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Rivermere Apartments

3404 Dunn Commons Parkway

Charlotte, NC 28216

 
 
 
 
 
 

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Resident 2012 - 2017 Not Recommended
Reviewed 03/27/2017
Hello, I've been a resident for 4 years if you can help it search some where else. The management does not check into anything that is complained about. There is no safety around here at Rivermere. I'm a resident that will let the Manager know things are happening and things never get looked into until the worse happens. The place is infested with BED BUGS and this is no lie. Trash is horrible kids run through the breeze ways they hang out in packs makes you very uncomfortable. The kids play ball around residents cars hitting them bumping into them and scratching cars. The main concern here is to keep apartments filled and Leasing employees getting a check. I am so embarrassed to have company to come over because of the project behavior that goes on around here so I don't. Many of my friends or people in general that has ask or looking for a place to stay I never recommend this place. All these thing are experiences that I have had. I would advise you to ride through during the evening and or ride through and if you see a resident speak to them to get the truth. But to add if you like the projects or don't mind noise,disrespectful kids, and no respect for the community then this is the place for you.
Rivermere Apartments Manager04/10/2017

Dear Valued Resident, Thank you for your feedback and for being a resident with us for the last 4 years. I understand your frustration with everything you mentioned. We strive to provide the best customer service possible and I would love the opportunity to address all of your concerns more specifically. In regards to trash, we do our best as a staff to keep the grounds maintained on a daily basis. We are going to be adding a groundskeeper to assist in this as well very soon. Notices have been previously sent out reminding residents that breezeways are not a hangout place. With that being said, we encourage all of our residents to contact the local police department at any time if a resident feels uncomfortable. Unfortunately, bedbugs have become a slight concern throughout the city and country. We have a contract with a very knowledgeable pest control company and take every precaution recommended to prevent any sort of bugs going in the apartments. Any bed bug cases that may arise here or at any other apartment community are addressed accordingly and in a timely manner. Any lease violations, concerns or issues that are brought to our attention will be addressed immediately on an individual basis. If there is anything I can do or my staff can do please do not hesitate let us know. Thank you again for taking your time to leave us a review. Please feel free to contact me at 704-971-1786 - Shannon, Rivermere Community Manager.

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