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The Flats at Ballantyne

9550 Community Commons Lane, Charlotte, NC 28277
9550 Community Commons Lane, Charlotte, NC 28277

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The Flats at Ballantyne

9550 Community Commons Lane

Charlotte, NC 28277

 
 
 
 
 
 

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Ratings & Reviews (104 Reviews)

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 Verified Resident 904493vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2021
Staff has been very friendly and responsive. The community is very well kept up. Parking has been great, never had a problem getting a space near our unit. Great location, close to stores & restaurants. Great location for walking. See More
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 Verified Resident 903772vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2021
I lived in apartment communities in CA and they were all some of the cleanest, friendliest places I've lived in, This why I chose this place - they are the same. I feel proud to have my neighbors and family visit me here. Keep up the… See More
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 Verified Resident 896025vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/21/2021
Just moved in in March of this year(2021). The staff is super friendly and kind and seem to know everyone by name, which shows that they care. The community itself is very clean, organized and spacious. My only concern was the fact that when I went… See More
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The Flats at Ballantyne Manager

04/22/2021

Thank you for the 5-star rating! It's great to hear that you are settled. Please give me a call if you would like to discuss your apartment. We look forward to serving you. Bethany Busch, Community Manager

 Verified Resident 891381vrp 2017 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2021
I have lived in my apartment at the Flats for 3 1/2 years and the things I appreciate about living here are: (1) my two bedroom is very nice and affordable. (2) quiet time is observed from 11pm to 8am. (3) it is a no smoking… See More
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The Flats at Ballantyne Manager

04/14/2021

Thank you for sharing all the features and benefits you love from living at The Flats! Hearing from happy residents keeps us motivated, so we hope you will continue to let us know how its going. Bethany Busch, Community Manager

 Verified Resident 669360vrp 2019 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
The staff is friendly and accommodating. The amenities are a perfect fit for me and I look forward to after the pandemic when I can make full use of them again. Maintenance team is very thoughtful professional and prompt. Love it here! See More
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The Flats at Ballantyne Manager

07/14/2020

We are very happy we could provide you with a positive experience! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at The Flats! Abby White, Community Manager

  Previous Review
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 Verified Resident 884230vrp 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2021
I have lived here for almost three years and will most likely renew again for a fourth year!! The apartments and entire community are beautiful and well kept and the office/maintenance staff is AMAZING!! See More
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The Flats at Ballantyne Manager

03/24/2021

Thank you so much for your glowing review! We are thrilled to hear that you will be calling The Flats home again. We pride ourselves on taking great care in our community and providing the best in service. Reach out if we can make you happier here! Bethany Busch, Community Manager

 Verified Resident 884132vrp 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2021
This complex is safe and wonderful. The maintenance crew immediately solve any issues that arise. The unit is spacious and there are no bugs!!!!!! I appreciate all the clean and well cared for grounds and the respectful office staff very much. See More
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The Flats at Ballantyne Manager

03/24/2021

It's wonderful to hear that you have been met with 5-star service and are enjoying your home here at Doncaster Village. We look forward to serving you for the years to come! Bethany Busch, Community Manager

 Verified Resident 816315vrp 2018 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2020
Apartment is good. The very unpleasant experience with me is that my apartment was published on internet for a lower rent. When I requested they did not match the rent to extend my lease. This is unacceptable not to offer the same rent to a resident… See More
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The Flats at Ballantyne Manager

09/16/2020

We appreciate you taking the time to share your experience. The team at The Flats take our reviews very seriously. We strive to deliver a consistently positive experience. We sincerely apologize that we have failed to meet these expectations. We would like to address your specific concerns and hopefully change your opinion of our community. Please call me at 704.208.4244 at your earliest convenience. I look forward to speaking with you soon. Abby White, Community Manager

  Previous Review
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 Verified Residentvrp 2017 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
Absolutely LOVE this apartment community was one of the first residents here and although there have been changes in Property Management and Management team, I am completely satisfied. I do have to, unfortunately move this coming June but will recommend! See More
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The Flats at Ballantyne Manager

02/22/2021

Thank you for the wonderful review! We are so happy to have had you as a resident and are sorry to see you go. We wish you the best and you're always welcome back at The Flats. Bethany Busch, Community Manager

  Previous Review
· 09/10/2020
 Verified Residentvrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2021
Love the neighborhood. Office staff is very friendly. Prompt service when repairs are requested. Close to everything needed, but not a lot of traffic. All community ammentities are extremely nice. See More
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The Flats at Ballantyne Manager

02/04/2021

It's wonderful to hear you love your home at The Flats. Our amenities are a point of pride for us, so we're glad you enjoy them as much as us. Give us a call if we can do anything for you! Bethany Busch, Community Manager

 Verified Resident 860560vrp 2020 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
I just arrived and am looking forward to a pleasant stay .People are friendly and And the rest of the staff is very pleasant. would totally recommend this to my friends. Staff is amazing thank you for all your help Curtis?? See More
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The Flats at Ballantyne Manager

01/12/2021

Thank you for the wonderful review! It's thrilling to know you've had an exceptional move-in experience here at The Flats with Curtis' assistance. We look forward to serving you for years to come. Bethany Busch, Community Manager

  Previous Review
·
 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2020
Great apartment living, the community access is nice. Pretty quiet and clean community. Never a problem with parking etc. I have enjoyed my time at the facility, though I believe the community is overpriced! See More
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The Flats at Ballantyne Manager

12/30/2020

Thank you for the review and rating! It's thrilling to know you've had an exceptional experience here at The Flats. If there is anything we can do to make you happier in our home, give us a call. Dana Ricks, Regional Portfolio Manager

 Verified Residentvrp 2019 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2020
Great apartment. It is very helpful to be able to respond promptly when a problem occurs.Great apartment. It is very helpful to be able to respond promptly when a problem occurs.Great apartment. It is very helpful to be able to respond promptly when a problem occurs.… See More
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The Flats at Ballantyne Manager

12/22/2020

Thank you for the wonderful review! We truly appreciate the positive feedback and love hearing that you've experienced excellent service. We look forward to serving you for years to come. Dana Ricks, Regional Portfolio Manager

  2 Previous Reviews· Last 11/02/2020
 Verified Resident 747529vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2020
Everything is absolutely great!!!! The office staff is always available and willing to help. Go visit Curtis if you ever need anything. He is very approachable and eager to help in anyway possible. This is a great community to live in. See More
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The Flats at Ballantyne Manager

06/09/2020

Thank you for your 5-star review! It is our pleasure that you are happy with your home here at The Flats. We are lucky to have Curtis on our team. We are continually trying to improve, so if there is anything we can do to make you happier here please let us know! Abby White, Community Manager

 Verified Resident 674640vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/04/2019
I am extremely happy here. It is clean, quiet, and has a very professional feel. The front office worked with my schedule, helped answer questions. I hope to stay here for many years to come. It is also very pet friendly! See More
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The Flats at Ballantyne Manager

08/07/2019

We are very happy we could provide you with a positive experience! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at The Flats at Ballantyne! Chad Moran, Community Manager

 Verified Resident 846151vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2020
I moved in on Nov. 11th 2020 - Veterans Day Holiday. It took 12hrs to drive from NY to NC, and Mr. Curtis Burton was amazing as he and another staff member waited for me until I arrived. They waited all day, on a holiday -… See More
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The Flats at Ballantyne Manager

11/23/2020

Thank you for taking the time to write this nice review. We are so happy we were able to assist you with your move from NY and that you are getting settled. Curtis is a proud part of our team and we're glad he was able to assist you. We're thrilled you have recommended your community to friends. We hope you will continue to let us know how it's going, and we look forward to our next opportunity to provide you with memorable service. Abby White, Community Manager

 Verified Resident 811067vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2020
After looking at 20 different apartments I finally came across The Flats At Ballantyne, and after that there was no need to continue looking at apartments. I called to get a virtual tour and Curtis showed me several different floor plans. Curtis was AWESOME!!! AWESOME!!! AWESOME!!!… See More
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The Flats at Ballantyne Manager

09/14/2020

Thank you for leaving this incredible review! It is extremely rewarding knowing that our hard work is paying off and that we could help you with a stress-free move in. From apartment searching to renting we place all of our residents as our main priority. You're more than welcome to give us a call if there is anything we can take care of for you! Abby White, Community Manager

 Verified Resident 808966vrp 2020
Rating Breakdown
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Maintenance
Neighborhood
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Grounds
Office Staff
08/28/2020
Flats at ballantyne is located in a really nice area, nice amenities and amazing staff. al new appliances, large spaces, tall ceilings and the first floor has hardwood throughout. I have enjoyed my time here so far. See More
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The Flats at Ballantyne Manager

09/01/2020

Thank you for your review! We are so happy you enjoy living at The Flats and that you love your apartment home. We hope that you continue to enjoy your time here and that you will let us know if we can be of assistance in the future. Abby White, Community Manager

 Verified Resident 807371vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2020
It's a great place to live in. The facilities are modern and offer a wide range of services. It's location within Ballantyne's area is low-nouse, close to parks and shopping and not far from I-485. The surrounding are walkable and peaceful. See More
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The Flats at Ballantyne Manager

09/01/2020

We're so happy to hear that you've been taking advantage of all the amenities The Flats has to offer! Thank you for the wonderful review. Our residents always seem to love the ease of living with our location. Please reach out if we can elevate your experience in any way. Abby White, Community Manager

 Verified Resident 802935vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/12/2020
First Class Apartments with First Class Staff Members! Living here feels like your living in a resort. The community is tucked away from the main roads of Ballantyne yet less than 5 minutes to major shopping, schools, parks and a multitude of sidewalks for walking, jogging… See More
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The Flats at Ballantyne Manager

08/13/2020

Thank you for this wonderful five star review and recommendation! We are so happy that you have been met with exceptional service and have been enjoying the many benefits of living at The Flats. Our residents always seem to love the location! Please don't hesitate to let us know if we can be of assistance in the future. Abby White, Community Manager

 Verified Resident 799574vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2020
The Building and Location in the community is Fantastic. The only thing that is better than the building and it's location, is the Quality and Responsiveness of the Management. You guys got yourselves a Real Winner, here at The Flats at Ballantyne. See More
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The Flats at Ballantyne Manager

08/04/2020

Thank you for your review! We're glad to hear that you are enjoying your home here at The Flats and that our team, resident amenities and convenient location have helped to make your experience a great one. We hope that you continue to take advantage of all that we have to offer for years to come and that you won't hesitate to let us know if we can be of assistance to you in the future. Abby White, Community Manager

 Verified Resident 790386vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2020
Staff has been excellant and the entire place is kept in immaculate . Neighbors are very friendly and property is located conveniently stores and restaurants . Property is also pet friendly . Pool is amazing !! See More
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The Flats at Ballantyne Manager

07/14/2020

Thank you so much for your 5-star review! We are thrilled to hear that you're happy here and you find our community clean and friendly. We pride ourselves on taking great care in our community and providing the best in service. We look forward to serving you! Abby White, Community Manager

 Verified Resident 770772vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/20/2020
Ive had a great experience. The staff is all very nice and professional. Everything is always very clean and presentable. It is a great and safe place to live. I have been very happy here and have had no issues. See More
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The Flats at Ballantyne Manager

06/05/2020

Thanks for your nice review! We're thrilled to hear that our team has been helpful and the you're happy in your apartment and the community. We are always looking for ways to improve your experience, so if you have any suggestions please reach out. Abby White, Community Manager

 Verified Resident 760647vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2020
The apartments themselves are beautiful. The community aspect, less so. The management company changed a couple years ago and there are now fewer events for residents and worsened communication. Emails to the main email alias will go unanswered. The leasing office staff turns over and it… See More
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The Flats at Ballantyne Manager

04/22/2020

Thank you for your review. My name is Abby White and I am the Community Manager at The Flats. I am so happy that you find the community and your home beautiful. I am sorry to see that you have had any trouble communicating to our team and I would like the opportunity to discuss your experience. I am confident that we can turn your experience around. Please feel free to call me directly. I look forward to hearing from you!

 Verified Resident 755173vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2020
Responsive staff. Nice amenities. Neighborhood setting. Really appreciate the responsiveness of the team here! They are the best part of living at this location and I love to hear their greeting, 'Welcome Home!' when I come through the door! See More
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The Flats at Ballantyne Manager

03/25/2020

Thank you so much for your wonderful review. Our team works hard to ensure our residents love living at The Flats and it's rewarding to know we have met your expectations. We hope you will continue to let us know how it's going and if we can do more to make you even happier in your home! Abby White, Community Manager

 Updated Review
Rating Breakdown
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Office Staff
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Manager

 
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Features & Amenities

Laundry

  • Full Size Whirlpool Washer and Dryers

Parking

  • Detached Garages and Storage Units Available

General

  • Bike Storage
  • Ceramic Tiled Showers
  • Chrome Fixtures
  • Clubroom with Kitchen and Fireplace
  • Conference Room
  • Courtyard with Fire pit
  • Expansive Balconies with Views Available
  • Expansive Granite Countertops
  • French Door Refrigerators
  • Gaming Room with Wet Bar
  • Grilling Pavilion
  • Modern Kitchen Backsplash
  • Online Resident Services
  • Oversized Windows
  • Package Receiving Service
  • Paw Spa
  • Pet Park
  • Premium Interior Lighting
  • Premium Wood Grain Flooring Available
  • Resort Style Swimming Pool
  • Smoke Free
  • Spacious Kitchen Islands with Bar Seating
  • Spacious Pantry with Built-In Shelving
  • Stainless Steel Appliances
  • Sunrooms
  • Walk In Closets
  • Yoga and Barre Studio

Pets

  • Cats Allowed
    Comments: Visit our "We Love Your Pets" page for details
  • Dogs Allowed
    Comments: Visit our "We Love Your Pets" page for details

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,230 - $1,650

  • SQ. FT.

    613

  • Available
    Avail.

    1 Units

  • Model

    Studio

  • Price
    Price

    $1,320 - $2,065

  • SQ. FT.

    630

  • Available
    Avail.

    1 Units

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    716

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    760

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    775

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    811

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    883

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    $1,378 - $1,978

  • SQ. FT.

    742

  • Available
    Avail.

    2 Units

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    $1,415 - $2,010

  • SQ. FT.

    783

  • Available
    Avail.

    3 Units

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    $1,467 - $2,067

  • SQ. FT.

    778

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom 1 Bath

  • Price
    Price

    $1,493 - $1,968

  • SQ. FT.

    800

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,093

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,097

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,137

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,189

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,193

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,272

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    N/A

  • SQ. FT.

    1,278

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath

  • Price
    Price

    $2,172 - $2,802

  • SQ. FT.

    1,392

  • Available
    Avail.

    1 Units

  • Model

    2 Bedroom 2 Bath with Den

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,479

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom 2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
Continental Realty
VIEW 27 COMMUNITIES

Set among the backdrop of the chic and upscale Ballantyne area sits a charming and elegant pet friendly community, The Flats at Ballantyne. Our community offers meticulously designed studio to 3 bedroom apartment homes that appeal to the senses and create everything the modern renter may need. The Flats at Ballantyne brings you truly enriched southern living, filled with a wonderful selection of recreational amenities, heightened by exemplary services and programming. Our unforgettable amenity package is just the beginning, it’s the carefully curated details that we are most proud of, that defines our spaces. (+more) There’s a magnetic energy that permeates within Ballantyne, of which we are an extension. Minutes from some of the most delectable restaurants like Tapas and Sangria at Micro Spanish Grille and the local favorite Rush Espresso Cafe and Wine Bar, there has never been a better time to enjoy your surroundings. We are also close to Ballantyne Corporate Park and a myriad of supermarkets and schools. Whether you want to be close to work, school or play we’re close to it all! At The Flats at Ballantyne in Charlotte, North Carolina you’ll experience unparalleled service, versatile floor plans and convenient living all in one. The best of apartment living awaits you here and we could not be more eager for your arrival. Please contact a leasing specialist today to view the apartment home of your dreams.

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at The Flats at Ballantyne?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Flats at Ballantyne?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is The Flats at Ballantyne?
The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.9/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 4.57 days to their community reviews in the past year.

Who manages The Flats at Ballantyne?
Continental Realty

What is the pet policy at The Flats at Ballantyne?
Cats Allowed
Comments: Visit our "We Love Your Pets" page for details
Dogs Allowed
Comments: Visit our "We Love Your Pets" page for details

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


The Flats at Ballantyne Gallery

Manager Uploaded Photos
Floor Plans

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The Flats at Ballantyne is a 613 - 1,479 sqft apartment in Charlotte in zip code 28277. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,230 - $2,802. Nearby cities include Matthews, Belmont, Pineville, Harrisburg, and Mount Holly. 28226, 28134, 29707, 28210, and 28270 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Flats at Ballantyne

Provided by Property Management

Management Photos (50)

  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 05/23/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 05/23/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 05/23/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 02/22/2019) Image of The Flats at Ballantyne in Charlotte, NC
  • (Manager photo uploaded on 05/23/2019) Image of The Flats at Ballantyne in Charlotte, NC
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