The Flats at Ballantyne
#298 #2 #9

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The Flats at Ballantyne

9550 Community Commons Lane, Charlotte, NC 28277
(1276 Reviews & Surveys)
$1,365 - $3,550/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 630 sq. ft.

$1,365 - $2,325

2 Available Units

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Studio

Studio, 1 Bath | 613 sq. ft.

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1 Bedroom

1 Bedroom 1 Bath

1 Bed, 1 Bath | 760 sq. ft.

$1,617 - $2,152

1 Available Unit

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 775 sq. ft.

$1,642 - $2,812

1 Available Unit

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 783 sq. ft.

$1,705 - $2,240

1 Available Unit

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 883 sq. ft.

$1,819 - $2,354

1 Available Unit

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 778 sq. ft.

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 800 sq. ft.

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 811 sq. ft.

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 716 sq. ft.

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1 Bedroom 1 Bath

1 Bed, 1 Bath | 742 sq. ft.

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2 Bedrooms

2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,137 sq. ft.

$2,130 - $3,340

2 Available Units

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,189 sq. ft.

$2,272 - $3,452

1 Available Unit

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,278 sq. ft.

$2,350 - $3,550

1 Available Unit

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,272 sq. ft.

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2 Bedroom 2 Bath with Den

2 Beds, 2 Baths | 1,392 sq. ft.

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,097 sq. ft.

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,193 sq. ft.

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2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,093 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bedroom 2 Bath

3 Beds, 2 Baths | 1,479 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.7

Safety

4.6

Office Staff

4.8

Maintenance

4.7

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

25

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.52 days

View Community Timeline
View Community Timeline

The Flats at Ballantyne Reviews

(139)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1221857

Verified Resident 2023 - 2024

1/31/2024

Awesome appartment.................................................

    Manager

    1/31/2024

    The Flats at Ballantyne
    Thanks for this five-star rating! This is lovely to hear!
    Review Author Icon

    Resident 1221427

    Verified Resident 2023 - 2024

    1/29/2024

    Apartments located in nice and prime location with schools, shopping and public parks. Apartments are very clean with regular maintenance and observed lot of security in apartments to be resident .

      Manager

      1/29/2024

      The Flats at Ballantyne
      Thanks for this review! We're glad to hear that you've found a lot to love about the community, including the prime location and how well-kept the community is. We're happy to have you here!

      Updated Review

      Review Author Icon

      Resident 1106329

      Verified Resident 2021 - 2024

      1/29/2024

      I like the spaces, they are modern and pleasant In general, it is equipped with many services that give added value to the place. I suggest expanding security in external areas with surveillance cameras

        Manager

        1/30/2024

        The Flats at Ballantyne
        Thanks for this input and for sharing that you've enjoyed the community overall. We appreciate your suggestions and input - we'll certainly take your notes to heart!

        Updated Review

        Review Author Icon

        Resident 1186761

        Verified Resident 2023 - 2024

        1/1/2024

        From begging to end the team was very helpful and I am very satisfied with the apartment. Also the parking and the state that everything s clean. Also have a feeling of safe environment all around . Including security

          Manager

          1/2/2024

          The Flats at Ballantyne
          Thanks for raving about the excellent service our team has provided! This is nice to hear and we're glad to know that your experience has been very good overall!
          Review Author Icon

          Resident 1212209

          Verified ProspectVisited 2023

          12/28/2023

          Wonderful myself and my family enjoy the tour the best so far will love to move sometime around March April May love the pool like I said before still looking have 3 more community to look at please keep me posted when apartment available thanks

            Manager

            12/28/2023

            The Flats at Ballantyne
            Thanks for your review and for your consideration of the community! This is lovely feedback and we're happy to know that you had a good experience when you visited the community. We'd be honored for you to call The Flats at Ballantyne your new home!
            Review Author Icon

            Resident 1201498

            Verified Resident 2023

            11/21/2023

            Nice fompujdjwjjwjwnsnenenemrmnrnenrnrnntnntnrnrjkeiwokrnfjfurjj

              Manager

              11/21/2023

              The Flats at Ballantyne
              Thank you very much for this review! We are glad you've had a nice experience within our complex.

              Updated Review

              Review Author Icon

              Resident 146693

              Verified Resident 2023

              10/25/2023

              The complex is very well maintained inside and out. Staff is very friendly and helpful. Any maintenance issues reported are handled right away. I feel very safe living here. It's a quiet neighborhood and is close to everything I need.

                Manager

                10/26/2023

                The Flats at Ballantyne
                Thanks for this rave review! We're thrilled to know that you've found the community to be well-kept and that the team has been a delight to work with. Your kind words mean so much, as does your continued residency!
                Review Author Icon

                Resident 1176704

                Verified Resident 2023

                10/23/2023

                Nice apt. Just moves into the state. I'm getting situated, but I have friends that are helping me out. The apt is clean but the lighting could be brighter. Like the appliances they are to date. As for the parking, the lane lines are very… See More >
                  Manager

                  10/24/2023

                  The Flats at Ballantyne
                  Thanks for your input and for sharing that you've loved your new living space and that you've had a positive transition into the community! Your input is important to us and we will certainly take your suggestions to heart!
                  Review Author Icon

                  Resident 1192358

                  Verified ProspectVisited 2023

                  10/23/2023

                  This is a beautiful community with more than average amenities. The apartment themselves are worth the price. People are friendly and staff was able to answer all my questions. The property is very clean

                    Manager

                    10/24/2023

                    The Flats at Ballantyne
                    Wow! Thanks for your kind words and for sharing that the amenities and your living space have blown you away throughout your residency. We're also thrilled to know that the team has offered five-star service.

                    Updated Review

                    Review Author Icon

                    Resident 884132

                    Verified Resident 2019 - 2023

                    10/9/2023

                    The Flats at Ballantyne is my home. I love it. It is well maintained and clean. The office staff is always there and are kind people. It is literally across the street from the Morrison YMCA. it is convenient for shopping. I love it. ??

                    Manager

                    10/10/2023

                    The Flats at Ballantyne
                    Thanks for your feedback and for sharing that you love calling this community your home! We're thrilled to hear this and love knowing that you've had an excellent overall experience.

                    Updated Review

                    Review Author Icon

                    Resident 891381

                    Verified Resident 2016 - 2023

                    10/2/2023

                    I came here right after it was open (Solis Ballantyne). My first apartment and I am very happy with everything. The staff members were always ready to help when it was needed. The Flats took over a couple of years later and nothing changed. It's… See More >
                      Manager

                      10/4/2023

                      The Flats at Ballantyne
                      Thanks for your review and for letting us know that you're happy with the community overall! We're so glad that we've been able to make your first apartment experience a pleasant one!
                      Review Author Icon

                      Resident 1169255

                      Verified Resident 2023

                      8/11/2023

                      This apartment is very clean, new, beautiful and good quality. Staff is very professional and friendly. Landscape and nature around is amazing, it's very quiet and wonderful place to live. And also it is very convenient to work, and shopping ! Good schools are also… See More >
                        Manager

                        8/14/2023

                        The Flats at Ballantyne
                        Thanks for this review and for sharing that you've loved residing within the community! We're especially glad to learn that the team has impressed you with their professional and friendly service. Take care!
                        Review Author Icon

                        Resident 1160480

                        Verified Resident 2023

                        7/17/2023

                        It has been great. Love the amenties that are offered. Love that is it pet friendly. The office staff is amazing, they were able to answer all questions that I had and if they did not know the answer they found someone who did. Only… See More >
                          Manager

                          7/18/2023

                          The Flats at Ballantyne
                          Thanks for your input and for sharing that you've been happy with your experience! We're so happy to know that you've enjoyed the amenities and that you've found many other aspects of the community to be excellent. We're so glad to receive a rave review like this one!
                          Review Author Icon

                          Resident 1145429

                          Verified ProspectVisited 2023

                          5/30/2023

                          Not a fan of the long hallways. I really don't have any further comment and/or suggestions. Requirement of ar least 200 characters seems a bit arbitrary. Distance from the apartments to the parking areas is too far. Thanks.

                            Manager

                            5/31/2023

                            The Flats at Ballantyne
                            Thanks for your review! We appreciate your feedback and we'll certainly take it to heart. It's nice to see that you rated your experience five-stars overall, though!
                            Review Author Icon

                            Resident 1143271

                            Verified Resident 2020 - 2023

                            5/22/2023

                            Very special. Many floor plans to choose from, friendly residents, property is kept up very well. You will enjoy the atmosphere and their services to you! Nice to have a grill and seating in court yard for relaxation, as well as porches to… See More >
                              Manager

                              5/24/2023

                              The Flats at Ballantyne
                              Thanks for this review and for sharing that you've found this to be a special place to live with so many aspects to love and enjoy! Your kind words mean a lot and we're thrilled to know that you're satisfied.
                              Review Author Icon

                              Resident 698140

                              Verified Resident 2019 - 2023

                              5/20/2023

                              It's a great place to live, and a safe place to live. All of the residents are very great the grounds are always clean and the building stays clean. Since it is the summer time and people like to grill the trash at the pool… See More >
                                Manager

                                5/22/2023

                                The Flats at Ballantyne
                                Thanks for this review and for sharing that you've found the community to be a lovely place to live! It's so nice to know that you've found the area to be clean and that you love the amenities.
                                Review Author Icon

                                Resident 1139680

                                Verified Resident 2022 - 2023

                                5/10/2023

                                It has been good so far, I had a number of question regarding the rent, and there are a few items in the apartment that needs to be fixed, as well as the odor in the hallway of old garbage is disturbing at times.

                                  Manager

                                  5/16/2023

                                  The Flats at Ballantyne
                                  Thanks for your review and for letting us know that your experience has been positive thus far. We're glad to have you as a member of the community and we're here to help with anything that arises!
                                  Review Author Icon

                                  Resident 361005

                                  Verified Resident 2019 - 2023

                                  5/8/2023

                                  Been here since 2019 and loved it! However, over the past couple of years the quality has gone down with increased smoking (weed and nicotine) and non-residents regularly in the parking lot, which has become concerning.

                                    Manager

                                    5/9/2023

                                    The Flats at Ballantyne
                                    Thanks for your review and for sharing that you've enjoyed your experience over the past four years! We appreciate learning where your experience can be elevated further and we will take your input to heart.
                                    Review Author Icon

                                    Resident 1138796

                                    Verified Resident 2020 - 2023

                                    5/8/2023

                                    Great place to call home for the past 3 years. We love The Flats at Ballantyne and recommend it. Safe, Clean, the staffs are great, and the pool and amenities are always in great condition. We love The Flats at Ballantyne and recommend it!!!

                                      Manager

                                      5/9/2023

                                      The Flats at Ballantyne
                                      Thanks for your review and for sharing that you love calling this community home! Your input means a lot and we're so happy to hear that you've found the community to be clean and filled with great amenities!
                                      Review Author Icon

                                      Resident 1137004

                                      Verified Resident 2023

                                      5/3/2023

                                      It is a small complex and that is part of the appeal. The staff are professional and welcoming. It feels safe and secure due to the indoor only access. There are a variety of families and people of all ages. The neighbourhood is very quiet… See More >
                                        Manager

                                        5/4/2023

                                        The Flats at Ballantyne
                                        What wonderful feedback! Thanks for letting us know that you've had a great experience within the community. This is lovely to hear and we're happy that this has been the perfect spot for you to call home.
                                        Review Author Icon

                                        Resident 1127885

                                        Verified Resident 2023

                                        4/4/2023

                                        My experience has been nothing short of amazing. Besides my downstairs neighbor being a little overwhelming at times, everything else has been great. Very clean and professional and the amenities are perfect.

                                          Manager

                                          4/7/2023

                                          The Flats at Ballantyne
                                          Thank you for taking the time to share your thoughts with us! We're so glad you're enjoying our fantastic amenities and have great things to say about the cleanliness of the community. It's wonderful to have you as a resident!

                                          Updated Review

                                          Review Author Icon

                                          Resident 896025

                                          Verified Resident 2021 - 2023

                                          3/13/2023

                                          This apartment community is very quiet, peaceful, and over a very nice place to live. The school and daycare located nearby make me feel very safe for my children as well. The staff working there are very sincere and work with you through your… See More >
                                            Manager

                                            3/16/2023

                                            The Flats at Ballantyne
                                            Thank you for taking the time to leave a review about your 5-star experience living at The Flats. We are so glad you have been having a joyful experience. If there is anything else we can do for you in the future, please do not hesitate to let us know.

                                            Updated Review

                                            Review Author Icon

                                            Resident 903772

                                            Verified Resident 2020 - 2023

                                            3/7/2023

                                            Apartment was move-in ready, very clean and bathroom was spotless. Although, the day I moved in no one was in the office (I was notified early that morning by an office personnel). I had no key and was delayed (with the movers) for… See More >
                                              Manager

                                              3/9/2023

                                              The Flats at Ballantyne
                                              Thank you for choosing The Flats! We are so happy to welcome you home. We look forward to ensuring your continue to receive 5-star service.
                                              Review Author Icon

                                              Resident 1119253

                                              Verified Resident 2023

                                              3/7/2023

                                              So far so great! It's a very quiet community very clean also. Nice pool and gym area. Plenty of shopping stores within minutes of the property. You will always feel safe here. The ground look amazing everyday.

                                                Manager

                                                3/9/2023

                                                The Flats at Ballantyne
                                                Thank you for your review. We are happy to know you are pleased with your community amenities and location! Please let us know if we can ever be of assistance.

                                                Updated Review

                                                Review Author Icon

                                                Resident 615661

                                                Verified Resident 2017 - 2023

                                                3/7/2023

                                                I moved to Charlotte six years ago from Kentucky to be near my family. I was very impressed by the staff and appearance of The Flats. I was looking for an apartment close to shopping,medical facilities, restaurants and churches. After viewing several other apartments I… See More >
                                                  Manager

                                                  3/9/2023

                                                  The Flats at Ballantyne
                                                  Thank you for the five-star review. We are so happy that you continue to have such a great experience at The Flats. If there's anything further we can do for you, we are happy to help!

                                                  Features & Amenities

                                                  Laundry
                                                  • Full Size Whirlpool Washer and Dryers
                                                  Parking
                                                  • Free Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Comments: Visit our "We Love Your Pets Page" on community website for details
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Comments: Visit our "We Love Your Pets Page" on community website for details
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Bike Storage
                                                  • Car Charging Stations
                                                  • Ceiling Fans in Bedrooms and Living Room
                                                  • Ceramic Tiled Showers
                                                  • Chrome Fixtures
                                                  • Climate Controlled Storage Units Available
                                                  • Conference Room
                                                  • Expansive Balconies with Views Available
                                                  • Expansive Granite Countertops
                                                  • Fitness Center with Cardio and Free Weights
                                                  • French Door Refrigerators
                                                  • Garden Tubs
                                                  • Grilling Pavilion
                                                  • Indoor Mailroom
                                                  • Interior Hallways
                                                  • Large Closets
                                                  • Loft Ceilings
                                                  • Modern Kitchen Backsplash
                                                  • Online Resident Services
                                                  • Over-sized Showers
                                                  • Oversized Windows
                                                  • Package Receiving Service
                                                  • Paw Spa
                                                  • Pet Park
                                                  • Premium Interior Lighting
                                                  • Premium Wood Grain Flooring Available
                                                  • Recycling Program
                                                  • Resort Style Swimming Pool
                                                  • Secured Entry Access
                                                  • Smoke Free
                                                  • Spacious Kitchen Islands with Bar Seating
                                                  • Spacious Pantry with Built-In Shelving
                                                  • Stainless Steel Appliances
                                                  • Valet Trash Service
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                                                  Leasing

                                                  Set among the backdrop of the chic and upscale Ballantyne area sits a charming and elegant pet friendly community, The Flats at Ballantyne. Our community offers meticulously designed studio to 3 bedroom apartment homes that appeal to the senses and create everything the modern renter may need. The Flats at Ballantyne brings you truly enriched southern living, filled with a wonderful selection of recreational amenities, heightened by exemplary services and programming. Our unforgettable amenity package is just the beginning, its the carefully curated details that we are most proud of, that defines our spaces. (+more) Theres a magnetic energy that permeates within Ballantyne, of which we are an extension. Minutes from some of the most delectable restaurants, there has never been a better time to enjoy your surroundings. We are also close to Ballantyne Corporate Park and a myriad of supermarkets and schools. Whether you want to be close to work, school or play were close to it all! At The Flats at Ballantyne in Charlotte, North Carolina youll experience unparalleled service, versatile floor plans and convenient living all in one. The best of apartment living awaits you here and we could not be more eager for your arrival. Please contact a leasing specialist today to view the apartment home of your dreams.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Continental Realty

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Flats at Ballantyne Rated?
                                                  Based on 1276 number of votes by renters, The Flats at Ballantyne is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Flats at Ballantyne?
                                                  The Flats at Ballantyne is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Flats at Ballantyne is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Flats at Ballantyne?
                                                  The Flats at Ballantyne is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The Flats at Ballantyne?
                                                  The Flats at Ballantyne is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Flats at Ballantyne is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Flats at Ballantyne?
                                                  The Flats at Ballantyne is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.52 days to their community reviews in the past year.
                                                  Who manages The Flats at Ballantyne?
                                                  Continental Realty
                                                  What is the pet policy at The Flats at Ballantyne?
                                                  Cats Allowed
                                                  Comments: Visit our "We Love Your Pets Page" on community website for details
                                                  Dogs Allowed
                                                  Comments: Visit our "We Love Your Pets Page" on community website for details
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  The Flats at Ballantyne

                                                  March 2024

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                                                  The Flats at Ballantyne is a 613 - 1,479 sq. ft. apartment in Charlotte in zip code 28277. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,365 - $3,550. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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