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The Crest at Galleria Apartments

1605 Galleria Blvd.

Charlotte, NC 28270

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Peterparker08
Resident · 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
I will start out by saying, I love the actual building and the location However the maintenance dept is failing me as a resident as of this review my dishwasher, washer machine, and garbage disposal are all having issues and have had issues for the entire pandemic I have put in work orders, called, emailed, and visited the rental office One guy came looked at the washer machine for two mins and even tho you can hear it across the apt and even outside of the front door he told me it was working fine (I mean I am not an idiot) One guy came to fix my garbage disposal because the old was cracked and leaking (that took months to do) once he replaced it the new one leaks worst then the broken one because it was installed wrong One guy came and looked at my dishwasher for two mins and ask me to run it through a full wash and let him know what it does, it did the same thing it has been doing for 5 months I work in the home repair industry and know for a fact that this is unacceptable at best I hate that I’m writing this review however at this point I would like to share my experience with the maintenance dept at this complex and it has been the worst I’ve ever had the honor of not seeing In North Carolina there is a law where if my landlord is not repairing issues in a timely manner then I can have it repaired and charge them back Let me look further into that
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