Review History for Johnrod2027

The Flats at Arrowood


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Johnrod2027

Resident 2014 - 2015

10/16/2015

That's right it's me again, as I promised to give an updated review of Monteclaire Estates formally known as Sunvally. Well it's 2015 and Monteclaire Estates left 2014 with big dreams and as of January going into the new year it was an epic fail. My last review left them with a whooping 2 out of 5 and that was me being generous and giving this property the benefit of the doubt. It has gotten no better in fact worst. The renovation from the complex has ceased after all the stairs were ripped out and replaced. Although they are new it stands a tad tacky and tasteless as they sit the same wood color they were assembled and has yet to be painted. They are still in the process of ripping down the old worthless gate and replacing it with what looks like another worthless gate that won't last. The fitness center still stands inaccessible to me because it is not 24 hours as implied when I moved-in and which is still currently being promoted on their website as being 24 hours accessible. The newly renovated pool since the last time I visited out of curiosity stopped to check the grills imputed pool side and the disgusting nastiest grills I have ever seen. They look like no one has cleaned them since they were installed(salmonella burger anyone). Plus the fact that since I moved in I have only been able to access the pool one time.....yes people one time, it has been closed the entirety of my lease. I really wanted to move but was promised by management a renovated apartment upon renewing my lease with hardwood floors imputed and new appliances, but on such short notice stuck here one more year. None of this will happen now. How this got by the company is beyond me when I did a simple background check and made this discovery. Now that new implementation are being done to the new lease like paying extra 20 dollars extra on my rent for valet garbage......REALLY! I don't need someone to throw my garbage out for me let alone mandatorily pay extra for a service I don't need let alone have no purpose to make use of, I would rather pay $20 extra for pool and gym access 24 hours than to have some unreliable fool take my trash a few steps from my door to throwing in the dumpster which by the way still sits to close to the building and is constantly nasty and dirty attracting roaches and insect which find there way to our apartments. Makes no ------- sense at all. After my last review you all can still access nothing has changed, residents still don't care about the complex by being rowdy and destroying where they live by littering the property. They make rules they can not stand by like no satellite dishes only on balconies, yet I have a gorgeous view of 10 satellite dishes directly in front of my balcony non of which I own. Residents upstairs from me throw empty beer bottles and tops all over my back and front doors, got into countless problems almost turning into me getting arrested because my upstairs neighbor decided to piss off the balcony while my kids played outside and loud Spanish music playing 7am in the morning. Residents still have no consideration or respect. maintenance can't seem to follow direction or instruction which are written in bold caps locks. My balcony door screen is broken and consistently falls off and has yet to be replaced not can they find the funds to do so, I'm tired of filling out the online survey they send me via email because it does not help and they continue to get wrong. It was stated on many occasions for maintenance to call before coming and still can't follow direction. Example: Maintence once again without calling does not knock on my door but vigorously and aggressively bangs on my door 8am like he is the police for me to open the door and he states that he's here to fix the tub, there nothing wrong with my tub but my balcony door has been broken for weeks and I stated why he hasn't called me first, it would have saved him trip and he ain't have to disturb me this early. So honestly once again what they are charging to live here is not worth what they are promoting.

Review 22 out of 37

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The Flats at Arrowood

March 2024

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