3404 Dunn Commons Parkway
Charlotte, NC 28216
Dear Valued Resident, Thank you for your feedback and for being a resident with us for the last 4 years. I understand your frustration with everything you mentioned. We strive to provide the best customer service possible and I would love the opportunity to address all of your concerns more specifically. In regards to trash, we do our best as a staff to keep the grounds maintained on a daily basis. We are going to be adding a groundskeeper to assist in this as well very soon. Notices have been previously sent out reminding residents that breezeways are not a hangout place. With that being said, we encourage all of our residents to contact the local police department at any time if a resident feels uncomfortable. Unfortunately, bedbugs have become a slight concern throughout the city and country. We have a contract with a very knowledgeable pest control company and take every precaution recommended to prevent any sort of bugs going in the apartments. Any bed bug cases that may arise here or at any other apartment community are addressed accordingly and in a timely manner. Any lease violations, concerns or issues that are brought to our attention will be addressed immediately on an individual basis. If there is anything I can do or my staff can do please do not hesitate let us know. Thank you again for taking your time to leave us a review. Please feel free to contact me at 704-971-1786 - Shannon, Rivermere Community Manager.