything in my power to avoid them… See More

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Chughes3891 • Resident • 2012 - 2015

02/16/2015

LOVE this place! The leasing staff is so sweet and helpful! They go above and beyond any time my family and I have ever needed anything. Maintenance is fast and also really really nice! The property is always really clean, you can tell they take care… See More

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xxoo0417 • Resident • 2013 - 2015

02/10/2015

This place is TERRIBLE. I moved here in April of 2013. I stayed here for 2 leases only because I was in school and it was simply easy to stay and deal with it. The leasing manager Liana is a terrible human being. They removed the… See More

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Reafield Village Apartments Manager

02/13/2015

Hello, my name is Alicia and I am the property manager at Reafield. I am so sorry to hear that you have been unhappy living at our community. I would love to schedule a time where you and I can sit and discuss your concerns. Please give me a call at the leasing office and let me know what day and time works for you (704) 542-3566.To touch base on your concerns . . . A letter was sent to all residents a few weeks prior to the drop box being removed. We also made sure to put a note on the box in December, letting residents know that the drop box will be removed effective January 1st. The reason we chose to do that is to ensure that all resident payments are safe and secure. We do offer an online rent payment option and our office is open seven days a week for residents who choose to drop their payment off to the office. During our meeting I would like for us to discuss your maintenance issues. If there is anything that is still causing you issues in your home I would love to get a full list so our service team can take care of it for you. I look forward to hearing from you soon.

nhay • Resident • 2012 - 2014

11/18/2014

The office staff is not very friendly, especially Leeanna. She has a nasty disposition and a horrible attitude. In general, I find her to be a smart ---. There have been a few fires in different buildings from what I have been told, and they just… See More

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Resident • 2014

03/03/2014

I've lived here for 8 months and am just now moving out due to relocation to another city. Overall, I've been completely satisfied with everything at Reafield. The apartments are older, but this complex offers decent prices for a great, safe location in Charlotte. The staff… See More

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Resident • 2010 - 2013

12/10/2013

A great place to live! I've been happy here for 3 years now. Office and Maintenance staff are friendly and helpful. I'd recommend anyone to live here! See More

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Resident • 2011 - 2013

08/16/2013

This place really gives the feeling of "community", which made my transition from a home to an apartment very easy. A lot of people I've met have been here for years! I haven't had the need for anything to be fixed, but maintenance was very quick… See More

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Resident • 2010 - 2013

04/04/2013

This is our 3rd year here and it's been a very pleasant experience! All of our neighbors have been nice. The office staff has always been friendly and helpful. The Maintenance staff has resolved (our very few) matters within 1 day professionally, and they always smile… See More

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Resident • 2013

03/14/2013

Since living at Reafield Village for about two years now, i have nothing but positive things to say about this community. The office staff, which is very professional, still maintains a friendly relationship with ALL residents. It is great to live at a place where the… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

General

Additional Storage
BBQ and Picnic Area
Balcony or Patio
Bark Park
Black Appliances
Built-in Microwaves
Business Center
Fitness Center
Fully Equipped Kitchens
Online Payments Accepted
Outdoor Patio with Fire Pit
Pet Friendly with Restrictions
Pool
Poolside Cabanas
Premium Finishes
Swimming Pools
Tennis Court
Tot Lot
Vaulted Ceilings
Virtual Moving Concierge
Walk In Closets
Woodburning Fireplace

Pets

Cats Allowed
Deposit: $250
Rent: $35
Comments: For kittens under 1 year old, an additional $250 deposit applies.
Dogs Allowed
Deposit: $250
Rent: $50
Restrictions: We welcome all breeds of dogs, except the following breed or mixed breed: Akita, Alaskan Malamute, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Pit Bull Terriers*, Rottweiler, Saint Bernard and Wolf Dog Hybrids.* (including all Pit Bull breeds - American Pit Bull Terriers, American or Irish Staffordshire Terriers, Bull Terriers, Pit Bulls, American Bull Dogs, and Presa Canario.) We reserve the right to add additional restricted breeds at any time.
Comments: For kittens under 1 year old, an additional $250 deposit applies.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$960 - $1,685
SQ. FT.
865
Available
Avail.
4 Units
Model
A3

View Floor Plan

Price
Price
$990 - $1,635
SQ. FT.
725
Available
Avail.
3 Units
Model
A1

View Floor Plan

Price
Price
$1,050 - $1,675
SQ. FT.
785
Available
Avail.
3 Units
Model
A2

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$930 - $1,760
SQ. FT.
908
Available
Avail.
3 Units
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,035 - $1,845
SQ. FT.
1,017
Available
Avail.
5 Units
Model
B4

View Floor Plan

Price
Price
$1,080 - $1,870
SQ. FT.
1,026
Available
Avail.
5 Units
Model
B5

View Floor Plan

Price
Price
$1,150 - $1,735
SQ. FT.
1,007
Available
Avail.
1 Units
Model
B3

View Floor Plan

Price
Price
$1,155 - $1,740
SQ. FT.
1,002
Available
Avail.
1 Units
Model
B2

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,380 - $2,265
SQ. FT.
1,167
Available
Avail.
2 Units
Model
C1

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Upgraded living has arrived Our fitness centers, fully equipped for your workout 24 hours a day. Our pools, temperature-controlled for a swim whatever the weather outside. Luxe interiors? We have those too, though the amenities are yours to choose. Step into Reafield Village Apartments, and you’re in for a surprise. Same address, as it is, we underwent a makeover—from the inside. Test out a new recipe in our fully equipped kitchens with updated finishes and sleek black on black appliances. Relax on your terms with a full-size washer and dryer right in your home. Speaking of relaxation, our alluring apartments sit close enough to I-485, I-77 and downtown to access everything you need; far enough in a serene, wooded area to retreat just the way you’d like. With abundant amenities, top-notch service and a location picked to please, Reafield Village will elevate your expectations—for good.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Tuesday: 10:00 AM - 06:00 PM
Wednesday: 11:00 AM - 06:00 PM
Thursday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

Yes

MC_03 · May, 19 2018

Frequently Asked

What is the pet policy at Reafield Village Apartments?
Cats Allowed
Deposit: $250
Rent: $35
Comments: For kittens under 1 year old, an additional $250 deposit applies.
Dogs Allowed
Deposit: $250
Rent: $50
Restrictions: We welcome all breeds of dogs, except the following breed or mixed breed: Akita, Alaskan Malamute, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Pit Bull Terriers*, Rottweiler, Saint Bernard and Wolf Dog Hybrids.* (including all Pit Bull breeds - American Pit Bull Terriers, American or Irish Staffordshire Terriers, Bull Terriers, Pit Bulls, American Bull Dogs, and Presa Canario.) We reserve the right to add additional restricted breeds at any time.
Comments: For kittens under 1 year old, an additional $250 deposit applies.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths