Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Contact Property
Rivermere Apartments
3404 Dunn Commons Parkway
Charlotte, NC 28216
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Thank you for checking into Rivermere. We appreciate the wonderful review and five-star rating!
Thank you for taking a look at Rivermere. We appreciate the fantastic recommendation and are glad to know you had a great experience!
We value your residency and feedback on living at Rivermere. We are sorry to read that you are unhappy and would like to do what we can to improve your experience. We absolutely care about our residents and want to understand whatever difficulties they might be facing. Please call our office at (704) 971-1786 or e-mail us at [email protected], so that we may know your concerns in more detail. We hope to hear from you soon. -Diana O. / Community Manager
Thank you for your loyal residency in your second year at Rivermere. We are delighted to see how much you love the service provided by our team as well as the convenient location. Thanks for the excellent recommendation!
Thank you for your interest in Rivermere. We are glad you love our community and had a pleasant visit. We appreciate the excellent review!
Good afternoon, thank you for taking the time to share your thoughts with us. We regret to hear that you have had an unpleasant experience with our office staff. We will do our very best to make sure your stay at Rivermere Apartments is as pleasant as possible. If there is anything I can do to correct the situation please do not hesitate to let me know. You can contact me at the rental office 704-971-1786, Dorothy Davis, Community Manager
Dear Valued Resident, Thank you for your feedback and for being a resident with us for the last 4 years. I understand your frustration with everything you mentioned. We strive to provide the best customer service possible and I would love the opportunity to address all of your concerns more specifically. In regards to trash, we do our best as a staff to keep the grounds maintained on a daily basis. We are going to be adding a groundskeeper to assist in this as well very soon. Notices have been previously sent out reminding residents that breezeways are not a hangout place. With that being said, we encourage all of our residents to contact the local police department at any time if a resident feels uncomfortable. Unfortunately, bedbugs have become a slight concern throughout the city and country. We have a contract with a very knowledgeable pest control company and take every precaution recommended to prevent any sort of bugs going in the apartments. Any bed bug cases that may arise here or at any other apartment community are addressed accordingly and in a timely manner. Any lease violations, concerns or issues that are brought to our attention will be addressed immediately on an individual basis. If there is anything I can do or my staff can do please do not hesitate let us know. Thank you again for taking your time to leave us a review. Please feel free to contact me at 704-971-1786 - Shannon, Rivermere Community Manager.
$915 - $1,075
925
N/A
The Pamlico
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Rivermere Apartments is the Mountain Island area's most sought after, luxury apartment community. All of our spacious 2 and 3 bedroom floor plans are appointed with two full baths. Our beautiful apartment homes are also equipped with a full appliance package, ample closet space, full-size washer/dryer connections and 8-foot ceilings. Residents adore Rivermere's swimming pool and sundeck, 24-hour fitness center and business center with free computer access. This charming community is conveniently located less than one mile from Mountain Island Lake and minutes away from the new Whitewater Rafting Center, shopping, restaurants and schools. Call today to schedule your tour of Rivermere Apartments.
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Contact Property
Rivermere Apartments
3404 Dunn Commons Parkway
Charlotte, NC 28216