The Crossing at Quail Hollow
#8,646 #199 #688

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The Crossing at Quail Hollow

8850 Park Road, Charlotte, NC 28210
(79 Reviews)
$941 - $1,356/mo
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Floor Plans & Pricing

1 Bedroom

11

1 Bed, 1 Bath | 738 sq. ft.

$941 - $1,201

See Floor Plan Details

2 Bedrooms

22B

2 Beds, 2 Baths | 1,046 sq. ft.

$1,186 - $1,356

See Floor Plan Details

22A

2 Beds, 2 Baths | 989 sq. ft.

$1,226

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

3.3

Safety

3.2

Office Staff

3.5

Maintenance

3.7

Neighborhood

4.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Managerā€™s Review Engagement

C

Percentage of reviews responded to

50.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

98.67 days

View Community Timeline
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The Crossing at Quail Hollow Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1230446

Verified Resident ā€¢ 2023 - 2024

2/29/2024

I've been very happy at Quail Hollow Crossings. Office staff are always friendly & helpful. Maintenance requests are quick to respond. I would like to see the entrances to apartments pressure washed. Would be a great improvement!

    Manager

    3/1/2024

    The Crossing at Quail Hollow
    Thank you for your kind feedback. We're so happy that you've had a great experience with us and that you have decided to call our community home! We would love the opportunity to turn this review into 5-stars. Please reach out to the leasing office if you have any concerns or questions. We're here to help. Take care!
    Review Author Icon

    Resident 1221866

    Verified Resident ā€¢ 2013 - 2024

    1/31/2024

    The complex has gone downhill somewhat since Ginko acquired the property. The management staff has had numerous office managers in just the last three years. They don't seem to be able to keep an office manager for very long. The grounds are not kept up,ā€¦Ā See More >
      Manager

      2/5/2024

      The Crossing at Quail Hollow
      Hello, We are disappointed to hear that you have had a negative experience. Please reach out to us at your earliest convenience, so that we can address any concerns or questions you may have. We would love to help improve your experience here. You can reach our leasing office at 704.552.9884 or email manager@ Take care!
      Review Author Icon

      Resident 1201743

      Verified Resident ā€¢ 2023

      11/22/2023

      Grounds are clean and well maintained. It's a small community so staff is attentive to the needs to their residents. Apartments are in the process of getting interiors renovated, so some are still in need of love, but overall very pleased.

        Manager

        12/6/2023

        The Crossing at Quail Hollow
        Greetings, Thank you for your kind feedback. We're so happy that you've had a great experience with us and that you have decided to call our community home! We would love the opportunity to turn this review into 5-stars. Please reach out to the leasing office if you have any concerns or questions. We're here to help. Take care!

        Updated Review

        Review Author Icon

        Resident 1110225

        Verified Resident ā€¢ 2021 - 2023

        11/10/2023

        Rent goes up with no improvements to the unit. Just paying more for nothing. There's renovated units in the community for the same price I'm paying yet I have old yellow wood floors and barely working air. The office ladies don't answer phone calls andā€¦Ā See More >
          Review Author Icon

          Resident 1179921

          Verified Resident ā€¢ 2014 - 2023

          9/12/2023

          Management and staff were much more alert and seemed to care more about the apartments and surroundings when I moved into here. One nearby resident has bought a motorcycle and starts it every morning at 4:30 which wakes up everyone. Staff said there's nothing theyā€¦Ā See More >
            Review Author Icon

            Resident 1167067

            Verified Resident ā€¢ 2023

            8/6/2023

            This location is of the apartments is convenient for me because of my job. Some of the appliances needs to be upgraded in the apartments, the color of paint needs to change on the walls, and the outside of the apartments needs to pressure washed,ā€¦Ā See More >
              Review Author Icon

              Resident 962772

              Verified Resident ā€¢ 2019 - 2021

              10/19/2021

              Service on maintenance request takes a while. Rent is affordable but price goes up drastically the next year. They are low on maintenance team so that no estimate of when things will be fixed in your apartment

                Manager

                11/2/2021

                The Crossing at Quail Hollow
                Hello, We are disappointed to hear that you have had a negative experience. Please reach out to us at your earliest convenience, so that we can address any concerns or questions you may have. We would love to help improve your experience here. You can reach our leasing office at (704) 393-8047 or email, manager@weyland-apts.com. Take care!

                Updated Review

                Review Author Icon

                Resident 743170

                Verified Resident ā€¢ 2021

                9/19/2021

                The community is nice and quiet . The neighbors are very friendly. The area is very convenient to restaurants, supermarket and other stores.Quail Hollow area is very nice.The apartments are very nice and spacious.

                  Manager

                  10/13/2021

                  The Crossing at Quail Hollow
                  Hello, Thank you so much for taking the time to leave us a review & share your positive sentiment towards the community. It is greatly appreciated. We certainly do not take our residents' happiness for granted! Please let us know if there is anything we can do for you. Take care!
                  Review Author Icon

                  Resident 949438

                  Verified Resident ā€¢ 2021

                  9/14/2021

                  Please see the letter written to Jayme at Corporate; We had MANY issues. However, sowly but surely, they are getting done. I do not have time to go through all of he issues. We HAD A NIGHTMARE MOVE; however like I said, they areā€¦Ā See More >
                    Manager

                    10/13/2021

                    The Crossing at Quail Hollow
                    Hello, We appreciate you bringing these issues to our attention. We sincerely apologize for the frustration you experienced at our location. We hope that we have been able to address these concerns, but please reach out to us by emailing manager@thecrossingatquailhollow-apts.com if you have additional concerns or questions. We truly appreciate your patience with us and want to thank you for being a valued member of our community. Take care!
                    Review Author Icon

                    Resident 920347

                    Verified Resident ā€¢ 2020 - 2021

                    6/23/2021

                    Pretty good, haven't had any major issues during my lease or apartment. Rental rates are overpriced for this area and I don't like all the move-in fees, but I'm having an overall positive experience with this community and I feel safe.

                      Manager

                      7/16/2021

                      The Crossing at Quail Hollow
                      Thank you for taking the time to provide feedback. Please don't hesitate to give us a call at (704) 552-9884 or email manager@thecrossingatquailhollow-apts.com if you have any questions or concerns. Have a great day!

                      Updated Review

                      Review Author Icon

                      Resident 843894

                      Verified Resident ā€¢ 2020 - 2021

                      6/13/2021

                      We moved in and this community has made us never to want to live in an apartment ever again. Worst experience!! We loathe living here and counting down the months until we can move to a house. We should've gone with the other community weā€¦Ā See More >
                        Manager

                        7/16/2021

                        The Crossing at Quail Hollow
                        We apologize for the shortcoming you have described here and we appreciate your honest feedback. It is our goal for our residents to be highly satisfied with the service they receive from our team. We want to make sure this is your experience moving forward, so please email us at manager@thecrossingatquailhollow-apts.com, so that we can discuss your concerns. We look forward to connecting and turning your experience around. Have a great day!

                        Updated Review

                        Review Author Icon

                        Resident 801845

                        Verified Resident ā€¢ 2019 - 2021

                        6/6/2021

                        The cost is not worth it at all. If this is what they call remodeled I would've hate to see it previously. The water piping is horrible and the air conditioner units are as well.overall the surrounding areas of the community is what makesā€¦Ā See More >
                          Manager

                          6/17/2021

                          The Crossing at Quail Hollow
                          We value our residents feedback. It is our goal to provide a great living space for you and your family. The community has three renovations phases. If you aren't pleased with your current apartment please allow me an opportunity to address your concerns. Please submit a service request for the issues you are experiencing with your AC and pipes or you can also reach out to the leasing office. We will make sure the service team addresses this immediately. Call or stop by the office anytime; we are happy to help! Thank you, The Crossing at Quail Hollow Team
                          Review Author Icon

                          Resident 907761

                          Verified Resident ā€¢ 2016 - 2021

                          5/24/2021

                          Since moving I have not have too bad experience. The noise level is very quiet. The security so far seems good. When I have a repair usually the response is pretty good the problem usually get fixed within a proper manner. The staff is veryā€¦Ā See More >
                            Manager

                            6/14/2021

                            The Crossing at Quail Hollow
                            Thank you for the positive feedback. It is our intent to provide outstanding service, so we truly appreciate you taking the time to let us know how we're doing! Please let us know if there is anything else we can do to improve. Take care!

                            Updated Review

                            Review Author Icon

                            Resident 706877

                            Verified Resident ā€¢ 2012 - 2021

                            5/2/2021

                            The care of the property has become progressively worse after the 3rd management company has been responsible. The maintenance personnel changes regularly with out notice and many times the repairs are not completed.

                              Manager

                              5/7/2021

                              The Crossing at Quail Hollow
                              We strive for excellence. I would love the opportunity to address your concerns. Please stop by the leasing office or call/email us at your convenience. Although we hate to read reviews like this, we will take the feedback you have provided to continue improving our services. Thank you, The Crossing at Quail Hollow Community Manager

                              Updated Review

                              Review Author Icon

                              Resident 498049

                              Verified Resident ā€¢ 2017 - 2021

                              2/8/2021

                              I like it here. It is a pleasant neighborhood, quiet and clean. The management is very professional and pleasant. the area is very ,very close to my place of employment . When call upon ,service is rendered.

                                Manager

                                3/30/2021

                                The Crossing at Quail Hollow
                                Thank you for being a valued resident. I truly appreciate the fantastic feedback. It is our goal to provide outstanding service each day! The Crossing at Quail Hollow Team

                                Updated Review

                                Review Author Icon

                                Resident 588453

                                Verified Resident ā€¢ 2013 - 2020

                                12/27/2020

                                Management over the years have become less accessible in responding to messages. Most concerns are adequately addressed but some needed additional requests. Maintenance has left equipment in the apartment after a job completion which had to be reported to office.

                                  Manager

                                  1/26/2021

                                  The Crossing at Quail Hollow
                                  Thank you for your feedback! We would love to speak with you about your concerns. Please contact the office via email at leasing@!thecrossingatquailhollow-apts.com!

                                  Updated Review

                                  Review Author Icon

                                  Resident 775330

                                  Verified Resident ā€¢ 2020

                                  12/22/2020

                                  I have no major complaints about the community... everyone is nice, it's very quiet, and a great location. Sometimes it's difficult to find parking and the maintenance doesn't always respond right away, but otherwise great community and place to live

                                    Manager

                                    12/28/2020

                                    The Crossing at Quail Hollow
                                    That's awesome to hear! Thank you for choosing The Crossing at Quail Hollow as your home!

                                    Updated Review

                                    Review Author Icon

                                    Resident 499335

                                    Verified Resident ā€¢ 2012 - 2020

                                    12/10/2020

                                    It's ok, that's all I say for now. will not be using 200 words. why is a minimun words ... required. the staff is ok. neighbors are fine or some of them are ok. i don't use theā€¦Ā See More >
                                      Manager

                                      12/28/2020

                                      The Crossing at Quail Hollow
                                      Oh no! We would love to make your home better for you. This feedback is important. Can you contact the office with your issues? Thank you so much!
                                      Review Author Icon

                                      Resident 799150

                                      Verified Resident ā€¢ 2020

                                      8/2/2020

                                      I absolutely love my apartment and the community! It is extremely quiet and I love the extended patio. My one bedroom is spacious. Location is good for the price! I just would like to hear back from maintenance

                                        Manager

                                        8/6/2020

                                        The Crossing at Quail Hollow
                                        We love to hear how much you enjoy living here! Please contact the office at 704-552-9884 or email leasing@thecrossingatquailhollow-apts.com. We would love a chance to speak with you about your maintenance concerns. Thank you!
                                        Review Author Icon

                                        Resident 790321

                                        Verified Resident ā€¢ 2011 - 2020

                                        7/13/2020

                                        This community has undergone several management changes which is expected. Overall, this is a safe place to live and the neighbors are polite. The location is convenient to just about anywhere in this city.

                                          Manager

                                          7/21/2020

                                          The Crossing at Quail Hollow
                                          Thank you for the positive feedback regarding The Crossing at Quail hollow. The property has been managed by Ginkgo residential since 2018. Thank you, management
                                          Review Author Icon

                                          Resident 783135

                                          Verified Resident ā€¢ 2019 - 2020

                                          6/23/2020

                                          Amazing experience. Everyone has been very helpful when we need something. Everything is kept clean. Never had the chance to use the pool unfortunately because of the pandemic. Can't wait till they open it again.

                                            Manager

                                            7/21/2020

                                            The Crossing at Quail Hollow
                                            Thank you for taking the time to tell us how we are doing. It is our goal to provide exceptional service each day. We value all feedback! -Management
                                            Review Author Icon

                                            Resident 765267

                                            Verified Resident ā€¢ 2019 - 2020

                                            5/3/2020

                                            Very courteous professional team. They take resident satisfaction serious. Also the community is pet friendly. I would definitely recommend them to others looking to rent. The Manager is approachable and always available to address issues.

                                              Manager

                                              5/4/2020

                                              The Crossing at Quail Hollow
                                              We strive to provide exceptional service each day! Thank you for taking the time to let us know how we are doing. Management
                                              Review Author Icon

                                              Resident 752319

                                              Verified Resident ā€¢ 2016 - 2020

                                              3/26/2020

                                              I moved here based on the location, however I am lucky to have a very caring staff to go to whenever I need something. The are courteous and prompt. I also love the amenities here and like I mentioned earlier the locationā€¦Ā See More >
                                                Manager

                                                4/8/2020

                                                The Crossing at Quail Hollow
                                                We are extremely fortunate to have such wonderful residents. Each day we strive for excellence. Thank you for taking the time to let us know how we are doing. Your feedback is truly valuable.
                                                Review Author Icon

                                                Resident 755560

                                                Verified Resident ā€¢ 2020

                                                3/26/2020

                                                This is a recently updated community with a new management company in the last year or so. The management team is always smiling and and work efficiently to solve any issues you may have. The apartments are older but have really good style and flowā€¦Ā See More >
                                                  Manager

                                                  4/6/2020

                                                  The Crossing at Quail Hollow
                                                  Thank you for taking the time to tell us how we are doing. It is our goal to provide exceptional service each day. We value all feedback! -Management
                                                  Review Author Icon

                                                  Resident 737975

                                                  Verified Resident ā€¢ 2017 - 2020

                                                  1/21/2020

                                                  nice place to live, but there are some issues. water problem on outside of building, almost slipped on ice , the people that don't live there but park their cars there is a lot better, but there is still a problem

                                                    Manager

                                                    2/3/2020

                                                    The Crossing at Quail Hollow
                                                    Thank you again for taking the time to let us know how we are doing, we value your feedback. Please stop by the office I would like an opportunity to discuss your concerns regarding the ice and parking of cars that do not belong on the property. I I look forward to speaking to you soon! The Crossing at Quail Hollow Management

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: No weight or breed restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: No weight or breed restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • Bark Park
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Positive Credit Reporting
                                                    • Recycling Program
                                                    • Resident Car Care Center
                                                    • Smoke Free
                                                    • Updated Clubhouse
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                                                    Leasing

                                                    The Crossing at Quail Hollow Apartments in Charlotte, NC offers NEWLY RENOVATED 1 and 2-bedroom apartment homes in the desirable Quail Hollow neighborhood. Our convenient location places you on Park Road, just minutes from nearest CATS and the Lynx Light Rail station stops and I-485, which will make getting around a breeze. If fun and entertainment are on your mind, you'll enjoy our easy access to all the shopping, dining and entertainment you desire with Carolina Pavilion, Quail Corners Shopping Center and Quail Hollow Country Club nearby. Inside, The Crossing at Quail Hollow Apartments features newly renovated floor plans with a gourmet culinary kitchen, fireplace*, wood style flooring, stylish light fixtures, ample closet space and more. Even better, our spacious layouts save our residents $300-500 a year in utility costs thanks to our green initiatives. Outside, The Crossing at Quail Hollow Apartments in Charlotte boasts all the amenities you crave, like a resort style pool ...
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Ginkgo

                                                    B
                                                    B
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 79 number of votes by renters, The Crossing at Quail Hollow is currently rated 3.9 out of 5 stars.
                                                    The Crossing at Quail Hollow is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Crossing at Quail Hollow is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Crossing at Quail Hollow is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Crossing at Quail Hollow is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Crossing at Quail Hollow is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Crossing at Quail Hollow is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 98.67 days to their community reviews in the past year.
                                                    Ginkgo
                                                    Dogs Allowed
                                                    Restrictions: No weight or breed restrictions.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: No weight or breed restrictions.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Crossing at Quail Hollow

                                                    March 2024

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                                                    The Crossing at Quail Hollow is a 738 - 1,046 sq. ft. apartment in Charlotte in zip code 28210. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $941 - $1,356. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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